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Antonio Clements

2301 W Apollo Rd #525 · Garland, · TX · 75044 · Cell: · 469-371-2569 · clements_family@ymail.com

Experience Memphis Pizza Cafe


August 2007 - February 2010 Restaurant Service Memphis, TN

· Kitchen

· Prep, Cooking

· Service

· Cleaning

· Register

· Taking Orders

Pediatrics East
November 2006 - February 2007 Medical Assistant Memphis, TN

· High Volume Children's Clinic

· Handled Prescriptions for patients

· Give Vaccinations

· Update patient's charts and records

· Review patients pre and post Dr. Visit

· Assisted Dr. whenever needed

· Floated between 5 clinics when in need of extra staff

Cingular Wireless
March 2006 - July 2006 Customer Service Representative Memphis, TN

· Call Center

· Customer Service and Order Entry

· Inbound Calls

· Billing Inquiries
· Returns

· Technical Troubleshooting

· Upgrades and Sales

· Initiating Service

· Email and Internet

· AS400

ePerformax - Sharper Image


April 2005 - November 2005 Customer Service Representative Memphis, TN

· Call Center

· Inbound Calls

· Outbound Calls to return customer's calls

· Customer Service

· Order Entry

· Product Information and Sales

· Dealing with Departments and placing requests for accommodations or changes

· Gift Cards, Credit Cards

· AS400

· Ydrive

· Internet Explorer

· Fax, Copier

Exxon
February 2001 - February 2002 Sales Associate - Shift Manager Memphis, TN

· Shift Leader to crew of 2-4 employees

· Grounds and Store Upkeep


· Customer Complaints & Requests

· Customer Service

· Cash Register

· Credit Card Machine

· Order Store Supplies, Products, & Gas

· Update Prices & Promos

· Sales

U.S Naval Active Reserves


June 1996 - March 2001 Aviation Boatswain mate Virginia Beach, VA

· USS Nimitz

· Various stations from travel

· Team of 6,000 responsible for launch and recovery of Aircraft

· Perform Maintenance on Flight Deck

· Patrolled No Flight Zones

Education Concorde Career College


Certified Medical Assistant
November 2006 Memphis, TN

· Dean's List x2

· First Aid/ CPR

· ECG

· Phlebotomy

· Cathedras

· Blood Pressure Readings

· Measuring and Administering Vaccinations

· CBC Testing
· Cleaning Lab Instruments

· Preparing Sterile Area

Skills · AS400

· Windows

· Internet & Email

· Typing: 45wpm

· Microsoft Word

· Credit Card Machine

· Cash Register

· Stock: Ordering and Inventory

· Data Entry

· Customer Service - articulate

· Sales

· Technical Troubleshooting

· Quality Control

· Recording and Charts

· ECG

· Phlebotomy

· First Aid & CPR Certified