Mary Ann Bowers

6490 Peppermill Drive - Westerville, OH 43081 (614) 429-7393 – maryann_bowers@yahoo.com

Profile Summary Key Skills

Dedicated professional with extensive experience in Human Resources, Office Management, and Customer Service managing a full spectrum of programs, services, and functions. Extremely organized, efficient, and able to handle multiple tasks. • • • • • Benefits / Payroll Administration Workers Compensation Administration Employee Development & Training HR Generalist Affairs Organized Efficient Multitasker • • • • • Program and Event Management Employee Counseling Staff Recruitment & Retention Develop / Implement Programs Expert Communicator / Collaborator

Experience

DSW / RVI – Columbus, OH Human Resources Coordinator (2003 – Present) • • • • • • • • • • • • • • Administer and organize files and processes for the HR department Facilitate training for new employees, manage job postings, evaluating resumes Responsible for the processing of all employees FMLA, Short term disability or personal leave Instituted a new FMLA tracking program Manages open enrollment for all associates in the distribution centers Communicates plan changes to employees through employee meetings and distribution of materials Developed and implemented the way the Benefits department is conducted Coordinate and facilitate benefit orientations introducing associates to the plan Administered and implemented new processes for I-9’s Maintains HRIS records and complies reports from database Maintains compliance with federal and state employment regulations Recommends new approaches, policies, and procedures. Handles employee relations counseling and exit interviewing Assists in development and implementation of personnel policies and procedures

Mac Tools, A Division of The Stanley Works, Columbus, Ohio Human Resources Coordinator (1998- 2002) • • • • • • • • Performed executive assistant duties for Human Resources Director Provide a direct line of communication between field personnel and headquarters concerning all benefits issues Ensure the proper procedures and policies utilized by new distributors during the enrollment process Administer and develop Human Resources related policies Interview new candidates for administrative positions Process payroll for all headquarters personnel on a weekly basis Recruitment Conduct all phases of the termination process for sales personnel and District Managers

Schwan’s Sales Enterprises, Inc., Lancaster, Ohio Office Manager/Administrative Assistant to the Division Manager (1990-1997) Provided comprehensive administrative support to the Division Manager, seven Sales Managers, and one hundred sales distributors, for this major food distribution company. Education & Training Ohio University, Chillicothe, Ohio Business Administration Professional Development Highlights: • Workers Compensation, ADA & FMLA Seminar • Employment Law Training • SHRM Computer Skills • MS Office (Word, Excel, Access, Powerpoint, Outlook) PeopleWise, Lawson, Adobe, AS400, Hiresystems