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MASTER IN EUROPEAN BUSINESS

STUDENT HANDBOOK - SEPTEMBER 2014

LONDON CAMPUS

CONTENTS
Welcome

About ESCP Europe

Important Dates

Campus Opening Hours

Programme Aims & Objectives

Programme Administration

10

Complaints

14

Behavioural Rules

15

Student Services

16

Library

19

Financial Affairs

24

Travel & Transport

24

Visas

25

Health & Safety

27

First Aid Provisions & Accident Reporting

28

Smoking Policy

28

Equal Opportunities

30

Disabled Students

35

Staff Contact Details

36

The London MEB Faculty

38

The Careers Service

44

Examination Rules

46

Guide to Writing Coursework

50

Further Guidance on Writing Essays

53

Plagiarism & Cheating

57

Referencing System

58

Find Us Online

62

Student Handbook (September 2014)

WELCOME
First of all, let us say how much we are looking forward to welcoming you to London as

This handbook is intended to provide you with useful information for your time at the

you begin the Master in European Business programme at ESCP Europe.

London campus. Keep it in a safe place for reference when necessary. We have tried to

The programme we have designed is intended to be as enjoyable as it is challenging. Not


only will you be following a theoretical programme consisting of the prescribed management
modules, but you will also be expected to undertake a significant amount of applied work.
Ranging from case study presentations to individual assignments, these will help you develop
your skills and allow you to put theory into practice.
In addition, all students are required to spend time on a professional internship, working
on projects of particular relevance to the company in question. We also provide a language
programme which should help you brush up on the native tongue of your next campus.
All in all, ESCP Europe offers you the opportunity to further develop the knowledge,
skills and attitudes so necessary to a prospective global manager. we hope you will take
advantage of and most importantly, enjoy - everything London has to offer.

ESCP Europe: Master in European Business

give a clear and accurate account of the regulations and procedures which govern your
programme, but it must be emphasised that final authority on all matters relating to
teaching and assessment whilst you are in London rests with the UK Director.
Every effort has been made to ensure that the information contained in this
handbook is accurate and up to date. However, please note that while the
content is accurate at the time of printing, it is in the nature of higher
education that programmes and syllabuses can change at short notice, as may teaching
personnel. The School therefore reserves the right to make any changes it deems
necessary from time to time, both before and after your admission to the programme.
Additional information about living in London can be found in ESCP Europes Guide to
London. If you have lost your copy, please visit the Programme Office or download a PDF
version from www.escpeurope.eu/london/studentguides.

Student Handbook (September 2014)

ABOUT ESCP EUROPE

ESCP Europe Business School is both a


high level school of management with
international scope and a large-scale
European institution. It was founded in
Paris in 1819 and since then has educated

IMPORTANT DATES
London Term Dates (2014/15)
Term 1:

5 September - 31 October

Exam Week:

3 - 7 November

Resit Week:

TBC

Term 2:

10 November - 30 January

Exam Week:

2 - 6 February

Resit Week:

13 - 14 April

generations of leaders, contributing to the


fine reputation it enjoys today.

With campuses in London, Paris, Berlin, Madrid and Torino, affiliate Schools around
the world, and almost 200 years of experience, ESCP Europes standing in the sector is
consistently recognised in the Financial Times league tables. In 2013 we were ranked
the 11th best business school in Europe and 2nd in the UK. Our Master in Management
programme is currently positioned 2nd worldwide, and the European Executive MBA is

Holidays
Christmas

22 December - 2 January

also ranked 2nd in the world for International Course Experience.

We are proud to be one of the few institutions in the world to boast international

These dates refer to study at the London campus only. Please check the Intranet

accreditation by EQUIS, AACSB, AMBA and QAA.

or contact the relevant campus for accurate study dates at your other location.

With 130 permanent and highly academic faculty members across our campuses, ESCP

On days of the week where there is no formal teaching, students are required to

Europe has 4,000 full-time students currently enrolled and trains 5,000 professionals

participate in group work, research and independent study, and are therefore expected

annually via our Executive Education programmes.

to stay within the School premises. The timetable is subject to change during the term.

ESCP Europe: Master in European Business

Student Handbook (September 2014)

LONDON CAMPUS OPENING HOURS

PROGRAMME AIMS AND OBJECTIVES

BUILDING:

Educational Aims

LIBRARY:

Monday to Friday

08.00 - 21.30

Autumn term

Saturday

09.00 - 18.00

Monday to Friday

08.00 - 21.30

The Schools main goal for the Master in European Business programme is to offer an

Saturday and Sunday

09.00 - 18.00

education which satisfies the highest standards and which maintains a high level of

PROGRAMME OFFICE:
Monday to Friday

professionalism. This infers that our students not only acquire solid technical expertise,
09.00 - 10.00

Summer term

but also a real ability to adapt to the varied and changing contexts in which, as graduates,

11.30 - 12.30

Monday to Friday

08.00 - 18.30

they will be called upon to lead change. Our objectives therefore include the development

15.00 - 16.00

Saturday

09.00 - 15.00

of our students ability to analyse organisational contexts, particularly within the European
environment, to carry out projects, and to show superior leadership skills.

CAREERS OFFICE:
Monday to Friday

Summer holidays
09.00 - 17.00

Monday to Friday

08.00 19.00

The programme must also respond to the multicultural dimension of our educational
mission. The adaptability that we would like our students to develop should be evident
in their ability to understand the different socio-economic and cultural environments in
which they will be called upon to work.
Your class has been divided into study groups. These groups constitute an important
aspect of the learning experience and provide an opportunity for discussion with other
students to broaden perceptions of the topics being studied. Effective study groups enable
the sharing of information and experiences, and also provide peer group support and
motivation to enrich the learning process.

Learning Outcomes
On successful completion of the programme, you will be expected to be able to:

demonstrate a broad knowledge and understanding of organisations, the external


context in which they operate and how they are managed.

apply knowledge of business and management to complex issues, both systematically


and creatively, and to make relevant decisions.

understand and assess the problems and opportunities facing business organisations
in both a European and wider international context.

ESCP Europe: Master in European Business

Student Handbook (September 2014)

PROGRAMME ADMINISTRATION

always better to make contact than to be anxious about your progress or any other matter.

Attendance

You will receive important information via your ESCP Europe email address (e.g. timetable

Attendance is compulsory, and the expectation is that you will make yourself available for
all teaching and examination sessions. Students are required to attend at least 80% of

changes, internship offers, etc.). It will be your responsibility to visit the intranet site and
check your emails on a regular basis. You are also advised to clean up your inbox regularly
so that it can continue to receive emails from the School.

all lectures for each module. Failure to do so will automatically result in your failing the

Intranet: myschool.escpeurope.eu

module.

Email: gmail.com

The London campus is obligated by the Home Office to keep a record of lecture attendance.

It is imperative that the Programme Office is kept informed of any change in your address

Thus, every lecture will have an attendance sheet to be signed. Signing on behalf of absent

and contact information, such as email addresses and telephone numbers.

colleagues is strictly forbidden. Discontinuation of study is the term used by the Home
Office to describe a situation whereupon a student either fails to attend the programme

Our e-learning platform, Moodle

of studies (minimum 80% of attendance is required), or fails to attend their studies for a

Moodle is the online platform the School uses to distribute materials relating to your

continuous two-week period without the Schools approval.

programme. By logging on to Moodle you will be able to access course outlines, lecture
objectives, study notes and cases. It is also used to submit assignments.

We do, however, understand that there are occasions when students have to miss
lectures, either because of illness or for other personal reasons. As a mature student

You will receive login info via your ESCP Europe email account. It is your responsibility to

the responsibility for deciding whether or not you can afford to miss classes is your

check the platform on a regular basis for new course materials and other vital updates.

own. To authorise your absence, you must request permission from the professor in

elearningescpeurope.eu

advance. You are permitted to miss a maximum of 20% of classes per module. You are
obtaining any handouts that were provided. We will, of course, do all that we can to

Assessment

help you, but ultimately the responsibility of making up for lost time is your own.

The lecturers function is to be both advisor and assessor. If, after receiving a lecturers

also expected to take full responsibility for catching up on missed lectures, including

feedback, you remain unclear about the criteria used to grade an assignment or what
Medical certificates must be provided if you are absent because of illness. Only NHS

you could have done to improve the quality of your work, you should contact them for

doctors or A&E staff in London are accepted at the discretion of the Director of Studies. In

further guidance. There are 29 examination rules you must agree to adhere to prior to

the unfortunate event of a bereavement in your immediate family, the Programme Office

sitting an exam (see page 46).

will require a copy of a death certificate or other suitable documentation to excuse any
absence.

All modules have a formal examination (usually three hours in length), all of
which are closed book. In addition, all modules will have some form of in-course

Communication

assessment (which may or may not be included in the overall module mark) to

For administrative matters, your first point of contact should always be the Programme

weighting for each module can be found in the module outlines. Where group

Office. If you are in any doubt as to whom to see, just drop into the office itself for help. It is

assignments are set, all members of a group will receive the same mark, although

enable the tutor to provide feedback on your progress. Details of the assessment

there may be exceptions when students contributions are clearly uneven.


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ESCP Europe: Master in European Business

Student Handbook (September 2014)

11

Applied studies (e.g. Business Projects and Company Placements) are assessed
by the evaluation of submitted written reports and, in some instances, an oral
presentation.

Coursework
On page 50, you will find a guide to the writing of coursework at Master level. Please
discuss any queries with individual lecturers or the Programme Director. Your attention

If you are ill on the day of an exam, you must write to the Director of Studies within

is drawn in particular to the section on Plagiarism and Cheating (page 57).

one week and provide a medical certificate, as previously stated. Failure to do so will
result in an failing exam mark of 0/100.

Cheating involves taking unauthorised material into an examination, actual or


attempted deception, and/or dishonest action on the part of a student in relation to

Students who have failed an exam can ask for the appointment of a second examiner

any academic work of the School. It includes aiding, or attempting to aid, another

to re-mark their script. This request has to be formally made to the Director of

candidate in deception or dishonest action, or any attempt at such action with intent

Studies and be reasonably supported. If the students request is approved, the mark

to gain advantage.

given by the second examiner automatically replaces the first one, even if it is lower.
You have 14 days from the day the marks are released to request remarking.

Plagiarism is the knowing presentation of another persons thoughts, writings, and


inventions as ones own. It includes the incorporation of another persons work from

Students that have passed their examination are permitted to view their scripts

published or unpublished sources, without indicating that the material is derived

at specific times on specific dates. These sessions will be announced by the

from those sources.

Programme Office in advance. A document prepared by professors indicating the


elements which make a good examination answer will be posted on the elearning
platform after the release of marks.

Students must achieve 40% (8/20) on any modules final exam to consider the exam
itself passed. They must achieve 50% on the module as a whole, including exam
grade and coursework, to consider the entire module passed.

Page 58 shows how to reference your work to avoid the accusation of plagiarism.

Student Representation, Feedback


and Course Quality
Student Representatives
Student Representatives are an elected group of three to six students who meet with the
Course Director, Course Coordinator and other staff members at least twice a semester
to discuss issues related to the quality and delivery of the programme.
Your Representatives are elected at the beginning of the academic year by a simple ballot
system and remain in office for the remainder of the year. The Programme Office can
provide support for the election process by receiving voting slips and undertaking the
count.
Module Feedback
You are asked to complete a formal questionnaire online during and at the end of each
module so that we can address any local issues promptly. This questionnaire is your
opportunity to share your views and it is completely confidential.

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ESCP Europe: Master in European Business

Student Handbook (September 2014)

13

COMPLAINTS
If you encounter problems during your time at ESCP Europe, it is always best if you
can address your complaint to the member of staff most directly involved in the event
leading to the complaint, in order to give that person the opportunity to address his/
her concerns. We try first to find informal resolution by contacting a member of the
Programme Office or the UK Director of Studies for advice.

The Complaint Form


The Complaint form should only be used if you have already tried to resolve the matter
informally but are not satisfied with the result. This form should be submitted within 21

How will the complaint be managed?


We treat all student complaints with appropriate seriousness, sympathy and
confidentiality, although we expect you to help us by presenting the issues clearly and in
a professional way, and preferably indicate a satisfactory outcome.
You may be asked to clarify particular issues or answer questions as part of an
investigation. While we aim to investigate complaints within 21 days, it may take longer
depending on the nature and complexity of the issues. You will be informed if there are to
be any unexpected delays.
The outcome will be recorded and reported to the Board of Studies.

days of the written response to your initial complaint.


The form asks you to summarise your complaint. It also asks you to explain how you

BEHAVIOURAL RULES

have tried to resolve this matter, why you remain unsatisfied, and what you would like to
happen next. When completing the form, try to keep focused on the relevant facts, and

Students enrolled at ESCP Europe must act in a responsible and respectable manner.

on what you want to achieve. Remember that the person receiving your form is likely to

This behaviour, both individual and collective, is expected within the institution as well

have no prior knowledge of the issues.

as partner institutions. Students must respect faculty, administrative staff, maintenance


personnel, other individuals enrolled in training, and, more generally, any individual on

Such a complaint will be handled at the level above that of the person dealing with the

campus.

complaint in the previous exchange.


Students must only use the Schools equipment, furniture, information technology,
It is important that you include with your form written confirmation of the response

infrastructure and premises for the function for which they were designed. Vandalism

to your initial complaint. If you do not have this, ask the person who dealt with your

is prohibited and any individual involved in vandalism on-campus will face serious

initial complaint to provide you with a written response. If you are sending copies of

consequences.

other documents or correspondence, make sure that they are directly relevant to your
complaint and refer to them when filling in the form. Do not delay submitting the form

Use of Mobile Phones

if you are waiting to obtain copies of particular supporting documents; simply state

The use of mobile phones in lecture or seminar rooms is strictly prohibited, unless

whether additional items will follow.

permission is granted by the professor or member of staff in charge.

The Complaint form is available from the Programme Office. Alternatively, you can

Food and Drink

download a copy from Moodle at any time.

No food or drink (except for water) is permitted in lecture rooms. This includes tea,
coffee and soft drinks.

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ESCP Europe: Master in European Business

Student Handbook (September 2014)

15

STUDENT SERVICES

Photocopying & Printing

Intranet

Students are able to scan, photocopy and

This is an online platform where students

print from each copier. These are located

register for courses, enter course

Email Accounts

in the Library, G86 and the Computer

evaluations and retrieve their exam

You are obligated to check your ESCP Europe email account on a regular basis.

Room (G13).

marks.

Important information will be sent to this account and no excuses will be accepted
should you fail to pick up any notifications. Your account is accessed via gmail.com.
Pigeon Holes

We advise students to take some time to


Black & White

browse through the intranet and become

A4 5p per copy

familiar with it.

A3 10p per copy

Student pigeon holes are located outside G75. Please remember to check them on a
regular basis. Personal letters sent to the School and other information will be placed
there for you to collect.
Notice Boards
There are several student notice boards, some in the Student Lounge and others located
in the corridor leading to the Careers Office. In addition, there is a small whiteboard
just outside the Student Lounge you MUST check the notice boards daily, in particular
your own programme board and the whiteboard, as all notices concerning matters or
amendments relating to the running of the timetable and the programme will be posted
here.

myschool.escpeurope.eu

Colour
A4 25p per copy

A3 50p per copy


In order to use these facilities, you must

Intranet:

Moodle, the e-learning platform


elearningescpeurope.eu

Web Mail:
gmail.com

purchase a voucher from the Finance office


and then take it to IT.

Fax Machine

Wireless SSID:
ESCP Europe

You can send and receive faxes in the

Please note that no handwritten advert can be placed on the notice boards and will be

Programme Office. The fee for sending

New students will receive login details via

removed without notice. Also remember to check your ESCP Europe email account daily

a fax is 0.50 per sheet. Any fax received

their personal email accounts.

as messages will not always be placed in your pigeon hole.

for students will be left in the addressees

For general information regarding IT

pigeon hole.

facilities, please see the IT Resources


bookmark on the Intranet (myschool.

Course material
Please see the information regarding our Moodle platform on page 11.

IT Office

escpeurope.eu).

The IT office is located in Room G09 and


Study Rooms

has the following opening hours:

There are a number of small seminar rooms in the building which can be used for

8:30am 6:00pm (Monday to Friday).

To use this facility, please book Room F01,

private study. You MUST check these rooms are available before using them, even if they
appear to be empty.
Cafeteria

Conference Call Facilities

Computer Facilities

F05 or G12 in advance at the Programme

These can be found in G13, F51 and the

Office and notify the IT Department.

Library.

The cafeteria is run by an external company and is situated in the Student Lounge. Its
normal business hours are Monday to Friday, 08:00 to 17:30.

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ESCP Europe: Master in European Business

Student Handbook (September 2014)

17

LIBRARY
General Information
Business Librarian: Patrick Elliott. Tel: 020 7443 8875
Email: uk_library@escpeurope.eu
Location and Opening Hours
The Library & Resources Centre is situated on the Ground Floor of the building (Room
G82) and is open at the following times:
Autumn term Summer term
Monday to Friday

08.00 - 21.30

Monday to Friday 08.00 - 18.30

Saturday and Sunday

09.00 - 18.00

Saturday

09.00 - 15.00

Summer holidays
Monday to Friday

08.00 19.00

Using the Library


Before you can use the Library, you will have to sign a copy of our Rules & Fines Policy
document. This is issued to you at registration.
Library Card
Your student ID card is also your Library card; we use the barcode on the front to access
your borrower record. Please bring your card with you every time you come to the
Library and do not give it to anyone else.
Borrowing
You may borrow up to ten items at any one time:

Up to five books; and

Up to five journals, newspapers or DVDs

Loan Periods
Most books are lent for two weeks. However, books from the Reading List Collection,
the Careers Collection and DVDs are only available for seven days at a time. Journals
and newspapers are lent for one day only. Some items are kept in the Library for
consultation on a reference-only basis. Return dates are clearly stamped on items when
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ESCP Europe: Master in European Business

they are issued for loan.

Student Handbook (September 2014)

19

Renewals

Suggestions for new library resources books, directories, periodicals, online services,

You may renew your loans provided that another Library user has not reserved the items

etc. are all very welcome. Please let us know of anything you would like to see on the

you have. To renew books, simply bring your student card to the Library desk. If you

shelves.

cannot come to the Library in person, loans can be renewed by phone or by email (see
contact details). You do not have to bring your books into the Library to renew loans

Library Catalogue

unless they are overdue.

The Library catalogue can be accessed via http://edoc.escpeurope.eu. You can view details
of all Library stock books, journals, online resources and internship reports. You can

Reservations

search for resources by author, title and subject.

If the item you require is currently on loan to another borrower, please ask a member of
Library staff to reserve it for you. When the item requested is returned to the Library, we

Library Stock

will contact you and hold it at the front desk.

The Library is intended as a first point of reference for all your research and study
requirements. It stocks recommended texts for each of your courses, as well as numerous

Overdue Books and Fines

secondary texts. It also contains sources of further information for research, such as

The Library charges fines on ALL overdue loans. Because we are essentially a reference

periodicals, company reports, directories and access to electronic information sources.

library and have limited stock, it is important to us and to your fellow students that you
return your books and journals on time. Please ensure that you do so. No further loans

Books: Books are classified according to the London Business School classification

are issued to students with outstanding fines or overdue books.

system and have call numbers printed on their spines. Call numbers for books and

Suggestions and Recommendations

subject areas are available by searching Library catalogues.

Fines

Periodicals and Newspapers: Current editions can be found on the display racks

Seven-day loans: 1 per day

DVDs: 1 per day

just inside the Library. These cannot be borrowed. Back copies of periodicals are

Two-week loans: 50p per day

Lost Books: 100% of replacement

stored in the Periodicals Room, filed alphabetically by title. These are all available for

costs, incl. p&p.

one-day loans. The Library subscribes to a wide range of titles in printed form, and
access is available to a wider range through use of the Librarys online services. Full
listings are available via Titlebank.

Wherever possible, the Library sends out overdue reminders by email. However, we are
not obliged to do this and the service can be disrupted without warning. Neither nonreceipt of Library emails nor forgetting to return items are acceptable reasons for fines

on a bookcase adjacent to the Library Issue Desk. These titles are available for

to be waived.
Fines should be paid within two weeks. Students who do not pay within two weeks will
have their computer network login accounts suspended. Furthermore, students who have

seven-day loans. Reference copies of Reading List texts can also be found here.

fines are used for requisition of materials. Please note that where necessary, the Library
reserves the right to make changes to its loans and fines policies without prior warning.

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ESCP Europe: Master in European Business

Reference Collection: Essential directories and dictionaries are kept in the central
library area. These items are available for consultation within the Library only.

outstanding fines at the end of an academic term will have their exam results (and degree
qualifications) withheld until payment is made in full. This is School policy. Collecting

Reading List Collection: For ease of access, texts on current Reading Lists are kept

Electronic Information Sources: The Library subscribes to a variety of electronic


information services, including EBSCO Business Source Premier, Emerald Fulltext,
KeyNote and Factiva. For more information, check the blue Library Electronic Services
Student Handbook (September 2014)

21

guide the next time youre passing. Before you can make use of the electronic
resources, you must sign a Library Copyright Acknowledgement form. These are
issued at Registration. Additional copies are available from Library staff on request.

Library rules
The following is copied from the Library Rules and Fines policy issued to students at
registration. A signed copy of this statement is required from every student before

Inter-Library Loans Service: If our library does not hold the material you require,

access is granted to Library services.

we can refer you to another or attempt to borrow/acquire a copy of the item from the

No food or drink should be consumed in the Library.

No group meetings should be held in the Library.

All mobile phones should be on silent while in the Library area.

Students should take mobile phones outside to make or receive calls.

Noise should be kept to a minimum.

British Library on your behalf. Contact the Library for more details. Please note that
there is a charge for this service.

Other Facilities: In addition to a suite of networked PC and printing facilities, the


Library also has a photocopier for student use. This is operated using the account
system mentioned on Page 17.

Access to Other Library Services

Library Services:

A valid ESCP Europe student card is required for all loans. No card no books.

Students are entirely responsible for items issued on their Library account.

Library resources should be treated with respect.

Any student found to have

Should the resources you require for your studies not be available in our library, ESCP

vandalised or damaged stock in any way will pay for its replacement and, in extreme

Europe London students also have access to certain other information services. Please

cases, will be not allowed further access to Library services. (NB. This includes

ask staff for details.

underlining, highlighting and any other defacement of resources).


Library Overdues & Fines Policy:

Books and journals must be returned or renewed on or before the date stamped.

Fines will be charged for the late return of ALL books and journals. This policy
applies to ALL students there are no exceptions.

No further loans (or renewals) will be made to students with outstanding fines until
payment is made.

Fines must be paid within TWO WEEKS of their occurrence. Students with outstanding
fines after two weeks will have their Intranet accounts suspended.

Lost Library items should be reported to Library staff as early as possible. The
borrower will be responsible for all costs incurred in each items replacement.

Students with outstanding loans and fines will have their exam results withheld until
full payment is made. The School reserves the right to withhold the degree of any
student with outstanding Library fines or loans.

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ESCP Europe: Master in European Business

Student Handbook (September 2014)

23

FINANCIAL AFFAIRS

VISAS

Sophie Bertrand is the Head of Finance at ESCP Europes London campus. She can be

Internships & Student Visas

found in F81 (S30 prior to mid- to late-September) and will be happy to answer your
financial queries.

All students from outside the EEA area are required to hold a valid student visa for the
duration of their studies in the UK. The UKBA issue two types of student visa:

Even though MEB fees are not collected in London, our Finance Department can answer

Student Visitor Visa

questions on the Paris campus fee payment procedure. Please stop by should you have

Tier 4 General Student Visa (not valid for MEB students)

any issues.

Expense Claims
Participation of School Activities
Travel costs incurred in attending some School functions (such as the Board of
Director of Studies meeting) will be paid for by the School provided the student has a
written request from the School to attend. The School does not reimburse expenses
incurred in travelling to off-site examination locations or returning to London for resits.

The Student Visitor Visa is a six-month visa which will allow you to enter the UK for the
purposes of study only. You will not be able to work or take on internships in the UK
under this visa.
The Tier 4 visa is a fully sponsored visa which is valid for a duration of studies of more
than 6 months in the UK and allows part-time work (up to 20 hours per week. It will also
allow internships to be taken as long as they are a mandatory and assessed part of your
programme.
Non-EU Nationals
The requirements to be met by a person seeking leave to enter the United Kingdom as a

TRAVEL & TRANSPORT


Use of cars
We do NOT recommend you bring a car to London. There is no car parking available for
students at our building and the surrounding streets are not suitable unless you have
a local residents permit. Illegal parking can prove very expensive in London and is not
worth the risk.

student can be found on the UK Border Agency website:


www.ukba.homeoffice.gov.uk/visas-immigration/studying
The UK Border Agency
The UK Border Agency manages border control for the UK, enforcing immigration and
customs regulations. It also considers applications for permission to enter or stay in the
UK, and for citizenship and asylum.
The European Economic Area includes the following countries: Austria, Belgium,

If you do own a vehicle and intend to use it during your internship, it is vital that your

Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France,

insurance cover is fully comprehensive and includes business use. Failure to do so may

Germany, Greece, Hungary, Irish Republic, Italy, Latvia, Lithuania, Luxembourg, Malta,

mean that damage or injury will not be covered. Neither internship companies nor ESCP

Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden, United

Europe have any insurance cover for this: it is your responsibility.

Kingdom.
Iceland, Liechtenstein and Norway are not members of the European Union (EU) but
citizens of these countries havethe same rights to enter, live in and work in the United
Kingdom as EU citizens.

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ESCP Europe: Master in European Business

Student Handbook (September 2014)

25

All EEA and Swiss nationals can enter and live in the UK without needing to apply for
permission. However, some EEA nationals do not automatically have the right to work

HEALTH & SAFETY

here. If you are a national of a country that joined the European Union in 2004, you may
need to register with UKBA when you start work.

The Health & Safety at Work etc Act 1974 places duties on the School to protect the
health and safety of the staff, students and visitors who use the building. You are

Croatian citizens are required to apply for a yellow registration certificate if they wish

expected to co-operate with staff in adhering to safety rules and procedures and not to

to work whilst studying. The maximum permitted is 20 hours during term-time (not

misuse any safety devices provided.

including compulsory, integrated internships). More information can be found at www.


gov.uk/croatian-national.

For your own safety, please note the following:


Fire/Building Evacuation
If the fire alarm is activated, all students, staff and visitors must vacate the building via
the nearest emergency exit. The fire evacuation signal is a continuous sounding of the

Please consult your copy of


ESCP Europes Guide to London
for information on the following:

Paying Council Tax

National Insurance numbers

Working in the UK

More on visa regulations

alarm siren. The assembly point is on Parsifal Road. Students, staff and visitors may
not re-enter the building until the Security Personnel have given permission.

In the event of discovering a fire:

1. Sound the alarm

2. Proceed via the nearest escape route to the Assembly Point


3. Stay at the Assembly Point until told to do otherwise

Notices providing the location of the nearest fire warden are displayed on boards around
the School. You should not fight any fire unless you have attended a fire fighting training
course on appropriate action to be taken, type of extinguisher to be used, etc. and the
fire is small enough to be tackled without danger.



If you hear a fire alarm:


1. Follow the nearest exit sign out of the building to the Assembly Point
2. Do not stop to collect personal belongings

3. Do not use a lift

4. Do not run

5. Do not risk any personal danger to put out a fire

6. Do not return until instructed to do so

The fire alarm is tested at 13:30 every Thursday. There is no need to leave the building
when this test is undertaken.

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FIRST AID PROVISIONS


& ACCIDENT REPORTING

Since 1 July, 2007 the School has had to comply with the UK legislation on smoking.
There is no choice in this matter for staff, students or visitors.
The law was introduced to protect employees and the public from the harmful effects of

First aiders will give initial help to a casualty until paramedics have arrived. They will take

second-hand smoke.

charge of the situation if a serious injury/illness occurs.


The key points:
Notices providing the location of the nearest first aid kit and trained first aiders are

It is against the law to smoke in virtually all enclosed and substantially enclosed
public places and workplaces.

displayed on notice boards around the School.


Public transport and work vehicles used by more than one person are also smoke
free.

Reporting Accidents and Injuries


It is a legal requirement that all accidents, regardless of the fact that you may not be

No smoking signs are displayed in all smoke-free premises and vehicles.

injured, must be reported to the Head of Finance & Facilities who will record details in

Staff smoking rooms and indoor smoking areas are not allowed.

the Accident Book. In the absence of the Head of Finance & Facilities, accidents should

Managers of smoke-free premises and vehicles have legal responsibilities to


prevent people from smoking.

be reported to the HR Manager or, out of hours, to the security staff. The Head of Finance
& Facilities will retain the Accident Book and will ensure that full details are recorded in

If you are uncertain where you can or cant smoke, just look for the no smoking
signs or ask someone in charge.

respect of any accident, including:


1. Date and time of accident

Penalties and fines for breaking the smoke-free law: If you dont comply with the

2. Personal particulars of the person(s) involved

smoke-free law, you will be committing a criminal offence. The fixed penalty notices and

3. Place of occurrence

maximum fine for each offence are as follows:

4. Details and statement of any witnesses

5. Signature of the person reporting the occurrence

Smoking in smoke-free premises or work vehicles: a fixed penalty notice of 50


(reduced to 30 if paid within 15 days) imposed on the person smoking, or a maximum
fine of 200 if prosecuted and convicted by a court.

SMOKING POLICY

Failure to display no smoking signs: a fixed penalty notice of 200 (reduced to 150
if paid within 15 days) imposed on whoever manages or occupies the smoke-free
premises or vehicle, or a maximum fine of 1,000 if prosecuted and convicted by a

The School operates a NO SMOKING policy and smoking is not allowed in any part of the

court.

building. Please do not extinguish cigarettes or throw matches into waste paper bins or
onto floors.

Failing to prevent smoking in a smoke-free place: a maximum fine of 2,500 imposed


on whoever manages or controls the smoke-free premises or vehicle if prosecuted

SMOKERS MUST NOT SMOKE IN FRONT OF ANY DOORWAYS AND CAN ONLY SMOKE IN

and convicted by a court. There is no fixed penalty notice for this offence.

THE GARDEN BESIDE THE STUDENT LOUNGE.


Local councils will be responsible for enforcing the law in England.
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ESCP EUROPE EQUAL OPPORTUNITIES


CODE OF PRACTICE

We also recognise that the behaviours through which diversity is evident must be
consistent with the values that underpin this policy document.
Additionally, we recognise that despite our best intentions, circumstances may arise

Our Commitment

where we fail to provide an appropriate and professional service to people, consistent


with the aims of this policy. We are committed to taking action in such circumstances.

We are committed to the achievement of equal opportunities. This is central to our


mission as a School and as a provider of higher education.
We recognise and accept our responsibilities under the law. We believe discrimination,
either direct or indirect as defined in law, is unacceptable and we will not tolerate it. In

Responsibility
All members of the School will take responsibility for their actions, specifically:

the same way, victimisation, as defined in law, is unacceptable and will not be tolerated.

The overall managerial responsibility for equal opportunities lies with the UK
Director, who is accountable to the Board of Trustees.

However, our policy is not limited to the minimum standards imposed by the law. We are
committed to achieving best practice in the area of equal opportunities. Everyone who
is or who seeks to be a member of staff or a student of the School is entitled to receive

All managers and supervisors are responsible for ensuring that this Equal
Opportunities Policy is implemented in their areas of responsibility.

equality of opportunity and treatment that is appropriate and fair irrespective of:

The Human Resources Manager is responsible for taking action in relation to equal

Age

Disability

opportunities in employment matters, for monitoring the effectiveness of the policy

Marital status

and for ensuring appropriate provision of supportive staff development.

Ethnicity and nationality

Religion

Gender

Employment status

Sexual orientation

Caring responsibility

in a way that is consistent with our equal opportunities policy. Individuals may be

Socio-economic status

personally accountable should any complaint arise in respect of breaches of policy.

Other unjustifiable factors

in relation to equal opportunities in the operation of academic programmes.



This list is not exhaustive.

The Academic Director and Heads of Department are responsible for taking action

All employees and students are responsible for ensuring that they act at all times

People not employed by the School but who play a part in its activities (e.g. visitors,
clients, contractors and suppliers of goods and services) will be made aware of
our expectation that they will operate within the scope of this policy. We will expect

We will be proactive in all matters relating to equality of opportunity and diversity.

contractors and suppliers to demonstrate their commitment through evidence of

We value and will celebrate the richness brought to our institution by a diverse

their own equal opportunities policy.

population, both of staff and students. We recognise and will seek to reflect the positive
contributions brought to the School by the variety of its staff and students.
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31

Scope of the Policy

Consultation with and the involvement of a wide range of stakeholders are essential

The School seeks to ensure equality of opportunity and treatment in relation to all of its

to ensure that we gain feedback to ensure that the practical impact of our policy and

activities, both as an employer and as a higher education provider.

practice does not result in unintended or unfair discrimination or in consequences that

for ensuring that our equal opportunities policy and practice is effective. We also need

are contrary to the aims of this policy.


As an institution of higher education, we will seek to offer within our admissions policies
equal opportunities for access to courses and to the range of facilities we provide

The School will develop policies, codes of practice and guidance to deal with specific

for students. We will seek to encourage the participation of students from a variety

aspects of the implementation of this Policy. These developments will take place against

of backgrounds, at various stages of their lives and careers, and with a wide range

a clear and published action plan.

of qualifications and experience. We believe that students should benefit from and
take pride in being part of a School that regards its diversity as a significant strength.
Selection criteria and procedures will be monitored and reviewed to ensure that equal

Responding to feedback

opportunities are promoted, and that students are recruited on the basis of their merits

The School is committed to respond positively to constructive criticism and complaint in

and abilities. We also believe that merit and ability should determine student progress

relation to equal opportunities.

and achievement. Through effective monitoring and review we will ensure that students
from a wide variety of backgrounds can demonstrate progress and achievement.

We recognise that making complaints and expressing concerns in relation to equal


opportunities can be challenging. We will therefore develop specific advice and support

These commitments to staff and students will be reflected in the policies we produce.

to enable staff and students to put forward their concerns effectively.

Additionally, we will continue to develop and implement best practice through the
establishment of and support for guidance notes on best practice. The development of

We will take appropriate action to protect students and staff from discriminatory

these guidance notes will take account of relevant statutory Codes of Practice.

behaviour by any individual or groups within the institution, or in the course of their
duties or study. Allegations of discriminatory behaviour on the part of students or staff
will be dealt with under the appropriate disciplinary or grievance procedure.

Implementation
The School will have policies and procedures that support and uphold this equal

Complaints arising within the course of employment or during a period of study as a


student should be made utilising the:

opportunities policy. As a result, everyone can expect to be treated with fairness and for
judgments to be made that respect their human rights and ensure justice. Decisions will

Staff Grievance Procedure

be made with integrity following a process based upon transparent criteria.

Public Interest Disclosure (Whistleblowing) Procedure

Student Complaints Procedure

Harassment Procedure

The School will take action to communicate this policy to all staff, students and others
e.g. visitors, clients, contractors and suppliers of goods and services involved in its
activities. We will continue to develop and implement programmes to ensure that all
staff have received appropriate training to enable them to fulfil their responsibilities
under this policy.

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33

DISABLED STUDENTS AT ESCP EUROPE


If you have any long term mental problems, any specific learning difficulties (such as
dyslexia or dyspraxia), unseen disability (such as epilepsy, asthma or diabetes), physical
disability, or any other condition which has a significant effect on your ability to study,
you are encouraged to contact the UK Director of Studies or the Programme Office for
information on how we can support you during your time at the School.

Disclosure
It is an important part of our service that we deal with any issues sensitively and
discreetly. All information and evidence given to us will be treated confidentially. If you
do not disclose your disability, it may be difficult to make the appropriate reasonable
adjustments.

Special Arrangements for Examinations


If you wish to apply for special examination arrangements on grounds of disability
(for example, extra time), you are advised to contact the UK Director of Studies or the
Programme Office as early as possible.

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STAFF CONTACT DETAILS


Programme Administration

IT Department

Name

Room

Email

Phone

Name

Room

Email

Phone

Florence Mele
UK Director of Studies

G21*

fmele@
escpeurope.eu

020 7443 8889

Charles-David Teboul
IT Manager

G09

ituk@escpeurope.
eu

020 7443 8852

G08

jkamath@
escpeurope.eu

020 7443 8827

Bruno Fernandes
IT Support

G09

ituk@escpeurope.
eu

020 7443 8853

Joanna Kamath
Company Project Coordinator
Katarina Krafcikova
Programme Office Coordinator

G24

kkrafcikova@
escpeurope.eu

020 7443 8839

Mariann Boha-Gabor
MEB Programme Office
Administrator

G22

mboha-gabor@
escpeurope.eu

020 7443 8832

Patrick Elliott
Business Librarian

G80

pelliott@
escpeurope.eu

020 7443 8875

Jorge Roncero
Senior Library Assistant

G80

jroncero@
escpeurope.eu

020 7443 8877

Careers & Alumni Services

School Administration

Maria Rosemin
Alumni Association

G14

mrosemin@
020 7443 8838
escpeuropealumni.
org

Enrico Cocchi
Careers Service

G08

ecocchi@
escpeurope.eu

020 7443 8813

*These room numbers apply as of mid- to late-September 2014. Prior to that, you will find the UK
Director in G21; the Head of Finance in S30; the Finance team in S32; and the Director of Studies in
G02.

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ESCP Europe: Master in European Business

Library

UK Director

F79*

020 7443 8800

Sophie Bertrand
Head of Finance

F81*

sbertrand@
escpeurope.eu

020 7443 8820

Sivom Ramen
Finance Manager

F83*

sramen@
escpeurope.eu

020 7443 8821

Bouygues
Facilities Management

G03

escp.helpdesk@
bouygues-es.co.uk

020 7443 8890

Harmony Antri
Assistant Management
Accountant

F83*

hantri@
escpeurope.eu

020 7443 8824

Student Handbook (September 2014)

37

THE LONDON MEB FACULTY


Peter Alfandary

Dr Anthony J. Evans

Visiting Lecturer - Organisational Behaviour & Intercultural

Associate Professor - Economics

Management

Anthonys research interests are in corporate entrepreneurship,

Peter obtained his BA in Law from the University of Kent and his

monetary theory, and transitional markets. He has published in a

LLM from the London School of Economics.

range of academic and trade journals and is the co-author of The


Neoliberal Revolution in Eastern Europe (Edward Elgar, 2009). He

With more than 30 years of experience as an international lawyer,

has conducted policy research for the Conservative Party and

Peter now advises professional firms and to multinational


corporations on the use of Cultural Intelligence as a key management tool in a global
business environment which is increasingly globalised and fast-moving.
Peter was educated at the French Lycee in London and, in addition to being bi-lingual
in French and English, also speaks Italian. He currently heads up the French Chamber
of Commerces Think Tank on Intercultural Relations. In 2003, Peter was decorated by

European Investment Fund, as well as managing consultancy


projects for several corporate sponsors. He teaches Executive MBA classes across
Europe and has written a number of teaching cases. His work has been covered by most
broadsheet newspapers and he has appeared on Newsnight and the BBC World Service.
He is a member of the IEAs Shadow Monetary Policy Committee.

France as Chevalier de la Legion DHonneur for his contribution towards Franco-British

Anthony participated in the Global Colloquium for Participant-Centred Learning

understanding.

at Harvard Business School in 2009 and spent fall 2011 as a Fulbright Scholar-inResidence at San Jose State University. He received his MA and PhD in Economics from
George Mason University, USA, and a BA (Hons) from the University of Liverpool, UK.
Dr Jerome Couturier
Associate Professor - International Management & Strategy
Jerome holds an MBA from Insead and a PhD in Physics from

Melanie A. Houllier

Ecole Normale. He has extensive experience in consulting with

Visiting Lecturer - Quantitative Methods

McKinsey & Company and A.T. Kearney, and his own strategy

Melanie is currently completing her PhD at Cass Business School,

consulting firm, set up in New York in 2003.

City University London, where she has earned a MSc of Research


with distinction. She also holds a MSc in Industrial Engineering

His research is concentrated on international development

and Economics from the Technical University of Aachen (RWTH),

strategies, fundamental performance drivers of companies, implementation of strategic


performance indicators, operational continuous improvement, and more generally on
growth strategies.

Germany.
Her areas of interest are Quantitative Methods and Applied Econometrics. Her research
focuses on liberalised electricity and energy markets, and is presently under review with
the International Journal of Energy Economics and the International Journal of Energy
Policy.

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39

Georgia Makridou

Peter Quick

Research Assistant - Fundamentals of Mathematics and

Professor of Strategy and Marketing - International

Computer Skills

Management

Georgia holds a diploma in Electronic and Computer Engineering

Peter holds Bachelor and Master degrees from the University of

(2009) from the Department of Electronic and Computer

Oxford, and an MBA from Cranfield School of Management.

Engineering and an MSc in Business Administration (2011) from

In addition to his extensive academic experience with ESCP

the Department of Production Engineering and Management of

Europe, the OU and Oxford Brookes University, Peter has

the Technical University of Crete.


She is now a PhD candidate at the Financial Engineering Laboratory at the Technical
University of Crete, and a Research Assistant at the Research Centre for Energy
Management (RCEM) at ESCP Europe. Her research interests include the evaluation of
the EU energy markets on the country and firm levels using sophisticated econometric
and multi-criteria methodologies.

substantial senior management experience, having been Managing Director and/or


Chairman of a number of Companies in a variety of industrial and commercial sectors.
His current research interests lie in the field of the management and marketing of
e-commerce, emerging business models in cyber space and international business
strategy.
Giovanni Scarso Borioli
Assistant - Operations Management

Kenneth Preece
Affiliate Professor - Management & Financial Accounting
Ken is a visiting lecturer at the London Campus, having fulfilled
this role within the UK operations of the School since 1995. He
is a Fellow of the Association of Chartered Certified Accountants
and an Associate of the Chartered Institute of Taxation.
Ken was previously employed at British Gas (now part of National
Grid), Wellman Engineering, Sandwell College (as Principal Lecturer), Reed Business
School and Accountancy Tuition Centre (now part of the Kaplan Group). Whilst employed
at British Gas, he conducted a project appraisal to assess the feasibility for natural gas

Giovanni holds an MSc in Engineering from the Politecnico di Torino,


a GMP (General Management Programme) from ESCP Europe, and
is now undertaking his doctoral studies at University College of
London in the field of Operations Management.
Giovanni is an active management consultant working with
international companies in fields such as pharmaceutical, luxury goods and construction.
His research interests concern the implementation of large-scale change in organisations,
particularly the implementation of lean manufacturing, as well as evidence-based
management and decision-making support tools. He is also working in the field of
Strategy, Project Management and Entrepreneurship.

extraction from the North Sea - an operation which continues to the present day.
For many years Ken prepared students for the final examinations of the major British
accountancy bodies, as well as regularly presenting Technical Update lectures for
professional accountancy firms and a number of public limited companies.

Dr Ben Shenoy
Visiting Professor - Organisational Behaviour
Ben is a hybrid: a lapsed engineer, a lapsed management
consultant and a social psychologist. He has taught postgraduate
and executive courses in entrepreneurship, innovation, marketing
and organisational change at a number of international
institutions both in Europe and the US. The organisations he has
advised include the BBC, BP, BT, E.ON, Hewlett-Packard, IBM, McCann-Erickson,
Omnicom, Pearson, Reed Elsevier and Unilever.

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41

Dr Khaled Soufani

Dr Benjamin Voyer

Affiliate Professor - Finance

Associate Professor - Marketing

Khaled is a Senior Faculty at the Judge Business School

Benjamin received a PhD in Social Psychology from the London

- University of Cambridge in the UK. Previously, he was an

School of Economics and Political Science, and followed doctoral

Associate Professor and Director of the Desjardins Centre

courses in marketing at HEC Paris and the London Business

for Innovation in Business Finance at Concordia University in

School. He is also a Visiting Fellow at the London School of

Montreal, Canada.

Economics and Political Science, and a chartered psychologist in

He holds a Master degree in Applied Economics and a Ph.D. in Financial Economics,

the UK.

and specialises in corporate finance, financial economics, financial and managerial

Benjamins research focuses on self-construal, i.e. the way individuals define their

strategy. Khaled has published extensively in the area of financial management,

self in terms of interpersonal relations (interdependent self-construal) or uniqueness

corporate restructuring, M&A, private equity, venture capital and family business, and

(independent self-construal), and its consequences on consumer behaviours, cross-

also the financial and economic affairs of small to medium-sized enterprises.

cultural marketing, and research methods. His research has been published in Academy
of Marketing Science Review, Leadership and Organization Development Journal,
Advances in Consumer Research, and the British Journal of Healthcare Management,

Dr Terence Tse

and he regularly presents his works in international conferences, both in the field of

Associate Professor - Financial Strategy

marketing, management and applied psychology.

Terence is a full-time faculty member in London where he teaches

Beyond academic research, he also collaborates with the media as a scientific consultant,

Finance. He holds a BA (Hons.) from the University of Western


Ontario, Canada; an MEcon from the Universitt des Saarlandes,
Germany; an MA from the University of Nottingham, UK; and a

and has worked as a marketing practitioner in different industries, including FMCGs,


banking, and public institutions, and remains a freelance consultant in marketing.

PhD from the University of Cambridge.


His prior experience includes merger and acquisition advisory at Schroders and
Lazard Brothers in Montral and New York. He was also a consultant, both at Ernst &
Young and as an independent to a biotech start-up, in addition to a number of major
corporations. His current research interest lies in the field of economics, corporate
finance and strategic management, and he has published a number of articles in
these areas in different languages including Chinese, English, Greek and Italian.
Terence is also the Head of Competitiveness Studies at i7 Institute for Innovation and
Competitiveness, an Paris-based academic think-tank.

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43

THE CAREERS SERVICE

Internships

The London Careers Service provides a comprehensive portfolio of personalised careers

All students on ESCP Europe Master programmes must complete an internship as a part

advice which is available to any ESCP Europe student at the London campus.
The Careers Service is not just for finalists or those with a clear idea about what to do
after graduation; you can use it throughout your time at ESCP Europe, and for many
reasons. Some of you may just want help with applications and interviews,while others
may have specific issues to tackle before beginning the process of finding an internship.

of their studies. These are expected to last a minimum number of weeks which varies
from programme to programme.
The Careers Service will support you in the internship search. Internship offers will
be advertised via email and on the intranet, although we do encourage all students to
source their own placements.

Events and services available via the Careers Service include:

Frequently Asked Questions

Internship vacancies and advice

Where is the London campus Careers Services office, and what are your office hours?

One-to-one careers advice meetings

The Careers Service is available in Room G08 from 9am until 5pm. If you wish to meet

Case study, assessment centre and interview practice sessions

with Enrico for a longer chat, please make an appointment in advance. Contact details

Skills workshops

can be found on Page 36.

CV, covering letter and application checks

Company visits

Where can the internship reports be found?

Lectures on adapting to the UK careers market

In the library (G80). You can view the reports on the library computers.

The exclusive, on-campus London Finance and Business Fair

Company presentations

Where do we get CV and cover letter advice from?


Enrico can provide this kind of advice, but you must make an appointment with him in

Enrico Cocchi

advance. If you just require a CV check, please leave it in the CV Box found in the Careers

Enrico works with students to help them define and achieve their career goals. He has

Office. Enrico will check it and leave it in your pigeon hole.

experience within HR and Learning & Development in an investment bank, where he


specialised in the use of psychometric assessments. Enrico has previously worked with

What do I do when I get an internship offer?

companies and students at LSE, LBS and Imperial College. He holds a BSc from Bocconi

You need to inform the Career Services office, fill in the authorisation form and submit it

University and a MSc from LSE.

to Enrico.

Joanna Kamath

Where do we get a companys contact details from?

Joanna has a background in business development and brand licensing for international

The Career Services office cannot provide contact details for individual companies.

media companies. She joined ESCP Europe in August 2014 to help expand and develop

However, they can advise you on how to conduct research.

the range of Company Projects available to ESCP Europe students as part of their MEB

44

and MMK programmes and to foster relationships with our key corporate partners. She is

When do we get support from the Career Services office with regards to internships?

always keen to hear from students about the types of projects they find most fascinating

This depends on your internship cycle. Events and support will be provided two to three

and challenging.

months in advance.

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45

EXAMINATION RULES FOR ESCP EUROPE


STUDENTS IN LONDON

8. Seating plans detailing your name and desk number will be posted outside the
examination room. You should consult the plans and note your room and desk
number before entering the exam room. You must sit at the desk allocated to you on
the seating plan. Failure to do so may mean that you have the wrong examination

Failure to comply with these rules will result in disciplinary action being
taken against you.

paper in front of you and will cause problems in verifying your attendance. If
your name does not appear on the seating plan, you must inform an invigilator
immediately.

1. You must not enter the examination room until instructed to do so by an invigilator.
9. You are not permitted to take any personal belongings (other than those needed for
2. Talking is strictly prohibited in the examination room at all times. Failure to comply

an examination) with you to your desk. Possession of a mobile phone, smart phone,

with this rule will result in your examination paper being nullified and exclusion

programmable calculator or any electronic device (other than those specifically

from the examination room. Invigilators are entitled to nullify the examination paper

allowed for an examination) either on your person or on/under your desk is

of anyone violating this rule.

strictly prohibited. If you have a mobile/smart phone/tablet with you, it must be


switched off and placed in your coat/bag at the back of the examination room. If any

3. If you arrive late for the examination, you will be allowed to partake. However, you
will not be given any extra time. All examinations stop at the same time. Only in

unauthorised electronic device is found on your examination desk or yourself, the


exam script will be nullified.

exceptional circumstances will you be given your full-allotted time for the paper.
You should aim to arrive at the examination room at least 15 minutes before the
start of the examination.

10. An invigilator will announce where coats and bags should be placed. You are
reminded not to bring any valuables with you to examination rooms. Please keep
belongings to a minimum and note that possessions are left at your own risk. ESCP

4. Any expenses incurred in taking examinations outside of the School are not
reimbursable.
5. Food is not permitted in the examination room. With the exception of bottled water,
all other beverages are forbidden.

Europe will not be held responsible for any items lost or stolen from examination
rooms.
11. All material required during the examination must be removed from your bags
before entering the examination room. No bags or coats can be taken to the
examination tables.

6. It is your responsibility to refer to the examination timetable to note accurately the


date, time and location of your examinations. Extra time will not be permitted to

12. You are required to supply your own pens, pencils, etc., at each examination. Where

students who have misread, misinterpreted or failed to consult their examination

permission is given you must supply your own calculator. Programmable calculators

timetable.

are not permitted. A selection of language dictionaries will be provided, but students
should let the Programme Office know in advance if they require any specific

7. You must bring your student ID card with you to all examinations. You will not be

language.

permitted to enter an examination without this and it must be displayed on your


desk. If you have misplaced your ID card, please go to the Programme Office to
make arrangements to obtain a new card. New cards cost 10.

13. The introduction of unauthorised material or devices into the examination room
constitutes an examination offence and will result in disciplinary action being taken
against you.

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47

14. Once you have found your desk you must await the invigilators instruction. You

21. Examination stationery must not be defaced in any way, e.g. the removal of pages.

will normally be asked to start filling in your details on the front of your answer

If you make an error, cross it through and continue. Failure to comply with this rule

booklets. At this time you must place your ID card, face up, on your desk in order for

will result in your examination paper being nullified.

the invigilator to check your attendance.


22. Examination stationery including examination papers must not be removed from
15. You are neither allowed to read the examination paper nor write inside the

the examination room. If you require additional pages to complete your exam, you

examination booklet until the invigilator in charge announces the start of the

can request another examination booklet from the invigilator. Please be sure to

examination. In the event of you being found reading or writing in your answer book

mark your name on this additional booklet and state 1/2, 2/2, etc on each. At the

before being expressly told that you may do so, a note will be made on your script

end of the exam, you should place the second booklet inside the first and inform the

for the examiners/Assessment Boards consideration.

invigilator when they collect your script.

16. If you have any queries, raise your hand and wait for an invigilator to approach
you. You must not vacate your desk without the permission of an invigilator for the

23. If the fire alarm is activated during an examination, leave all equipment at your desk
and follow the senior invigilators instructions carefully.

duration of the examination.


24. Only answers written in the answer book(s) provided will be graded. Make sure you
17. You must not vacate your desk during the collection of examination papers. You

write all your answers in the correct book(s) in a legible hand.

must remain silent and seated at your desk until the invigilator announces that
you are permitted to leave. Failure to comply with this rule will result in your

25. When the invigilator announces the end of the examination, you must stop writing

examination paper being nullified. Invigilators are entitled to nullify the examination

immediately. Failure to comply with this rule will result in your examination paper

paper of anyone violating this rule.

being nullified.

18. You are not permitted to leave the examination room during the first hour or the
last 10 minutes of your examination. If you wish to leave the room outside of these

26. Once the examination has finished, you should ensure that you have fully completed
the front of each answer booklet and sealed the flap securely.

times, please raise your hand and an invigilator will respond to your request. If you
are given permission to temporarily leave the room, you will be accompanied by an

27. Any student found cheating, whether by copying, communicating with other

invigilator. During this time you must not attempt to contact any other person or

students (either verbally or non-verbally) or by using unauthorised material or in

consult any material relating to the examination.

any other way acting in contravention of these regulations will be reported to the
examination committee. This will lead to disciplinary action.

19. If you fall ill during the examination, please raise your hand and an invigilator will
attend to you. You must submit a doctors certificate to the Programme Office no
more than seven days after the date of the examination. The certificate must define

28. Students should also be aware of the House Rules given out at the beginning of
their studies at this campus.

the period and nature of the illness.


29. All examination marks will be issued on the intranet.
20. If you fall ill before the start of your examination(s), you must submit a doctors
certificate to the Programme Office no more than seven days after the date of your
first affected examination. This will be considered by the Assessment Board.
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Student Handbook (September 2014)

49

GUIDE TO WRITING COURSEWORK

Arguments in business administration often take place within a particular theoretical


framework or between different theories or frames of reference. Where your written
work engages with a theory or a particular approach in the analysis of your ideas, you

The following notes are intended to provide you with some basic information regarding the

should show why it is relevant to your argument. Tutors will also be looking for evidence

presentation of written coursework. The following guidelines are for guidance only and

that you clearly understand the theories and approaches you are using.

you should always check with your tutor if you are not sure what is expected of you.
Please note you will be required to fill in a Coursework assessment cover sheet for each
written work submitted.

Providing Evidence

Criteria Used for Assessing Written Work

The evidence which you use may be from existing research or empirical data, such as

Normally a good assignment would be expected to show evidence of:

point or points you are making. In particular, tutors and examiners will be considering the

that produced through fieldwork. Good evidence is accurate, reliable, and relevant to the
extent to which the evidence you present contributes to the overall argument and analysis

your understanding of course content

of the essay, rather than being repetitively descriptive. The evidence given should present

your ability to answer a question succinctly, comprehensively and precisely

as complete a picture as possible, including any material which counters or contradicts

your ability to use course concepts and techniques

the main line of argument. Professional or personal experiences can be included in your

your analytical skills in handling data, real-life examples, case study material,

written work.

etc. Include analysis of your examples, tables and illustrations to show their full
significance

your ability to prioritise and select relevant material and examples so that you keep
to the specified word limit

A Critical Approach
As well as setting out different sources and/or viewpoints, good written work compares

It is not possible to completely define what makes a good piece of written work, but we

and contrasts them - it analyses rather than just describes them. Their different strengths

have set out the criteria below which are usually used by tutors and examiners.

and weaknesses should be drawn out in the process of presenting the argument you are
making.

Before embarking on any piece of work, please check with your tutor to ensure that you
have a clear understanding of his/her expectations.

Developing an Argument

Originality
The very best written work shows originality. Existing theories and research are used

All too often essays are written listing the ideas that a student has been able to find about a

creatively and constructively to build an argument in an essay. Your own ideas should be

particular area. Instead, good essays should develop a line of reasoning which is supported

used to develop or modify ideas, evidence or controversies. It may be worth stating your

by evidence and theory. This line of reasoning should be precise, explicit and clear. It may

preferred position in your first sentence, if you feel confident. One approach is to state It

or may not be possible to reach a conclusion; if you do not, you should say why. If you do,

will be argued that ... on the grounds that ....

you should show why your conclusion is valid and why you think it is preferable to other
interpretations.
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51

Organisation
Other important factors in any assignment are structure and clarity of expression.

FURTHER GUIDANCE ON WRITING ESSAYS,


REPORTS & BACKGROUND PAPERS

Discussion should progress logically from a discernible beginning (introduction), through


an orderly middle section (main body of the assignment) to a satisfactory end (conclusion).
Expression should be as clear, relevant and simple as possible. Remember that
communication can often benefit from the direct visual impact of diagrams and tables.
Some useful tips are:

use headings and sub-headings to articulate your argument

keep sentences as short as possible

use simple language where you can and avoid jargon

suitable diagrams, illustrations and tables can aid clarity and brevity

stick to the point avoid anecdotes and deviations

aim for succinctness: dont use more words than needed (for example, try replacing
at this moment in time with now)

Relevance
An assignment must answer the question that has been set. However good the piece of
work is in other respects, if it does not address the question it will receive a poor mark.
Use of sources
There should be evidence that you have read around the topic; that you have used more
than the minimum set reading and not relied only on what has been covered in class.
Sources should be properly referenced using the Harvard system (see page 58).
Essays must be written in your own words. Whenever you use ideas from other sources
you should reference them; and where you use the exact words from another source,
such quotations must be accurately given and placed in quotation marks (as well as being
referenced with page numbers).
Using the ideas or words of others without acknowledgement as though they were your
own, even where you paraphrase them, is unacceptable. It is plagiarism and could lead to

Essays
Some of your assignments will be in essay format and involve a more exploratory and
discursive approach than, say, a business report. Being concise and relevant is vital.
An essay may take the form of an argument, involving a review of the positions taken
by other thinkers and writers and presenting your own view. This may describe what
others have said but you need to go beyond descriptive restatement and tackle the topic
at an analytical level as much as possible. An essay which takes the form of a simple,
descriptive summary of known positions of other writers may be unlikely to gain a pass
mark. Again, your discussion should:

be clearly structured and show a logical progression

develop in paragraphed, consecutive prose; note form is not acceptable

avoid the use of single-sentence paragraphs and bullet points which are rarely
appropriate

You would normally begin with an introductory section indicating the approach you
plan to take to the question or issue set for discussion. It is wise to clarify here how you
interpret the question and define any key terms contained in it. You should also set out any
assumptions underlying your response. The introduction should not be too long up to 20
per cent of the whole at most.
The body of your essay should incorporate deployment of evidence, development of your
main argument and/or analysis of any relevant data. Arguments should be logical and
the basis for your judgement should be clearly explained. Always include the evidence
on which conclusions are based. This is the most substantial part of the essay 60-75
per cent of the overall length. Although headings and sub-headings may well be suitable,
your argument should be articulated by sound paragraphing. Each new idea or argument
should be developed in a new paragraph. Paragraphing sequence should be orderly and,
as far as possible, build up logically to your conclusion.

disciplinary action (see page 57).


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Student Handbook (September 2014)

53

Your concluding section should draw together all the arguments and sum up a
comprehensive response to the assignment question or issue. Like the introduction, it

Background Papers and Memoranda

should be fairly short 10-20 per cent of the whole. Remember that the Counsel for

A background paper has much in common with a report although its format is generally

the Defence has the last word in court because the last word can make the most impact.

less rigidly structured. Its aim is usually to provide background information and exploratory

Many a weak essay has been saved by a strong conclusion.

arguments on a topic to be considered further by a particular body or person(s) who may


then proceed to recommend action. Its conclusions would thus be likely to be more

Reports

tentative than those in a report and it may well not go so far as making recommendations

The ordering of report items may vary; however, most good reports have the following in

make recommendations for further research.

for action. It might be expected to set out and prioritise issues for consideration and/or

common:
A memorandum can serve a variety of purposes. If part of an assignment it is most likely

the title of the report, the date, the authors name and the organisation and/or person

to require an approach similar to that of a background paper, although possibly more

for whom it has been prepared;

personalised and less formal.

a table of contents listing the headings and main sub-headings with related page
numbers. For substantial reports a table of appendices, a table of tables and a table
of figures may also be given;

an executive summary or abstract of the report and its recommendations preferably

The following tips may help if tackling a case study either for an assignment or an examination:

not exceeding one page in length;

an introduction outlining the purpose and scope of the report. The background to the
report may be stated briefly here;

Case Study Assignments

a main section containing all arguments, key evidence, graphs, charts and examples.
This will have a logical structure and be divided into suitably headed sections and
subsections so that the development of the underlying theme of the report emerges

Mark any possible problem spots without dwelling over them.



and highlight important points and mark links between different parts of the setting.
If no precise questions are asked, you need to decide what appear to be the key

the main section;


a list of recommendations for action, indicating priorities as appropriate;

implementation plans where suitable, with time-scales and/or costing if appropriate/

problems.

footnotes and/or bibliography;

appendices with supporting documentation, subsidiary or lengthy evidence, detailed


workings, etc. This enables the main body of the report to appear uncluttered,
allowing the full impact of the arguments to strike home.

mark appropriate evidence in the case study as a basis for analysis leading to
conclusions and recommendations for action.

possible;

read the case again attentively at least twice, looking for evidence upon which you can
base an answer to the question(s) chosen. It may be useful at this stage to annotate

a conclusion assessing and summing up the main points of analysis and argument in

read the question(s) carefully to determine precisely what they are asking. Decide
which to do if there is a choice.

clearly;

read quickly through the scenario to obtain an overall impression of the situation.

Plan your answer. Key points to remember are:


it must be based on evidence drawn from the scenario.

it should not introduce fictional material, although you may draw valid inferences
once you justify them by argument and supporting evidence.

you should analyse the evidence in the light of your learning from the course and
related reading.

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55

When writing your answer, use your own words. Do not waste valuable space quoting
either from the case study or course materials, although sources outside the case study
should be acknowledged in the usual way.

PLAGIARISM AND CHEATING


The School takes an extremely serious view of plagiarism or cheating. The following

As with all assignments, you must specifically cite the evidence on which your argument

procedures will apply when plagiarism or cheating is suspected:

is based.

You must also, as usual, provide a full bibliography.

Where a member of the School suspects that a student has committed an offence
of an academic or professional nature, s/he shall make a written report to the UK
Director of Studies who shall take steps to ascertain the facts, if not already known.

Quality of English

English is the medium through which your work will be read and assessed by others. It

Without such evidence the UK Director of Studies shall dismiss the allegations.
When the evidence has been gathered, the UK Director of Studies shall notify the

is therefore important to ensure that your English is sufficiently good to argue clearly

student of the allegation and invite him/her to comment within a period of not less

and intelligibly, showing that you have understood the relevant issues. As a rule, good

than seven days.

English is also simple English. Avoid jargon unless it is really necessary. Keep sentences

Where the UK Director of Studies finds evidence that an offence has taken place, the

and paragraphs short and give each point its own paragraph. Minor grammatical errors

evidence and the students reply shall be put to the relevant Committee or Board of

should not affect your mark.

Examiners.

Marking Bands
French

Spanish

English

8 - 10

70 - 100

16 - 20

1.0 1.5

EXCELLENT. Only minor errors.

7 - 7.9

65 - 69

14 - 15.9

1.6 2.0

VERY GOOD. Above average, some

German

except that it shall be open to the Board of Examiners, taking into account

5.5 - 5.9

60 - 64
55 - 59

12 - 13.9
11 - 11.9

2.1 2.5
2. 6 3.5

GOOD. Sound work but notable errors.


SATISFACTORY. Fair, but significant
shortcomings.

5 - 5.4

50 - 54

10 - 10.9

3.6 - 4.0

SUFFICIENT. Meets the minimum


criteria.

<5

< 50

< 10

4.1 - 5.0

FAIL. Some or considerable work


needed to pass.

ESCP Europe: Master in European Business

the students response, to award a Pass. The Board of Examiners shall then
determine the consequences of the decision in the light of the Schools regulations.

Definition

errors.
6 - 6.9

In cases of plagiarism or cheating, where the Committee or Board of Examiners


accepts the case made, it shall award a mark of zero for the assessment(s),

You may find this table useful for the comparison of marks in the different countries.

56

Allegations must be accompanied by detailed evidence in support of the allegation.

All proven cases of academic or professional misconduct must be reported to the UK


Director who, in conjunction with the Director of Studies and the Dean of the programme,
shall determine what action if any shall be taken. They may:

impose a fine, or other penalty

in the case of an academic offence, impose an academic penalty

suspend a student from the School or any of its facilities or premises for a specified time

exclude a student from the School or any part thereof

expel a student from the School

in the event of damage to persons or property, require that such damage be made
good at the expense of the student or students concerned in whole or in part

decide to take no further action

Student Handbook (September 2014)

57

REFERENCING SYSTEM
An extremely important feature of academic work is the full and proper
acknowledgement of the work of others in your own essays. When planning a paper,
the first thing to do after defining your subject is to review the relevant literature
available. It may be helpful to consider recording all the information you have
consulted as a database on a computer or on index cards. It is important to make a
note where you found the information and details of the reference itself so that it may
be traced again. This method will also save time later! Remember that at the outset
of the course, it may not be clear which material will be most relevant for your needs.

Definitions
A reference is any piece of information (book, journal article, etc.) to which the writer of
an essay refers. They are the items referred to directly in the text either by quotation or by
the authors name. A reference gives information about the original source from which you
have taken or used material. The purpose of a reference is to enable the reader to locate
that information easily and quickly. Individual references used in the text are, in addition,

Writing References
Why write references? Because you are engaging with the literature.
References are needed both to give credit to authors whose work has been used and to
enable the reader to find out where material came from. They may wish to check that
the reference is a correct citation of a source, and to follow up by reading that source in
full if they wish.References help support an argument and validate any statements that
are made. Any phrases, sentences or paragraphs taken from another source must be
acknowledged, as must ideas from a source. If the acknowledgement is not made it is
plagiarism. In the event of plagiarism, your own work will be discredited and sanctions
imposed.

Harvard Referencing System


There are many methods of writing and arranging references so that they may be
accurately and systematically recorded. We believe that the Harvard system is the most
appropriate to use for your written work.

compiled in a bibliography at the end of a piece of written work.

The Harvard system is easy to use: it is based on the authors surname and therefore easy

A bibliography is an extended list of references dealing with particular subject matter.

it up with any other referencing scheme (such as ones using numbered references in the

Bibliographies not only include the references which the writer has directly referred to

to check. The system can be used for both reference lists and bibliographies. Do not mix
text).

in the text, but also others which the writer has found useful, perhaps as background
reading, even though you do not directly refer to them. Bibliographies should include
those items a student has used in writing their essay. It should not contain items the
student has not used.

In the text, if you summarise what an author has said in your own words you need

In summary, students will be expected to refer by source and/or author directly in the text

concerned, e.g. Smith (1989). However if a book is lengthy and you are referring to an

to any material that they have used in their essay or dissertation, and to provide a list of
those references at the end of a completed piece of written work.

58

Harvard references in the text itself

ESCP Europe: Master in European Business

only reference the authors surname and the year of publication of the book or article
argument in one chapter, or even a page number rather than the whole book, you should
add the chapter or page number in addition, e.g. Smith (1989 Chap. 1) or Smith (1989 p.
325). A brief paragraph illustrating this approach is as follows:

Student Handbook (September 2014)

59

Smith (1985 Chap. 1) describes performance related pay as a method of allocating rewards

When there is more than one work by the same author, order these works by the
date of publication in ascending order (i.e. 1994, 1995, etc.).

differentially among a group of staff. This is said to encourage individual job performance
and is thus part of modern and more effective management (Jones 1987). However, Green
(1989:22) suggests that performance-related pay undermines team work and may therefore

Where there is more than one work by an author in the same year, then arrange as
follows: 1990a, 1990b, etc. within each year.

impede organisational performance.


If you quote directly from a book or journal and you only want to quote a few words, you do

so within the text of your essay:

As in the case of the Turners above, the initial will be used to decide alphabetic
priority in the reference list, thus Turner B., would come before Turner V.

Performance related pay has been criticised for not paying sufficient regard that for most

If there is more than one author, then references are listed alphabetically by the
first author.

workers work is a collaborative and thus team activity. (Harris 1990:2)


If you quote directly from a book or journal and want to quote a slightly longer piece to

Single authored works by one author are all placed before multiple authored works

assist your argument you would normally indent the quote and of course refer to the page

by the same author, overriding date of publication, thus Bloggs (1989) would come

number from the source thus:

before Bloggs and Good (1983). However, if there are several single or multiple

Team work was seen to be a better way of ensuring that customers of the

organisation were satisfied with the service they received. (It meant that the whole

groups

rather than the individual took responsibility for customer care and there was thus less

authored works then they are ordered within ascending date order WITHIN each
group, meaning the order would go Bloggs (1985), Bloggs (1986), then Bloggs and
Good (1983), Bloggs and Poor (1984).

evidence to pass problems on to others.) (Johnson 1991: 24)


Do not use direct quotes unnecessarily, but they are useful if they add to the significance
of your argument and are not too lengthy.
If you refer to more than one work by the same author in the same year, you can distinguish
between the works by using the suffix a, b etc.: Turner (1992a), Turner (1992b). Where
authors have the same surname you will need to give their first initial to distinguish them,
i.e. Turner V. (1991), Turner B. (1991).
A Harvard list of references at the end of a text
At the end of your essay, create a separate sheet titled References. On this you list all the
full references alphabetically by authors surname using the following rules. You should
have a separate list for books and one for journals.

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FIND US ONLINE
Keeping an eye on our various online homes is the best way to make the most
of your time at the London campus. Here are all the links you need to know:

escpeurope.eu/london

fb.me/escpeuropelondoncampus

myschool.escpeurope.eu

gmail.com

fb.me/MEBescpeurope

escpeurope.tumblr.com

escpeuropealumni.org

elearningescpeurope.eu

AND FINALLY...

Twitter: @escpeurope

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ESCP Europe: Master in European Business

flickr.com/escpeurope_london

Dont forget to check out


ESCP Europes Guide to London
for useful tips on making the most
of our fabulous city!
Student Handbook (September 2014)

63

ESCP Europe Business School


527 Finchley Road
London
NW3 7BG
Tel: +44 (0)20 7443 8800
Fax: +44 (0)20 7443 8874
www.escpeurope.eu/london