TAYLORS BUSINESS SCHOOL

DIPLOMA IN BUSINESS

MOCK EXAMINATION
MARCH 2015 SEMESTER
MODULE NAME : INFORMATION TECHNOLOGY APPLICATION FOR BUSINESS
MODULE CODE : CSC40303
DATE
TIME

: 18 JUNE 2015
: 2 4:00 P.M.

This paper consists of eight (8) printed pages, inclusive of this page.

Siow Chen Foong

Name
Section
4 Instruction:
1. Answer ALL questions.
2. This paper consists of TWO (2) sections.
Section

Marks

Section A (Short-Answer Questions)

Answer all questions in this Question Booklet.

80 Marks

Section B (Computer Applications Questions)

Answer all questions in the Question Booklet

20 Marks
100 Marks

Your Score:

SECTION A: SHORT ANSWER QUESTIONS

[80 MARKS]

1. List FOUR basic operations performed by a Central Processing Unit in a computer.

(4 marks)

Decode, execute, fetch and store.

2.

Provide TWO reasons why personal information needs to be secured.

(4 marks)

1. To prevent others to use your personal data to do something illegal like fraud.
2. To protect your financial information. Prevent others to access your financial information.

3(a) What is Web 2.0 technology?

(2 marks)

Web 2.0 describes World Wide Web sites that emphasize user-generated content,
usability, and interoperability.

3(b) Provide THREE examples of Web 2.0 technology.

(3 marks)

Youtube, Twitter and pinterest.

4(a) List FOUR storage devices.

(4 marks)

Micro SD, CD-R, Flash Drive, Floppy Disk

4(b) In your opinion, why do businesses subscribe to cloud services? Suggest TWO reasons.
(4 marks)
1. Cost Backing up data isnt always cheap, most of the cloud storages are cheaper than

external hard drives or backup tapes.

2. Security Storing confidential or sensitive information in the cloud is often more secure than
storing it locally.

4(c) Identify TWO concerns of cloud computing to businesses.

(5 marks)
2

1. Accessibility if you dont have internet connection, you cant access to the data that stored

online.
2. Software If you want to be able to organize your files on multiple devices, you will need to
download the service on all devices.

4(d) What are the advantages of a laser printer as compared to an ink jet printer.

(4 marks)

1. Toner powder is cheaper and lasts longer time than ink.

2. Laser printer can print with much greater speed than an ink jet.

4(e) In addition to ink jet printer and laser printer, what other type of device/printer would you suggest to a
home user for the purpose of printing black and white documents? Justify your choice.
(3 marks)
I would suggest a laser printer, because the cost of toner powder is cheaper than
ink and its just slightly expensive than a nice inkjet printer.

5(a) Explain FOUR forms of software.

(8 marks)
Productivity application it can assist you in becoming more effective and efficient while
performing daily activities at work, school, and home.
Graphics and media software - allows users to combine text, graphics, audio, video, and
animation in an interactive application
Communications Applications Applications that connect one to another online.
Security Tools - A personal firewall is a security tool that detects and protects a personal
computer and its data from unauthorized intrusions

5(b) What is communication application? Provide TWO examples.

(4 marks)

to connect one to another, to make conversation,

discussion more convenient. For example, Skype and Whatsapp.
A communication application is a tool

5(c) Describe FOUR examples of malicious software.

(8 marks)

6(a) Describe THREE examples of computer crimes.

(6 marks)

6(b) Suggest THREE ways to protect your computer or network from being infected or corrupted.
(6 marks)

7(a) What is green computing?

(2 marks)

7(b) In your opinion, why business firms should support green computing.

(2 marks)

8(a)
What is the difference between Local Area Network and Wide Area Network ?
(5 marks)

8(b) In your opinion, why businesses need a network ? Suggest THREE reasons.

SECTION B: COMPUTER APPLICATIONS QUESTIONS

(6 marks)

[20 MARKS]

1(a) You, a personal assistant of a CEO intents to create a one-page cover letter and a personal resume and
send them to several prospective employers for the application of secretary. Name one program in
Microsoft Office that best serves your needs and briefly justify your choice.
(3 mark)

1(b) Your business partner would like use Microsoft Word 2010 to create 100 invitation letters, sending
each copy to a different supplier. Recommend one useful feature in Microsoft Word 2010 that could
help to accomplish the task.

(1 mark)

2(a) Figure 1 displays total sales, average sales, maximum sales and minimum sales of Tasty Bakery
House for first three quarters of 2013. Write the Microsoft Excel formulas that can be used to
calculate total, maximum, minimum and average sales.

(8 marks)

Figure 1
I.

Total Sales

: ______________________________

II.

Maximum Sales: ______________________________

III. Minimum Sales: ______________________________

IV. Average Sales : ______________________________
2(c) Suggest TWO useful features in Microsoft Excel 2010.

(2 marks)

3. Glamour Saloon is a hair and beauty saloon which keeps clients details in an electronic database.
Figure 2 shows the Clients table.
6

Figure 2: Clients Table

Discuss THREE advantages of managing data using database management system.

(6 marks)

END OF MOCK EXAMINATION