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Mapping of COBIT 5 with ITIL V3 2011

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COBIT 5
Area
Governance

Domain
Evaluate, Direct and Monitor

Management

Align, Plan and Organise

Process
EDM02 Ensure benefits delivery
EDM04 Ensure resource optimisation
EDM05 Ensure stakeholder transparency
APO01 Manage the IT management framework
APO02 Manage strategy
APO05 Manage portfolio
APO06 Manage budget and costs
APO07 Manage human resouces
APO08 Manage relationships
APO09 Manage service agreements

Management

Build, Acquire and Implement

APO10 Manage suppliers


APO11 Manage quality
APO12 Manage risk
APO13 Manage security
BAI01 Manage programmes and projects
BAI02 Manage requirements definition
BAI04 Manage availability and capacity
BAI06 Manage changes
BAI07 Manage change acceptance and transitioning

Management

Deliver, Service and Support

BAI08 Manage knowledge


BAI09 Manage assets
BAI10 Manage configuration
DSS01 Manage operations
DSS02 Manage service requests and incidents

Management

Monitor, Evaluate and Assess

DSS03 Manage problems


DSS04 Manage continuity
DSS05 Manage security services
DSS06 Manage business process controls
MEA01 Monitor, evaluate and assess performance and conformance
MEA02 Monitor, evaluate and assess the system of internal control
MEA03 Monitor, evaluate and assess compliance with external requirements

COBIT is a trademark of the Information Systems Audit and Control Association and the IT Governance Institute
ITIL is a Registered Trade Mark, and a Registered Community Trade Mark of the Cabinet Office
Copyright 2012, RSIT Consulting. All rights reserved.

ITIL V3 2011 Process, Function (F) and Activity (a)


SS 4.2 Service portfolio management
SS 4.4 Demand management
SS 4.5 Business relationship management
CSI 4.1 The Seven-step Improvement Process
SS 4.1 Strategy management for IT services
SS 4.2 Service portfolio management
SD 4.2 Service catalogue management
SS 4.3 Financial management for IT services
SD 4.5 Capacity management
SS 4.4 Demand management
SS 4.5 Business relationship management
SS 4.2 Service portfolio management
SS 4.4 Demand management
SD 4.2 Service catalogue management
SD 4.3 Service level management
CSI 5.7 Service reporting (a)
SD 4.8 Supplier management
CSI 4.1 The Seven-step Improvement Process
SD 4.7 Information security management
SD 4.7 Information security management
SD 4.1 Design coordination
SD 4.3 Service level management
SD 4.4 Availability management
SD 4.5 Capacity management
ST 4.2 Change management
SD 4.1 Design coordination
ST 4.1 Transition planning and support
ST 4.4 Release and deployment management
ST 4.5 Service validation and testing
ST 4.6 Change evaluation
ST 4.7 Knowledge management
ST 4.3 Service asset and configuration management
ST 4.3 Service asset and configuration management
SO 4.1 Event management
SO 6.2.1.3 IT Operations management (F)
SO 4.2 Incident management
SO 4.3 Request fulfilment
SO 4.4 Problem management
SD 4.6 IT service continuity management
SD 4.7 Information security management
SO 4.5 Access management
CSI 5.4 Service measurement (a)
CSI 5.7 Service reporting (a)
CSI 4.1 The Seven-step Improvement Process
CSI 4.1 The Seven-step Improvement Process
| SS: Service Strategy | SD: Service Design | ST: Service Transition
| SO: Service Operation | CSI: Continual Service Improvement | - Book Section