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BAR Training Services

Training Brochure

www.removalstraining.com

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Contents

Introduction to BAR Training Services.......................................................................3

Introduction To Our Field Trainer................................................................................4


Driver CPC.....................................................................................................................5-6

Statutory Training Modules.........................................................................................7-8


Skills Training Modules..............................................................................................9-12

Training Bundles..........................................................................................................13-15

Management Training..................................................................................................16-17

Additional Skills Training............................................................................................18

Our Costs......................................................................................................................19

Commercial Moving Apprenticeship.........................................................................20-21

Induction Booklets and DVDs...................................................................................22

BAR Training Services, Tangent House, 62 Exchange Road, Watford, Hertfordshire, WD18 0TG
Tel: 01923 699 484, Email: training@bar.co.uk, Web: www.removalstraining.com
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2

Introduction
toleftBAR
Running newsletter
header top

Training Services

BAR Training Services (BARTS) set the standards in industry specific training for BAR Members and
the removals industry as a whole. We can provide BARTS training courses and workshops onsite
at your premises and our costs include travel and accommodation for the trainer. We also provide
training at our BAR Head Office in Watford.
Each course can be fully tailored to suit your individual company requirements. BARTS services
include career development, management training and a full range of progressive skills based
training. BARTS commitment to improving the skills of the industry includes the production of a
nationally recognised apprenticeship scheme developed specifically for the removal industry.
BARTS employ a fully qualified and experienced team of trainers to deliver all of their
programmes. If you do not find the required training programme listed, BARTS can create and
design a bespoke programme specifically for you. For more details, please contact BARTS.

Our Field Trainer Peter


Walters presenting a
training session at BAR
head office.

BAR Training Services, Tangent House, 62 Exchange Road, Watford, Hertfordshire, WD18 0TG
Tel: 01923 699 484, Email: training@bar.co.uk, Web: www.removalstraining.com
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Introdution to our Field Trainer

Peter Walters, our BARTS Field Trainer, has been employed by BARTS since September 2011. Prior to
joining BARTS Peter was actively involved in the removals industry for 27 years. He started as a Porter,
followed by promotion to Foreman and he gained his HGV class 2 licence. His final 6 years in removals were
spent in the role of an Estimator where he secured many domestic and commercial relocations.
When the opportunity came along to work for BARTS, Peter jumped at the chance, as it provided him with a
new challenge and the opportunity to pass on his removals knowledge and experience to others.

Brings things to light that are sometimes


overlooked, good course, valuable
information
Great course, nice refresher, nice that Pete
had done removals so could relate to us
with questions
Learnt lots of things I didnt know before
Interesting and knowledgeable

I learnt quite a bit, well presented,


very knowledgeable
I liked learning how to measure and cube
items
Very informative. Good stories to back up
a point
A good course and good tutor

BAR Training Services, Tangent House, 62 Exchange Road, Watford, Hertfordshire, WD18 0TG
Tel: 01923 699 484, Email: training@bar.co.uk, Web: www.removalstraining.com

Driver CPC

The Driver CPC rules affect


everyone who drives vehicles
over 3.5 Tonnes vocationally.
In order to legally drive LGVs and
HGVs, Drivers must hold a valid
Driver Qualification Card (DQC),
and in order to remain qualified
they must attend 35 hours of
Driver CPC Periodic Training
before the expiry date shown on
their DQC.
Remember: This is periodic
training and therefore every time
your card renews, you will need to continue to attend 35 hours of periodic training prior to your card
expiring again.
The following Driver CPC training modules are available through BARTS:

Driver Essentials (7 hours): The course aims to make the drivers aware of the drivers hours rules and
regulations and other regulations regarding working time and making them realise the importance of abiding
by these rules.
Module Content: EU drivers hours, domestic rules, mixed EU and domestic driving, daily driving hours,
breaks from driving, daily and weekly rest periods, reduced daily rest calculations, split rest, daily rest
interruption, multi-manning, emergencies, working time regulations, periods of availability, the tachograph,
analogue and digital operations, penalties and infringement, daily walk-round checks.
Safe & Fuel Efficient Driving (3.5 Hrs): This course demonstrates the impact of safe and efficient driving,
including the impact on the vehicle, the individual, the company and the environment.
Module Content: Safe and efficient driving, braking, forward planning, gear selection, hazards, load
positioning, skigears or block changes, speeding, tyres and weather conditions.
Company Image & Customer Care (3.5 Hrs): Understand the impact and importance of good customer
service and care including how your role impacts the companys images.
Module Content: Understanding customer care, listening skills, using questions, using customer care to
increase sales, dealing with customer complaints.
"I liked that Peter Walters, who delivered
the course, had been in the industry

Please see overleaf for


further information on
Driver CPC

Duration:
7 hours (consisting of 2 x 3.5 hour modules) or Driver Essentials (7 hours)
Price
Onsite:
BAR Member - 985 + VAT, Non BAR Member - 1200 + VAT (Max 20 delegates)
BAR Watford: BAR Member - 87 + VAT, Non BAR Member - 105 + VAT (Per Person)

BAR Training Services, Tangent House, 62 Exchange Road, Watford, Hertfordshire, WD18 0TG
Tel: 01923 699 484, Email: training@bar.co.uk, Web: www.removalstraining.com
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Driver CPC - Continued

Packing (3.5 Hrs): It is essential that during a removal all fragile


items are packed properly using the correct materials, not only
to ensure the economic use of all packing materials.
Module Content: Customers expectations, required standards, weight of carton, setting up a workstation,
premises protection, sequence of packing, correct selection and use of materials.
Vehicle Loading (3.5 Hrs): A correctly loaded vehicle ensures that items are well protected and remain
undamaged. This course teaches correct methods of loading and the various considerations such as weight
limits/distribution within the vehicle.
Module Content: Correct loading procedures, vehicle positioning, vehicle capacity, weight distribution, part
loads, load evaluation, loading sequence, loading over the top, load protection, securing the load, unloading.
Manual Handling (3.5 Hrs): This course covers the health & safety at work regulations, types of injury, and
the correct methods that should be used when lifting and moving items.
Module Content: Importance of correct manual handling, kinetics of the spine, types of injury, safe lifting
procedures, single lifts, team lifts, lifting aids, safe use of equipment.
Risk Assessment (3.5Hrs): Risk assessments are important to protect your workers and business as well as
complying with the law. This course demonstrates how to identify hazards and reduce risk in the workplace.
Module Content: Identifying hazards, evaluating risks, recording risk assessments, reducing risks, managing
risks.
Emergency Situations (3.5Hrs): This module enables the trainee to identify how emergency situations can
develop, what to do if they happen and what they can do prevent the situation developing further.
Module Content: Breakdowns, emergencies on the motorway, accidents, incidents involving dangerous
goods, aggressive behaviour, emergency aid and how to report an incident.
Prevention of Physical Risks (3.5 Hrs): This module enables the trainee to identify physical risks to health
and the potential to cause harm. They can then identify the risk and the actions to minimise the risk to health.
Module Content: The principle of ergonomics, the potential harm that can be caused by some movements,
post posture and effects of physical fitness, manual handling, handling equipment and accidents at work.

Duration:
7 hours (consisting of 2 x 3.5 hour modules) or Driver Essentials (7 hours)
Price
Onsite:
BAR Member - 985 + VAT, Non BAR Member - 1200 + VAT (Max 20 delegates)
BAR Watford: BAR Member - 87 + VAT, Non BAR Member - 105 + VAT (Per Person)

BAR Training Services, Tangent House, 62 Exchange Road, Watford, Hertfordshire, WD18 0TG
Tel: 01923 699 484, Email: training@bar.co.uk, Web: www.removalstraining.com

66

Statutory Training Modules

Fire Warden: Statutory Training

Description: Fire safety training for employees is a legal requirement under fire legislation. BARTS
run courses for Fire Wardens and Marshals on fire prevention, fire safety and for managers who are
responsible for determining fire safety procedures.
Course Content: Current legislation, roles of the Fire Warden/Marshal, responsibilities, roll call
procedures, building checks, fire alarm drills, fire safety information pack.

Health & Fire Safety Awareness: Statutory Training

Description: All workers have a right to work in places where risks to their health and safety are
properly controlled. The Health & Safety Executive is responsible for enforcing the Health & Safety at
Work etc Act 1974 which states that all staff are suitably trained in the prevention of physical risk both to
themselves and to others. This course demonstrates the methods of identifying and reducing risks in the
workplace.
Course Content: Current legislation, responsibilities, identifying & reporting risks, basic first aid, manual
handling, fire safety, the chemistry of fire, identifying causes of fire, fire prevention.

Induction: Statutory Training


Description: It is a criteria of BAR membership that Members must be able to demonstrate that all staff
employed, hired or engaged are suitably trained and qualified. An induction programme including a full
health and safety procedure must be in place for all staff, and written records must be kept of the training
undergone by each employee, including health and safety related training. This course give students a
brief history of the industry and covers all the necessary legislation associated with induction training.
Course Content: A background of the industry, a background of the company, current legislation,
customer relations, health & safety, fire safety, manual handling, furniture handling skills.

Duration:
Price
Onsite:
BAR Watford:

One Day (7 Hours)


BAR Member - 985 + VAT, Non BAR Member - 1200 + VAT (Max 12 delegates)
BAR Member - 129 + VAT, Non BAR Member - 155 + VAT (Per Person)

BAR Training Services, Tangent House, 62 Exchange Road, Watford, Hertfordshire, WD18 0TG
Tel: 01923 699 484, Email: training@bar.co.uk, Web: www.removalstraining.com
7

Running newsletter headerStatutory


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Training Modules

Manual Handling: Statutory Training


Description: Health and safety at Work Regulations require employers to provide their employees with
health and safety information and training. This should include as necessary information and training on
manual handling injury risks and prevention. On this course students will learn the types of injury that
are caused through poor manual handling and the correct methods that should be used when lifting and
moving items.
Course Content: Importance of correct manual handling, kinetics of the spine, types of injury, safe lifting
procedures, single lifts, team lifts, lifting aids, safe use of equipment.

Very professional,
excellent presentation"

Risk Assessment: Statutory Training


Description: A risk assessment is an important step in protecting your workers and your business, as
well as complying with the law. It helps to focus on the risks that really matter in your workplace the
ones with the potential to cause real harm. In many instances, straightforward measures can readily
control risks and mean that your workplace is protected. This course demonstrates how to identify
hazards and reduce risk in the workplace.
Course Content: Identifying hazards, evaluating risks, recording risk assessments, reducing risks,
managing risks.

Duration:
Price
Onsite:
BAR Watford:

One Day (7 Hours)


BAR Member - 985 + VAT, Non BAR Member - 1200 + VAT (Max 12 delegates)
BAR Member - 129 + VAT, Non BAR Member - 155 + VAT (Per Person)

BAR Training Services, Tangent House, 62 Exchange Road, Watford, Hertfordshire, WD18 0TG
Tel: 01923 699 484, Email: training@bar.co.uk, Web: www.removalstraining.com
8

Skills Training Modules


Commercial Packing: Skills Training
Description: Commercial packing focuses on the methods of handling commercial items and the packing
materials that are used during a commercial or office move. Students will learn the correct sequence of
packing and how to identify and use the correct packing materials.
Course Content: The customers expectations, standards required, health & safety, correct selection &
use of materials, correct selection & use of equipment, labelling, packing methods for office items and
appliances.

Container Loading: Skills Training


Description: Container loading plays a huge role in our sector and there are many elements to consider
when loading a container. A correctly loaded container ensures that items remain undamaged and are
well protected. This course teaches students the correct methods of loading a container.
Course Content: The importance of correct loading, container positioning, correct use of ramps and
platforms, container capacity, weight distribution, part loads, load evaluation, loading sequence.

Documentation: Skills Training


Description: There are various forms of documentation necessary to the removals process, whether
required by law or simply to carry out a successful, efficient removal. This course provides all required
knowledge and correct completion of removals specific documentation.
Course Content: Company expectations, standards required, importance of correct documentation,
types of documentation, information required, correct completion of documentation.

Barometers & Clocks: Skills Training


Description: Barometers, Mantle Clocks, Wall Clocks and Long Case Clocks require specialist handling
when being moved. Using the correct method of handling and packing materials is essential. The course
teaches the skills required for handling and packing/wrapping barometers and clocks correctly.
Course Content: The customers expectations, standards required, main features of barometer/clock,
parts requiring special attention, actions prior to transit, preparation for transport.

Duration:
Price
Onsite:
BAR Watford:

One Day (7 Hours)


BAR Member - 985 + VAT, Non BAR Member - 1200 + VAT (Max 12 delegates)
BAR Member - 129 + VAT, Non BAR Member - 155 + VAT (Per Person)

BAR Training Services, Tangent House, 62 Exchange Road, Watford, Hertfordshire, WD18 0TG
Tel: 01923 699 484, Email: training@bar.co.uk, Web: www.removalstraining.com
9

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Training Modules

Fragile Packaging: Skills Training


Description: It is essential that during a removal all fragile items are packed properly using the correct
materials. Not only to avoid damage but also to ensure the economic use of all packing materials.
Course Content: The customers expectations, standards required, weight of carton, setting up a
workstation, premises protection, sequence of packing, correct selection and use of materials.

Non Fragile Packaging: Skills Training


Description: Non fragile packing is used for items such as books, DVDs and CDs. This course
demonstrates the correct methods of packing and how to select the right materials.
Course Content: The customers expectations, standards required, weight of carton, setting up a
workstation, premises protection, correct selection & use of materials, sequence of packing, correct
marking of carton.

Export Wrapping: Skills Training


Description: Export Wrapping is used to protect furniture in transit and gives items extra protection.
Export wrapping is a skill that requires the correct use and selection of packing/wrapping materials. This
course demonstrates the methods and techniques used in export wrapping and identifies the correct
materials that should be used.
Course Content: The customers expectations, standards required, correct selection of materials,
methods of export wrapping, crating, items requiring additional protection, dismantled items, correct
marking of carton.
"Helpful tips to take away
and put into practice"

Furniture Handling: Skills Training


Description: Using the correct methods of furniture handling is hugely important, not only to ensure
items remain undamaged but also with regard to the health & safety of personnel. This course
demonstrates furniture handling methods and teaches problem-solving.
Course Content: Manual handling, route planning, dealing with drawers and doors, dealing with turns,
dealing with stairs, premises protection, threshold steps

Duration:
Price
Onsite:
BAR Watford:

One Day (7 Hours)


BAR Member - 985 + VAT, Non BAR Member - 1200 + VAT (Max 12 delegates)
BAR Member - 129 + VAT, Non BAR Member - 155 + VAT (Per Person)

BAR Training Services, Tangent House, 62 Exchange Road, Watford, Hertfordshire, WD18 0TG
Tel: 01923 699 484, Email: training@bar.co.uk, Web: www.removalstraining.com
10

Skills Training Modules

Painting, Pictures & Mirrors: Skills Training


Description: Paintings, pictures and mirrors require specialist handling and extra protection in
preparation for transit. This course teaches the correct methods of protection and which materials
should be used.
Course Content: The customers expectations, standards required, correct selection and use of
materials, methods of packing, glazed & unglazed items, gilt frames.

Piano Handling: Skills Training


Description: Pianos are expensive items so require specialist moving and handling as well as specialist
equipment. This course demonstrates the correct way to dismantle a piano, protect it for transit and
how to reassemble.
Course Content: The customers expectations, standards required, types of piano, main features,
equipment used, parts requiring special attention, preparation for transport, handling methods,
protection in transit.
This course is delivered onsite only

Library Packing & Removals: Skills Training


Description: Aimed at training operative foremen, packers and estimators in the methodologies for
packing and removing libraries and extensive filing systems.
Course Content: Library classifications, sequential order, labelling and packing the crate, methods of
packing a library, using existing shelving, mobile shelving, crew organisation, special collections and
integrating collections.
This course is delivered onsite only

Duration:
Price
Onsite:
BAR Watford:

One Day (7 Hours)


BAR Member - 985 + VAT, Non BAR Member - 1200 + VAT (Max 12 delegates)
BAR Member - 129 + VAT, Non BAR Member - 155 + VAT (Per Person)

BAR Training Services, Tangent House, 62 Exchange Road, Watford, Hertfordshire, WD18 0TG
3
Tel: 01923 699 484, Email: training@bar.co.uk, Web: www.removalstraining.com
11

Skills Training Modules

Running newsletter header top left

Removals Essentials: Skills Training


Description: This course will be delivered on site as practical skills training where we will demonstrate
the correct methods for manual handling, vehicle loading, wrapping and packing with delegates taking
part in all practical exercises, there will be no classroom element.
Course Content: Manual handling, health & safety, vehicle loading, packing (fragile & non fragile),
wrapping, tail lifts and risk assessment.
This course is delivered onsite only



Duration:
Price
Onsite:

One Day (7 hours)


BAR Member - 985 + VAT, non BAR Member - 1200 + VAT (Max 12 delegates)

Vehicle Loading and Unloading: Skills Training


Description: A correctly loaded vehicle ensures that items are well protected and remain undamaged.
This course teaches correct methods of loading and the various considerations such as weight limits/
distribution within the vehicle.

Course Content: Correct loading procedures, vehicle positioning, vehicle capacity, weight distribution,
part loads, load evaluation, loading sequence, loading over the top, load protection, securing the load,
unloading.
This course is delivered onsite only
Duration:
Price
Onsite:

One Day (7 hours)


BAR Member - 985 + VAT, non BAR Member - 1200 + VAT (Max 12 delegates)

BAR Training Services, Tangent House, 62 Exchange Road, Watford, Hertfordshire, WD18 0TG
Tel: 01923 699 484, Email: training@bar.co.uk, Web: www.removalstraining.com
12

Running newsletter headerTraining


top left

Bundles

As a BAR Member you are required to renew your statutory training once a year. You can cover all of your
statutory or skills training in one day and save money with our bundled courses. These courses combine
two or more training modules and are delivered on site at your workplace. Below are examples of bundled
training courses we have put together.
Alternatively, BARTS can create and design a bespoke bundle to suit your needs. Call us to discuss putting
together your own bundle.

Description

Statutory Training Bundle: Health & Fire Safety,


Manual Handling, Risk Assessment

Health & Fire Safety: The Health & Safety Executive is responsible for enforcing the Health & Safety at
Work etc Act 1974 which states that all staff are suitably trained in the prevention of physical risk both to
themselves and to others. Under the Fire Safety Law all employers must implement and maintain a fire
management plan and all staff must be suitably trained in fire prevention and the course of action in the
event of a fire.
Manual Handling: Health and Safety at Work Regulations require employers to provide their employees
with health and safety information and training. This should include as necessary, information and training
on manual handling injury risks and prevention. On this course students will learn the types of injury that
are caused through poor manual handling and the correct methods that should be used when lifting and
moving items.
Risk Assessment: Demonstrates how to identify hazards and reduce risk in the workplace.
Course Content
Health & Fire Safety: The chemistry of fire, identifying causes of fire, fire prevention, fire fighting
equipment, evacuation procedures, current legislation, responsibilities, identifying and reporting risks,
basic first aid
Manual Handling: The importance of correct manual handling, kinetics of the spine, types of injury, safe
lifting procedures, single lifts, team lifts, lifting aids, safe use of equipment
Risk Assessment: Identifying hazards, evaluating risks, recording risk assessments, reducing risks and
managing risks.
"Found it interesting and learnt
new ideas even though I have
been to many H&S courses"

Duration:
Price
Onsite:
BAR Watford:

One Day (7 Hours)


BAR Member - 985 + VAT, Non BAR Member - 1200 + VAT (Max 12 delegates)
BAR Member - 129 + VAT, Non BAR Member - 155 + VAT (Per Person)

BAR Training Services, Tangent House, 62 Exchange Road, Watford, Hertfordshire, WD18 0TG
Tel: 01923 699 484, Email: training@bar.co.uk, Web: www.removalstraining.com

13

Training
Running newsletter header top
left

Bundles

Packing Bundle: Fragile/Non-Fragile Packing, Export Wrapping


Description
Fragile Packing / Non Fragile Packing : It is essential that during a removal all fragile items are packed
properly using the correct materials. This is not only to avoid damage but also to ensure the economic use
of all packing materials. Non Fragile Packing Is used for items, such as, DVDs and CDs.
Export Wrapping: This course demonstrates the methods and techniques used to export wrapping and
identifies the correct materials that should be used.
Course Content
Fragile/Non-Fragile Packing: The customers expectations, standards required, weight of carton, setting
up a workstation, premises protection, correct selection and the use of materials, sequence of packing,
correct marking of carton.
Export Wrapping: Methods of export wrapping, crating, items requiring additional protection, dismantled
items.

Commercial Packing Bundle: Commercial Packing/Library Packing


and Removals, Documentation
Description
Commercial packing: Focuses on the methods of handling commercial items and the packing materials
that are used during a commercial or office move. Students will learn the correct sequence of packing and
how to identify and use the correct packing materials.
Library Packing: Covers the methodologies for packing and removing libraries and extensive filing
system.
Documentation: This course provides all required knowledge and correct completion of removals specific
documentation.
Course Content
Commercial Packing: The customers expectations, standards required, health & safety, correct selection
and use of materials and equipment, labelling, packing methods for office items and appliances.
Library Packing & Removals: Library classifications, sequential order, methods for packing a library
using existing shelving, mobile shelving, crew organisation, special collections and integrating collections.
Documentation: Importance of correct documentation, types of documentation, information required and
correct completion of documentation.

Duration:
Price
Onsite:
BAR Watford:

One Day (7 Hours)


BAR Member - 985 + VAT, Non BAR Member - 1200 + VAT (Max 12 delegates)
BAR Member - 129 + VAT, Non BAR Member - 155 + VAT (Per Person)

BAR Training Services, Tangent House, 62 Exchange Road, Watford, Hertfordshire, WD18 0TG
Tel: 01923 699 484, Email: training@bar.co.uk, Web: www.removalstraining.com

14

Training Bundles

Manual Handling Bundle: Vehicle Loading &


Unloading, Manual Handling, Furniture Handling
Description
Vehicle Loading & Unloading: Teaches correct methods of loading and the various considerations such
as weight limits/distribution.
Manual Handling: Students will learn the correct the types of injury that are caused through poor manual
handling and the correct methods that should be used when lifting and moving items.
Furniture Handling: Demonstrates the correct methods of packing and how to select the right materials.
Course Content
Vehicle Loading & Unloading: Correct loading procedures, vehicle positioning, vehicle capacity, weight
distribution, part loads, load evaluation, loading sequence, loading over the top, load protection, securing
the load, unloading.
Manual Handling: Importance of correct manual handling, kinetics of the spine, types of injury, safe lifting
procedures, single lifts, team lifts, lifting aids, safe use of equipment.
Furniture Handling: Route planning, dealing with drawers and doors, dealing with turns, dealing with
stairs, premises protection and threshold steps.
"An enjoyable course. The Trainer made
sure it was relevant to the workplace"

Correct lifting
technique can
prevent injuries

Duration:
Price
Onsite:
BAR Watford:

One Day (7 Hours)


BAR Member - 985 + VAT, Non BAR Member - 1200 + VAT (Max 12 delegates)
BAR Member - 129 + VAT, Non BAR Member - 155 + VAT (Per Person)

BAR Training Services, Tangent House, 62 Exchange Road, Watford, Hertfordshire, WD18 0TG
Tel: 01923 699 484, Email: training@bar.co.uk, Web: www.removalstraining.com
15

Running newsletter header


top left
Management

Training

Introduction to Practical Estimating: Management Training


Description: This course has been designed as a prelude to the BTEC in Practical Estimating or
for people who are completely new to estimating. Delegates will learn the art of cubing volumes of
furniture and effects and the importance of the Estimators role.
Course Content: Quantity assessment and the unit system, the role of the Estimator, Estimators
reports, putting skills into practice, practical exercises, risk assessment.

Duration:
One day (7 Hours)

Price

BAR Watford:
Bar Member - 199 + VAT, Non BAR Member - 239 + VAT (Per Person)

"The course has been invaluable for me"

BTEC Award in Practical Estimating: Management Training


Description: The BTEC Award in Practical Estimating is a nationally recognised qualification designed
to improve the knowledge and skills of the Estimator. The two-day course includes three site visits to
local properties where students will carry out mock surveys.
Course Content: The structure of the industry, the unit system, the role of the Estimator/Surveyor, risk
assessment, The Estimators report, communication skills, contract conditions, selling the company
services, removal insurance, practical visit to 3 local properties.

Duration:
Two days

Price

BAR Watford:
BAR Member - 545 + VAT, Non BAR Member - 654 + VAT (Per Person)

BAR
BAR Training
Training Services,
Services, Tangent
Tangent House,
House, 62
62 Exchange
Exchange Road,
Road, Watford,
Watford, Hertfordshire,
Hertfordshire, WD18
WD18 0TG
0TG
Tel: 01923
01923 699
699 484,
484, Email:
Email: training@bar.co.uk,
training@bar.co.uk, Web:
Web: www.removalstraining.com
www.removalstraining.com
Tel:

2
16

Management Training

Commercial Estimating: Management Training


Description: Designed to expand knowledge of Commercial Removals, this course focuses on
calculating volume, methods for Estimating in the Commercial environment, what to look out for and
questions to ask the customer. The course includes practical exercises.
Course Content: Why volume is important, how to calculate volume (including guidelines/hints/
tips to calculating volume), estimating the amount of packing crates needed, questions to ask on site
viewings, methods of a site viewing, risk assessment, information to include in a commercial quotation.

Duration:
One Day (7 Hours)

Price

BAR Watford:
BAR Member - 199 + VAT, Non BAR Member - 239 + VAT (Per Person)

"Would recommend this course to others 100%"

Understanding the correct


procedure is key to
offering customers an
accurate and sensible
quote

BAR
BAR Training
Training Services,
Services, Tangent
Tangent House,
House, 62
62 Exchange
Exchange Road,
Road, Watford,
Watford, Hertfordshire,
Hertfordshire, WD18
WD18 0TG
0TG
3
Tel: 01923
01923 699
699 484,
484, Email:
Email: training@bar.co.uk,
training@bar.co.uk, Web:
Web: www.removalstraining.com
www.removalstraining.com
Tel:
17

Additional Skills Training

Writing a Winning Tender for the Public Sector: Additional Skills


Description: Winning contracts through the process of tendering is becoming an increasingly important
part of business life. This course gives useful tips and advice on how to prepare a professional and
successful PQQ and tender document.
Course Content: Understanding the PQQ, completing the PQQ with confidence, knowing when to bid,
identifying what makes a strong bid, increasing your chances, preparing high quality tenders.

Duration:
Price
BAR Watford:

Half Day (3.5 Hours)


BAR Member - 99 + VAT, non BAR Member - 119 + VAT (Per Person)

Customer Service: Additional Skills


Description: Good customer service is important in every industry, especially when delivering a
personal service such as a removal. This course shows how to identify the needs of the customer,
demonstrating useful techniques in communication and meeting expectations.
Course Content: Listening skills, identifying customer needs, meeting expectations, the importance of
feedback, telephone manner, face to face customer service, dealing with complaints.

Duration:
Price
BAR Watford:

Half Day (3.5 Hours)


BAR Member - 99 + VAT, Non BAR Member - 119 + VAT (Per Person)

Train the Trainer: Additional Skills


Description: The BARTS Train the Trainer programme provides personnel with the opportunity to
become a qualified in house BAR Trainer. Once qualified, attendees are able to train other members of
staff within their organisation and issue BAR Training Certificates.
Course Content: The role of the Trainer; understanding how people learn, designing training
programmes, identifying aims of training, carrying out job and task analysis, writing lesson plans, training
equipment and resources, presentation skills.

Duration:
Two Days

Price

BAR Watford:
BAR Member - 1970 + VAT, Non BAR Member - 2400 + VAT
(Per Person)

BAR
BAR Training
Training Services,
Services, Tangent
Tangent House,
House, 62
62 Exchange
Exchange Road,
Road, Watford,
Watford, Hertfordshire,
Hertfordshire, WD18
WD18 0TG
0TG
Tel:
01923
699
484,
Email:
training@bar.co.uk,
Web:
www.removalstraining.com
Tel: 01923 699 484, Email: training@bar.co.uk, Web: www.removalstraining.com

2
18

Our Costs

All of our onsite courses can be delivered anywhere in the UK. This means a
standard price is set regardless of where you are in the UK.
Training costs could be reduced if you are able to share the course with another
company in your area. Cost can be divided on a pro rata basis.

BAR
BAR Training
Training Services,
Services, Tangent
Tangent House,
House, 62
62 Exchange
Exchange Road,
Road, Watford,
Watford, Hertfordshire,
Hertfordshire, WD18
WD18 0TG
0TG
3
Tel:
01923
699
484,
Email:
training@bar.co.uk,
Web:
www.removalstraining.com
Tel: 01923 699 484, Email: training@bar.co.uk, Web: www.removalstraining.com
19

Commerical
Running newsletter header
top left

Moving Apprenticeship

Commerical Moving
Apprenticeship
The Commercial Moving Apprenticeship was created for the removals industry by
the removals industry. The apprenticeship was written in conjunction with Skills for
Logistics and can now be run through both the BAR and accredited colleges.
This is a widely recognised Level 2 qualification. It enables both those new to the
industry and existing employees to gain a transferable skill qualification to help them
in their removals career. This is open to anyone looking for a formal qualification to
cement their industry knowledge.

BAR
BAR Training
Training Services,
Services, Tangent
Tangent House,
House, 62
62 Exchange
Exchange Road,
Road, Watford,
Watford, Hertfordshire,
Hertfordshire, WD18
WD18 0TG
0TG
Tel:
01923
699
484,
Email:
training@bar.co.uk,
Web:
www.removalstraining.com
Tel: 01923 699 484, Email: training@bar.co.uk, Web: www.removalstraining.com

20

Commerical Moving Apprenticeship

Key Facts













12-18 month Programme


Nationally Recognised Level 2 Qualification
On the job training - all assessments are carried out
at your workplace - no need to attend classes
Open to all age ranges
Additional Support for Functional Skills
Allocated Mentor to support and guide you
throughout the apprenticeship
BAR Assessor will visit every 4-6 weeks
Apprentices to put together Portfolio of evidence -
with supporting witness statements from managers,
supervisors and customers.
Grants may be available. Further details can be
found on the government website, link as follows:

*The Apprentice must have


a licence or be capable of
gaining their licence within the
term of the apprenticeship, as
they will be required to drive
on public roads - either in
their own vehicle or company
vehicle (subject to insurance).

https://www.gov.uk/government/collections/apprenticeshipgrant-for-employers-of-16-to-24-year-olds

Conditions:

a. Minimum 30 hour contract


b. Minimum Apprenticeship Wage - Age dependant
c. Funding subject to age
d. If the Apprentice does not have an C or above GCSE in Maths and English - they will be
required to complete Functional Skills - Level 1
e. The Apprentice must be able to drive (there is a compulsory driving module)

Modules:

There are 10 modules, based at level 1 and 2. Apprentices must complete all 10 modules (22
credits).

Health, Safety and Security at Work

Manual Handling and Vehicle Loading for Commercial Moving

Introduction to Site Protection for Commercial Moving

Drive the Vehicle on Public Roads in a Safe and Efficient Manner*

Wrap and Pack Goods in a Logistic Environment

Warehouse Operations for Commercial Moving

Regulations in Commercial Moving

Communication in Teamwork

Customer Care

Problem Solving in the Workplace

BAR
BAR Training
Training Services,
Services, Tangent
Tangent House,
House, 62
62 Exchange
Exchange Road,
Road, Watford,
Watford, Hertfordshire,
Hertfordshire, WD18
WD18 0TG
0TG
Tel:
01923
699
484,
Email:
training@bar.co.uk,
Web:
www.removalstraining.com
Tel: 01923 699 484, Email: training@bar.co.uk, Web: www.removalstraining.com
21

Running newsletter header top left

Induction Booklets and DVDs


Induction Booklets and DVDs

We provide a range of booklets and DVDs to assist Members in their induction and statutory
training.

Induction Guide
This guide has been developed to help employees to ease into their role in the company. The
guide has been designed so that employees can work through it bit by bit. It starts with day one
and continues until the new employee has completed their probation period and/or approximately
6 months service.
Price: BAR Members 6.00 + VAT each or 5.00 + VAT each if you order 10 or more.

Skills DVDs
We provide skills DVDs, all of which come with a Best Practice Guide as follows:
Overseas Skills
Consists of 8 modules as follows:
Overseas Moving An Introduction, Documentation, Packing Materials, Packing for Export
First Principles, Packing Techniques, Loading for Export, Handling Imports, Continental Road
Removals.
Commercial Skills
Consists of 11 Modules as follows:
Commercial Moving An Introduction, Planning - Communication and Teamwork, Special
Equipment, Premises Protection, Packing Techniques, Labelling, Basic Handling, Vehicle
Positioning and Loading, Position, Security, The Foreman.
Foundation & Inland Skills
Consists of 11 Modules as follows:
The Industry, Company & People, Health & Safety at Work, Manual Handling, Customer Relations,
Communication, Documentation, Basic Packing, Basic Furniture Handling (in the booklet only),
Basic Loading & Unloading, Storage & Warehousing.
Price: 100 + VAT per DVD and booklet or 250 + VAT for 3 DVDs and booklets

BAR
BARTraining
TrainingServices,
Services,Tangent
TangentHouse,
House,62
62Exchange
ExchangeRoad,
Road,Watford,
Watford,Hertfordshire,
Hertfordshire,WD18
WD180TG
0TG
Tel:
01923
699
484,
Email:
training@bar.co.uk,
Web:
www.removalstraining.com
Tel: 01923 699 484, Email: training@bar.co.uk, Web: www.removalstraining.com

22