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“ A study on the effectiveness of training and development programmes for

employees in Sreekandapuram Multispeciality Hospita”l

Mavelikara, AlappuzhaDt.

PROJECT REPORT

Submitted by : Shyma Rahim

Reg. No: MKAIMBA054


Under the guidance of

Ms. SHRUTI MURTY

Lecturer

Department of Management Science

In partial fulfillment of the requirements

For the award of the degree of


MASTER OF BUSINESS ADMINISTRATION

UNIVERSITY OF CALICUT

DEPARTMENT OF MANAGEMENT SCIENCE

MES COLLEGE OF ENGINEERING

(Affiliated to University of Calicut)

KUTTIPPURAM, KERALA, INDIA

2008-2010
DEPARTMENT OF MANAGEMENT SCIENCE

MES COLLEGE OF ENGINEERING

KUTTIPPURAM, KERALA

PIN: 679573

(AFFILIATED TO UNIVERSITY OF CALICUT)

CERTIFICATE

This project report entitled “A study on the effectiveness of


Training and Development programmes for
employees in Sreekandapuram Multispeciality
Hospital Mavelikara”, Alappuzha Dt. is a bonafide
record of the work done by Ms. SHYMA RAHIM, and submitted in
partial fulfillment of the requirements for the award of the
degree MASTER OF BUSINESS ADMINISTRATION by the University
of Calicut

This project work was carried out under my supervision and guidance.

…………………….. ……………………

Prof. SAJI KURIAKOSE, MBA, PGDIT Ms SHRUTI


MURTHY

Head of the Department Lecturer

Department of management science Department of


management science
MES College of Engineering MES College of
Engineering

Kuttippuram.
Kuttippuram.

DECLARATION

I hereby declare that this project work entitled“ A study on the effectiveness
of training and development program for employees in
Sreekandapuram Multispeciality Hospital Mavelikara” is a work,
carried out under the guidance of my faculty guide Ms. Shruti Murthy. This
report neither full nor in part has ever been submitted for award of any other
degree of either this university or any other university.

Place: Kuttippuram Shyma rahim

Date
ACKNOWLEDGEMENT

It gives me immense pleasure to express my deep sense of gratitude to Mr.Abdul


Salam , Principal, M.E.S College Kuttippuram, for his valuable guidance and
consistent supervision throughout the course.

I am also thankful to Mr Anil kumar my company Guide of


Sreekandapuram Multispeciality Hospital Mavelikara for his valuable
guidance for preparing the Final Report and also for providing the
necessary facilities.

I am extremely thankful to Ms. Shruti Murthy Faculty Guide


(Department of management science), for her timely guidance and support
throughout the Final Report work in the course of carrying out the project work.

I sincerely acknowledge my gratitude to the employees of


Sreekandapuram Multispeciality Hospital especially to name Mr. Ravi
Sankar, the General Manager, who extended their co-operation without any
regress in the midst of their various programs. I am extremely thankful to all of
them.
Finally I am indebted to our other faculty members, my friends and my
parents who gave their full-fledged co-operation for successful completion of my
project.

It was indeed a learning experience for me.

NAME OF THE STUDENT : SHYMA RAHIM

ENROLLMENT NO : MKAIMBA054

Executive Summary
The study was conducted in Sreekandapuram Multispeciality Hospital
Mavelikara, Alapuzha Dt to know whether their employees are satisfied with the
present Training and Development programme. It was conducted to identify
effectiveness of Training and Development programme provided to the employees
in the organization.

This study is an attempt to know the process of Training and


Development programmes conducted by Sreekandapuram Multispeciality Hospital
Mavelikara and its benefits for the employees.
A descriptive research was used in this study. The sample size chosen
was 50 nurses. Convenience sample technique was used to determine the sample.
The Primary data has been collected from the questionnaire, and secondary data
has been taken from journals and internet. The information collected was analyzed
and interpreted using percentage analysis, Likert scale analysis, and charts. The
findings and suggestions for improvement have been clearly mentioned in this
project.
Certain factors affecting Training Development programmes was
analyzed by the researcher and some valuable suggestions were forwarded to the
organization to improve the Training and Development programme.
This study reveals that training plays an important role in every
organization especially in service sector so, an up-to-date assessment of the
effectiveness of the Training and Development programme is essential to enhance
the future development of the organization.

LIST OF CONTENTS

TOPIC Page number

List of tables 1-2

List of charts 3-4

Chapter 1 INTRODUCTION 5-9


1.1 Introduction to study 6
1.2 Statement of the problem 7
1.3 Need and importance of study 8
1.4 Objectives of the study 8

Chapter2 INDUSTRY PROFILE 9-22

Chapter 3 COMPANY PROFILE 22-34

Chapter 4 LITERATURE SURVEY 35-44

Chapter 5 RESEARCH METHODOLOGY 45-49


5.1 Research design 46

5.2 Type of research 46

5.3 Population 46

5.4 Sample method 48


5.5 Sample size 48

5.6 Source of data 48

5.7 Tools of analysis 48

5.8 Limitations 49

CHAPTER.6 DATA ANALYSIS AND 50-72


INTERPRETATION

CHAPTER.7 7.1 Findings 74

7.2 Suggestions 75

7.3 Conclusion 76
BIBILIOGRAPHY 77

ANNEXURE 78
QUESTIONNAIRE 79-81