Questionnaire for Carrier Owners

Demographics
1. Name and designation of person interviewing (Text) - ____________________
2. Contact Number (Text) - __________________
3. Email ID (Text)- __________________

Operational data
4. Type of fleet (Checkbox)
Sr.
No.
1

Type

Attached/Leased
( No.)

Trucks

2
3

Trailers
Container body

Tempos

Car carriers

Refrigerated
carrier
Tankers

Owned (No.)

5. Usual routes of operation (Select Zone wise)

Dispatch locations
NORTH ZONE
Delhi /NCRGhaziabad
Chandigarh /
Panchkula /
Zirakpur
Haridwar /
Dehradun
Kanpur
Jaipur
Roorkee
Ambala
Jammu
Aligarh
SOUTH ZONE
Chennai
Pondicherry
Coimbatore
Bangalore

Checkbox

Hyderabad
Vijayawada
Visakhapatnam
Palakkad
Cochin
Kanjikode
EAST
Kolkata
Bishnupur
Siliguri
Guwahati
Patna
Bhubhaneshwar /
Cuttack
WEST
Mumbai / Bhiwandi
Nagpur
Jalgaon
Pune
Ahmedabad
Vadodra
Surat
Kandla
Vapi/ Silvassa
Goa
Dewas / Indore
Mandideep /
Bhopal
Malanpur / Gwalior
6. Average no. of one way trips per month per carrier - <10, 10 15, 15
20, 20 25, 25 <
7. Average no. of kms. Per trip per carrier - <500, 500 1000, 1000 1500,
1500 2000, 2000 <
8. Incidents of missing cargo (theft)per month <3, 3-5, 5-10
9. Incidents/frequency of mishaps per month <3, 3-5, 5-10
10.No. of late shipments per month on an average- <3,3-6,6-9,9-12,>12
11.Most frequently occuring cause of delay.
Lethargic drivers
Traffic Jams
Delays at toll plazas / sales tax offices
Delays due to breakdown
Others ..( please specify )
12.Type of cargo transported
Cargo Type
FMCG
Automobile

Checkbox

Heavy machinery
Chemicals and minerals
Others please specify
13.How do you accept the freight payment?
Cash
RTGS / NEFT
Cheque
14.Are you using any existing consignment tracking product? Yes/No
15.If Yes, please name (e.g. GPS tracking) - _________________
16.Cost of the tracking product/ year Rs.____________ <6K, 6-8k, 8k-10k,
10-12k, 12-15k, 15k<
17.How satisfied you are with the tracking product youre using (Likert scale)

V. Satisfied, Satisfied, Neutral, Not Satisfied

18.Are you willing to use a mobile based tracking service for free? Yes/No
19.We will be providing you an android phone for free against a security
deposit of Rs. 7000 to 10,000 per device. The amount will be refunded on
device submission. Will that be acceptable? ( no / yes / may be)
20.We propose that you charge around Rs. 100 per 500 kms from the
consignors. Is that good enough for you? ( yes / no / maybe )
21.If not, how much do you wish to charge?
22.Do you think the additional fees is ( very less / sufficient / very high)
23.Will you be willing to share 50% of the tracking fees with us? ( yes / no /
may be)
24.Do you think the truck drivers would be open to use this new GPS tracking
service?
Yes, No, Not sure
25.If not why.. ( subjective answer)
26.The truck drivers hold the key to effectuate this system. And you may
have to incentivize them for using this application. What amount per trip
will you be willing to pay to them as an incentive for providing real time
data and on time delivery?
50 - 100, 100-150,150-200, 200-250,300<
27.Will you allow us to run a prototype with your trucks for free? ( yes / no )