Caprice R Jones 16411 Governor Ridge Road Apt.

106 Bowie, MD 20716 Day Phone: 2402069325 Email:

Desired Position

Seeking a challenging growth oriented service occupation that allows me to showcase my 10 years of management experience, while applying my knowledge of cash posting and billing.


Washington Hospital Center Hyattsville, Maryland US

12/2005 - 2/2010 Salary: 40,000 USD Per Year Hours per week: 45

Billing/Audit Representative

I Executed and maintained patient payments by verifying information gathered during admission process and post to their accounts. I designated a filing system to resolve discrepancies in patient accounts. Assisted in the start up of the HERA electronic billing system for all Blue Cross Blue Shield, Aetna, Untied Health Care, and Cigna payments. Also, implemented and created spreadsheets through Excel on a daily bases to forwarded to supervisors and other departments. Researched and drafted correspondence regarding incomplete payments and request re-billing of accounts as needed to correct billing mistakes. Kept accurate bookkeeping of work, including posting of data and keeping other records of poster's productivity. (Contact Supervisor: Yes, Supervisor's Name: Melford Booty, Supervisor's Phone: 301-209-5600)

The Classic Woman Mitchellville, Maryland US

12/2003 - 5/2005 Salary: 45,00 USD Per Year Hours per week: 45-60

Store Manager Knowledge of business and management principles involved in human resources, team-leadership techniques, and developing and directing employees. Directly supervised sales associates in high-end retail boutique and department stores. Provided customer service by greeting, assisting, and responding to customers inquires and complaints. Enforced safety, health, and service guidelines, while Interviewing, training, and evaluating personnel.


CCI@ John Hopkins University Columbia, Maryland US Certification - 6/2007 Major: Medical Billing Minor: Medical Coding Relevant Coursework, Licensures and Certifications: Master Certification of Medical Billing and Coding Eleanor Roosevelt Greenbelt, Maryland US High School or equivalent - 5/1984 Major: General studies Relevant Coursework, Licensures and Certifications: General studies P.G.Community College Largo, Maryland US Some College Coursework Completed 23.00 Semester Hours Major: Medical coding/ billing GPA: 2.25 Relevant Coursework, Licensures and Certifications: Letter of Recognition Basic Medical Terminology Letter of Recognition Medical Billing, Computerized Medical Billing I,II


Bertha Jones Phone Number: Reference Type: Natalie Johnson Phone Number: Email Address: Reference Type: Stefan Thomas Phone Number: Email Address: Reference Type:

Washington Hospital Center 301-209-5760 Professional


202-386-0617 Personal U.S. Army 619-218-8043 Personal Sgt.


Also worked for CACI, Inc. - Commercial, Coding Supervisor- responsible for providing group and individual instructions and direction to project manager. Provided oral and written feedback to project analysts, quality controllers, and document processing team leaders regarding their job performance. Monitored quality and production rates of project personnel