You are on page 1of 2

8/9/2015

StateBankofIndia

PrivacyStatement
TheoriginsofStateBankofIndiadatebackto1806whentheBankofCalcutta(latercalledtheBankofBengal)was
established.In1921,theBankofBengalandtwootherPresidencybanks(BankofMadrasandBankofBombay)were
amalgamatedtoformtheImperialBankofIndia.In1955,thecontrollinginterestintheImperialBankofIndiawasacquired
bytheReserveBankofIndiaandtheStateBankofIndia(SBI)cameintoexistencebyanactofParliamentassuccessorto
theImperialBankofIndia.IntheIndianFinancialworld,SBIissynonymouswithtrustandsecurity.
InlinewithrecognizedInternationalPracticeandfortheinformationofcustomersandotherswhovisittheBank'swebsitewe
believeitisnecessarytopostaprivacystatement.TheinformationsharedwiththeBankwillbetreatedasprivate.Wealso
desiretosayexplicitlythatadequateprecautionshavebeentakentoprotectinformationrelatingtocustomersandtheir
dealingswiththeBankfromthemischievousandthefraudsters.
CustomerconfidentialityandprivacyisofutmostconcerntoSBI.Ouremployeestreattheinformationwehaveconcerning
youraccountsinthesameresponsibleandconfidentialwaythatwewantourownfinancialaffairstreated.
1. Recognitionofyourexpectationofprivacy
Werecognizethatourcustomersexpectprivacyandsecurityfortheirpersonalandfinancialaffairs.Weunderstand
that,byselectingusforyourbankingneeds,youhaveentrustedustosafeguardyourpersonalfinancialinformation.
Wewantyoutobeinformedofourcommitmenttoprotecttheprivacyofyourpersonalfinancialinformationwiththe
followingprivacyprinciplesandpractices.
2. Whatpersonallyidentifiableinformationiscollectedfromyou?
Wecollectinformationfromyouregardingname,addresses,emailaddresses,passportnumber,Income,PAN,details
ofnomineesetc.
3. Cookies
AcookieisadatafilethatcertainWebsiteswritetoyourcomputer'sharddrivewhenyouvisitsuchsites.Acookiefile
cancontaininformationsuchasauseridentificationcodethatthesiteusestotrackthepagesyouhavevisitedand
usetheinformationcommercially.Wedonotusecookiesonourwebsite.
4. Howweuse,collect,andretaincustomerinformation
Onoursitewecollect,retain,anduseinformationaboutyouonlywhenwereasonablybelievethatitwillhelp
administerourbusinessorprovideproducts,services,andotheropportunitiestoyou.Wecollectandretaininformation
aboutyouonlyforspecificbusinesspurposes.
5. Weuseinformationto:
Openandadministeryouraccountsandtoprotectyourrecordsandfunds.
Complywithallapplicablelawsandregulations.
Helpusdesignorimproveourproductsandservicesforyourbenefit.
Understandyourfinancialneedssothatwecanprovideyouwithqualityproductsandsuperiorservice.
Tocomplywithlaws,guidelinesandregulationsthatgovernthefinancialservicesinthecountry.
ToquoteexamplesweneedtoobtainPassportnumberforNRIaccount&PANfordepositaccountsinrespect
ofresidentcustomers.
6. Howwekeepcustomerinformationaccurate
Itisinyourinterest,anditisourobjective,forustohaveaccurate,current,andcompleteinformationconcerningyou
andyouraccounts.Wehavestrictproceduresthatouremployeesabidebytomeetthisobjective.Whilesome
proceduresarerequiredbyCentral,StatelawsorRBIregulations,wehaveimplementedadditionalproceduresto
maintainaccurate,current,andcompletefinancialinformation,includingprocessestoupdateinformationandremove
outdatedinformation.Ifyoubelievethatwehaveincorrectinformationaboutyouoryouraccounts,pleaseemailus
throughthefeedbackmechanismprovidedonthewebsiteormodifytheprofileinformationonthesiteaspermissible.
Wewillcorrectanyerroneousinformationasquicklyaspossible.
7. Howwelimitaccesstocustomerinformationbyouremployees
Wehaveproceduresthatlimitaccesstopersonallyidentifiableinformationtothoseemployeeswithabusinessreason
forknowingsuchinformationaboutyou.Weeducateouremployeesontheirresponsibilitytoprotecttheconfidentiality
ofcustomerinformation,andholdthemaccountableiftheyviolatethisprivacypolicy.
8. Oursecurityprocedurestoprotectcustomerinformation
Wefollowbestsecuritypracticestohelppreventunauthorizedaccesstoconfidentialinformationaboutyou.
9. Howwerestrictthedisclosureofcustomerinformation
SBIdoesnotreleasecustomerinformationexceptasdirectedbylaworasperyourmandate.Wedonotsharespecific
informationaboutcustomeraccountsorotherpersonallyidentifiabledatawithnonaffiliatedthirdpartiesfortheir
independentuseunless:
Theinformationisprovidedtohelpcompleteatransactioninitiatedbyyou
Yourequestorauthorizeit
Thedisclosureisrequiredby/ordirectedbylawor
Youhavebeeninformedaboutthepossibilityofsuchdisclosureformarketingorsimilarpurposesthrougha
priorcommunicationandhavebeengiventheopportunitytodecline.
10. Byformulatinganddisclosingourprivacypolicytoyou,wewantyoutounderstandourcommitmenttopersonal
https://merchant.onlinesbi.com/sbijava/Privacy_Statement.html

1/2

8/9/2015

11.
12.

13.

14.

StateBankofIndia

privacy.
Apotentialcustomerwhoinquiresaboutourproductsandservicesorwhowouldlikeacopyofourprivacypolicy
Acustomerwhohasestablishedarelationshipwithus.
Apotentialcustomerwhohasappliedforaloan
AvisitortoSBI'swebsite
Ifyouhaveanyquestionsorconcernsaboutthisprivacypolicy,pleasesendanemailtousat
orwritetousatAGMInternetBanking,ITDepartment,SBIBhavan,CorporateCenter,
MadamCamaRoad,Mumbai,INDIAPinCode400021.
InternetprivacyonSBI'swebsiteForeachvisitortoSBI'swebsite(http://sbi.co.in/),
http://www.statebankofindia.com,https://www.onlinesbi.com/personal,weautomaticallyrecognizethefollowingvisitor
information:
Avisitor'sInternetServiceProvider(forexample,AOLorAT&TWorldNet),butnotyourspecificemailaddress.
Forexample,ifyouremailaddressis"
,"onlytherediffmail.com"partofthe
addressisrecognized.
Aggregatevisitorinformationonpageswhichcustomersvisit.
Otherinformationaboutourwebsite
ChildrenvisitingSBI'swebsite:Weareconfidentthatparentswillnotjudgeanyoftheinformationprovidedby
SBIasobjectionableforviewingbytheirchildren.
CustomersusingSBI'sInternetBankingService:ForcustomersusingourSBIInternetBanking,allvisitor
informationiscollectedalongwithanyinformationthatyouvolunteerasacustomerwhileusingSBI'swebsite.
Linksto,orfrom,SBI'swebsite:SBIisnotresponsibleforinformationpracticesemployedbywebsiteslinked
withourwebsite.Generally,linkstononSBIwebsitesareprovidedsolelyaspointerstoinformationontopics
thatmaybeusefultousersofSBI'swebsite.
Encryptedinformation:InformationprovidedbyyouonSBI'swebsiteisencryptedorscrambledinorderto
secureinformation.
Privacypolicyissubjecttochangeperiodically.
CloseWindow

https://merchant.onlinesbi.com/sbijava/Privacy_Statement.html

2/2