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UNIVERSITI TEKNOLOGI MARA TERENGGANU

DIPLOMA IN TOURISM MANAGEMENT

HTT167: FUNDAMENTALS OF TOURISM

FIELDTRIP REPORT:
name of tourist attraction of destination visited

PREPARED FOR:
MISS SITI AISAH BINTI ABAS

PREPARED BY:
STUDENT A
STUDENT B

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DATE OF SUBMISSION
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PART A: (Group 1)

TOURISM PLANNING AND DEVELOPMENT:


AN INTRODUCTION ABOUT TOURISM
PLANNING

LEARNING OBJECTIVES
At the end of this field trip students should be able:
1. Identify the components of tourism development

STATE THE NAME OF THE DESTINATION:

1.0 INTRODUCTION
1.
2.
3.
4.
5.
6.

What is tourism planning?


Express the nature and importance of tourism planning.
What are the stages in the planning process
What is tourism policy?
What is the link between tourism planning and tourism policy?
What are the examples of tourism policy in Malaysia.

2.0 THE DESTINATION


1. State the name of the destination.
2. Brief describe the attraction(s) at the destination.
3. How is this destination related to the concept that you are learning?

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PART B:
TOURISM PLANNING AND DEVELOPMENT:
MANAGEMENT OF TOURISM DESTINATION

LEARNING OBJECTIVES

At the end of this field trip students should be able:


2. Identify the components of tourism development
Please answer ALL questions. The following questions are intended to evaluate your
understanding on the supply component in tourism development.

2.0 MANAGEMENT OF TOURISM DESTINATION (GROUP 2)


7. Define destination
8. Describe the location of the destination.
9. Map the location of the destination (details are necessary) with marking on
important points/landmark
10. Develop the route from UiTM to the destination ( complete with the name of the
road, street, district including the kilometers from each important points/landmark)
11. Why is managing tourism destination important?
12. Describe elements that are important for managing tourism destination.
13. State the role of the government, host community, tourism suppliers in managing
tourism destination.

PART B (01) GROUP 3


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TOURISM DEVELOPMENT:
INFRASTRUCTURE AND SUPERSTRUCTURE

LEARNING OBJECTIVES

At the end of this field trip students should be able:


3. Identify the components of tourism development
4. Evaluate the level of satisfaction of the support facilities not tourism oriented.
Please answer ALL questions. The following questions are intended to evaluate
your understanding on the supply component in tourism development.
14. DETAILED DESCRIPTION OF THE DESTINATION.
a) Describe the conditions and quality of the items below (post picture)
i.
Accessibility
ii.
Cleanliness of the area.
iii.
What type of people visited that destination?
iv.
Describe the entrance of the destination.
v.
Describe the whole environment in terms of its scenery.
b) Express in your own way whether the environment brings excitement or not.
What part of the destination brings excitement? Post picture
15. DESCRIBE THE INFRASTRUCTURE AND SUPERSTRUCTURE ALONG THE
WAY. (GROUP 4)
a)
b)
c)
d)

How far is the journey from main town?


Describe the condition of the road.
Describe the condition of the jetty for water transportation if any.
How many signage are there directing the journey? Are they accurate? Are
they visible from the roadside?
e) Describe the conditions of the parking lots.
f) Is there any food vendors or sellers? What type? How many? What type of
food selection they offer?
g) Is there any souvenir shop? How many? What do they sell? Is the pricing
fair?
Note: please post picture whichever relevant.

2.1 QUANTIFYING TOURISM AMENITIES


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Note if you came across these facilities during the journey. Mark if
you have identified the amenities. You are required to briefly describe the
location of the amenities found.
The number of the amenities must be expressed quatitatively.

No

Items

Shop lots

Banks

ATM machines

Grocery store

Convenient store (7
Eleven and etc)

Gas station

Police station

Marine station

Post office

10

District office

11

Hospitals

12

Health clinic

13

Government health
center

14

Public toilets

15

Restaurants (local)

16

Fast food restaurants

YES

NO

Count

Location/names/types

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17

Wet market

18

Bus terminal

19

Presence of Village (s)

20

Paid phone

21

Spa facilities

22

Hotels

23

Motel/inns/B&B

24

Homestay

25

Resorts

26

School

27

Residential district
Residential district
Residential district
Residential district
Residential district
Residential district

28

Pottery factory

29

Super store

*Please add to the list if the amenities that you find are not listed in here.

16. DESCRIBE THE SERVICE, ACTIVITIES AND SAFETY MEASURES. THE


FOLLOWING QUESTION REQUIRES ELABORATE ANSWERS. ATTENTION
TO DETAIL IS REQUIRED HERE. (GROUP 5)

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SERVICE:
a) Friendliness of staff.
b) How did the staffs welcome you?
c) List type of service offered to the visitors.
d) Behaviour of staffs towards tourist. Helpful, efficient, knowledgeable.
e) Is the destination promoting environmental awareness. How? Prove? why
and why not?
f) Are they practicing good management in caring for the environment such as
reducing pollution, good practice in garbage disposal and etc.?
ACTIVITIES:
a) The flow of the activities at the destination. Any disturbance during the
journey.
b) Activities? Describe the activities. How professional are the employees in
conducting the activities. if relevant only.
SAFETY AND SECURITY:
a) Is safety measures taken? Any evidence?
b) Quality of the transportation used. Describe safety measures, conditions
and navigating experience.
c) Prove and examples or incidents/accidence if there is any occurrence.
17. DESCRIBE THE SPIRIT OF HOSPITALITY THAT YOU HAVE EXPERIENCE.
GROUP 6
a) What is the name of the ethnic residing at the destination? If any.
b) How did the people welcome you?
c) Did you see any evidence of local people participating in the attraction
development? At what level?
d) List the main economic activities along the route to the destination.
e) Are local people taking advantage of the benefits drawn from tourism
economic activities?

PART C: GROUP 7
TOURISM PLANNING AND DEVELOPMENT:
TOURISM MARKETING AND COMMUNICATION
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LEARNING OBJECTIVES
At the end of this field trip students should be able:
5. Explain the role of the policy maker in the development of the resort.
Please answer ALL questions. The following questions are intended to evaluate
your understanding on the supply component in tourism development.

3.0 MARKETING OF TOURISM DESTINATION


18. What role does Tourism Malaysia and Tourism Terengganu play in relation this
destination? Give example and evidence.
19. Does this destination or activities listed as Terengganu Attraction. Where and in
what channel. Provide evidence.
20. Show examples of promotion for this destination.
21. List web-sites and social media developed for the purpose of promoting this
destination.
22. Is the advertising effective? Why do you say so?

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