Manu Kalia

Email: manukalia05@gmail.com Phone: (M) +91 99535-44919

House No 1503, Sector-4 Gurgaon

Seeking challenging assignments in the field of Marketing / Sales / Business

Development, Ecommerce
I am an enthusiastic person and willing to work hard in a friendly environment where I can
apply my talent and skills to practice. I can work as an individual as well as in team. When
targets are set, I give my best to achieve them within the deadlines.
I intend to be associated with an organization that would help me achieve the satisfaction
of having made a contribution by working in a challenging, innovative and a competitive
environment.
SYNOPSIS
A value driven and seasoned Graduate BCA Professional offering overall 5.5 years of
experience summed up with experience in Marketing & Sales with clients like
Microsoft, Aircel, EMC, Autodesk, Shopify, Hughes Communications; presently
working with a Arvato Services, Gurgaon, India as Team Manager
Managing all facts of operation functions like Team Management, Strategy Planning,
Promotional Activities
Experience in successfully establishing 360 degree brand stewardship for B2B
campaign including experience with campaign management, people management,
marketing management, client management, vendor coordination and channel
management
Successfully over achieved sales target for several quarters
Constantly inspired and fascinated by the new challenges
Proficient in developing and streamlining systems with proven ability to enhance
operational effectiveness and meet operational goals within the time & quality
parameters
Superior communication and interpersonal skills, Multi-tasking with an ability to
interact with a wide range of people and ability to take ownership & lead the team
CORE COMPETENCIES
Channel Sales
Stock Sell In Sell out
Team Management

Client Relationship Management

Strategic Planning
Project & Product Management

P R O F E SS I O N A L E X P E R I EN C E
Team Manager - Operations
(Since Feb11 to
till date)
Organization:
Arvato India (Bertelsmann Marketing Services)
Location:
Gurgaon, India
Key Responsibilities:
Accountable for strategizing and implementing operational activities
Handling a team of 22 Associates & Sr. Associates for SMB and Enterprise Accounts
Team management including reporting to executive level staff
Creating KPIs for all Sales Executives and mentoring them to reach sales targets
Responsible for delivery of all the management reports
Responsible for all delivery operations, including control over projects, reviews,
staffing, Customer escalation handling

PROJECTS HANDLED
Microsoft Office H&B(LIVE): Sharing more than 50 % of the total target(sale) in PAN India
with Microsoft felid team and channel partners. (tele sales 50% + Field sales 50%).
Microsoft Office 365: Response management project. Generating the lead and
distributing the same to partners and maintain the feedback cycle for smooth run. (6
Resources)
Microsoft ITA Certification: Driving the lead Gen for MS certification in academics (8
Resources)
EMC : An Enterprise product for enterprise accounts, again a pure lead gen process. (4
Resources)
Autodesk: A 3D Student design Competition. International competition handled all over
world by Arvato only .
Microsoft Office 365 & windows 8 A Tele-sales and FOS program (DEMO Team). Delivering 2 quality
checked accounts to MS Partner and taking to the closure.( Started with 2(tele-sales)+2(FOS)resources for north
region. With the excellence performance & over achievement (20 Fold of total investment) of target for Q3 & Q4.
Same been extended to 6+6 resources covering west & south.(12 Resources) .
Shopify: Leading Online Platform provider. Whole-sole responsible for acquisition of new

merchants, retentions and store set-up (5+2 Resources)

P R E V I O U S E X P E R I EN C E
Business Development Executive. (Inside Sales)- Operations
(Mar09 Oct10)
Organization:
Doon Consulting Private Limited
Location:
Gurgaon, India
Project:
EMC, Vmware, HCL infosoft
Key deliverables:
Lead generation and qualification.
Co-ordinate with the inside sales team of the client for Deal registrations and
closures
Coordinate with all other areas of the company, including Consulting, Business
Development, Marketing, Lead Qualification and Account Mapping
Data Mining.
Report formation in Microsoft Excel.
ACADEMICS
BCA from KIIT in 2008
10th passed from C.B.S.E Board(2003)
12th passed from C.B.S.E Board(2005)
P E R S O N A L S P EC I F I C S
Date of Birth:
11th Oct, 1987
Languages Known: English, Hindi & Punjabi
Permanent Address:
House-1503 Sector-4 Gurgaon, Haryana