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# Homework 2

Problem 1
Solution:
Defect density data with mR calculations:
= 1457 / 20 = 72.85
Average two point moving range (

) = (393)/19 = 20.73

n=2
CLx =

= 72.85

Upper Natural Process Limit = UNPLX = X + 2.660 mR = 128.02
Lower Natural Process Limit = LNPLX =

X

– 2.660 mR = 17.68

Centerline or average moving range = CLR =

= 20.73

Upper Control Limit for moving range = UCLR = D4 mR = 3.268 (20.74) = 67.78
Sigma for individual values = sigmaX = mR / d2 = 20.74 / 1.128 = 18
Peer Review productivity data with mR calculation:
Average defects per hour, X

= 1.35

Average two-point moving Range, mR

= 0.70

n=2
Centerline (average of individual values) = CL x =

X

= 1.34

Upper Natural Process Limit = UNPLX =

X

+ 2.660 mR

= 3.20

Lower Natural Process Limit = LNPLX =

X

– 2.660 mR

= - 0.51

the organization needs to have the process defined and requires data to be collected.268 (0. but there are few instances where the range is out of limit. Implementing this can be time consuming.3 Establish Quality and Process-Performance Objectives SP 1. We need to collect measurement data for a good baseline.128 = 0.5 Establish Process-Performance Models. But. Control charts can help measure process where we can create acceptable limits and with the help of that we can characterize our performance baseline. Specific practice 1.Centerline or average moving range = CLR = mR Upper Control Limit for moving range = UCLR = D4 Sigma for individual values = sigma X = mR = 0. which can take many years. but as of now the process is stable. we can observe that data plots fall between upper and lower control limits. cost and required training for qualified people should be given which is time consuming. It usually takes organizations years to achieve OPP’s requirements because all these factors must work together to increase the level of process maturity. if the commitment is taken from larger company.28 / d2 = 0.1 Select Processes SP 1. but may not be stable for a long time.4 focuses on establishing and maintaining process-performance baselines. but it takes time to analyze data.4 Establish Process-Performance Baselines SP 1.70 mR = 3.2 Establish Process-Performance Measures SP 1.4 (Establish Process-Performance Baselines) can be implemented using Control Charts (XmR charts). Problem 2: Solution: There are 5 specific practices defined in Organizational Process Performance (OPP): SG 1: Establish Performance Baselines and Models SP 1. It usually takes organizations years to achieve OPP’s requirements because of the work involved and specific practices. As.70) = 2. then it takes years as lot of people are involved and there is change in process.62 I think that the process is stable. Specific practice 1. This is because most of the values are within the specified limit. From both the tables.70 / 1. These processes are evaluated in detail and at different levels to really understand the organizations processes. So. It takes time. .