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Custodial Handbook
Section I

Introduction and Forms
Section II

Procedural Instructions
Section III

Equipment Instructions

This is a draft handbook and is under development. Cost centers may reproduce any materials contained herein. Suggestions for improving this Custodial Handbook are welcome. Please submit written recommendations to the Custodial Services Department by 7/1/05. Recommendations will be reviewed by the Custodial Committee for inclusion. After receipt and review of your recommendations the handbook will be submitted to the School Board for approval.

The School Board of Seminole County, Florida, does not discriminate in admission of access to or treatment of employment in its programs and actives on the basis of race, color, religion, age, sex, national origin, marital status, handicap, or any other reason prohibited by law.

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School Board of Seminole County
Jeanne Morris, Chairman Diane Bauer, Vice Chairman Barry Gainer, Member Sandy Robinson, Member Dede Schaffner , Member

Custodial Committee
Brennan Asplen George Beasley Sue Broman Hector Calderon Larry Ellis Michael Gravier Dianne Kramer Aaron Krause Bob Leidner Ada Lewis Felix Martinez Vicki Mayle Dennis Minich Ron Nathan Lowman Oliver Wesley Perry Denis Quagliani Ted Sims George Stewart Bettie Terrell Bruce Washington Kevin Wright

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Custodial Handbook Section I Index
Introduction and Forms
Introduction
Welcome Introduction Program Evaluation Substitutes Work Schedules Training Right to Know Inspections CS Memos 1- Summer Cleaning 2- New Products

Forms
Individual Work Schedule Project Work Schedule #1 Project Work Schedule #2 Custodial Work Request Procedural Training Record Equipment Training Record Substitute Custodial Request Equipment, Uneconomical to Repair Equipment, Suspected Abuse CSF 01 CSF 02 CSF 03 CSF 04 CSF 05 CSF 06 CSF 07 CSF 08 CSF 09

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Welcome to Seminole County Public Schools Custodial Services
District Mission
“The mission of the Seminole County Public Schools is to ensure that all students acquire the knowledge, skills and attitudes necessary to be successful in adult life.”

Custodial Services Mission
The mission of Custodial Services to use our skills, knowledge and leadership to promote safe, clean and healthy learning environments for all users of Seminole County Public Schools facilities.

We want to welcome you to Seminole County Public Schools and let you know that you are a valued member of our school system. Your service is a vital link in the chain of providing quality education to the students and faculty of Seminole County. We are a service industry and everyone is our customer. We serve other employees, students, parents, and community members, the media, business leaders, and many others. As we communicate with other people, we must realize that we may be the first or only contact that they may have with the school system. People will form their opinions about Seminole County Public Schools based on the kind of interaction they have with you. In a sense, each employee becomes a public relations ambassador for the district. You became a member of the Seminole County Public Schools team because of the unique talents and abilities that you possess. We hope your relationship with our school system will be a long and rewarding one. Again, welcome to Seminole County Public Schools Custodial Services.

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Custodial Handbook

INTRODUCTION
This handbook was developed to provide safe, efficient and effective instruction and information on custodial operations. Principals/cost center supervisors and custodians will find the information useful in structuring their custodial programs to meet their needs. Custodial Services personnel are available upon request to assist on all custodial matters. The handbook is divided into three major sections and tabs are used within each section to organize by subject: Section I, Introduction and Forms Section II, Procedural Instructions Section III, Equipment Instructions The electronic version of this handbook will facilitate timely updating and provide instant access through the SCPS District web page. Printing this document and inserting into a loose-leaf format will provide easy reference for those who do not have access and allow the insertion of materials developed by the individual cost centers. If past experience is any indication, there will continue to be frequent changes resulting from improvements in technology as well as changing policies, safety and legal requirements. In the absence of written instructions, custodians are required to follow the verbal instructions/directives of their supervisor and/or head custodian. Cost centers may reproduce any materials contained herein. Suggestions for improving this Custodial Handbook are welcome. Please submit written recommendations to the Custodial Services Department.

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Custodial Handbook CPE

CUSTODIAL PROGRAM EVALUATION
Introduction
The Custodial Handbook was developed to provide safe, efficient and effective information on custodial operations. Principals, other administrators and custodians may find these self evaluation questions helpful in evaluating the current status of their custodial program. Custodial Services personnel are available upon request to assist on all custodial matters. The principal/cost center supervisor or designee is the custodian's supervisor. However, the head custodian should provide most daily directions and monitor the custodial teams’ performance. Custodians must abide by all district and work location safety and emergency policies/ instructions. Performance of duties and use of custodial equipment must be in accordance with written procedures and instructions found in this Custodial Handbook. In the absence of written instructions, custodians are required to follow the verbal instructions/directives of their supervisor and/or head custodian.

Custodial Operations Self Evaluation Questions
Work Schedules 1. 2. 3. 4. 5. 6. 7. Is there a color-coded map indicating the custodial work zones? Are work schedules written, fair and equitable? Is team cleaning scheduling in use? If not, will it meet your needs more effectively? Do the current work schedules provide coverage for the entire facility? Do the custodians know the, when and where of their assignment? Do the assigned duty hours match the needs of the facility? What work is planned for the next student holiday? a. Who is developing the plan? b. Are there adequate supplies? c. Has the equipment been checked for proper operation? d. Will the work location supervisor review the plan before it is implemented?

Training 1. 2. 3. 4. 5. 6. Have you observed any unsafe procedures? Have custodians attended the Right to Know and Bloodbourne Pathogens training? Has the head custodian attended the “Certified Custodian” training? (Under consideration) Have you reviewed the Procedural and Equipment Training record for each custodial staff member? Has all training been properly documented? Are their indications that additional training is needed? If so: a. What training is needed? b. Can it be accomplished in-house? c. Have training schedules been developed? d. Do you know how to get additional training?

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Work Location Policies 1. Are their written policies on the following? Personal safety, report of injury Reporting work orders Fire extinguisher inspection Contact with students, teachers, staff and visitors Personal use of telephones and other school board equipment Use of tobacco, alcohol or drugs Security of the facility Duty hours, signing in/out, tardiness Requests for leave, calling in sick, absenteeism Dress code Do they meet your needs and are the custodians aware of them?

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Inspection Reports 1. 2. 3. 4. 5. Do custodians perform work in accordance with the written instructions? Do inspection reports indicate deficiencies of the same type are being repeated? Do some areas (custodial zones) have more repeat deficiencies than others do? Have you accompanied the Custodial Manager on a custodial inspection? Are reports reviewed with the head custodian and crew members?

Substitute Custodians 1. 2. 3. 4. 5. 6. 7. 8. Who substitutes for the head and day custodians? Are part-time custodians available to work additional hours in lieu of a substitute? Are substitutes teamed or allowed to work independently? Are substitutes given keys? Is feedback on the performance of substitutes being given to Custodial Services? Is Custodial Services notified when the substitute need ends? Are requests for substitutes called into Custodial Services as soon as possible? Do some custodians have excessive or pattern-type absenteeism?

Supplies 1. 2. 3. 4. 5. 6. 7. Are custodial and storage rooms neat and orderly? Does the Material Safety Data (MSDS) book include a MSDS for each chemical on hand? Are hazardous materials stored and disposed of properly? Are supplies adequate or excessive? Do all containers have legible labels and lids? Do students have access to custodial and equipment storage areas? Are you familiar with the purpose of color-coded mops?

Equipment 1. 2. 3. 4. Is the equipment clean and stored in a secure, dry place? Do the custodians use the equipment in accordance with the written Manufacturers Equipment Instructions (MEI’s)? Do custodians know the procedure for reporting inoperative equipment (CSEI 101)? Is the inoperative equipment, if any, properly tagged and stored separately and a work order been written?

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Personnel 1. 2. 3. 4. 5. Are incentive and recognition programs in place? Do custodians know how important the job they do is to the health of students? Do custodians feel part of the staff? Are custodians invited to staff meetings? Is the custodial staff given the opportunity to rate their own work?

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Custodial Handbook SC

SUBSTITUTE CUSTODIANS
Custodial Services funds and coordinates the assignment of substitute custodians based on cost center requests. Substitute personnel are hired and supplied by vendors for SCPS. Requests for substitutes should be made as soon as possible after it is known that an individual will be absent and must be made through the Custodial Services office. Use a Substitute Custodial Request Form (CSF 07) to request a substitute. It is recommended that one person at each cost center (AP, FTE clerk, head custodian etc.) be designated to make requests and coordinate assignments. This person should know the name of the custodian that is absent, hours to be worked and estimated number of days needed. When a substitute has been assigned, please notify the vendor agency and Custodial Services as soon as they are no longer needed. Substitute custodians have various levels of custodial experience. For training and security purposes it is recommended that a substitute be teamed with a permanent employee. A substitute custodian unfamiliar with the facility and custodial procedures should not be expected to perform at the same level as a permanent custodian. Also, a part time substitute cannot successfully clean a zone assigned to a full time custodian without assistance. Comments on a substitute's performance are solicited. Information received will assist in determining future assignments. Substitute custodians are not recommended as replacements for an absent day custodian. The use of experienced crew members capable of working independently and knowledgeable of the facility, lessens the security risk (key control) and increases the performance level. Many crew members welcome the opportunity to work days and will benefit from the additional experience. The responsibilities of a head custodian are increased when a substitute is on duty. Therefore, the use of a head custodian to replace an absent day custodian should be avoided. This procedure will provide continuing supervision and leadership on the evening shift. There are seldom enough substitutes available to meet all District needs. Principals/cost center supervisors are encouraged to monitor the absentee rate of their custodial staff, giving attention to repeated or pattern absences.

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Custodial Handbook WS

WORK SCHEDULES
Introduction
Work schedules are an essential part of any good custodial program. Work schedules are simply a plan for accomplishing specific tasks in a specific time period. There are two basic types of work schedules involved in Custodial Operations, Individual Custodial Work Schedule (CS Form 01) and Project Cleaning Work Schedule (CS Form 02). Each type, along with Custodial Work Request (CS Form 04), will be discussed. Work schedules are normally developed by the Head Custodian and submitted to his/her supervisor for review, revised if needed and approved. Custodial Services personnel are available to assist upon request from the principal/work location supervisor.

Individual Custodial Work Schedules
During the course of their daily duties custodians perform a wide variety of tasks; however, their duties can normally be classified as routine, immediate or project assignments. Only daily/weekly routine assignments should be indicated on the Individual Custodial Work Schedules, although both immediate and project assignments have an effect on these work schedules. Each classification and its relationship to Individual Custodial Work Schedules will be examined. Routine Assignments: Routine assignments are all tasks that a custodian is required to perform daily and weekly on school days. This includes individual assignments as well as team assignments, such as cafeteria clean up and/or policing of the grounds. An individual Custodial Work Schedule (CS Form 01) should be completed for each member of the custodial staff to provide written documentation of who is responsible for doing what, when and where on a routine basis. Written work schedules, combined with a color-coded map and Custodial Services Procedure Instructions, are effective tools in monitoring and evaluating job performance. Immediate Assignments: As the term implies, these are assignments which must be accomplished immediately. This is unscheduled work such as removing body fluids, mopping up spills, removing spots from carpet, etc. Due to the nature and unpredictability of these duties, they do not appear on an individual work schedule. The person or persons normally responsible for such tasks, usually the day custodian or head custodian, should have a work schedule that is flexible enough to accommodate these additional assignments periodically. Project Assignments: Project assignments refer to tasks which must be in addition to Routine assignments to meet specific needs. Projects are normally scheduled anywhere from one day to several months in advance. Some projects may be completed in a matter of minutes while others may take days. Projects also vary in tasks to be performed from cleaning to rearranging furniture. Principals/cost center supervisors should advise the head custodian of projects as far in advance as possible and set specific timelines for completion. The Project Work Sheet (CS Form 03) may be used to plan, assign and document the work. Back To Main Index

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When given a project assignment, the head custodian should take the following steps. 1. 2. 3. 4. 5. 6. Develop a plan (who, what, when, where). Coordinate the plan with the principal/work location supervisor and/or others as necessary. Revise and coordinate until a final plan is accepted. Implement the final plan in sufficient time to meet the timeline. Perform, direct or spot check the work as necessary. Report the completion of the project to the principal/ cost center supervisor. NOTE: Many principals/cost center supervisors may wish to omit steps 2 and 3 for most small projects while requiring detailed written plans for larger projects.

Some projects cannot be scheduled on normal school days and must wait until a student holiday. However, most project work can and should be accomplished in addition to the routine requirements. If this is not possible, it may be necessary for the custodian(s) assigned to the project, to skip the weekly cleaning scheduled for their zone on the day(s) of the project. Head custodians should maintain records to indicate when projects were completed and which, if any, custodians were authorized to skip their weekly cleaning schedule for that day. Generally, project work should not appear on the Custodial Work Schedule. Due to the size and complexity of some larger facilities, a custodian may have a reduced routine schedule and an hour or two of project work daily. When this procedure is used, it is suggested that the head custodian maintain a Project Work Sheet (CS Form 03) to indicate date, type of project and number of hours involved. Periodic checks of the log by the principal/cost center supervisor and/or head custodian will assist in evaluating the effectiveness of this procedure.

Project Cleaning Work Schedules
Project Cleaning or annual cleaning is normally accomplished at schools as a team effort during winter, spring and summer breaks as well as other student holidays. A well-planned Project Cleaning Work Schedule will increase productivity by eliminating the guesswork of who is to do what, when and where. It should establish minimum expectations and provide a method of measurement and accountability. You will find the Project Cleaning Work Schedule (CS Form 02), helpful in planning and documenting the annual cleaning work. Some schools used year round and office complexes must accomplish much, if not all, Project Cleaning as scheduled work throughout the year. These facilities should develop schedules that will ensure Project Cleaning is provided throughout the facility. As opportunities for project cleaning are diminished by school closings during holidays it is recommended that all schools initiate year-round project cleaning schedules. The planning for Project Cleaning should be initiated approximately one month prior to its implementation. Retain previous Project Cleaning Work Schedules to provide a record of what was accomplished and serve as a guide for developing future schedules. Review previous schedules and revise as necessary. The following guidelines are designed to assist in the preparation of the Project Cleaning Work Schedule. The time available will greatly affect the amount and type of work that can be performed. A normal expectation during the summer break is that the entire facility will be cleaned top to bottom. During a one-day student holiday it is unusual to do top-to-bottom cleaning however, carpet extraction and/or scrubbing and refinishing of floors is common. It is recommended that Back To Main Index

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a daily schedule be used for breaks of 10 days or less. Weekly schedules are recommended for periods exceeding 10 days. Schedule as much as possible for the time and personnel available. Prioritize assignments ensuring that the most important tasks will be accomplished first, leaving the least important for last. Be flexible, when it is known that Maintenance, Capital Improvements and/or outside contractors will be working in an area, schedule or reschedule cleaning in that area for a time period after the work will be completed. There are a number of personnel factors that must be considered. The size of the staff, like the amount of time, will affect the amount and type of work that can be performed. Will the duty hours change during the break? Will a day and evening crew be needed or will the entire team work the same hours? Vacation schedules developed in advance will help in preparing and balancing work during absences. During Project Cleaning periods the custodial staff should be organized into teams. Team size should vary from two to five persons depending on the task to be performed and the size of the overall staff. Two three-person teams are more productive than one six-person team. A Project Cleaning Work Schedule (CS Form 02) should be prepared for each team. Team members should be aware of the daily/weekly expectation of their crew. At larger facilities the head custodian should not be assigned to a specific team, but should spend time training, working with and monitoring the progress of each team daily. Training is essential during these break periods. New employees will need training on equipment and procedures used in Project Cleaning. List the specific CSPI's and MEI's that an individual will be trained on next to their name on the Project Cleaning Work Schedule. The head custodian and custodian should document the completed training on a Procedural (CS Form 05) or Equipment Training Record (CS Form 06) Review supplies on-hand and determine needs. For short breaks order all supplies needed at one time. For summer breaks order supplies weekly and maintain a three- to four-week reserve. Use the reserve during the last weeks. Order based on needs. Do not overstock, overstocking may cause shortages elsewhere. Avoid delays in starting the Project Cleaning Work Schedule by checking equipment such as wet/dry vacuums, floor machines, shampooing equipment etc., for maintenance needs in advance. Request repairs before the break period begins. The head custodian must monitor the annual project cleaning progress. The principal/cost center supervisor must be notified of any team's failure to satisfactorily complete assigned task "on" time. During the summer break schools that are behind schedule at the end of the fifth week should contact Custodial Services.

Work Requests
Many principals/cost center supervisors prefer that requests for non-emergency custodial support be approved in advance by themselves or their designee. The Custodial Work Request (CS Form 04) was designed to meet this need. This type of system works well to monitor and prioritize requests for additional custodial support from faculty and staff members.

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Custodial Handbook Draft CT

CUSTODIAL TRAINING
Introduction
Custodial training is an essential and ongoing part of any good custodial program. Most custodial training can be labeled either New Employee, In-Service or Formal. Each will be discussed. The type and volume of discrepancies on a Custodial Inspection Report may indicate a need for additional training in specific areas. Custodial Services personnel are available to assist the Principal/ Cost Center Supervisor with their training needs upon request.

N ew Em pl oyee Tr ni ai ng
A Custodial Services Manager will meet with newly hired custodial employees and provide introduction training during their probationary period. The Custodial Services Handbook is the curriculum. The handbook contains the fundamental Procedure and Manufacturers Equipment Instructions (CSPI's and MEI's) necessary for a new custodian. Also, the proper use of chemicals and supplies will be stressed during this training. Principals/Cost Center Supervisors are requested to notify their Custodial Manager of all new custodial employees so that introduction training can be scheduled. New employee training is On the Job Training (OJT) and should be given in the employee's assigned work zone by the Head Custodian. New employees will need to increase their knowledge of chemicals, supplies and procedures while acquiring the skills to properly operate and care for equipment common to the trade. Upon request, the Custodial Manager will assist the head custodian and give the Principal/ Cost Center Supervisor information on the probationary employee’s basic custodial skills and knowledge.

In-Service Training
To develop and maintain a professional custodial staff, it is essential that all custodians be involved in continuing training. The goal of in-service training is for each custodian to develop the knowledge and skills required to perform any procedure and operating all equipment used at their school/ cost center. In-service training provides the means for custodial employees to acquire additional knowledge and skills improve upon existing skills and obtain updated information and instructions. Changes in safety requirements and improvement in technology results in changes to the chemicals, equipment and procedures used by custodians. Custodial Services Procedures and Manufacturers Equipment Instructions (CSPI's and MEI's) are revised periodically to reflect these changes. Improper procedures or use of equipment may result in injury and/or loss of district resources. As the primary trainer, the head custodian should seek opportunities to involve all employees in projects that will provide training experiences. Throughout the school year the head custodian should monitor the performance of crew members and provide training when weaknesses are observed. When planning annual cleaning, it is essential that the head custodian review the CSPI's and MEI's appropriate cleaning scheduled and prepare a training schedule. Training should be provided to all custodians untrained on the procedures and equipment used during this period and documented on the individual training record (Form CS 05 or CS 06). CSPI's and MEI's used as training guides provide a safe and cost effective manner in which to obtain the desired results. As changes occur in procedures or new equipment is obtained the head custodian must keep his/her crew informed and provide training as necessary. Back To Main Index

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Formal Training
The State Department of Education and the Florida School Plant Management Association have developed two custodial training courses. The courses are titled "Certified Custodian" and "Master Custodian". Both courses are under consideration for SCPS custodians by the District Custodial Committee. No requirements currently exist for the courses at this time. C er ii C ust an ( af ) tfed odi dr t Completion of this 63-hour course is REQUIRED BY HEAD CUSTODIANS. INDIVIDUALS APPOINTED TO THESE POSITIONS WHO HAVE NOT COMPLETED THE TRAINING MUST DO SO WITHIN ONE YEAR OF OBTAINING THE POSITION OR BE DOWNGRADED FOR FAILING TO MEET THE QUALIFICATIONS OF THE JOB. This course is scheduled in the morning for evening custodians and in the afternoon for day custodians. Priority for limited seating will be given to head custodians to meet the above requirements. Completion of this course is part of the custodial career path. The course is open to all custodial personnel and all are encouraged to attend. Master Custodian (draft) This 39-hour course is a continuation of the Certified Custodial course that reinforces and builds on the materials previously covered. Prior completion of the Certified Custodian course is required for enrollment in this course. Although this course is not required below the Custodial Manager level, all Certified Head Custodians and custodians are encouraged to attend. This course is normally offered once each year.

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Custodial Handbook RTK

RIGHT TO KNOW
Right to Know instructions are required by the Federal Occupational Safety and Health Administration (OSHA) Hazard Communication Standard. Very basically the Standard states that you have “The Right to Know” what potential hazards exist with chemicals in the workplace and how to protect yourself. Manufacturer’s Responsibilities To determine the potential hazard of each chemical they make and distribute to SCPS. To provide a Material Safety Data Sheet (MSDS) for each chemical. Employer’s Responsibilities To develop and implement a hazard communication training program that instructs employees on how to read chemical labels, how to safely handle chemicals, how to read and understand a MSDS. Also, to provide access to MSDS sheets and document the training. Your Responsibilities To attend SCPS Right to Know training. To be sure you understand how to read MSDS sheets and labels. To know and follow label precautions and directions for the safe handling, diluting and use of chemicals. To use correct protective equipment and clothing. To be aware of what to do if the unexpected happens. To ask questions if you do not understand. Material Safety Data Sheet Reference actual MSDS for warehouse custodial chemicals on our SCPS Custodial Services web page (under development). MSDS’s must contain the following information however; the format may change from chemical to chemical. Section I: Chemical Information: Manufacturers name, address, phone number, chemical name, trade name and formula. Section II: Hazardous Ingredients: Identification of components and exposure limits. Section III: Physical Data: Appearance, boiling point, order, vapor pressure & density, solubility in water, evaporation rate and specific gravity. Section IV: Fire and Explosion Data: Flash point, fire extinguisher media, special fire fighting procedures, unusual fire hazards and flammability limits. Section V: Reactivity Data: What the chemical will react with, what could happen and what to avoid to prevent a chemical reaction. Section VI: Health Hazard Data: Body entry, symptoms, health hazards and first aid. Section VII: Spill or Leak Procedures: What to do if there is leak, how to clean up and disposal methods. Section VIII: Special Protection: What type of protection is required? Section IX: Special Precautions: Handling requirements like temperature, humidity, cabinets or special containers. Section X: Additional Information

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Chemical Labels Chemical containers must be legibly labeled except portable containers intended for immediate use. The label should identify the chemical, the concentration, the manufacturer, hazard severity, health hazards and protective equipment needed. Do not use unlabeled chemicals and report unlabeled chemicals to your supervisor. Labels come in all shapes and sizes. One common type is the color-coded and numbered National Fire Protection Agency (NFPA) label. Colors indicate the kind of hazard and numbers inside of the color show the degree or severity of the hazard. Red Yellow Blue White = = = = Fire Reactive Health Protective Equipment or Specific Hazard 0 1 2 3 4 = = = = = Minimal Slight Hazard Moderate Hazard Serious Hazard Severe Hazard

Protect Yourself Ask your supervisor if you have questions – DON’T TAKE CHANCES. Know where your work site keeps the MSDS sheets for your work area. Read MSDS sheets and product labels. Follow warnings and instructions. Use the correct protective equipment and clothing. Learn emergency procedures and basic first aid. Be aware and prepared for what you should do if something does go wrong. Report work related injuries and chemical spills. Follow Manufacturers directions for diluting and using chemicals. Ten Safety Rules for Chemicals Most of the chemicals you will use are supplied in a concentrated form and must be diluted in water before use. Read, understand and follow the manufacturer’s label instructions before you dilute chemicals. Know what you are using. Do not use chemicals from unmarked containers. Read manufacturers labels and follow the instructions. Measure chemicals when diluting. Too weak a solution may not provide proper cleaning or germicide power. Too strong a solution will waste supplies, may damage the surface or could cause injury. Do not substitute chemicals. Many chemicals are made for specific jobs only. Never mix chemicals. Mixing chemicals may create a poisonous gas or solution that could harm you or others. Mixing chemicals can also destroy chemicals usefulness. Do not rely on the smell of chemicals as a means of identification. Breathing some chemicals can harm or even kill you. Wear gloves and other required safety clothing (PPE) when you are working with chemicals. Ensure the chemical lid or top is securely closed before the container is moved. Do not store chemicals on overhead shelves. Have available, review and understand the MSDS on all chemicals you use. Back To Main Index

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Bloodborne Pathogen instructions are required by the Federal Occupational Safety and Health Administration (OSHA) Occupational Exposure to Bloodborne Pathogens. Very basically the Standard provides you and your school system a method of working together to substantially reduce the risk of contracting a bloodborne disease on the job. Bloodborne Diseases There are many diseases carried by blood. The hepatitis B virus (HBV) and human immunodeficiency virus (HIV) are two of the most well known. Workplace Transmission Bloodborne pathogens may be present in blood and other body fluids. The bloodborne pathogen regulation addresses exposures to blood and other potential infectious materials (OPIM). OPIM is defined as the following human body fluids: saliva in dental procedures, semen, vaginal secretions, and body fluids visibly contaminated with blood. Body excretions (such as, feces and secretions such as, nasal discharges, saliva, sputum, sweat, tears, urine and vomitus) are not considered OPIM. However, all body fluids should be treated as though harmful pathogens are present. Special education employees should take extra caution. Bloodborne pathogens can enter your body in a variety of ways; open cuts, nicks, skin abrasions, acne, mouth, eyes and nose. Universal Precautions Universal precautions require that you consider every person, all blood and most body fluids to be a potential carrier of infectious disease. The keys to preventing infection are to understand the dangers you face and knowing how to protect yourself. Mandatory Work Practice Controls Washing: Hand washing is one of the most effective methods to reduce the chance of becoming infected and keeps you from transferring contamination. Wash your hands every time you remove your gloves. Wash or flush the area if your skin comes in contact with blood or body fluids. Personal Hygiene: Do not eat, drink, apply cosmetics or handle contact lenses where there is a likelihood of exposure. Don’t keep food and drink in areas where blood or body fluids are present. Personal Protective Equipment (PPE): PPE’s protect you from injury; provide a barrier and/or contact with blood or other body fluids. The type of PPE varies with the task and degree of exposure you anticipate. The required PPE’s for custodians are listed in chemical MSDS’s, manufacturer’s equipment instructions (MEI) and in the OCPS Custodial Handbook. Always ensure training is received on proper PPE’s use. Waste Disposal: Dispose of supplies and other items contaminated with blood and/or body fluids in RED plastic bags provided for this use. Housekeeping Rules: Disinfect supplies and equipment that come in contact with blood or body fluids with a germicidal solution. Never pick up broken glass with bare hands. Handle potentially contaminated materials as little a possible. Read Labels: Use chemicals in accordance with manufacturer’s directions and recommendations. Watch for fluorescent orange-red labels, red bags and containers with a biohazard symbol. Back To Main Index

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SCPS Procedure Review and follow this Right to Know document and CSPI 902, Body Fluids Removal/Disposal Procedure, (copy attached to this handout for Right to Know training). Call Custodial Services at 407.320.7445 or Juanita Williams at 407.320.0242 for additional information or with your questions. Mandatory Disposal of Blood and OPIM. If there is a potential for the material to cause infections it must be disposed as a biomedical waste in special containers. Use of Red Bags – Use only the red bags provided. There should be one readily available at your facility, usually in the clinic. Only non-sharp biomedical waste will be placed in the red bag. All items that are soaked so that there is a potential to splash or drip blood or blood products will be placed in the red bag, including materials used to clean up the release. Care will be taken so the outside of the bag does not become contaminated with blood products. If the outside is contaminated, wipe with absorbent material (paper towels, cloth, etc) and discard that material in the bag. Once all the biomedical waste is in the bag, the bag shall be sealed and taken to the facility’s storage location, usually the clinic. The Clinic Assistant will call for pickup of the material. The person(s) doing the cleaning must wear protective gloves (at least latex, rubber, or nitrile gloves; not cloth gloves). If there is a potential for splashing of the body fluids, an impermeable apron (such as, rubber or vinyl) and face protection should also be worn. Always wash hands and exposed skin areas thoroughly after working with any non-sharps biomedical waste. Use of Sharps Container – Use only the sharps container, which should be at the school clinic. Broken glass and other sharps materials that have wet blood on them and all needles will be immediately placed in the sharps container. If the material reaches the fill line or another item cannot be placed into the container without cramming, the container is full. When full, close the self-locking top. (If the lock does not work, seal the container with tape.) The Clinic Assistant will call for pickup of the material. Always wash hands and exposed skin areas thoroughly if there was any blood during the use of the sharps. Feminine hygiene products generated by routine use have been determined by the County Health Department not to be biomedical waste. However, it is still a potential source for exposure to infected blood. Always wear gloves when handling such waste. Body excretions (such as, feces and secretions such as, nasal discharges, saliva, sputum, sweat, tears, urine and vomit) are not considered biomedical waste unless visibly contaminated with blood. These body excretions can be washed into the sanitary sewer or disposed as normal trash if placed in a plastic bag. Body excretions can still cause you to become sick, but you will not get hepatitis B or HIV-AIDS from them.

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Custodial Handbook DRAFT CI

CUSTODIAL INSPECTIONS
Introduction
The purpose of school inspections performed by Custodial Services is to assist the Principal/ Cost Center Supervisor in identifying and correcting potential or existing custodial deficiencies. Facility inspections are under development at this time.

Frequency and Scope of Inspections
Inspections are conducted twice a year. The Custodial Manager assigned to the area will conduct inspections. Additional Custodial Services staff may provide assistance. Principals/ Cost Center Supervisors will be contacted individually, in advance, to schedule a specific date and time. The Principal/ Cost Center Supervisor or their designee is encouraged to accompany the Manager during the inspection. Inspections will focus on sanitation, casualty and fire items as they pertain to custodial responsibilities prescribed in the Florida Department of Education (DOE) State Requirements for Educational Facilities (SREF) and district standards in this Custodial Handbook. Inspections during the school year will endeavor to encompass one-half of each custodian’s assigned work zone. Inspections conducted during June, July and August will concentrate on the areas where project cleaning has been completed or are in progress.

Inspection Report
Each Principal/ Cost Center Supervisor will receive a copy of the Inspection Report. The inspection form will indicate the area or room where the discrepancy was found and what the discrepancy is. If a particular discrepancy is observed throughout an area of the facility, it will not be written up repetitively, but will be shown as a general condition within the area or the facility. Custodial Services Procedure and Manufacturers Equipment Instructions (CSPI’s & MEI’s) are used to recommend some corrective action(s). The Procedure and Equipment Instructions are designed to fulfill DOE, SREF and District requirements safely, efficiently and cost effectively. These instructions also provide methods for correcting and keeping the deficiencies from reoccurring. The recommendations contained in the Inspection Report may be used to rearrange work schedules, duty hours, and cleaning priorities or in any manner deemed appropriate by the Principal/ Cost Center Supervisor.

Training
Inspection reports may be used to assist the Principal/ Cost Center Supervisor in determining training needs. Continued training and motivation is a responsibility of the Head Custodian however, Custodial Services will provide training assistance upon request. Back To Main Index

20

SCPS Custodial Services MEMO
To: From: Date: Subject: Principals and Custodians Larry Ellis, Assistant Director Custodial Services 4/27/04 Summer Cleaning

Summer is almost here and now is the time to prepare! This memo is a request to have custodians check the equipment for proper operation and have malfunctioning equipment repaired. It is also time to order necessary cleaning supplies and develop a summer cleaning schedule. By doing these things now you will avoid the last minute rush and be prepared to start the summer cleaning on time. Find attached the new procedures for repairing custodial equipment. John Anderson/ Ann Grieme, Custodial Equipment Shop and Frank Park, Small Engine Shop developed the procedures. I want to thank each of them for this valuable information. The Custodial Services staff is available to assist you with summer cleaning preparation. If you have questions or would like assistance call your Custodial Manager or me at the extensions listed below. I look forward to working with you. Have a safe and productive summer. Larry Ellis, Assistant Director Bettie Terrell, Executive Secretary Ex. 57446 Ex. 57445

Kevin Wright, Custodial Manager Ex. 57444 Bear Lake, Carillon, Casselberry, Eastbrook, Evans, English Estates, Forest City, Keeth, Lake Orienta, Lawton, Partin, Rainbow, Red Bug, Sabal Point, Spring Lake, Stenstrom, Sterling Park, Wekiva, Chiles, Indian Trails, Jackson Heights, Milwee, Rock Lake, South Seminole, Teague, Tuskawilla, Lake Brantley, Lake Howell Lyman, Oviedo, Rosenwald Ted Sims, Acting Custodial Manager Ex. 57467 Altamonte, Bentley, Geneva, Goldsboro, Hamilton, Heathrow, Highlands, Idyllwilde, Lake Mary E., Longwood, Midway, Pinecrest, Wicklow, Wilson, Winter Springs E., Woodlands, Greenwood Lakes, Millennium, Sanford, Crooms, Lake Mary H., Seminole, Winter Springs H., ESC, Hopper, Museum, Transportation

Attachment Back To Main Index

21

SCPS Custodial Services MEMO
To: From: Date: Subject: Principals and Custodians Larry Ellis, Assistant Director Custodial Services 11/1/04 New Custodial Products

Find attached the latest warehouse catalog. Please note two new custodial items: 1014A Wet Floor Sign: Required anytime a floor is wet or slippery and students, the public or non-custodial employees may be in the area. 1104A Floor Finish, Equinox: Equinox (#1104A) is an upgraded, improved performance floor finish compared to the Diamond Shine (#1104) currently available. Both floor finish products are stocked for your choice. Other new products soon to be included in the warehouse catalog are paper insert bags for the Royal upright (new # 1155A) and Euroclean hip-vac (new # 1155B) vacuums and upgraded burnishing pad (Item # 1114A). Custodial Services will continue to work with the Custodial Committee and Warehouse to help make available to you products and supplies that are cost effective and efficient. Suggestions are welcome and should be submitted in writing. I want to thank Barry Boyer, Joe Williamson, Dennis Minich, Mike Gravier and the Custodial Committee for their assistance in recommending and obtaining these new/ improved products. Also, be reminded that November 5, 2004 is the deadline for submitting custodial second shift supplement forms to the Payroll Department. The Custodial Services staff is available to assist you. If you have questions or would like assistance call us at the extensions listed below. Larry Ellis, Assistant Director Bettie Terrell, Executive Secretary Kevin Wright, Custodial Manager Ex. 57495 Ex. 57445 Ex. 57444

Bear Lake, Carillon, Casselberry, Eastbrook, Evans, English Estates, Forest City, Keeth, Lake Orienta, Lawton, Partin, Rainbow, Red Bug, Sabal Point, Spring Lake, Stenstrom, Sterling Park, Wekiva, Chiles, Indian Trails, Jackson Heights, Milwee, Rock Lake, South Seminole, Teague, Tuskawilla, Lake Brantley, Lake Howell Lyman, Oviedo, Rosenwald

Ted Sims, Custodial Manager

Ex. 57467

Altamonte, Bentley, Geneva, Goldsboro, Hamilton, Heathrow, Highlands, Idyllwilde, Lake Mary E., Longwood, Midway, Pinecrest, Wicklow, Wilson, Winter Springs E., Woodlands, Greenwood Lakes, Millennium, Sanford, Crooms, Lake Mary H., Seminole, Winter Springs H., ESC, Hopper, Museum, Transportation

Attachment Back To Main Index

22
Custodial Handbook CSF 01

Seminole County Public Schools Custodial Work Schedule

SCHOOL: _________________________ ASSIGNED: _______________________________ ZONE: __________ BUILDING: __________ DUTY HOURS: ______________________ _________

BREAKS: (lunch/dinner) ________

OTHER: (15 minutes each) ________

Custodians perform the assigned duties in accordance with the appropriate Custodial Services Procedural Instruction (CSPI) and use equipment in accordance with Manufacturers Equipment Instructions (MEI). DAILY SERVICE Team Assignment(s): ______________________________________________________________ ________________________________________________________________________________ Room(s) and/or Areas: _____________________________________________________________ _________________________________________________________________________________ _________________________________________________________________________________ _________________________________________________________________________________ WEEKLY SERVICE Monday Tuesday: ___________________________________________________________________ ___________________________________________________________________

Wednesday: ___________________________________________________________________ Thursday: Friday: ___________________________________________________________________ ___________________________________________________________________

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PR O JEC T C LEA N I G W O R K SC H ED U LE #1 N

23

Dates:

From ______________ to ______________

Duty Hours: Day _______ AM _______ PM Night _______ PM _______ PM TEA M M EM BERS: TRAINING NEEDED LIST MEI’s/PI’s ________________ ________________ ________________ ________________ ________________ O n- m e C om pl i Ti eton: Yes/ o N ______ ______ ______ ______ ______ ______ ______ ______ ______ ______

NAMES _____________________ _____________________ _____________________ _____________________ _____________________

VACATION DATES ________________ ________________ ________________ ________________ ________________

A ssi gnm ent ( aiy or W eekl : s D l y) 1st

Rooms/Areas _____________________________________________

2nd Rooms/Areas _____________________________________________ 3rd Rooms/Areas _____________________________________________ 4th Rooms/Areas _____________________________________________ 5th Rooms/Areas _____________________________________________ 6th Rooms/Areas _____________________________________________ 7th Rooms/Areas _____________________________________________ 8th Rooms/Areas _____________________________________________ 9th Rooms/Areas _____________________________________________ 10th Rooms/Areas _____________________________________________ C O M M EN TS:

_____________________________________________________________________ _____________________________________________________________________ Back To Main Index
Custodial Handbook, n Project Cleaning Work Schedule 1--2/8/056:42 AM

CSF 02

PROJECT CLEANING WORK SCHEDULE #2 WEEK OF _______ TO _______ SCHOOL: MONDAY:

24

TUESDAY:

WEDNESDAY:

THURSDAY:

FRIDAY

:

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Custodial Handbook, o Project Cleaning Work Schedule 2.lls02/08/20056:42 AM CSF03

CUSTODIAL WORK REQUEST
(Prior approval by the Principal, or Designee, is needed to honor this request.) R EQ U EST:

25

________________________________________________________________________________ ________________________________________________________________________________ ________________________________________________________________________________ Signature: ______________________ Date: ________________ Approved: ______ Disapproved: ______ Initial: ______ Date: _______________

CUSTODIAL REPLY SECTION Date Received: ___________ COMMENTS: ________________________________________________________________________________ _________________________________________________________________________________ Signature: ______________________ Date: _________________ --------------------------------------------------------------------------------------------------------------------------------------Complete: ___________ Other: ___________

C U STO D I L W O R K R EQ U EST A
(Prior approval by the Principal, or Designee, is needed to honor this request.) R EQ U EST: _________________________________________________________________________________ _________________________________________________________________________________ _________________________________________________________________________________ Signature: ______________________ Date: ________________ Approved: ______ Disapproved: ______ Initial: ______ Date: ________________

CUSTODIAL REPLY SECTION Date Received: ___________ COMMENTS: ________________________________________________________________________________ _________________________________________________________________________________ Signature: ______________________ Date: ________________ Back to Main Index
Custodial Handbook, p Work RequestCreated on 4/21/2003 2:19 PM

Complete: ___________

Other: ____________

CSF 04

C U STO D I L SER VI ES -PR O C ED U R A L TR A I I G R EC O R D A C NN

26

CUSTODIAN

FACILITY

CSPI

TYPE OF TRAINING

DATE OF TRAINING

TYPE L/D*

TRAINER

SIGNATURE OF TRAINEE

101 104 105 107

Wet Floor Signs Scrubbing and Refinishing Stripping and Refinishing Burnishing

201 205 206

Spot and Gum Removal Shampooing, Bonnet Shampooing, Extraction

301

Classroom Cleaning & Sanitizing

401 402 403 404 405 406

Toilet Room Cleaning & Sanitizing Cafeteria, Cleaning & Sanitizing Office/Administrative Spaces Clinics Corridor/Hallway Custodial Closet/Storage Area

501 502

Shower and Locker Room Gymnasium Care

901 902 905

Custodial Chemicals Body Fluids Removal Drinking Fountain

*Type of Training Back To Main Index

L=Lecture

D=Demonstration Prepared by Site License 3/16/2005 CSF 05

C U STO D I L SER VI ES -EQ U I EN T TR A I I G RECORD A C PM N N

27

C U STO D I N A

FACILITY

CSEI 100

TYPE O F EQ U I ENT PM Floor Machine Burnisher, Electric Burnisher, Battery Burnisher, Propane Scrubber, Automatic Scrubber, Mini Battery Extractor, Carpet Extractor, Mini Upright Wet & Dry Hip- Vac Pile Brush Back Pack

DATE OF TRAINING

TYPE L/D*

TRAINER

SIGNATURE OF TRAINEE

200

300

400

Hand Held, Pump Up Blower Pressure Washer All Surface Cleaner

900

*Type of Training L=Lecture D=Demonstration

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Prepared by Site License 3/16/ 2005

CSF 06

28
Custodial Handbook DRAFT CSF 07

Substitute Custodian Request Form
(Return via email)
School: Date of Request: Absent Custodian: Job Code: Type of Absence: Anticipated Dates of Absence: Substitutes work 4 hours a day. Indicate the hours your evening crew works so the substitute can be assigned to work with them. You may also indicate a preferred time the sub may work. There is no guarantee the exact preferred time can be accommodated:

Crew start time: Sub. preferred start time:

Crew end time: Sub. preferred end time:

School Authorizing Person: School Reporting Person: School Contact: Phone #: Email:

PLEASE One request per form. Substitutes are provided for full-time custodians. Substitutes are assigned for a maximum of two weeks. Notify Custodial Services of any changes. Notify Custodial Services prior to the return of your absent custodian. Review Substitute Custodian information from the Custodial Handbook.

Email completed form to either bettie_terrell@scps.k12.fl.us or back up person larry_ellis@scps.k12.fl.us

This form will be forwarded to the agency assigned to your school and you will be contacted to coordinate the assignment of a substitute custodian. Back To Main Index

29
Custodial Handbook Draft CSF 08

CUSTODIAL EQUIPMENT UNECONOMICAL TO REPAIR FORM

School: Date: Equipment: Serial number:

___________________________________ ___________________________________ ___________________________________ ___________________________________

Property Number: ___________________________________

Estimated Cost of Repair:

Comments:

__________________________ Equipment Repair Technician

______________________________ Custodial Services

An SCPS Inventory Removal Request will be sent to Property Records and this equipment will be permanently removed from inventory. If you have questions please call 407.320.7432.

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30
Custodial Handbook Draft CSF 09

CUSTODIAL EQUIPMENT SUSPECTED ABUSE FORM

School: Date: Equipment: Serial number:

___________________________________ ___________________________________ ___________________________________ ___________________________________

Property Number: ___________________________________

Abuse:

Probable Cause:

Comments:

__________________________ Equipment Repair Technician
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______________________________ Custodial Services

31

Custodial Handbook
Procedural Instructions Index
I r nt oducton i

Procedural Instructions, Safety Section
CSPI 100 CSPI 101 Safety Requirements Wet Floor Signs

Procedural Instructions, Section 100
CSPI 104 CSPI 105 CSPI 107 CSPI 110 Floor Care, Scrubbing and Refinishing Floor Care, Stripping and Refinishing Floor Care, Burnishing Dust Mop Treatment

Procedural Instructions Section 200
CSPI 201 CSPI 205 CSPI 206 Spot, Gum and Graffiti Removal Carpet Care, Shampooing, Bonnet Carpet Care, Shampooing, Extraction

Procedural Instructions Section 300
CSPI 301 CSPI 302 CSPI 303 Classroom Care Home Economic/Food Preparation Industrial Arts

Procedural Instructions Section 400
CSPI 401 CSPI 402 CSPI 403 CSPI 404 CSPI 405 CSPI 406 Toilet Room Care Cafeteria Office/ Administrative Space Clinic Care Corridor/Hallway Custodial Closet/ Storage Area

Procedural Instructions Section 500
CSPI 501 CSPI 502 CSPI 503 Shower/ Locker Room Gymnasium Care Weight Room

Procedural Instructions Section 900
CSPI 901 CSPI 902 CSPI 905 CSPI 906
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OCPS Custodial Chemicals Body Fluids Removal Drinking Fountain Exit Signs

32
Custodial Handbook CSPI

CUSTODIAL SERVICES PROCEDURAL INSTRUCTIONS
INTRODUCTION

The purpose of the Custodial Services Procedural Instructions (CSPI’s) are to provide standardized instructions on the proper procedures to be used by custodial personnel in the performance of their duties. The CSPI's are designed to produce the desired results safely, efficiently and cost effectively. It is recommended that the Head Custodian maintain this section of the handbook. Whenever a new or updated procedure is developed the Handbook will be updated on the SCPS Custodial Services web page. The new or updated procedure may be printed and inserted in the handbook or referred to as needed on the web page. Custodial Services Procedural Instruction development is an ongoing process. As new equipment and supplies are purchased by Custodial Services, the process of field-testing and evaluation begins. These evaluations could result in new CSPI’s. Also, there are tasks/areas to be cleaned for which a CSPI has not yet been developed. Individual work locations should continue to provide verbal and/or written instructions to their custodial staff until a CSPI is available. CSPI's establish the standard for custodial training and inspection. All employee and in service training on custodial procedures will use CSPI's as the curriculum. Inspection reports may reference Procedural Instructions as recommended corrective action for deficiencies in the performance of custodial duties. Principals/ Cost Center supervisors will also be notified of all instances where unsafe or improper procedures are observed.

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33
Custodial Handbook CSPI 100

SAFETY REQUIREMENTS
These warnings apply to all Procedural and Equipment Instructions. Failure to comply could result in a health risk or unsafe condition for students, staff, the public or yourself as well as be a violation of federal, state or local laws.

R EQ U I EM EN TS R
Ensure all custodial personnel attend Right to Know Training annually. Wearing gloves is MANDATORY when diluting or using chemicals. All chemical containers MUST be clearly labeled. Use chemicals in accordance with manufacturer's directions and recommendations. Follow and be familiar with custodial chemical Material Safety Data Sheets (MSDS). Wet floor signs may be required. Refer to CSPI 101, Wet Floor Signs. Wear recommended personal protection equipment (PPE) and closed toe shoes with slip resistant sole at all times. Disconnect electricity when liquids are used to clean electrical fixtures. Dry clean electrical fixtures when it is not feasible to disconnect the electricity.

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34
Custodial Handbook CSPI 101

WET FLOOR SIGNS SAFETY PROCEDURE

This procedure establishes minimum requirements for the use of "Wet Floor Signs" to ensure safe use of Seminole County Public Schools facilities by students, employees, and the general public. All Custodial personnel must be aware of this procedure and the location of the wet floor signs in the event of a spill or condition requiring their use. The use of wet floor signs is mandatory anytime a floor is wet or slippery and students, the general public or employees may be in the area. The signs are to be positioned in such a manner that they will be seen prior to entering any area where the floor is wet. The use of signs is not required when custodians are working in areas not accessible to students or the general public. NOTE: If sufficient signs are not available, a hand written sign shall be posted.

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35
Custodial Handbook CSPI 104

FLOOR CARE SCRUBBING AND REFINISHING PROCEDURE
(Asphalt, Rubber, Terrazzo, Vinyl Asbestos, Vinyl Composition) SC R U B B I G PR O C ED U RE N
B ef e St tng or ar i 1. 2. 3. 4. 5. Familiarize yourself with this, other Procedural Instructions (CSPI’s) and Manufacturers Equipment Instructions (MEI’s) required before starting. Use wet floor signs or hand written signs to direct students, faculty or the general public around the work area, reference CSPI 101. Diagram furniture placement and remove furniture from area to be scrubbed. Dust mop the floor with untreated dust mop, remove gum and debris. Protect carpet bordering the area by covering with clean rags.

Job Distribution A two (2) person team is recommended. Scrubbing can be accomplished with one. If a team is used, team members should rotate job assignments periodically. Scr ubbi ng 1. Dilute neutral detergent with cold water. 2. Apply neutral detergent solution to corners, trouble spots and areas close to the wall. 3. Scrape/scrub clean corners, edges, baseboards and areas under furniture. Clean finish in areas that the automatic scrubber or floor machine cannot reach. Rinse areas cleaned. 4. Apply neutral detergent solution to the entire floor. (skip step if using an automatic scrubber) 5. Attach brush to the automatic scrubber or floor machine: A. Pad Holder Brush (recommended brush) - The pad holder brush is a drive brush and is used to hold a pad. Scrub with a green pad. Never use a gripper brush directly on the floor surface. B. Grit Brush - An advantage of this brush is the flexible bristles, which allows it to conform to uneven surfaces and it eliminates need to replace pads. Some of these brushes are aggressive and cannot be used directly on Vinyl Asbestos Tile floors. 6. Scrub floor: A. Automatic Scrubber (recommended method): Follow MEI for operation and maintenance of the automatic scrubber. Apply diluted neutral detergent and operate scrubber in a slow walking pace overlapping each pass. This will remove top layer(s) of finish and dirt and leave underlying clean finish. High traffic floors may require a double scrub.

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36
B. Floor Machine: Operate in overlapping, side to side pattern resulting in removing top layer(s) of finish and dirt and leaving underlying clean finish. Do not allow solution to dry. Reapply if necessary. Use care, avoid splashing solution on baseboards, lower walls and carpeted areas bordering the area. Remove solution from area scrubbed as soon as possible with a wet/dry vacuum. NOTE: Uneven or heavily soiled floors may require several passes from alternate directions to clean.

7.

Rinse area scrubbed: A: Use automatic scrubber to rinse. Apply clean rinse water and operate scrubber to remove residue. The rinsing process includes removing all solution, soil and puddles from the area. Use mop and bucket to rinse residue from baseboards, lower walls and carpet bordering the area. (This step may be skipped if automatic scrubber was used to scrub the floor and inspection indicates floor is prepared to apply finish.) B. Use two mop and two bucket system to rinse. Rinse area with first mop and bucket and re-rinse with second mop and bucket. Keep mops and pails separate and change rinse water frequently. The rinsing process includes removing all solution and soil from the area including residue from baseboards, lower walls and carpet bordering the area. Inspect the dry floor. If the inspection reveals marks, soil, detergent residue or uneven pattern remaining on the floor, re-rinse or re-scrub as required.

8.

REFINISHING PROCEDURE
1. 2. Estimate amount of floor finish needed for immediate use. An average classroom will need approximately ½ to 1 gallon per coat. Pour desired amount into a clean mop pail. Use only a clean finish wet mop or applicator to apply floor finish. A. Mop: Soak mop in finish. Remove excess finish from mop by pressing mop in wringer basket. If necessary, apply slight pressure on mop with the wringer to remove finish which might drip from the mop. Apply finish to dry floor. Begin by "framing" the area, staying six to nine inches from the baseboards. Apply finish evenly in a figure eight pattern from side to side. Continue this method until area is complete. Dispose of remaining finish at the end of the shift. B. Applicator: Pour a circle of finish directly on the floor at the starting point and continue to pour finish in a bead 8 to 20 feet long. Place applicator at starting point and push forward to end of bead. Begin by "framing" the area, staying six to nine inches from the baseboards. Walk backward to starting point, moving the applicator side to side spreading the finish evenly. Continue this method until area is complete. Allow finish to dry thoroughly before applying additional coats. Drying time is affected by temperature, humidity and air movement. Ensure A/C is operating. Two coats are recommended. Apply second coat in opposite (criss-crossing) direction of first coat. Apply additional coats (if needed) by criss-crossing previous coat. Apply last coat up to baseboard. DO NOT apply floor finish to the baseboards. NOTE: Do not attempt to burnish without allowing the finish to harden. Under ideal conditions the finish may be burnished in 2 to 3 hours after drying to the touch. In other cases it may take twenty-four or more hours.

3. 4.

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37
Sel nspecton fI i Review work accomplished to ensure requirements of this procedure have been met. Make necessary corrections before leaving the area. Report all maintenance needs to the head custodian at the end of your shift. Emergencies should be reported immediately. Clean Up 1. 2. 3. 4. 5. Clean and store custodial equipment in accordance with appropriate equipment instruction. Report damaged or malfunctioning equipment to head custodian. Clean and store custodial tools. Clean, rinse and hang pads/ brushes to dry. Take trash to designated disposal area. Inventory and re-stock custodial room and/or cart with sufficient supplies for next shift.

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38
Custodial Handbook CSPI 105

FLOOR CARE STRIPPING AND REFINISHING PROCEDURE
(Asphalt, Rubber, Terrazzo, Vinyl Asbestos, Vinyl Composition) STRIPPING PROCEDURE CAUTION
Prior to stripping tile floors determine whether the tile contains asbestos (Vinyl Asbestos Tile VAT). This information can be found in the facility Asbestos Management Plan. If the tile contains asbestos or if the composition of the floor covering cannot be determined the following precautions must be taken: Strip infrequently. Use a less aggressive pad. Keep floor wet during the entire stripping process. Do not over strip. Stop stripping when the finish is removed. B ef e St or arting 1. 2. 3. 4. 5. 6. Familiarize yourself with this, other Procedural Instructions (CSPI’s) and Manufacturers Equipment Instructions (MEI’s) required before starting. Use wet floor signs or hand written signs to direct students, faculty or the general public around the work area, reference CSPI 101. Diagram furniture placement and remove furniture from area to be stripped. Dust mop the floor, remove gum and debris. Place rags across doorways to form a barricade. This will keep solution from spreading and provide a foot wipe to avoid tracking. Protect carpet bordering the tile by covering with clean rags.

Job Distribution A three (3) person team is recommended. Stripping can be accomplished with less. If a team is used, team members should rotate job assignments periodically. Stripping 1. 2. 3. Dilute stripper. Apply stripping solution to corners, trouble spots, baseboards and area 6 to 8 inches from the wall that the floor machine cannot reach. Scrape corners, edges, scrub baseboards and any trouble spots. Remove all finish from areas that the floor machine cannot reach.

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39
4. 5. 6. Rinse areas stripped. Wipe solution from walls and baseboards. Never allow solution to dry on floor or baseboards. Apply stripping solution liberally to the floor. Allow sufficient time (a minimum of five to ten minutes) for the solution to soften the finish. Attach brush to the floor machine: A. Grit Brush - This brush is aggressive and cannot be used directly on VAT tile floors. An advantage of these brushes is their flexible bristles, which allows them to conform to uneven surface and eliminates need to replace pads. B. Gripper Brush - The gripper brush is a drive brush and is used to hold a pad. Stripping may be accomplished with a green or black pad. Never use a gripper brush directly on the floor surface. 1) Green Pad: A green pad MUST be used to strip VAT floors, see CAUTION above. The green pad is less aggressive than a black pad and may require additional time on areas with finish build up. 2) Black Pad: Use a black pad on level, non VAT floors. Operate floor machine in overlapping, small circular or side by side pattern. Do not allow solution to dry. Reapply if necessary. Use care, avoid splashing solution on baseboards, lower walls and carpeted areas bordering the tile. NOTE: Uneven floors or floors with heavy build up may require several passes of the floor machine from alternate directions. 8. 9. Remove solution from area stripped as soon as possible with a wet/dry vacuum. DO NOT use an automatic scrubber to remove stripping solution. Flood rinse area immediately. Liberally apply clean rinse water. Remove flood rinse water with wet dry vacuum or auto scrubber. Rinse floor again with mop and bucket (two pails are recommended). Keep mops and pails clean and change rinse water frequently. The rinsing process includes removing all solution and residue from baseboards, lower walls and carpet bordering the tile. Ensure the automatic scrubber is completely cleaned if used. Inspect the dry floor. If the inspection reveals any finish remaining on the floor, re-strip. If the inspection reveals powder or residue remaining from the stripping procedure, repeat the rinsing process. If rinsing the floor again fails to remove the powder or residue it will be necessary to re-strip the area.

7.

10.

REFINISHING PROCEDURE
1. 2. 3. Inspect floor. Do not apply finish to stripped floors that have finish remaining or floors with residue (powder) from the stripping process. Estimate amount of floor finish needed for immediate use. An average classroom will need approximately ½ to 1 gallon per coat. Pour desired amount into a clean mop pail. Use only a clean finish wet mop or applicator to apply floor finish. A. Mop: Soak mop in finish. Remove excess finish from mop by pressing mop in wringer basket. If necessary, apply slight pressure on mop with the wringer to remove finish which might drip from the mop. Apply finish to dry floor. Begin by "framing" the area, staying six to nine inches from the baseboards. Apply finish evenly in a figure eight pattern from side to side. Continue this method until area is complete. Dispose of any remaining finish at the end of the shift. B. Applicator: Pour a circle of finish directly on the floor at the starting point and continue to pour finish in a bead 8 to 20 feet long. Place applicator at starting point and push forward to end of bead. Begin by "framing" the area, staying six

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40
to nine inches from the baseboards. Walk backward to starting point, moving the applicator side to side spreading the finish evenly. Continue this method until area is complete. Allow finish to dry thoroughly before applying additional coats. Drying time is affected by temperature, humidity and air movement. Ensure A/C is operating. Apply second coat in opposite (criss-crossing) direction of first coat. Apply additional coats by criss-crossing previous coat. Floors in good condition with "normal" traffic will require Six (6) coats. Floors in high traffic areas require more. Apply the last two coats of floor finish to the entire area including the six to nine inches next to the baseboard. DO NOT apply floor finish to the baseboards. NOTE: Do not attempt to burnish without allowing the finish to harden. Under ideal conditions the finish may be burnished in 2 to 3 hours after drying to the touch. In other cases it may take twenty-four or more hours. Self Inspection Review work accomplished to ensure requirements of this procedure have been met. Make necessary corrections before leaving the area. Report all maintenance needs to the head custodian at the end of your shift. Emergencies should be reported immediately. Clean Up 1. 2. 3. 4. 5. Clean and store custodial equipment in accordance with appropriate equipment instruction. Report damaged or malfunctioning equipment to head custodian. Clean and store custodial tools. Clean, rinse and hang pads/ brushes to dry. Take trash to designated disposal area. Inventory and re-stock custodial room and/or cart with sufficient supplies for next shift.

4. 5.

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41
Custodial Handbook CSPI 107

FLOOR CARE BURNISHING PROCEDURE
Purpose The purpose of burnishing is to harden the finish. Finish hardened by burnishing will protect the floor surface and resist soil/dirt penetration. Additional benefits are that burnished floors will require less maintenance, cleaning tasks will be less time consuming and appearance is enhanced. Before Starting 1. 2. 3. 4. Familiarize yourself with this, other Procedural Instructions (CSPI’s) and Manufacturers Equipment Instructions (MEI’s) required before starting. Use wet floor signs or hand written signs to direct students, faculty or the general public around the work area, reference CSPI 101. NEVER burnish an unfinished floor or a floor where the finish has been worn to the point that the tile is exposed. Clear area to be burnished.

Floor Preparation Do not burnish without preparing the floor so that it is clean and dry. Determine the method of preparation by evaluating the floor. NOTE: Burnishing finish that has not hardened may cause swirls in the finish and/or remove finish increasing the need for additional floor care. Evaluate the floor finish condition. Choose one of the following cleaning methods: Method One: Dust mop the area. Remove gum with a putty knife. Auto-scrub the area with floor cleaner/maintainer/enhancer. (reference CSPI 104). Spot mopping may be substituted for auto scrubbing if the floor evaluation determines floor is clean and finish is in good condition. Allow floor to dry thoroughly before burnishing. Method Two: Scrub and refinish the floor (reference CSPI 104). Evaluate the floor and determine how many coats of floor finish are needed. Apply finish. Allow drying time for the finish to harden before burnishing. Method Three: Strip and refinish the floor (reference CSPI 105). the finish to harden before burnishing. Burnishing 1. Burnish at a slow to moderate walking pace in a straight line, overlapping the previous pass as you proceed. Continuous operation in one spot will remove the finish and may damage the finish or tile. Allow drying time for

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3.

Monitor pad pressure while burnishing. Pad resistance will vary due to finish, floor and pad conditions: A. Finish Conditions: (1) Finish that has not been burnished will cause above average pad resistance. Reduce pad pressure until operation is possible. Floors that have been burnished with reduced pad pressure should be re-burnished with increased pressure. (2) Improperly prepared floors, (finished not hardened, dirty finish, damp, etc.) will cause above average pad resistance. Reference Floor Preparation above for the recommended corrective action. B. Floor Conditions: (1) Burnishing floors with high and low areas (uneven) will cause differences in pad pressure and may leave marks or burns in the finish. If marks or burns are excessive, discontinue burnishing in that area. (2) Do not burnish areas of the floor that contain chipped or loose tiles. C. Pad Conditions: (1) Use care not to damage the pad when operating the burnisher close to walls, floor outlets, doorstops or thresholds. Replace pads that are frayed, torn or damaged. Replace worn (too thin) pads when pad pressure cannot be properly adjusted. (2) Burnishing pads clogged with dirt and/or finish will cause streaking and swirls in the finish. Remove the pad and scrape with a putty knife to remove finish and dirt. When scraping pad fails to correct streaking use the other side. Check all horizontal surfaces such as bookshelves, window ledges and adjoining or hidden areas for dust created during the burnishing procedure. Dust as necessary. Dust mop area burnished.

3. 4.

Self Inspection Review work accomplished to ensure requirements of this procedure have been met. Make necessary corrections before leaving the area. Report all maintenance needs to the head custodian at the end of your shift. Emergencies should be reported immediately. Clean-Up 1. 2. 3. 4. 5. 6. Dispose of solutions in custodial sink or floor drain. Clean and store custodial equipment in accordance with appropriate equipment instruction. Report damaged or malfunctioning equipment to head custodian. Clean burnishing pad(s) by scraping with a putty knife. Clean and store custodial tools. Take trash to designated disposal area. Inventory and re-stock custodial room and/or cart with sufficient supplies for next shift.

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Custodial Handbook CSPI 110

FLOOR CARE DUST MOP TREATMENT PROCEDURE
Before Starting Familiarize yourself with this, other Procedural Instructions (CSPI’s) and Manufacturers Equipment Instructions (MEI’s) required before starting.

CAUTION
Do not over-treat dust mops. Treat dust mops at the end of the work shift. Always allow sufficient time, a minimum of 12 hours, for the dust mop treatment to penetrate before using the mop. Treat new and/or clean dust mops 12 hours prior to use. Failure to comply with these requirements may cause the floor to become slippery. Dust Mop Treatment 1. 2. 3. 4. 5. Vacuum dust mop wicks (bottom) to remove dirt and sand. Turn dust mop to expose the wicks. Spray treatment in a well-ventilated location. Use care; do not spray treatment on surrounding area as this may cause a slippery condition. Apply treatment evenly on center of exposed wicks. Hang dust mop with the wicks down to permit even distribution of treatment throughout the mop after treatment of dust mops on frames. Roll mop heads and store properly (see caution above) after treatment of new and/or clean mops.

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Custodial Handbook CSPI 201

CARPET CARE SPOT, GUM AND GRAFFITI REMOVAL PROCEDURE
Purpose This procedure provides methods for removing spots, gum and graffiti. The key to removal is early detection and fast action or "remove as they occur”. Some damage may become permanent if allowed to dry. Spot and gum removal must be accomplished prior to daily cleaning. General cleaning or shampooing carpet that is spotted may cause a permanent stain. Before Starting 1. 2. 3. 4. Familiarize yourself with this, other Procedural Instructions (CSPI’s) and Manufacturers Equipment Instructions (MEI’s) required before starting. Determine the graffiti or spotting substance, if possible. Collect necessary supplies and tools. Test selected cleaning method in an inconspicuous area before attempting spot, gum or graffiti removal. Chemicals (including water) can damage some surfaces.

Carpet Spot Removal The following spot removal methods are to be used on carpet and upholstery. Apply the first solution recommended in the Spot Removal Chart ONLY if Host Cleaning Compound or water fails to remove the spot. Use the second or third solution only if there is not continued improvement. Body fluids must be removed prior to spot removal, Reference CSPI 902, Body Fluid Removal Procedure. 1. 2. Remove dry or thick substances with a rounded tool (spoon) or putty knife. Pick up remaining residue with a clean dry rag. Apply Host Cleaning Compound or water to the spot. If the spotting substance may spread or you don’t know what it is use Host Cleaning Compound first. a. Host Cleaning Compound: Sprinkle compound on spot. Agitate compound with brush, working it in to the spotted area. Allow compound to remain for several minutes. Vacuum cleaning compound. b. Water: Absorb moisture by blotting with clean dry rags or towels staring at the outer edge of the spot and moving to the center. Remove remaining moisture by placing a clean dry rag or towel on the spot and pressing down, blotting the area. Allow to dry and evaluate before moving to Spot Removal Chart (below) solution #1. Reference the Spot Removal Chart for proper cleaning solution(s). Apply solution #1 to a clean dry rag or towel then test in an inconspicuous area. Allow sufficient time and inspect to determine if the solution will damage the surface. If no damage is apparent continue. Apply cleaning solution #1 with a clean rag. Allow sufficient time for the solution to work. Blot the spot with a clean dry towel from the outside of the area toward the center folding the towel and increasing pressure as needed. The towel will absorb the cleaning solution and show the

3.

4.

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color of the spot. If the spot does not start to fade and/or the color of the spot is not apparent on the towel, the cleaning solution may be ineffective. Blot/ absorb any remaining moisture from cleaning solution #1 before applying solution #2. Repeat steps with cleaning solution #2 before moving to solution #3. Stubborn spots may respond by tapping with a brush. Continue to blot/tap the spot with a clean, dry towel until all possible moisture and spotting substance is removed. Place several layers of paper towels over the area and put weight on the towels. Remaining moisture or spotting substance will wick up into the towels rather than drying into the carpet. If possible, allow towels and the weight to remain on the carpet until completely dry and vacuum. Some spots respond slowly. Stubborn spots may require repeating steps two, three and four several times. Notify head custodian of spots that cannot be removed by the procedures listed above.

5.

6.

SPOT REMOVAL CHART
Spot Animal Stains Blood Cold Water Butter, Grease Burn Coffee Cosmetics, Crayon Food Glue, water based Glue Ink Mildew Rust Soft Drinks Tea Urine Unknown Vomit
*

Solution #1 S S D D + Steel Wool S D S Hot Water D Cold Water S V S S S Cold Water S

Solution #2 D D D D A D G D V G S G

Solution #3 V A* V

V V D,V D D,V

Use only if detergent fails to remove spot, blot/tap the spot to remove detergent before applying the third solution.

Solution Codes: A = Rubbing Alcohol D= Neutral Detergent diluted with a small amount of water. G= Germicidal Detergent, diluted according to manufactures directions. S= EnvirOx, Carpet Complete spotter/cleaner, diluted according to manufactures directions. V= White vinegar, 1/2 cup vinegar diluted with one pint of water. Gum Removal (carpet) 1. 2. Carefully remove as much gum as possible with rounded tool (spoon) or putty knife. Use care, do not damage the carpet. Apply gum remover and allow gum to harden.

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3. 4. 5. Place towel over gum and hit gum with blunt object such as the handle of your putty knife. Remove gum that breaks away. Continue this method, reapplying gum remover as needed until the gum is completely removed, HAVE PATIENCE. If gum remover fails to remove all of the gum apply rubbing alcohol to towel and rub in small circular motion. Repeat as necessary. Notify head custodian of gum that cannot be removed by the procedures listed above.

Graffiti Removal 1. 2. 3. 4. 5. Report vulgar, gang signs or inappropriate graffiti immediately. Graffiti removal procedures can very depending on the surface being cleaned and type of graffiti. Start with the least aggressive cleaning method first. Always apply cleaning solution to a clean rag. Applying solution directly to surfaces may cause streaking or damage the surface. Try removing graffiti with water. Next clean with neutral detergent if water will not remove the graffiti. Finally clean with cream cleaner. If all else fails clean with graffiti remover. Some surfaces may require different procedures: Ceramic Tile: Clean ceramic tile with germicidal solution. Remove any remaining marks with cream cleaner or liquid graffiti remover. Grout: clean with cream cleaner or graffiti remover and scrub with a brush, hand pad, dampened rag, sponge or toothbrush. Painted Surfaces: Two common types of graffiti are pencil and ink (markers). When cleaned with germicidal solution, most of the graffiti will be removed or faded. Use cream cleaner on dampened rag to remove remaining graffiti. If ink has been absorbed into the surface use a small amount of graffiti remover applied to a rag and blot/scrub the mark. NOTE: When using cream cleaner, rinse and dry the surface. 6. Notify head custodian of marks or graffiti that cannot be removed by the procedures listed above.

Self Inspection Review work accomplished to ensure requirements of this procedure have been met. Make necessary corrections before leaving the area. Report all maintenance needs to the head custodian at the end of your shift. Emergencies should be reported immediately.

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Custodial Handbook CSPI 205

CARPET CARE SHAMPOOING PROCEDURE BONNET METHOD

CAUTION
1. Do not saturate the carpet during shampooing. Using excessive shampoo solution or water during the shampooing procedure will/may, increase the drying time. increase the possibility for mold/mildew to develop. cause damage or separation of the carpet from the floor surface. cause shrinkage or discoloration. Dilute shampoo correctly. Using excessive shampoo concentrate will/may, leave shampoo residue in the carpet causing the carpet to re-soil sooner. cause excessive foaming during shampooing. NOTE: If excessive foaming occurs reduce concentrate and/or use water only to pre-spray. 3. Substitute Germicidal solution for shampoo solution when, cleaning carpet immediately after a flooding condition. cleaning carpet that has evidence of mold/mildew growth. cleaning carpet in any area where a germicidal effect would be desirable.

2.

Before Starting 1. 2. 3. 4. 5. 6. 7. 8. 9. 10. Extraction carpet cleaning is recommended. Bonnet shampooing is not recognized as a primary carpet cleaning method. Familiarize yourself with this, other Procedural Instructions (CSPI’s) and Manufacturers Equipment Instructions (MEI’s) required before starting. Drying time will vary with conditions, one to three hours is normal. Leave air conditioning ON to aid in dehumidification and shorten drying time. Open doors and windows to speed the drying time, when practical or if air conditioning is not available. Fill 32 qt. mop pail with clean water and attach wringer. Place clean bonnet in water. Diagram furniture placement and remove furniture from area to be shampooed. Sweep dirt and dust from corners, edges and baseboards with a broom or brush. Vacuum carpet before shampooing. Multiple criss-crossing vacuuming passes are recommended for high traffic areas. Place rags across doorways to provide a foot wipe and avoid tracking. Protect tile bordering the carpet by covering with clean rags. Fill Hand Held sprayer with diluted shampoo solution and pressurize.

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Job Distribution A two (2) person team is recommended. Bonneting may be accomplished by one person. If a two person team is used, team members should rotate job assignments periodically. Carpet Preparation 1. 2. Pre-spray spots and remove gum. Spray shampoo solution on edges and corners. Use care; do not spray walls and baseboards with solution. Allow two (2) to five (5) minutes for the shampoo solution to suspend and hold the soil before scrubbing edges and corners. Scrub spots, edges and corners with scrub brush.

3.

Shampooing 1. 2. 3. Start at the furthest point from the door, spray solution evenly on the carpet surface. Begin with an area of about 10' x 12'. Allow sufficient time, two (2) to five (5) minutes, for the shampoo solution to suspend and hold the soil before bonneting. Attach gripper brush to floor machine. NOTE: 4. 5. 6. Never leave a wet or damp bonnet in contact with the carpet when not use.

Wring out bonnet, place on the carpet and center brush over bonnet. Operate floor machine in overlapping small circular pattern, checking bonnet frequently. Turn bonnet over when soiled approximately every 120 square feet. Rinse and wring out bonnet when both sides are soiled. Change rinse water frequently. Remove solution that may have splashed on baseboards, lower walls, doors and furniture with a clean damp rag.

After Shampooing 1. 2. Inspect carpet for cleanliness. High traffic and/or heavily soiled carpet may require additional shampooing. Vacuum the dry carpet to remove shampoo residue and to lift carpet nap. Never vacuum damp or wet carpet. Replace furniture after vacuuming.

Self Inspection Review work accomplished to ensure requirements of this procedure have been met. Make necessary corrections before leaving the area. Report all maintenance needs to the head custodian at the end of your shift. Emergencies should be reported immediately. Clean Up 1. 2. 3. 4. 5. 6. Dispose of solutions in custodial sink or floor drain. Clean and store custodial equipment in accordance with appropriate equipment instruction. Report damaged or malfunctioning equipment to head custodian. Clean and store custodial tools. Take trash to designated disposal area. Inventory and re-stock custodial room and/or cart with sufficient supplies for next shift. Clean, rinse and hang bonnet to dry.

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Custodial Handbook CSPI 206

CARPET CARE SHAMPOOING PROCEDURE EXTRACTION METHOD
CAUTION
1. Do not saturate the carpet during extraction. Using excessive shampoo solution or water during the extraction procedure will/may, increase the drying time. increase the possibility for mold/mildew to develop. cause damage or separation of the carpet from the floor surface. cause shrinkage or discoloration. Dilute shampoo correctly. Using excessive shampoo concentrate will/may, leave shampoo residue in the carpet causing the carpet to re-soil sooner. cause excessive foaming during extraction. NOTE: If excessive foaming occurs reduce concentrate and/or use water only to pre-spray. Pre-spraying carpet with deformer may be necessary if foaming continues. 3. Substitute Germicidal solution for shampoo solution when, cleaning carpet immediately after a flooding condition. cleaning carpet that has evidence of mold/mildew growth. cleaning carpet in any area where a germicidal effect would be desirable. Use only water in the extractor. When using shampoo, always pre-spray.

2.

4.

Before Starting 1. 2. Familiarize yourself with this, other Procedural Instructions (CSPI’s) and Manufacturers Equipment Instructions (MEI’s) required before starting. Drying time will vary with conditions, one to three hours is normal. Leave air conditioning ON to aid in dehumidification and shorten drying time. Open doors and windows to speed the drying time, when practical or if air conditioning is not available. Diagram furniture placement and remove furniture from area to be extracted. Sweep dirt and dust from corners, edges and baseboards with a broom or brush. Vacuum carpet before extracting. Several criss-crossing passes are required for high traffic areas. Place rags across doorways to provide a foot wipe and avoid tracking. Protect tile bordering the carpet by covering with clean rags. Fill hand held sprayer with diluted shampoo solution and pressurize.

3. 4. 5. 6. 7. 8.

Job Distribution A two (2) person team is recommended. Extraction may be accomplished by one person. If a two person team is used, team members should rotate job assignments periodically. Back To Main Index

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Carpet Preparation 1. 2. Pre-spray spots and remove gum. Pre-spray shampoo solution on edges and corners. Use care, do not spray walls and baseboards with solution. Allow two (2) to five (5) minutes for the shampoo solution to suspend and hold the soil. Scrub spots, edges and corners with scrub brush.

3.

Shampooing 1. 2. 3. 4. Start at the farthest point from the door, spray shampoo solution evenly on the carpet surface beginning with an area of about 10' x 12'. Allow sufficient time, two (2) to five (5) minutes for the solution to suspend and hold the soil before extracting. Brush. Area may be scrubbed with the extractor brush (turn vacuum and spray off) or other carpet scrubbing method. Extract. Follow MEI for operation and maintenance of the extractor. Operate in a slow walking pace overlapping each pass. Evaluate the liquid being extracted to determine if additional passes are needed. Heavy traffic areas will require more than one pass. NOTE: After making repeated passes over the same area, additional passes without injecting water may be necessary to remove as much moisture as possible. After Shampooing 1. 2. Inspect carpet for cleanliness. High traffic and/or heavily soiled carpet may require additional extraction. Vacuum the dry carpet to remove shampoo/soil residue and to lift carpet nap. Never vacuum damp or wet carpet. Replace furniture after vacuuming.

Self Inspection Review work accomplished to ensure requirements of this procedure have been met. Make necessary corrections before leaving the area. Report all maintenance needs to the head custodian at the end of your shift. Emergencies should be reported immediately. Clean Up 1. 2. 3. 4. 5. Dispose of solutions in custodial sink or floor drain. Clean and store custodial equipment in accordance with appropriate equipment instruction. Report damaged or malfunctioning equipment to head custodian. Clean and store custodial tools. Take trash to designated disposal area. Inventory and re-stock custodial room and/or cart with sufficient supplies for next shift.

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Custodial Handbook CSPI 301

CLASSROOM CLEANING AND SANITIZING PROCEDURE
Daily Procedure
Before Starting 1. 2. 3. 4. Familiarize yourself with this, other Procedural Instructions (CSPI’s) and Manufacturers Equipment Instructions (MEI’s) required before starting. Fill spray bottles with properly diluted solutions. Dilute desired amount of neutral detergent for use in a 14-quart pail and a 32-quart mop pail. Inspect the classroom, looking for vandalism, graffiti and spills.

Cleaning the Room 1. 2. 3. 4. 5. 6. Empty pencil sharpener and wipe clean with Germicidal solution. Damp wipe chalk trays. Empty the wastebasket(s) and spot clean with Germicidal solution as needed. Remove graffiti and clean other spots such as fingerprints and smudges from chair seats, desktops and doorknobs with Germicidal solution. Remove graffiti, spots and marks from walls and doors by wiping or scrubbing with neutral detergent on a rag or sponge. Stubborn spots or graffiti may be removed with cream cleaner or graffiti remover on a damp rag or sponge (reference CSPI 201). Clean smudges and marks from glass with glass cleaner.

Carpeted Floors 1. 2. 3. Pick up staples and objects too large for the vacuum. Vacuum the carpet. High traffic areas need multiple passes. Remove spots and gum, reference CSPI 201.

Tile and Wood Floors 1. 2. Dust mop (recommended) or sweep the floor. Spot mop spills using a wet mop and neutral detergent.

Self Inspection Review work accomplished to ensure requirements of this procedure have been met. Make necessary corrections before leaving the area. Report all maintenance needs to the head custodian at the end of your shift. Emergencies should be reported immediately. Back To Main Index

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Clean Up 1. 2. 3. 4. 5. Dispose of solutions in custodial sink or floor drain. Clean and store custodial equipment in accordance with appropriate equipment instruction. Report damaged or malfunctioning equipment to head custodian. Clean and store custodial tools. Take trash to designated disposal area. Inventory and re-stock custodial closet and/or cart with sufficient supplies for next shift.

Weekly Service
This is a listing of tasks to be accomplished, not a step-by-step procedure. The day of the week these services are to be provided should be indicated on the Work Schedule and the tasks incorporated into the daily procedure. 1. 2. Clean doors, doorknobs, doorjambs and switch plates with Germicidal solution. Using a rag or duster, start near the door and work around the room so that the last dusting will be near the starting point. Dust from top to bottom areas such as light fixtures, air vents, fans, clocks, chalkboards, shelves, appliances, window ledges/blinds, and other horizontal surfaces. Clean dry erase trays twice a week with a rag or sponge pushing the excess into the wastebasket. Use a broom to sweep the corners, doorframes, baseboards and area of the floor near the walls. Damp mop tiled, wood and concrete floors with neutral detergent. Burnish or spray buff tile floors. Burnishing and/or spray buffing frequencies are based on traffic and the needs of the facility. The frequency should be indicated on the work schedule.

3. 4. 5.

Project Cleaning
Project cleaning is accomplished in addition to daily and weekly procedures. This is a listing of tasks to be performed not a step-by-step procedure. Before scheduling project cleaning, coordinate with the instructor to ensure that the tasks to be performed will not cause damage or interfere with the instructional process. 1. 2. 3. 4. 5. 6. 7. 8. 9. 10. 11. Diagram furniture placement and remove furniture from room. Clean ventilation vents and ceiling fans with neutral Detergent solution. Clean light covers (both sides). Avoid touching hot bulbs. Clean walls, dividers, appliances and ceiling using the appropriate tools, chemicals and equipment compatible with the surfaces to be cleaned. Clean door and window glass with glass cleaner. Clean furniture and horizontal surfaces with Germicidal solution. Strip and refinish tile floor. Scrubbing and re-coating may be substituted with authorization from the supervisor. Extract carpeted floors. Clean and sanitize trash receptacles with Germicidal solution and allow to air dry. Replace furniture in room in the same order diagrammed. Review your completed work. Make corrections as necessary.

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Custodial Handbook CSPI 302

HOME ECONOMICS/FOOD PREPARATION CLEANING AND SANITIZING PROCEDURE

Daily Procedure
Purpose This procedure provides instructions, for cleaning and sanitizing Home Economics/Food Preparation areas, that are in addition to the classroom cleaning tasks contained in CSPI 301, Classroom Cleaning and Sanitizing. Familiarize yourself with this and other Procedural Instructions (CSPI’s) and Manufacturers Equipment Instructions (MEI’s) required before starting. Additional Tasks 1. 2. Clean with Germicidal solution all trash containers that contained food, rinse and allow to air dry. Replace liners. Damp mop tiled floors with a wet mop and Germicidal solution. NOTE: Appliances, cooking utensils, cabinets, table & counter tops and other equipment used for instructional purposes are cleaned by the students as part of their curriculum.

Weekly Service
Clean following CSPI 301, Classroom Cleaning and Sanitizing, Weekly Service. The day of the week these services are to be provided should be indicated on the Work Schedule and the tasks incorporated into the daily procedure.

Project Cleaning
Clean following CSPI 301 Classroom Cleaning and Sanitizing, Project Cleaning. Project cleaning is accomplished in addition to daily and weekly procedures. Before scheduling project cleaning, coordinate with the instructor to ensure that the tasks to be performed will not cause damage or interfere with the instructional process.

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Custodial Handbook CSPI 303

INDUSTRIAL ARTS CLEANING AND SANITIZING PROCEDURE
(Agricultural, Mechanical, Metal, Wood) Daily Procedure
Purpose This procedure provides instructions, for cleaning and sanitizing Industrial Arts areas that are in addition to the classroom cleaning tasks contained in CSPI 301, Classroom Cleaning and Sanitizing. Familiarize yourself with this and other Procedural Instructions (CSPI’s) and Manufacturers Equipment Instructions (MEI’s) required before starting. Additional Tasks 1. Concrete Floor: A. Damp mop spots and spills from the floor with neutral detergent solution, allow floor to dry. B. Sweep rough concrete. Dust mop smooth and or sealed concrete. Tiled Floor: A. Damp mop spots and spills with a wet mop and neutral detergent. B. Remove spots, gum and heal marks. C. Dust mop the floor. Use dust mop only on dry floor. NOTE: Tools and equipment used for instructional purposes are cleaned by the students as part of their curriculum.

2.

Weekly Service
Clean following CSPI 301, Classroom Cleaning and Sanitizing, Weekly Service. The day of the week these services are to be provided should be indicated on the Work Schedule and the tasks incorporated into the daily procedure.

Project Cleaning
Clean following CSPI 301 Classroom Cleaning and Sanitizing, Project Cleaning. Project cleaning is accomplished in addition to daily and weekly procedures. Before scheduling project cleaning, coordinate with the instructor to ensure that the tasks to be performed will not cause damage or interfere with the instructional process.

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Custodial Handbook CSPI 401

TOILET ROOM CLEANING AND SANITIZING PROCEDURE
Daily Procedure
Before Starting 1. 2. 3. 4. 5. 6. Familiarize yourself with this, other Procedural Instructions (CSPI’s) and Manufacturers Equipment Instructions (MEI’s) required before starting. Fill spray bottles with diluted solutions. Dilute desired amount of Germicidal detergent for use in 32-qt. mop pail, and a 14-qt. pail and/or sprayer. A sprayer is recommended to apply Germicidal solution to walls, partitions, sinks, toilets and urinals. Use warm water for mopping floors when available. Ensure toilet room is vacant prior to beginning procedure. Use an appropriate notice to show the room is temporarily out of service Inspect the toilet room, looking for vandalism, graffiti and spills.

Cleaning the Toilet Room 1. 2. 3. Inspect ceiling. Sweep down spitballs, spider webs and other debris. Clean and sanitize horizontal surfaces, partitions, lower walls, mirrors, switch plates, doors and door pulls with Germicidal solution. Remove graffiti with Germicidal solution. Remove remaining graffiti with gel scrub and rinse. If gel scrub is used spray the area with Germicidal solution. Reference CSPI 201 Spot and Graffiti Removal for additional removal information. Notify head custodian of graffiti that cannot be removed by these procedures.

Cleaning Toilets and Urinals

CAUTION
NEVER use toilet bowl cleaner on valves, piping or the outside of toilets and urinals. Before using toilet bowl cleaner reference “Using Toilet Bowl” cleaner below. It is not necessary or required to regularly use toilet bowl cleaner on toilets that are properly cleaned each day. Use toilet bowl cleaner only on the INSIDE of toilets and urinals and only when hard water deposits become noticeable. If toilet bowl cleaner is used ensure room is properly ventilated. NEVER use toilet bowl cleaner with any other chemical. NEVER leave toilet bowl cleaner in toilets or urinals unattended. Always read and follow toilet bowl cleaner label instructions on personal protection equipment (PPE) such as eye protection. Using Bowl Cleaner a. Use toilet mop to push water over the trap and lower water level in bowl. b. Carefully pour toilet bowl cleaner on toilet bowl mop while holding mop over toilet or urinal. c. Apply bowl cleaner under rim, along water line, and in siphon hole.

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d. Allow manufacturers recommended time for bowl cleaner to work. Scrub under rim, along water line and in siphon hole. Flush toilet or urinal to rinse. e. Rinse toilet bowl mop and squeeze out excess water. f. This procedure will remove most mineral deposits. If deposits remain after cleaning, notify your head custodian at end of shift. Toilets a. Flush toilets and clean with Germicidal solution the water supply fixtures, including the valve, handle and piping. Dry chromed fixtures with a clean rag. b. Clean with Germicidal solution, hinges, bumpers and toilet seat top and bottom . Dry seat if toilet is to be used immediately. Place seat in upright position. c. Use toilet mop to push the water over the trap and lower the water level. Clean the inside of the toilet bowl with Germicidal solution giving attention to three trouble spots under the rim, at the water line, and the siphon hole. Flush to rinse. d. Clean with Germicidal solution the outside of the toilet including the base, back, walls and floor. e. Clean with Germicidal solution the lower wall and floor behind the base of the toilet where a wet mop cannot reach. A brush may be helpful in this operation. Urinals a. Flush urinals and clean with Germicidal solution the water supply fixtures, including the valve, handle and piping. Dry chromed fixtures with a clean rag. b. Clean with Germicidal solution the outside of urinal and walls on both sides of the urinal. c. Clean with Germicidal solution the inside of urinal, giving attention to water release holes, sides and drain hole. Flush to rinse. 4. Clean sinks, area behind sink (splash zone), counter tops, mirrors and the sink pipes with a sponge and Germicidal solution. Use cream cleaner to remove soap scum or other residue that is not removed with Germicidal solution. Rinse areas cleaned with cream cleaner and spray with Germicidal solution. Dry mirrors and chromed fixtures with a clean dry rag. Clean outside of dispensers and fill. Check dispensers periodically during the school day and refill when necessary. Empty sanitary napkin receptacles. Clean with Germicidal solution and replace liners. Empty trash cans. Clean with Germicidal solution.

5. 6. 7. 8. Floor 1. 2. 3. 4.

Sweep floor, remove gum and pick up debris. Wet-mop the floor with Germicidal solution, using a clean, wet mop, to apply solution liberally. Wring out mop and re-mop floor to pick up excess solution. Change Germicidal solution frequently when wet mopping multiple toilet room floors.

Self Inspection Review work accomplished to ensure requirements of this procedure have been met. Make necessary corrections before leaving the area. Report all maintenance needs to the head custodian at the end of your shift. Emergencies should be reported immediately. Back To Main Index

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Clean up 1. Dispose of Germicidal solutions in custodial sink or floor drain. Pour one gallon of Germicidal solution down every floor drain each week. This requirement is continuous, whether the toilet room is in service or not. Clean and store custodial equipment in accordance with appropriate equipment instruction. Report damaged or malfunctioning equipment to head custodian. Clean and store custodial tools. Take trash to designated disposal area. Inventory and re-stock custodial room and/or cart with sufficient supplies for next shift.

2. 3. 4. 5.

Weekly Service
Clean following CSPI 301, Classroom Cleaning and Sanitizing, Weekly Service. Also, clean glass with glass cleaner and clean trash receptacles with Germicidal solution and allow to air dry. The day of the week these services are to be provided should be indicated on the Work Schedule and the tasks incorporated into the daily procedure.

Project Cleaning
Project cleaning is accomplished in addition to daily and weekly procedures. This is a listing of tasks to be performed not a step-by-step procedure. Before scheduling project cleaning, coordinate with the instructor to ensure that the tasks to be performed will not cause damage or interfere with the instructional process. 1. 2. 3. 4. Remove trash receptacles and paper supplies. Remove and clean light covers. Clean with a dust cloth if covers are not removable. Clean marks and graffiti. Reference CSPI 201 for graffiti removal. Apply germicidal solution on walls, partitions, fixtures, corners, behind toilets and hard to reach areas of the floor. (Spray walls from BOTTOM to TOP to avoid streaking.) Scrub clean the walls, floors, fixtures….. removing soil, scum and hard water deposits. Rinse from TOP to BOTTOM and allow to air dry. Apply germicidal solution to floor with mop. Scrub floor with floor machine, crisscrossing area previously scrubbed. Rinse floor with water, several rinses may be necessary. Allow floor to air dry. Strip vinyl or vinyl composition floors reference CSPI 105, Stripping and Refinishing Procedure. Replace trash receptacles and restock dispensers. NOTE: Never apply floor finish to ceramic tile floors. Flush toilets and urinals weekly if the room is out of service.

5. 6. 7.

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Custodial Handbook

CSPI 402

CAFETERIA CLEANING AND SANITIZING PROCEDURE
Daily Procedure
Before Starting 1. 2. 3. 4. Familiarize yourself with this, other Procedural Instructions (CSPI’s) and Manufacturers Equipment Instructions (MEI’s) required before starting. Fill spray bottles with diluted solutions. Dilute desired amount of neutral detergent for use in a 14-quart pail and a 32-quart mop pail. Dilute desired amount of Germicidal Detergent for use in an automatic scrubber and/or 32-qt. mop pail. Use warm water to scrub and/or wet mop when available.

Cleaning the Cafeteria 1. 2. 3. 4. 5. Make a visual inspection of the ceiling. Remove spitballs, spider webs and other debris. Clean graffiti, fingerprints, smudges and food from walls, switch plates, doors and door pulls with Germicidal solution. Remove food, gum and other residue from chair seats, fold tables or place chairs on tables. Empty trash containers and replace liners. Clean trash containers that have an odor or contain residue with Germicidal solution, rinse and allow to air dry. If can-cleaning room is used, custodians will be responsible for cleaning up after use. Replace liners. Clean smudges and marks from glass with glass cleaner.

Hard Floors 1. 2. 3. Clear floor of tables and chairs. Sweep floor, remove gum and pick up debris. Clean and sanitize the floor. A. Automatic Scrubber (recommended): Follow MEI for operation and maintenance of the automatic scrubber and fill tank with Germicidal solution. Operate in a slow walking pace overlapping each pass resulting in removing soil and dirt leaving underlying finish clean. B. Wet Mop: Using a clean mop, wet mop the floor with Germicidal solution. Change mop solution frequently. Several solution changes are necessary, larger or heavily soiled cafeterias require more solution changes and/or it may be necessary to mop twice. Replace tables and chairs when the floor is completely dry.

4.

Carpeted Floors 1. 2. 3. 4. Pick up food and objects too large for the vacuum. Vacuum the carpet. Remove spots and gum. Replace chairs Back To Main Index

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Self-Inspection Review work accomplished to ensure requirements of this procedure have been met. Make necessary corrections before leaving the area. Report all maintenance needs to the crew leader at the end of your shift. Emergencies should be reported immediately. Clean Up 1. 2. 3. 4. 5. Dispose of Germicidal solutions in custodial sink or floor drain. Pour one gallon of Germicidal solution down every floor drain each week. Clean and store custodial equipment in accordance with appropriate equipment instruction. Report damaged or malfunctioning equipment to head custodian. Clean and store custodial tools. Take trash to designated disposal area. Inventory and re-stock custodial room and/or cart with sufficient supplies for next shift.

Weekly Service
Clean following CSPI 301, Classroom Cleaning and Sanitizing, Weekly Service. Also, clean door and window glass with glass cleaner. The day of the week these services are to be provided should be indicated on the Work Schedule and the tasks incorporated into the daily procedure.

Project Cleaning
Clean following CSPI 301 Classroom Cleaning and Sanitizing, Project Cleaning. Project cleaning is accomplished in addition to daily and weekly procedures. Before scheduling project cleaning, coordinate with the instructor to ensure that the tasks to be performed will not cause damage or interfere with the instructional process.

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Custodial Handbook CSPI 403

OFFICE/ADMINISTRATIVE SPACE CLEANING AND SANITIZING PROCEDURE
Daily Procedure
Before Starting 1. 2. 3. 4. Familiarize yourself with this, other Procedural Instructions (CSPI’s) and Manufacturers Equipment Instructions (MEI’s) required before starting. Fill spray bottles with diluted solutions. Dilute desired amount of neutral detergent for use in a 32-qt. mop pail. Dilute desired amount of Germicidal detergent in a 14 qt. pail.

Cleaning the Office NOTE: Cleaning frequencies are based on the needs of the facility. If modifications are initiated, the frequencies should be indicated on the Work Schedule. 1. 2. 3. 4. 5. 6. Clean door mats. Empty the wastebaskets and clean the wastebasket with Germicidal solution. Spot clean doorknobs, doors and walls with a rag or sponge and Germicidal solution. Clean counter tops and telephones with a rag or sponge and Germicidal solution. Clean smudges and marks from glass with glass cleaner. Clean and sanitize toilet rooms, reference CSPI 401.

Vacuuming Carpeted Floors 1. 2. 3. Pick up all staples and objects too large for the vacuum. Vacuum the carpet. Remove spots and gum, reference CSPI 201.

Tile and Wood Floors 1. 2. Dust mop or sweep the floor. Spot mop with neutral detergent.

Self Inspection Review work accomplished to ensure requirements of this procedure have been met. Make necessary corrections before leaving the area. Report all maintenance needs to the head custodian at the end of your shift. Emergencies should be reported immediately.

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Clean-Up 1. 2. 3. 4. 5. Dispose of solutions in custodial sink or floor drain. Clean and store custodial equipment in accordance with appropriate equipment instruction. Report damaged or malfunctioning equipment to head custodian. Clean and store custodial tools. Take trash to designated disposal area. Inventory and restock custodial room and/or cart with sufficient supplies for next shift.

Weekly Service
Clean following CSPI 301, Classroom Cleaning and Sanitizing, Weekly Service. The day of the week these services are to be provided should be indicated on the Work Schedule and the tasks incorporated into the daily procedure.

Special Scheduling
Desktops: Personal Property: Administrators: Removal of items from the desktops will indicate the desire for cleaning. Watering of plants, dusting of personal property, i.e. ornaments, trophies, desk pictures, is not the responsibility of the custodians. May request, a special time frame for the cleaning of their office.

Project Cleaning
Clean following CSPI 301 Classroom Cleaning and Sanitizing, Project Cleaning. Project cleaning is accomplished in addition to daily and weekly procedures. Before scheduling project cleaning, coordinate with the administrator/instructor to ensure that the tasks to be performed will not cause damage or interfere with the instructional process.

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Custodial Handbook CSPI 404

CLINIC CARE CLEANING AND SANITIZING PROCEDURE
Daily Procedure
Before Starting 1. 2. 3. 4. Familiarize yourself with this, other Procedural Instructions (CSPI’s) and Manufacturers Equipment Instructions (MEI’s) required before starting. Fill spray bottles with diluted solutions. Dilute desired amount of Germicidal detergent for use in 32-qt. mop pail, and a 14-qt. Pail. Use warm water for mopping floors when available. Ensure room is vacant prior to beginning procedure.

Cleaning the Room 1. 2. Empty trash can(s) and clean with Germicidal solution. Replace trash liner. Clean sinks, area behind sink (splash zone), counter tops, mirrors and the sink pipes with a sponge and Germicidal solution. Use cream cleaner to remove soap scum or other residue that is not removed with Germicidal solution. Rinse surfaces cleaned with cream cleaner and spray with Germicidal solution. Clean doors, doorknobs, door jams and switch plates with Germicidal solution. Clean smudges and marks from glass with glass cleaner. Clean and sanitize drinking fountains, reference CSPI 905. Clean outside of dispenser(s) with Germicidal solution and fill. Dust mop tiled floor with a treated dust mop. Damp mop tiled floor with a wet mop and Germicidal solution. Vacuum carpeted areas and remove spots and gum, reference CSPI 201. Clean and sanitize toilet rooms, reference CSPI 401.

3. 4. 5. 6. 7. 8. 9. 10.

Self Inspection Review work accomplished to ensure requirements of this procedure have been met. Make necessary corrections before leaving the area. Report all maintenance needs to the head custodian at the end of your shift. Emergencies should be reported immediately. Clean-Up 1. 2. 3. 4. 5. Dispose of solutions in custodial sink or floor drain. Clean and store custodial equipment in accordance with appropriate equipment instruction. Report damaged or malfunctioning equipment to head custodian. Clean and store custodial tools. Take trash to designated disposal area. Inventory and re-stock custodial room and/or cart with sufficient supplies for next shift.

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Weekly Service
Clean following CSPI 301, Classroom Cleaning and Sanitizing, Weekly Service. The day of the week these services are to be provided should be indicated on the Work Schedule and the tasks incorporated into the daily procedure.

Project Cleaning
Clean following CSPI 301 Classroom Cleaning and Sanitizing, Project Cleaning. Project cleaning is accomplished in addition to daily and weekly procedures. Before scheduling project cleaning, coordinate with the administrator/instructor to ensure that the tasks to be performed will not cause damage or interfere with the instructional process.

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Custodial Handbook CSPI 405

CORRIDOR/HALLWAY CLEANING AND SANITIZING PROCEDURE
Daily Procedure
Before Starting 1. 2. 3. 4. 5. 6. Familiarize yourself with this, other Procedural Instructions (CSPI’s) and Manufacturers Equipment Instructions (MEI’s) required before starting. Fill spray bottles with diluted solutions. Dilute desired amount of neutral detergent for use in a 32-qt. mop pail. Exit signs must be visually checked for proper operation each day. Signs not illuminated shall be reported immediately, reference CSPI 906. Inspect the corridor/hallway for vandalism, graffiti and spills. Remove floor mats.

Cleaning the Corridor/Hallway 1. 2. 3. 4. 5. Empty trashcan(s) and clean with Germicidal solution. Remove fingerprints, smudges and marks from walls, doors and door handles with Germicidal solution on a rag or sponge. For hard to remove graffiti reference CSPI 201, Spot and Graffiti Removal. Clean and sanitize drinking fountains, reference CSPI 905. Clean smudges and marks from glass with glass cleaner. Vacuum, sweep and clean floor mats; replace. Note: under some floor mats moisture will collect and cause a slippery condition or damage the floor. Correct by rolling mats after cleaning and return to position the next morning.

CAUTION
When performing any floor maintenance procedure that may create an unsafe condition ensure that a safe passageway is provided. Use wet floor signs or hand written signs to direct students, faculty or the general public around the work area. This can be accomplished by: Directing people to an alternate route. Working on one half of the area, leaving the other half as a dry, safe passage for pedestrians to travel. Carpeted Floor 1. 2. Pick up all objects too large for the vacuum. Vacuum the carpet and remove spots & gum, reference CSPI 201. High traffic areas require several vacuum passes from alternate directions.

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Tiled Floor 1. 2. 3. Damp mop spots and spills with a wet mop and neutral detergent solution. Remove spots, gum and heal marks. Dust mop the floor. Use dust mop only on dry floor.

Self Inspection Review work accomplished to ensure requirements of this procedure have been met. Make necessary corrections before leaving the area. Report all maintenance needs to the head custodian at the end of your shift. Emergencies should be reported immediately. Clean up 1. 2. 3. 4. 5. Dispose of solutions in custodial sink or floor drain. Clean and store custodial equipment in accordance with appropriate equipment instruction. Report damaged or malfunctioning equipment to head custodian. Clean and store custodial tools. Take trash to designated disposal area. Inventory and re-stock custodial room and/or cart with sufficient supplies for next shift.

Weekly Service
Clean following CSPI 301, Classroom Cleaning and Sanitizing, Weekly Service. Also, burnish tiled floors and clean door and window glass with glass cleaner. The day of the week these services are to be provided should be indicated on the Work Schedule and the tasks incorporated into the daily procedure.

Project Cleaning
Clean following CSPI 301 Classroom Cleaning and Sanitizing, Project Cleaning. Also, clean lockers inside and outside with Germicidal solution and clean floor mats then replace. Project cleaning is accomplished in addition to daily and weekly procedures. Before scheduling project cleaning, coordinate with the administrator/instructor to ensure that the tasks to be performed will not cause damage or interfere with the instructional process.

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Custodial Handbook CSPI 406

CUSTODIAL CLOSET/STORAGE AREA ORGANIZATION AND MAINTENANCE PROCEDURE
Purpose The purpose of this procedure is to provide instructions for organizing and maintaining a clean, safe and orderly custodial closet/storage area. The basis for this procedure is Florida State Requirements for Education Facilities (SREF) "Custodial areas shall be kept clean, safe and orderly at all times". Clean and well-organized custodial rooms are indications of the custodial staff's professionalism. Before Starting 1. 2. 3. Familiarize yourself with this, other Procedural Instructions (CSPI’s) and Manufacturers Equipment Instructions (MEI’s) required before starting. Avoid back injuries. (Reference Illustration of Lifting Technique next page) Obtain instructions from principal/work location supervisor for storage of non-custodial items.

Supplies 1. 2. 3. 4. Use the first-in/first-out method to rotate supplies and chemicals. Supplies and chemicals should be readily available and stored in needed quantities. Do not store paper products on the floor. Separate and store treated dust mops in a galvanized can with the lid securely in place.

Chemicals 1. 2. 3. 4. 5. Chemical containers shall be legibly labeled. Do not store chemicals where they are hard to reach and may cause a hazardous condition. Tightly seal chemical containers after each use. Store chemicals in a cool, dry location. Do not reuse empty containers. Follow the manufacturer’s recommendations and instructions for disposal.

Equipment 1. 2. 3. . Back To Main Index Clean and store all equipment in accordance with the appropriate Manufacturers Equipment Instructions (MEIs). Avoid storing equipment where it may be subjected to chemical spills. Report damaged or malfunctioning equipment to the head custodian. Tag nonserviceable equipment and place in designated area for repair pick up

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ILLUSTRATION OF LIFTING TECHNIQUE

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Security 1. 2. Secure custodial closets/storage areas when not in use. Do not allow students or unauthorized personnel to enter room(s). Do not issue custodial supplies, chemicals or equipment to non-custodial personnel without the expressed authorization of the principal/cost center supervisor.

Housekeeping 1. 2. 3. 4. 5. Organize the room so that it is easy to keep clean. Maintain in a neat and clean condition. Schedule top to bottom cleaning bi-annually. Never store trash in a custodial closet. Take trash to the designated disposal area daily. Clean and hang wet mops to dry, empty and clean mop pails and wringers after use. Maintain floors in a dry condition at all times. Clean spills immediately.

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Custodial Handbook CSPI 501

SHOWER/LOCKER ROOM CLEANING AND SANITIZING PROCEDURE
Daily Procedure
Before Starting 1. 2. 3. 4. 5. 6. 7. Familiarize yourself with this, other Procedural Instructions (CSPI’s) and Manufacturers Equipment Instructions (MEI’s) required before starting. Fill spray bottles with diluted solutions. Dilute desired amount of Germicidal detergent for use in 32-qt. mop pail, and a 14-qt. pail and/or sprayer. A sprayer is recommended to apply Germicidal solution to walls, partitions, sinks, toilets and urinals. Use warm water for mopping floors when available. Ensure shower/locker room is vacant prior to starting procedure. Use an appropriate notice to show the room is temporarily out of service. Inspect the room, looking for vandalism, graffiti and spills. Clean toilet rooms, drinking fountains and offices. Reference appropriate CSPI.

Cleaning the Room 1. 2. 3. 4. 5. 6. 7. 8. Make a visual inspection of the ceiling. Sweep down all spitballs, spider webs and other debris. Collect waste and debris from floor and trash receptacles. Sweep or dust mop the floor. Remove graffiti and other marks from walls, floors and fixtures with Germicidal solution. Reference CSPI 201 Spot and Graffiti Removal for hard to remove graffiti. Clean doors, door knobs, door jambs and switch plates with Germicidal solution. Clean smudges and marks from glass and windows with glass cleaner. Clean outside of dispensers and fill. Clean benches with Germicidal solution. Apply Germicidal solution on walls, floors, fixtures and curtains. (Spray walls from BOTTOM to TOP to avoid streaking.) Scrub walls, floors, fixtures and curtains to remove scum and hard water deposits. Rinse from TOP to BOTTOM and allow to air dry. NOTE: If scum and hard water deposits remain apply cream cleaner, clean and rinse with water. Spray Germicidal solution on areas cleaned with cream cleaner. Wet mop the floor with Germicidal solution and allow to air dry.

9.

Self Inspection Review work accomplished to ensure requirements of this procedure have been met. Make necessary corrections before leaving the area. Report all maintenance needs to the head custodian at the end of your shift. Emergencies should be reported immediately.

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Clean Up 1. 2. 3. 4. 5. Dispose of Germicidal solutions in custodial sink or floor drain. Pour one gallon of Germicidal solution down every floor drain each week. This requirement is continuous, whether the shower/locker room is in service or not. Clean and store custodial equipment in accordance with appropriate equipment instruction. Report damaged or malfunctioning equipment to head custodian. Clean and store custodial tools. Take trash to designated disposal area. Inventory and re-stock custodial room and/or cart with sufficient supplies for next shift.

Weekly Service
Clean following CSPI 301, Classroom Cleaning and Sanitizing, Weekly Service. Also, clean glass with glass cleaner and clean trash receptacles with Germicidal solution and allow to air dry. The day of the week these services are to be provided should be indicated on the Work Schedule and the tasks incorporated into the daily procedure.

Biannual Cleaning
Clean and sanitize the inside of all lockers with Germicidal solution and allow to air dry.

Project Cleaning
Project cleaning is accomplished in addition to daily and weekly procedures. This is a listing of tasks to be performed not a step-by-step procedure. Before scheduling project cleaning, coordinate with the instructor to ensure that the tasks to be performed will not cause damage or interfere with the instructional process. 1. 2. Clean following CSPI 401, Toilet Room Care, Project Cleaning. Use Germicidal solution to clean and rinse shower curtains, hang to dry.

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Custodial Handbook CSPI 502

GYMNASIUM CARE CLEANING AND SANITIZING PROCEDURE
Daily Procedure
Before Starting 1. 2. 3. Familiarize yourself with this, other Procedural Instructions (CSPI’s) and Manufacturers Equipment Instructions (MEI’s) required before starting. Collect the necessary supplies, equipment and tools. Clean and sanitize drinking fountains, toilet rooms, lobbies and doors. Reference appropriate CSPI.

Bleachers Cleaning of the bleachers will vary depending on the type. The following instructions are general and some portions may not be appropriate for all bleachers. 1. 2. Make a visual inspection of the bleachers (open if necessary) to determine if the bleachers were used since the last cleaning. Clean bleachers or sections of the bleachers that have been used: A. Clean spills and spots from seats and floor. B. Start at the top and vacuum or dust mop the area between the seats removing gum and other abuses as you go. C. Use an untreated dust mop to wipe seats. D. Pick up debris. E. Close retractable bleachers.

Gymnasium Floor

CAUTION
Never apply dust mop treatment directly to a gym floor or use a dust mop that has not been treated a minimum of 12 hours prior to use. Reference CSPI 110 for dust mop treatment. Never apply floor finish (wax) to a wood gym floor. 1. 2. 3. Damp mop spills and spots with a wet mop and neutral detergent solution. Allow floor to dry before dust mopping. Dust mop the floor with a 48 inch dust mop. Gather debris and place in trash cart. Open bleachers if instructed. NOTE: During periods of heavy use, the floor should be dust mopped several times during the day. Untreated dust mops should be available to the coaching staff for this purpose.

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Gymnasium 1. 2. Remove graffiti from walls and other surfaces, reference CSPI 201. Clean smudges and marks from glass with glass cleaner.

Self Inspection Review work accomplished to ensure requirements of this procedure have been met. Make necessary corrections before leaving the area. Report all maintenance needs to the head custodian at the end of your shift. Emergencies should be reported immediately. Clean-Up 1. 2. 3. 4. 5. Dispose of solutions in custodial sink or floor drain. Clean and store custodial equipment in accordance with appropriate equipment instruction. Report damaged or malfunctioning equipment to head custodian. Clean and store custodial tools. Take trash to designated disposal area. Inventory and re-stock custodial room and/or cart with sufficient supplies for next shift.

Weekly Service
This is a listing of tasks to be accomplished, not a step-by-step procedure. The day of the week these services are to be provided should be indicated on the Work Schedule and the tasks incorporated into the daily procedure. NOTE: 1. 2. 3. 4. Use caution when cleaning under bleachers to avoid accidents and/or injuries.

Open all bleachers. Sweep debris, cobwebs, etc., from supports. Sweep and remove debris from under bleachers. Close bleachers and pick-up debris.

Project Cleaning
Project cleaning is accomplished in addition to daily and weekly procedures. This is a listing of tasks to be performed not a step-by-step procedure. Before scheduling project cleaning, coordinate with the instructor to ensure that the tasks to be performed will not cause damage or interfere with the instructional process. 1. 2. Clean bleacher seats with Germicidal solution. Mop floor between bleacher seats with neutral detergent.

Periodically
Wood gymnasium floors should be scheduled for refinishing as needed.

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Custodial Handbook CSPI 503

WEIGHT ROOM CLEANING AND SANITIZING PROCEDURE
Daily Procedure
This procedure provides instructions, for cleaning and sanitizing Weight Room areas, Purpose that are in addition to the classroom cleaning tasks contained in CSPI 301, Classroom Cleaning and Sanitizing. Familiarize yourself with this, other Procedural Instructions (CSPI’s) and Manufacturers Equipment Instructions (MEI’s) required before starting. Additional Tasks 1. 2. 3. Clean and sanitize exercise equipment seats, backrests, headrests, and hand grips with Germicidal solution. Damp mop floor with Germicidal solution. The maintenance and care of the exercise equipment and accessories are non-custodial functions. NOTE: Obtain cleaning instructions for daily/weekly/seasonal cleaning of floor surfaces other than carpet and tile from the head custodian or cost center supervisor.

Weekly Service
Clean following CSPI 301, Classroom Cleaning and Sanitizing, Weekly Service. The day of the week these services are to be provided should be indicated on the Work Schedule and the tasks incorporated into the daily procedure.

Project Cleaning
Clean following CSPI 301 Classroom Cleaning and Sanitizing, Project Cleaning. Use Germicidal solution for carpet shampooing and wall cleaning. Project cleaning is accomplished in addition to daily and weekly procedures. Before scheduling project cleaning, coordinate with the instructor to ensure that the tasks to be performed will not cause damage or interfere with the instructional process.

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Custodial Handbook CSPI 901

SCPS CUSTODIAL CHEMICALS INFORMATION, FACTS, SAFETY REQUIREMENTS AND INSTRUCTIONS
Dilution, Combining, Additional Chemicals, Intended Use
Purpose The purpose of this instruction is to provide information relevant to the safe and proper use of custodial chemicals. This is not a step by step procedure; it is a collection of facts, safety requirements and specific instructions. The following chemical requirements apply to all tasks or procedures, written or unwritten, that may require the use of chemicals. Failure to comply could result in a health risk or unsafe condition for students, staff, or the public as well as be a violation of federal, state or local laws. Ensure all personnel attend Right to Know training. Use chemicals in accordance with manufacturer's directions and recommendations. Wear recommended personal protection equipment (PPE). The wearing of gloves is MANDATORY when diluting or using chemicals. All chemical containers MUST be legibly labeled. Chemical Shelf Life Chemicals are adversely affected by temperature or exceeding shelf life. The shelf life of the chemicals supplied is one (1) year. Prolonged exposure to extreme temperatures (high or low) will damage chemicals. Prior to using a chemical that may have been affected, conduct an on-site test. On-Site Testing 1. 2. 3. 4. 5. 6. Prior to and during testing, check the chemical for abnormality i.e. improper smell, lumps, discoloration, etc. Obtain cleaning/use instructions from the manufacturer and your supervisor. Follow manufacturer’s directions and recommendations and conduct the test on a small space in an inconspicuous area. Allow the surface to dry. Check the area for damage or discoloration. Discontinue test and notify supervisor if damage or discoloration is observed. Use chemicals that have been tested successfully.

Dilution Review and follow the manufacturers' instructions when diluting custodial chemicals. Properly diluted chemicals are effective and safe when used correctly. Improperly diluted chemicals can be unsafe, ineffective and cause damage or additional work. Back To Main Index

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Helpful Hints for Chemical Dilution Dispensing systems, measuring pumps or cups must be used for the accurate measuring of chemical concentrate. Dispensing systems are the most accurate, safe and convenient method of diluting chemicals. Measuring pumps are a convenient method of dispensing chemicals from gallon containers. Each downward push on a measuring pump will dispense one ounce of product. Measuring cups are available for measuring chemical concentrates when other methods are not available. ALWAYS wear Personal Protection Equipment (PPE) as required on the chemical manufacturer’s label. ALWAYS pump or pour measured chemical concentrates into water. This dilution method will lessen the possibility of chemical concentrates splashing into eyes or on skin. Never pour water into containers that contain chemicals. Combining NEVER combine or mix custodial chemicals unless specifically instructed by the manufacturer's directions on the label. When some custodial chemicals are combined or mixed with other chemicals the results can be DEADLY. For example, when chlorine bleach or products containing chlorine are combined with ammonia, vinegar or some toilet bowl cleaners a poisonous gas is produced which can be fatal. Combining or mixing chemicals can also cause them to lose effectiveness, cause damage and/or additional work. For example, when neutral detergent and Germicidal detergent are combined the germ killing ability of the Germicidal solution is lost. Be safe, NEVER combine or mix custodial chemicals, always follow the manufacturer's directions and recommendations. Additional Chemicals The warehouse distribution system provides the custodial chemicals necessary to meet the normal needs of district facilities. Many of these chemicals have been tested and approved for use in educational facilities by state and national agencies. The use of chemicals not supplied through the warehouse could be harmful to the health of students, staff or public, cause damage to the facility and/or subject the district to liabilities. If you feel there is a need for chemicals other than those provided, contact Custodial Services.

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The following is a list of intended uses, methods of application and safety requirements for some custodial chemicals. For manufacturers information reference the Material Safety Data Sheets (MSDS) for each chemical on the SCPS Custodial Services web page.

1.

Cleaner, Bowl - Bowl Cleaner is used only on the inside of toilets and urinals and only to remove hard water deposits. Apply bowl cleaner directly to inside of toilet or urinal. Cleaner, Carpet Cleaner/ Spotter - Carpet cleaner & spotter solution is used to clean carpet. Apply solution with a hand held pump-up sprayer or spray bottle. Cleaner, Glass - Glass cleaner is used to clean all glass. Apply glass cleaner on surface with a spray bottle. Cleaner, Cream – Cream cleaner is a mildly abrasive cleaner used on non-porous surfaces. Always rinse the surface after use and spray areas requiring disinfection with germicidal detergent. Recommended uses include vandalism, toilet rooms, sinks, and water fountains. Detergent, Germicidal ("Quat") – Quaternary Germicidal solution is used to clean and sanitize surfaces. Recommended uses are toilets, urinals, sinks, desks and doors. Apply solution with a wet mop, spray bottle, hand held sprayer, sponge, etc. Detergent, Germicidal ("TBX”) – TBX Germicidal ready-to-use solution is used to clean and sanitize body fluid spills. Apply solution directly from bottle following the Body Fluid Removal Procedure, CSPI 902. Detergent, Neutral – Neutral detergent solution is used to clean surfaces that do not require sanitation. Recommended uses are VCT tile floors, furniture and walls. Apply solution with a wet mop, spray bottle, sponge, scrub brush, etc. Finish, Floor - Floor finish is used on hard floors for protection and ease of maintenance. Recommended for use on asphalt, cork, terrazzo, vinyl asbestos and vinyl composition floors. Apply floor finish with a wet mop or applicator. Maintainer, Floor Cleaner - Formulated for autoscrubber application. Helps remove dirt, soil and prepares the floor for burnishing. Remover, Gum - Gum remover recommended uses are to remove gum and stubborn spots from carpet. Apply gum remover with a rag. Do not use spray bottle for application. Conduct on site test before using. Remover, Graffiti - Graffiti remover is used to remove vandalism and graffiti from hard surfaces such as walls and desks. Conduct on site test before using. Stripper, Finish Remover - Stripper solution is used to remove floor finish from floors. Apply diluted solution with a wet mop or dip and pour directly on floor. Treatment, Dust Mop - Dust mop treatment is used to treat dust mops and dust cloths. Follow CSPI 110 and apply dust mop treatment in a well-ventilated area.

2. 3. 4.

5.

6.

7.

8.

9.

10.

11. 12. 13.

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Custodial Handbook DRAFT CSPI 902

BODY FLUIDS REMOVAL/ DISPOSAL CLEANING AND SANITIZING PROCEDURE
Purpose This procedure provides step by step instructions for the safe and effective removal of body fluids and body fluids that are considered biomedical waste. Follow the normal sanitation/ cleaning procedure (CSPI) appropriate for the area being cleaned when body fluids are discovered during routine cleaning. Before Starting 1. 2. Familiarize yourself with this, other Procedural Instructions (CSPI’s) Manufacturers Equipment Instructions (MEI’s) and the Occupational Safety and Health Administration (OSHA) regulations on body fluid removal before starting. Post wet floor sign(s) or hand written sign(s) to barricade the area if building is occupied.

Definition Biomedical Waste-- Any solid waste or liquid, which may present a threat of infection to humans, including non-liquid tissue, body parts, blood, blood products, and body fluids from humans and other primates; laboratory and veterinary waists which contain human disease-causing agents; and discarded sharps. Also included: used absorbent materials saturated (saturated is defined as: Soaked to capacity with blood or body fluids to the extent that they have the potential to drip or splash. The waste must still go into a red bag even after the waste products have dried and there is no potential to drip.) with blood, blood products, body fluids, or excretions or secretions contaminated with visible blood; and absorbent materials saturated with blood of blood products that have dried. Identify Inspect the body fluids. If blood is visible use Biomedical Waste Removal Procedure below. If blood is not observed use Non- Biomedical Waste Removal Procedure. Biomedical Waste Removal Procedure 1. 2. 3. Use only phenolic germicidal solution (warehouse #1045A) OR replacement product, ready to use, quaternary TB germicidal detergent (also warehouse #1045A) for this cleaning procedure. Put LATEX (disposable) gloves on both hands. Do not touch items unnecessarily while performing this procedure. Prepare RED disposal bag by folding bag top back. This will allow easy filling and expose the inside of the bag so that it is the only area that comes in contact with gloves, fluids and clean up materials. 1 Revision 1/05

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4. 5. 6. 7. 8. 9. 10. 11. 12. 13. 14. 15. 16. Spray Germicidal solution on the body fluids and the immediate area. Sprinkle granular absorbent (warehouse #1098) on the area to contain large amounts of fluid. Allow time for the fluid to be absorbed. Remove absorbent (if used) with counter brush or broom and dustpan (do not use vacuum cleaner). Place absorbent in RED disposal bag. Remove any remaining residue by blotting the area with paper towels or clean rags. Place used paper towels and/or rags in RED disposal bag. Remove LATEX (disposable) medical gloves; place in RED disposal bag and tie bag closed. Put clean pair of LATEX (disposable) custodial gloves on both hands. Spray carpeted areas with Germicidal solution and extract (reference appropriate MEI). Spray carpeted areas again with Germicidal solution and allow to air dry. Wet mop hard floors twice with Germicidal solution. Spray any items touched in area with Germicidal solution. Label RED bag(s) with date and cost center location. Dispose of RED bag(s) in school designated biohazard location, usually the clinic. Clean all equipment and tools used with Germicidal solution. Soak wet mop, if used, in Germicidal solution for ten minutes and hang to dry. Dispose of cleaning solution(s) in sink. Wash gloves (while wearing) with Germicidal solution, remove and dispose. Wash hands using running water, soap and friction.

Non- Biomedical Waste Removal Procedure Follow steps in Biomedical Waste Removal Procedure with following exceptions: 1. 2. Do not use RED disposal bag. Use standard disposal bag. Do not label trash bag(s). Dispose of materials in dumpster.

Additional Information Call Custodial Services at 407.320.7445 or Juanita Williams at 407.320.0242 for additional information or with your questions.

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Custodial Handbook CSPI 905

DRINKING FOUNTAIN CLEANING AND SANITIZING PROCEDURE
Daily Procedure
Before Starting 1. 2. 3. Familiarize yourself with this, other Procedural Instructions (CSPI’s) and Manufacturers Equipment Instructions (MEI’s) required before starting. Fill spray bottle with diluted Germicidal solution. Inspect drinking fountain for vandalism and/or maintenance needs such as: water leaks, incorrect water adjustment or a fountain that has become loose from the floor or wall. (Water must clear the mouthpiece but not splash on floor or wall and the fountain must be secured to floor or wall.)

Fountain Cleaning 1. Fountains should be checked several times each day and kept in a clean and sanitary condition at all times. Reference State Requirements of Educational Facilities (SREF) Section 5.5 (15) B6, drinking fountains shall be maintained in a clean, sanitary and operational condition at all times. Clean with Germicidal solution the wall, area behind and along the sides (splash zone) of the fountain. Clean with Germicidal solution the sides, base, back, piping and lower areas of the fountain. Clean with Germicidal solution the mouthpiece, spout, drain cover, back splash area and basin. Dry all surfaces previously cleaned with a clean dry rag. NOTE: Fountains that are cleaned each day with Germicidal solution should not need cleaning with abrasive cleaners. However, use cream cleaner to remove soap scum or other residue that is not removed with Germicidal solution. When cream cleaner is used, rinse and dry the surfaces then spray with Germicidal solution. 6. Remove cleaning residue that may have spotted the floor. The floor around the fountain must be kept dry and clean at all times.

2. 3. 4. 5.

Self Inspection Review work accomplished to ensure requirements of this procedure have been met. Make necessary corrections before leaving the area. Report all maintenance needs to the head custodian at the end of the shift. Emergencies should be reported immediately. Clean Up 1. 2. Clean and store custodial tools. Inventory and re-stock custodial closet and/or cart with sufficient supplies for next shift.

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Custodial Handbook CSPI 906

EXIT SIGNS CLEANING PROCEDURE
Daily Procedure
Purpose The purpose of this procedure is to provide instructions to ensure exit signs are properly cleaned and illuminated. The basis for this procedure is Florida State Requirements for Education Facilities (SREF) "Every exit sign shall be suitably illuminated during building occupancy". Inspecting Exit Signs Exit signs must be visually checked for proper operation each day. Signs not illuminated shall be reported immediately.

Weekly Services
Before Starting Familiarize yourself with this, other Procedural Instructions (CSPI’s) and Manufacturers Equipment Instructions (MEI’s) required before starting. Dusting the Sign Use a broom, brush or duster to remove dust, dirt and cobwebs from exit light fixtures. Self Inspection Review work accomplished to ensure requirements of this procedure have been met. Make necessary corrections before leaving the area. Report all maintenance needs to the head custodian at the end of your shift. Emergencies should be reported immediately. Clean-Up Clean and store custodial tools.

Project Cleaning
1. 2. Non-removable cover: Clean the exterior of the fixture with a lightly damp rag or sponge and neutral detergent solution. Avoid over wetting and dry after cleaning. Avoid touching electric components. Clean light cover with glass cleaner. Removable cover: Dry clean electrical fixtures when it is not feasible to disconnect the electricity. Carefully clean and dust the interior of the fixture. Avoid touching electric components. Clean exterior following #1 above.

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Custodial Handbook
Equipment Instructions Index
Introduction

Equipment Instructions Section
CSEI 100, Safety Requirements CSEI 101, Equipment Repair CSEI 103, Equipment Evaluation

Section 100, Floor Equipment Section 200, Carpet Equipment Section 300, Vacuum Equipment

Section 400, Sprayer Equipment Section 900, Miscellaneous Equipment

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Custodial Handbook CSEI

CUSTODIAL SERVICES EQUIPMENT INSTRUCTIONS
INTRODUCTION

The purpose of the Custodial Handbook Equipment Instruction Section is to provide a central location for the storage and reference of Manufacturers Equipment Instructions (MEI’s) and general information on custodial equipment. Each manufacturer provides specific instructions for the operation and maintenance their equipment. All equipment at your facility must have a MEI. It is recommended that the Head Custodian maintain this section of the handbook. The Head Custodian should determine the MEI”s needed for the facility. Head Custodians that do not have original MEI’s should request copies from their Custodial Manager. Whenever a new or different piece of equipment is received, the MEI should be placed in this section. Notify Custodial Services if the equipment is purchased directly by your facility from an outside source so a copy of the MEI may be obtained for our records. Custodial Services will maintain a master file of MEI’s and provide copies on request. Principals/Cost Center supervisors may request copies of any equipment instruction on file. Custodial Services maintains a list of recommended custodial equipment for the district. Inclusion on the list is determined by field-testing and evaluation. Equipment purchases made from the list will be maintained by the Facilities Custodial Equipment Repair Shop. Non recommended custodial equipment purchased may need to be maintained by the purchasing cost center. To request a current copy of the list call your area Custodial Manager. Please discuss your equipment needs with your Custodial Manager. Seldom are funds available for all requested equipment. Custodial Services, when funds are available, will partner with schools to help select and purchase needed custodial equipment. Inspection reports may reference MEI’s and/or training as recommended corrective action for deficiencies in the use, care and maintenance of custodial equipment. Principals/ Cost Center supervisors will also be notified of all instances where unsafe use is observed or equipment abuse is suspected.

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Custodial Handbook CSEI 100

EQUIPMENT SAFETY REQUIREMENTS
These warnings apply to all Procedural and Equipment Instructions. Failure to comply could result in a health risk or unsafe condition for students, staff, the public or yourself as well as be a violation of federal, state or local laws.

REQUIREMENTS
Do not operate/service custodial equipment without prior training and authorization. Ensure a trainer is present when attempting to operate or service custodial equipment you are unfamiliar with. Operate and maintain custodial equipment in accordance with manufacturer's directions and recommendations. Wear recommended personal protection equipment (PPE) when operating/servicing custodial equipment. Never override and ensure the proper operation of all equipment safety/lock-out devices. Never operate custodial equipment in the presence of open flames or where gasoline/petroleum based fumes exist. Do not use damaged or faulty equipment. Report immediately. Disconnect electricity when servicing custodial equipment.

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Custodial Handbook CSEI 101

CUSTODIAL EQUIPMENT PICK UP AND REPAIR PROCIEDURE
Purpose To expedite the repair of custodial equipment follow these steps as soon as an equipment malfunction occurs. DO NOT hold the equipment and send several items at once. Submit an Official Work Order 1. Select the correct building # and area/room # where equipment is usually kept. 2. Include the equipment identification number or Property Records # on work order. 3. A SEPARATE work order is needed for EACH piece of equipment being sent for repair. Tag Equipment 1. Tag each piece of equipment and the accessories. List the school name and the equipment ID or Property Records # on the tag. 2. Include a brief, clearly written explanation of the malfunction. Prepare Equipment for Pickup 1. 2. 3. 4. Clean equipment and empty fluids. Wind & secure all cords and/or hoses. On vacuums, remove paper bags and/or make sure cloth bags are clean. Include any accessories associated with the piece of equipment.

Equipment Pickup 1. Custodial Equipment: Place in pre-designated courier pickup area. 2. Gas Powered Equipment: Coordinate the pickup (blowers, pressure washers, ect.) with the Grounds Maintenance Crew Leader assigned to your school or call Small Engine repair at Facilities Services, Ext. 57425. Reminders Order spare belts, paper bags, ect. BEFORE you run out. To order, submit a work order selecting Bldg. #01 and Area/Room # MAINTENANCE SUPPLIES-MSUPLY.

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Custodial Handbook Draft CSEI 103

CUSTODIAL EQUIPMENT EVALUATION PROCEDURE
Purpose To evaluate and determine if custodial equipment has reached the point when it is uneconomical to repair and/or is abused. Uneconomical to Repair 1. Equipment turned in for repair will be evaluated by the Equipment Repair Technician. 2. Equipment that is determined to be uneconomical to repair will be identified and an Equipment Uneconomical to Repair Form, CSF 08 will be issued. 3. Form CSF 08 will be reviewed by a Custodial Services reprehensive and a copy forwarded to the cost center. 4. A SCPS Inventory Removal Request will be sent to Property Records and Custodial Services and this equipment will be permanently removed from inventory. Suspected Abuse 1. Equipment turned in for repair will be evaluated by the Equipment Repair Technician. 2. Equipment that is determined to be abused will be identified and a Suspected Abuse Form, CSF 07 will be issued. 3. Form CSF 07 will be reviewed by a Custodial Services representative copy forwarded to the cost center. Recommended Action 1. Call Custodial Services for assistance. 2. Equipment that has been determined to be uneconomical to repair will be taken out of service. 3. Equipment that has been determined to be abused may indicate that the equipment is not being used in accordance the Manufacturers Equipment Instructions (MEI’s) and/or Custodial Services Procedural Instructions (CSPI’s). 4. Equipment that has been determined to be abused may indicate a need for additional custodial training and/or supervision. Replacement Custodial Services maintains a list of recommended custodial equipment for the district. Equipment purchases made from the list will be maintained by the Facilities Custodial Equipment Repair Shop. Non recommended custodial equipment purchased may need to be maintained by the purchasing cost center. To request a current copy of the list call your area Custodial Manager. Please discuss your equipment needs with your Custodial Manager. Seldom are funds available for all requested equipment. Custodial Services, when funds are available, will partner with schools to help select and purchase needed custodial equipment.

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Custodial Handbook CSEI 301

VACUUM, UPRIGHT (ROYAL) OPERATION AND MAINTENANCE INSTRUCTION
OPERATION
Before Use 1. 2. 3. 4. 5. 6. 7. Read and familiarize yourself with this Equipment Instruction before proceeding. Unplug vacuum when not in use and prior to maintenance. Carry the vacuum when transporting. Rolling the vacuum down sidewalks and over thresholds could cause damage to the wheels. Ensure plug is a grounded three (3) prong plug and inspect power cord/plug for damage. Do not vacuum carpet that is wet with this machine. Improper use of this type could result in electrical shock to the operator. Do not vacuum objects such as staples, paper clips or thumb tacks because they could cause internal damage to the machine. Do not run the vacuum over the power cord.

During Use 1. Adjust the handle: A. B. C. 2. The handle-locking lever is located at the base of the handle. Depress lever then raise or lower handle until lever locks into notch to lock the handle in position. Pull lever up to release. During normal vacuuming the lever is in the released position.

Adjust the nozzle: (Brush housing and vacuum intake.) A. B. The nozzle adjustment knob or foot lever is located above the rear wheels. Adjust the nozzle so that the brush sweeps the top of the carpet.

3.

Empty the bag: A. B. C. D. E. Empty vacuum bag often. Never allow the bag to become more than 1/2 full. Lock handle in upper position and unplug machine. Detach top of bag by unhooking the chain. Remove bottom of bag by gripping coupling and turning counter-clockwise. Pull bag slide off the top of the vacuum bag, empty and replace.

4.

Adjust or replace brush and to replace belt: A. B. Lock handle in upper position and unplug machine. Remove nozzle cap. The belt and belt shaft are now visible.

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C. D. E. Disengage belt by inserting belt tool or index finger through nozzle opening to lift belt up, over and off belt shaft. Place vacuum so brush is visible. The finger pull for the carpet guard is centered at rear of the nozzle, pull to remove guard. Pull brush firmly to remove from holders at each end of nozzle. NOTE: There are several brush wear adjustment positions. The numbers are visible at the ends of the brush. Ensure each end is set to the same number. A new brush is always attached in adjustment position #1. The brush is no longer usable when it will not pick up threads and lint in the highest number position. F. G. H. I. 5. 6. Place belt around brush and replace brush into holders. Direction of the brush arrow (imprinted on brush) must match arrow imprinted on carpet guard. Pull belt up, over and on belt shaft. When facing the vacuum, the left side of the belt is closer to you than the right side. Start vacuum and check for proper operation. Belt will not detach if properly installed. Replace nozzle cap and carpet guard.

Clean belt shaft by removing nozzle cap, detaching belt, and pulling or cutting string and hair from shaft. Replace belt and cap. Attachments: (Reference Royal Vacuum Attachments, CSEI 301A).

After Use 1. 2. 3. 4. 5. 6. Switch vacuum off and pull the plug from the wall outlet. Never pull on the cord. Empty, clean and replace vacuum bag. Wipe vacuum clean after each use. Wipe cord then coil loosely on handle cord holders. Store vacuum in the upright position in a secure dry place. Report damaged or malfunctioning equipment to the Crew Leader.

MAINTENANCE
Operator Maintenance 1. 2. 3. Check the brush and motor shaft each day. Clean hair and string from brush and motor shaft as needed. Oil wheels. Do not oil motor. Maintenance personnel will oil the motor.

Work Order Maintenance 1. Equipment breakdowns and malfunctions due to normal wear are to be expected. Maintenance needs should not be neglected and must be reported as soon as possible. Equipment damaged as a result of misuse such as failing to follow equipment instructions, rough handling, etc. will be considered abused. Principals/Work Location Supervisors will be notified of all repairs where abuse is suspected.

2.

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