2590 STAFFORD COVE IDAHO FALLS IDAHO, 83401

MATTHEW W. ROHDE
Resume for Matthew Rohde

OBJECTIVE
“I have spent my entire career life surrounding myself with people and companies that
would give me an iron clad set of experiences and work skills, which would prepare me
for any career path I chose. I have hardened my work ethic and sharpened my Business
and Management skills to razor perfection. All I need now is a powerful company to
provide a dynamic and diverse environment, in which we both can grow and thrive. I’m
not looking for a good company I’m looking for a Great one. I am consistently searching
for areas within myself and my environment in which I can thrive. I am primed and
eager to create success for myself and those around me.” I have the skills. I have the
experience. I am ready, are you?

EDUCATION
University of Phoenix (Online)  2009-2011
• Currently Pursuing a Masters in Business administration

Phone: 208-541-5536
• Focus on Entrepreneurship
• Current cumulative GPA 4.0

University of Nevada Las Vegas  2001-2004

• BA in Psychology (Industrial and Organizational)
• Minor in Pre Law
• Focus on Corporate Psychology and Business Law

SKILLS
The perfect employee possesses three key skill aptitudes. They must be a leader,

Email: mrohde@facethebusiness.com
they must embrace change, and they must have exceptional skills in technology.

Leadership
• Successfully built teams that have broken sales and customer satisfaction
records.
• Personally received multiple awards for excellence
• Created Job analysis reports to create and better utilize my work force.
• Developed Best Practices and SOPs that have saved the company
hundreds of thousands of dollars.
• Created computer software that has drastically increased efficiency and
productivity
• SMART goals and Project Management
• I have created my own business and have run it successfully for nearly a
year.
• Consistently have the highest retention rates as compared to other area
managers
 3/11/2010

Embracing Change
• Effectively managed teams through major company shifts, through brand
shifts, Mergers, acquisitions, and even through corporate bankruptcy.
• Converted a $300M gold crown resort from cash based to accrual based
accounting
• Written performance plans, compensation plans, training programs, and
even taught Customer Service classes.
• Designed, purchased, and installed major technology packages.
• Exceptional communication and organizational skills
• Learn extremely quickly
• Extensive critical thinking skills
• Able to delegate and multitask effectively
• Able to process large amounts of data very quickly

Skills with Today’s Technology

• Extremely strong Computer hardware and networking background
• Programming experience
• Certifications to teach MS office suite
• Beta tested several POS systems
• FCP certification (certified to teach Front Office Comprehensive User
System)
• MAGIC Certification – (Customer Service teaching certification)
• Contract Experience
• Experience with civil litigation including civil, administrative, and
contract law.
• Business Management - MBA
• People Management – Corporate Psychology

EXPERIENCE
President of Face the Business LLC  July 2009 – Current
• Manage a web based advertising portal
• Maintain all tax and legal requirements
• Advertisement sales
• Customer Management
• Audit and report P/L and Tax information
• Much More!

GameStop Store Manager  Oct 2008– Feb 2009

• Manage All retail store activity
• Recruit, Hire, Train, Discipline, and Fire Employees

Wyndham Vacations Time Share Sales  Jan 2008– Oct 2008

• Meet weekly sales goals for APG and Close Rate

Matthew Rohde 208-541-5536 mrohde@facethebusiness.com 2

 3/11/2010

• Track customer Satisfaction before, during, and after the sale

Guest Services Supervisor / Night Manager  2007– 2008

• Manage all night auditors, Bell hops, and maintenance personnel for the night
shift.
• Audit 787 room $300M timeshare resort across many aspects
• Create SOPs for the audit procedure
• Convert entire resort from cash based accounting to accrual based accounting
• Hire, Train, Coach all new auditors
• FCP certification
• MAGIC Certification

RadioShack Store Manager  2005– 2007

• Manage all retail store activities
• Hiring certification (responsible for hiring for multiple stores)
• Manage inventory levels
• Shipping
• Advertisement

Legal Assistant Intern f or Moore & Myers Law Firm 2004– 2005
• Trial Prep
• Documentation
• Filing
• Technology Management (create PowerPoint presentations for trial)
• Client services
• Learn the legal process of civil litigation

Fao Schwartz Senior Sales Supervisor  2001 – 2004

• Managed 27 associates and $11M in inventory
• Meet Company Sales goals for UPT and DPT
• Maintain a customer service level for the team at 100%

Administrative Assistant / IT manager for Moore & Myers Law Firm 1997– 2001
• Designed, purchased, installed, and maintained Law firm computer intranet.
• Maintain office equipment

Matthew Rohde 208-541-5536 mrohde@facethebusiness.com 3