Steven Banning 2527 West Bristol Stockton, Ca 209-465-5176 209-594-5723

Objective To acquire a management position in a fun, fast paced environment which will allow me to utilize all my skills and knowledge in retail management. Summary of Qualifications • Twelve years of retail management with experience in recruiting, hiring and retaining top talent, merchandising and marketing, sales, loss prevention and customer service Experience MMM Wireless-Stockton, Store Manager 2008-2009 Recruiting, hiring and development of top talent. Responsible for the day to day operations including customer service, scheduling, banking and any other directive as set forth by corporate or direct supervisor. ITT Technical Institute-Lathrop Student Representative- 2007-2008 Directed students interested in learning about ITT Tech and its courses offered to enroll and register in school. Daily responsibilites included, outbound phone calls for interested inquiries, emailing potential students. Proper follow-up to ensure students attend orientation/registration and to ensure and help academics with student retention by developing a professional relationship. Maric College-Stockton Admissions Representative, 2006-2007 Received national training award. Averaged 4 new enrollments weekly becoming the top representative the last four months of employment. Top 5 percent in enrollments nationally, three percent regionally with an 84 percent start rate. Proficient in CampusVue and all other window based programs responsible for selling education to individuals inquiring about our programs and courses offered at our local campus. Responsible for student retention as well as enrolling new students into their desired programs. Advance America Branch Manager, 2005-2006 Directly responsible for all aspects of branch management with an emphasis on collection of bad debt to increase bottom line revenue while managing accounts in charge off status. Effective marketing to increase the number of held checks to increase branch revenue. Assisted in preparing legal documents for small claims judgements with in the requirements of state law and corporate policy. Daily functions included till and safe reconciliations , bank deposits and

customer service. Blockbuster Video Store Manager, 2004-2005 Responsibilities as a store director was to oversee all aspects of store operations. Merchandising and visual presentation, employee training, inventory control, loss prevention, and customer service. Reported to the district manager monthly to review store sales goals, employee issues, quarterly projections and P & L review. Hollywood Video Store Director, 1994-2004 Responsibilities as store director was to oversee daily operations of the store. Emphasis was on customer service and ensuring employees embraced companies mission statement by delivering exceptional and personalized guest experiences. Daily emphasis on store merchandising, visual presentation and maintaining proper inventory levels to ensure proper mix of product to increase sales through analysis of daily and weekly sales reports References available upon request