Basic PC Skills Requirements

and

Client

Personal

(Petra Mitchell)

NAME: (OPTIONAL)
< 20, PLEASE INDICATE YOUR AGE GROUP: DATE: 9 February 2008 21–30, 31–40, 41–50, > 50

$

Thank you for your participation in this questionnaire. The following questions will assist us at NT.tec™ in ascertaining your Personal Computer requirements. In some questions your response will be a simple Yes, No or Unsure marked on the scale. Other questions will ask you to rate your level of experience/knowledge on a particular aspect of computing. Please indicate your answer by placing a circle over one of the indicators on the scale. Thank you for your assistance. COMPUTER AWARENESS 1 How would your rate your overall computer skills?
(Please check a box from 0-4 where 0 = Nil and 4 = Excellent)
0 1
$

2

3

4

2

Do you understand the following terms: • RAM • • • • Hard drive Browser World Wide Web URL

No No No No No

$

Unsure Unsure Unsure Unsure Unsure

Yes Yes Yes Yes Yes

$

$

$

$

GENERAL INFORMATION 3a Do you have easy access to a computer at home? 3b On average, how often would you use a computer at the moment? 3c Do you have access to a friend or family member who can help you with computing problems? 4 If you have access to a computer, which of the following are available to use on this computer? • Inkjet printer • • • • Laser printer Scanner CD ROM drive DVD/RW
Nil
$

$

No

Unsure

Yes

Rarely No

Monthly Unsure

Weekly

$

Daily

Yes

No No No No No

$

Unsure Unsure Unsure Unsure
$

Yes Yes Yes Yes Yes

$

$

$

Unsure

Nightingale Technologies

9/02/2008

Page 1

Basic PC Skills Requirements

and

Client

Personal

(Petra Mitchell)

Internet access

No

Unsure

$

Yes

INTERNET 5a Do you have regular and easy access to the World Wide Web (WWW) outside of Work? 5b On average how often would you access the WWW? (commonly called the Internet) 5c Have you used a search engine to retrieve information on the WWW? (eg Yahoo, NineMSN, Google….) 5d Have you used the WWW to retrieve information for an educational or training course you have undertaken? 5e 5f Have you downloaded documents or software from the WWW to your local computer? Have you used a username and password to connect to a website?
$

No

$

Unsure

Yes

Nil

Rarely No No No No No

Monthly
$

Weekly

$

Daily

Unsure Unsure Unsure Unsure Unsure

Yes Yes Yes Yes Yes

$

$

5g Have you ever developed a webpage? COMMUNICATION 6a On average how often do you use an email system? 6b Do you know how to download and save an attachment from an email message? 6c On average how often do you talk to people in a chat room? 6d On average how often do you submit a message to a forum or bulletin board? WORD PROCESSING 7a Have you used a word processing software package? 7b Please rate your experience/knowledge in the following by checking a box where 0 = Nil and 4 = Excellent: • using bullets and numbering • • changing paragraph formatting and page margins and orientation adding Headers and Footers, page numbers
$

$

Nil

Rarely No

Monthly Unsure Monthly Monthly

Weekly
$

$

Daily

Yes Daily Daily

Nil Nil

Rarely Rarely

Weekly Weekly

$

No

$

Unsure

Yes

$

0 0 0

1 1 1

2 2 2

3 3 3

4 4 4

$

$

Nightingale Technologies

9/02/2008

Page 2

Basic PC Skills Requirements

and

Client

Personal

(Petra Mitchell)

GAMING 8a Do you play any type of game on your computer? If ‘Yes’ then answer questions 8b to 8f If ‘No’ then go to 9a 8b Are the games played online (through www)? 8c Are the games played installed onto the PC off a CD-ROM 8d Are the games installed onto the PC off a DVD 8e Do you play some of these games with other players • Over the internet? • Via a network link up? 8f How often do you play these games? Nil Rarely Monthly Weekly
NAMES
$

No No No No No No

Yes Unsure Unsure Unsure Yes Yes Yes Yes Yes

Daily

LIST IN THIS SPACE THE GAME

DO YOU HAVE ANY OTHER COMMENTS YOU WISH TO ADD?

MUSIC 9a Do you ever listen to music whilst on the Computer? Never Rarely Monthly If ‘Never’ then progress straight to the Comments section of this questionnaire
$

Weekly

Daily

9b Would you consider sound quality to be important to you?
(Please check a box from 0-4 where 0 = not important and 4 = Essential)
$

0

1

2

3 Weekly

4 Daily

9c How often (if ever) do you download music from the www DO YOU HAVE ANY OTHER COMMENTS YOU WISH TO ADD?
(YOU

$

Never

Rarely

Monthly

MAY ALSO WANT TO LIST HERE THE SOFTWARE YOU ARE USED TO USING FOR MUSIC DOWNLOADS

IF APPROPRIATE.)

Nightingale Technologies

9/02/2008

Page 3

Basic PC Skills Requirements

and

Client

Personal

(Petra Mitchell)

Thank you once again for your input. With this information, we at Nightingale will begin the process of customising your PC. If there is a need for more input we will contact you, always remember that you must immediately contact us if you feel you need to add to or change this information. Until then Regards Your Nightingale team

Nightingale Technologies

9/02/2008

Page 4

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