Charlotte Johnson

Post Office Box 222275

Dallas, Texas 75222-2275
(214) 697-1122
Qualification Summary
• Able to initiate, organize and complete assigned projects efficiently and skillfully.
• Team player and motivator.
• Positive production in stressful situations.
• Exceptional inter-personal skills, administrative, and sales.

Personal Comments
My supervisors considered me a team player with a talent for motivating others to excel. I have exceptional inter-personal
skills and an administrative aptitude that would work well in a customer service or sales related capacity. I maintain a
positive and focused disposition during stressful situations, which allows me to complete my objectives with little or no
supervision. I feel these attributes are reflective of the needs of a cutting edge company such as yours.

Personal Interest
Some of my interests are singing in the church choir with my family. We have a group that performs at various venues
throughout the county of my hometown. Helping the homeless and the sick. I also have a desire to transition out of the
banking industry and into the real estate industry full time. I feel that the economic potential of the real estate industry will
better align my family and I with our personal goals.

Professional Experience
Comerica Bank-November 2002 to present
Items Processing Clerk
Dallas, Texas
Provided accurate and timely accounting data for the banks customers by using a Unysis DP-500 encoder. Researched
checks with invalid routing numbers. Prepared work for next day’s processing. Prepared items for dispatch. Run an IBM
3890 sorter

Federal Reserve Bank of Dallas – October 1999 to October 2001

Items Processing Clerk III (Low Speed Area)
2200 North Pearl Street * Dallas, Texas * 75202* (214) 922-6527* Bobby E. Jones, Jr.
Provided accurate and timely accounting data for the banks customers by using a Unysis DP-500 encoder. Researched
checks with invalid routing numbers. Prepared work for next day’s processing. Prepared items for dispatch. Ran and
balanced pocket tens (Special Sort containing items from Chase Bank, one of our largest image customers)

First American Real Estate – September 1998 to October 1999

Research and Data Entry Clerk III
IH 35N * Dallas, Texas * 75202 * Judy Bruce
Compared customer information against the companies’ internal records.

Gilmer Intermediate School – August 1997 to August 1998

Para-professional
Gilmer, Texas * 75245 * Paula Hill
Assisted with teaching math and reading. I was also assigned various administrative duties.

Good Shepherd Hospital – August 1992 to July 1995

Nurses Aid
Longview, Texas
Assisted the nurses and doctors with various medical related functions during a patients stay.

KHYM Christian Radio Station – May 1986 to June 1993

Secretary / Receptionist
Cass Street * Gilmer, Texas 75644 * (Out of business) * Jerry Deveraux
Provided office assistance with telephones, vendors, and performed clerical duties as assigned.

Education and Training

Kilgore College
Longview Center * Longview, Texas
Office Technology Program
Nursing Program
Professional Skills
PC Computer, Data Entry, Word Processing, Microsoft Office, Multiple Telephones, and various office
machines/programs.
REFERENCES FURNISHED UPON REQUEST
Paula Hill * 903.734.7815 * Shirley Jackson * 903.762.2163 * Ms. Mason * 903.797.4671