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Introduction to Business Process Management (BPM)

BTS On-Boarding

2011 Edition

Your Trainer

As a Global Business Process Management Lead and Business Support Principal


for ASAP Business Add-Ons
Add Ons in GPMO, Field Services, Ann Rosenberg is
responsible for the Business Process Management, Business Architect and SOA
methodology and governance frameworks which are offered and used in the SAP
community globally including the ASAP Business Add-ons factory.
She has design the SAP BPX certification program for associate and professional
which are being teach globally to the SAP Community, and she is the head and
founder of the SAP Global University Alliance BPM curriculum which are being
roll-out to 900 universities globally. Ann is also global KM Champion for the SOA
Practice.
She is Vice Chair of the Open Group Business Architect Group and External
Lecturer in Business Process Management at the IT University of Copenhagen
and teaching assistant at Copenhagen Business School.
Ann Rosenberg has published the book Business
Business Process Management The
SAP Roadmap and the book Real World BPM in an SAP Environment.

SAP 2011

Agenda

1.
2
2.
3.

4
4.

Objectives
Business Process Management
The new driving license to implement SAP Solutions

New Skills and Mindset

New ASAP Methodology and Governance Framework

Implementation Technologies (Business to Model and Modeling to


Execution))

Pre-package process based implementation content

Enablement (Trainings, Communities etc.)


Ho to get started
How

SAP 2011

Agenda

1.
2
2.
3.

4
4.

Objectives
Business Process Management
The new driving license to implement SAP Solutions

New Skills and Mindset

New ASAP Methodology and Governance Framework

Implementation Technologies (Business to Model and Modeling to


Execution))

Pre-package process based implementation content

Enablement (Trainings, Communities etc.)


Ho to get started
How

SAP 2011

Objectives

At the end of this course, you will be able to:


z
z
z
z
z
z
z
z
z

SAP 2011

Describe what BPM is including the evolution of Process Management


Explain why we need a new implementation approach
Summarize the component of the new driving license to implement SAP
S l ti
Solutions
Explain the benefit of applying the new ASAP framework which both
includes methodology and business add-ons to ASAP
E l i th
Explain
the b
benefit
fit off using
i pre-package
k
process based
b
d iimplementation
l
t ti
content
Summarize the new skills and mindset which is required
Understand relevant trainings available for BPM
Outline the different BPM Communities
Navigate related information in the BTS Portal

Agenda

1.
2
2.
3.

4
4.

Objectives
Business Process Management
The new driving license to implement SAP Solutions

New Skills and Mindset

New ASAP Methodology and Governance Framework

Implementation Technologies (Business to Model and Modeling to


Execution))

Pre-package process based implementation content

Enablement (Trainings, Communities etc.)


Ho to get started
How

SAP 2011

Impact of Megatrends

Why do we need a new implementation approach

SAP 2011

The Evolution of Process Management

Why do we need a new implementation approach

Business Process Management Is a


Management
g
Discipline
Business Process Management (BPM) is a management discipline
that requires organizations to shift to process-centric thinking, and
to reduce their reliance on traditional territorial and functional
structures.
BPM requires and enables organizations to manage the complete
revision cycles of their processes, from process design to
monitoring and optimization, and to change them more frequently
to adjust to changing circumstances.
The development of BPM technologies is enabling business
managers to abstract process flows and rules from the underlying
applications and infrastructure, and to change them directly.
BPM is neither a technology nor an updated version of BPR. It is an
IT-enabled management discipline. It represents a fundamental
change in how business manage and run their processes.
processes.
Source: Gartner Business Process Management Summit 2007
SAP 2011
SAP 2011

What is a Business Process?

Business Process = Chronological and logical sequence of activities to perform a


corporate
t task
t k that
th t generates
t benefit
b fit or value
l for
f the
th recipient
i i t in
i terms
t
off
transformation of material or information.

Functional
Area

Activator, Input

SAP 2011
SAP 2011

Functional
Area

Functional
Area

Valuable Output

Well designed processes are every companys


key
y success factor
Business Process Management as central element in every consulting approach
Initial situation

A companys vision and strategy


are the starting points for all
major decisions to optimize daily
business

Vision

SAP BPM
Governance
SAP BPM (ASAP)
methodology

Strategy
Products

Services

Business Process

The strategy
Th
t t
is
i translated
t
l t d into
i t processes
which deliver the optimal value concerning
the dimensions quality, service, and time.

Implementation
Organization/
People

IT Landscape/
Systems

Daily business
SAP 2011
SAP 2011

Based on business p
processes value is
generated through the implementation of
IT-systems and organizational structures

BPM covers both manual and automated


perspectives
p
p
Enterprise
e Process Ma
ap

Manual Activities
Typically >80%

End to End process spans


manual and automated
activities

Automated Activities
Typically
yp
y <20%

Typically <20%
Processes Differentiation (Own
Practices)
Typically >80%

Processes that should be as


cost effective as possible
Source: Adapted from the book:
Business Process Management The SAP Roadmap, 2009)
SAP 2011
SAP 2011

Commodity Processes
(Best Practices)

IT supporte
ed processe ssteps

Processes that deliver


competitive advances

CAUTIONS - BPM means different things for


different people
In the company, BPM is viewed as a..
60%
50%
40%
30%
20%
10%
0%
Technology, such as
Linked to serviceAn extension of our
Management
IT implementation
for building work-flow oriented architecture existing application discipline, such as for approach, such as for
style applications
software, such as for
establishing
mapping out business
automating processes
organizational
requirements to IT
not currently
process orientation
solutions
supported by IT

Source: SAP BPM online survey 1H09

SAP 2011
SAP 2011

The Evolution of Architecture

Why do we need a new implementation approach

SAP Technology portfolio mission

Why do we need a new implementation approach

New focus

Why do we need a new implementation approach

Yesterday

Today

New focus

Business Model

One Business Model

Focus on differentiation
and competitive competencies

Business Model Innovation &


transformation

Process Evolution

BPE/BPR
Lean/SigSigma

need for value creation and


realization

Business Process Management

Process Focus

Commodity Business
Processes

High Value Business Processes

Process transparancy and


Process Differentiation

Link between
Business Model and
operational Business
Processes

Missing Link

need to establish the link

Strong Link Business


Governance Management

Technology Evolution

Standardized Technology
/Optimized Core

Business Modularity
and Dynamic Venturing

Business Architecture
innovation & transformation

Enterprise
Architecture

Integrate, Standardize,
Simply, Optimized

Value Creation

Value Creation & realization

Business
Competencies

Focus on capabilities

Focus on capability and resources

Focus on core competitive and


differentiated competencies

SAP 2011

Governance Management

Why do we need a new implementation approach

SAP 2011

Agenda

1.
2
2.
3.

4
4.

Objectives
Business Process Management
The new driving license to implement SAP Solutions

New Skills and Mindset

New ASAP Methodology and Governance Framework

Implementation Technologies (Business to Model and Modeling to


Execution))

Pre-package process based implementation content

Enablement (Trainings, Communities etc.)


Ho to get started
How

SAP 2011

The new driving license to implement SAP solutions


based on best practice, own practice and best insight
Process Orchestration by leveraging

process based pre-built assets

SKILLS & MINDSET

ASAP 7 provides a

METHODOLOGY &
GOVENANCE

proven, comprehensive, repeatable and rich


i l
implementation
i methodology
h d l
to streamline
li
projects including governance frameworks
Solution Manager, BPM Technology

IMPLEMENTATION
TOOLS
PROCESS BASED
IMPLEMENTATION
CONTENT
TRAINING

COMMUNITY
AND
ENABLEMENT
SAP 2011

(Business to Model and Modeling to


execution)
Content Packages: Business Add-ons to

ASAP, Business Process Library, Rapid Deployment


Solution and Content Component: Solution Manager
content, Best Practice.
Educatio:ASA380, TBPM10, TBPM20, SOA200, EA100, VD100, OC
M100, TEC001...Associate and Professional Certifications: Project
Management, BPX, EA, TEC....
http://www.sdn.sap.com/irj/sdn
http://www sdn sap com/irj/bpx
http://www.sdn.sap.com/irj/bpx
http://ecohub.sdn.sap.com/
http://www.sdn.sap.com/irj/uac

SAP Modelling Handbook


External BPM Webinars
http://www.sdn.sap.com/irj/bpx/starterkitforbpm
http://www.sdn.sap.com/irj/sdn/soa-kit

Who need the new driving license


Persons Across the Enterprise

Business

Project Managers

Business
User

Business
Expert

Business
M
Manager

Business
Analyst
Business Process
Expert (BPX)

IT

Information
Architect

Process
Architect

Application
Consultant
Ad i i t t
Administrator

SAP 2011

Application
Architect
Services
Developer
D
Developer
l

Welcome to the exciting and interesting real world


BPM in an SAP Environment The new driving license

Applying Real-World BPM in an SAP Environment

Learn what BPM is and how to get started within and

SAP context
Benefit from a comprehensive compilation of use-cases
from early adopters
Discover SAP technology, methodology, performance
metrics and governance

Managing your business processes wisely is key to stay


ahead of your competitors! This book is your guide to
implementing Business Process Management in all its
aspects in your SAPcentric business and IT: It explains
how BPM and standard software work together, how to
prepare your company for the project, and how to put
technology governance,
technology,
governance and the philosophy behind it in
action. Extensive use cases from well known SAP
customers including technical and process details make
this book a true real-world experience!
www sappress com
www.sappress.com

SAP 2011

Available in January 2011

The new driving license to implement SAP solutions


based on best practice, own practice and best insight
Process Orchestration by leveraging

process based pre-built assets

SKILLS & MINDSET

ASAP 7 provides a proven, comprehensive,

METHODOLOGY &
GOVENANCE

repeatable and rich implementation


methodology
h d l
to streamline
li projects
j
including
i l di
governance frameworks
Solution Manager, BPM Technology

IMPLEMENTATION
TOOLS
PROCESS BASED
IMPLEMENTATION
CONTENT
TRAINING

COMMUNITY
AND
ENABLEMENT
SAP 2011

(Business to Model and Modeling to


execution)
Content Packages: Business Add-ons to

ASAP, Business Process Library, Rapid Deployment


Solution and Content Component: Solution Manager
content, Best Practice.
Educatio:ASA380, TBPM10, TBPM20, SOA200, EA100, VD100,
OCM100, TEC001...Associate and Professional Certifications:
Project Management, BPX, EA, TEC....
http://www.sdn.sap.com/irj/sdn
http://www sdn sap com/irj/bpx
http://www.sdn.sap.com/irj/bpx
http://ecohub.sdn.sap.com/
http://www.sdn.sap.com/irj/uac

SAP Modelling Handbook


External BPM Webinars
http://www.sdn.sap.com/irj/bpx/starterkitforbpm
http://www.sdn.sap.com/irj/sdn/soa-kit

The new ASAP Methodology support the 4 lifecycle

ASAP Methodology including BPM Technology BPM, AML, SOA and Value perspective

Application
Lifecycle
y

Process Lifecycle
BPM Method
BPM Technology
Business Model
Process Model
Performance
Management

To
Be
De
sig
n

IT Implementation
Method
Solution Manager
g
Performance
Monitoring
...

Project Lifecycle

Value Lifecycle

PMI/ Prince 2
PM Tools
Project Monitoring
....

Value Method
Value Discovery
Value Realization
Value Optimization
...

Project Manager
Program/Portfolio
Manager

Business Unit Owner


Business Architect
Business Analyst

....

Process Owner
Process Architect
Business Architect

CIO
Enterprise Architect
Application Consultant

Process Management
Performance Management
Val e Management
Value
Process/Performance Gov.
SAP 2011

IT Gov.

Project/Program Gov.

Business Governance

New ASAP Significantly Improves Quality of Content Over


Entire Delivery Lifecycle
ASAP
S
Methodology
et odo ogy including
c ud g BPM Technology
ec o ogy BPM,, SO
SOA a
and
d Value
a ue pe
perspective
spect e

Deliveryy
Project
Preparation

Blueprint

Realization

Run
Final
Preparation

Go-Live
Support

New ASAP extends coverage to the entire value chain

Embedding Value Management, SOA, BPM,

Significantly streamlined traditional ASAP

Significantly revised content for areas like Blueprint, Testing, OCM, etc.

SAP 2011

Run

The new ASAP 7 Methodology/ Governance


framework

Gove
ernance Framework

BPM Strategy and


Governance (Add-on
to ASAP)

SOA Strategy and


Governance (Add-on
to ASAP)

Agile(Addon to
ASAP)

P
Process
S
Scanning
i ( Add
Addto ASAP)

ASAP Implementation
I l
t ti
Roadmap

SAP
Enterprise
Architecture
Framework for
SOA (Add-on
to ASAP)
S )

AS-IS Analyze (Add-on to


ASAP)

Methodology
Program Management Office
(Add-on to ASAP)

SAP 2011

Value Management Office (Add-on


(Add on
to ASAP)

The Business Add-ons to ASAP concept


3 Categories

Business Add-Ons to ASAP


The Business Add-ons to ASAP provide proven implementation content for implementation of various industry solutions, solutions
packages, and other related areas such as Agile Methodology, BPM, SOA, VM and EA Governance and Strategy frameworks, etc.
Methodology, Governance
and implementation technology
Add-ons to ASAP
BPM Strategy and Governance
SOA Strategy and Governance
SAP EA Framework for SOA
Process Scanning Methodology
AS-IS Analyze Methodology
Agile Methodology
SAP Enterprise Modeling Applications
by IDS Scheer
ec
etc.

SAP 2011

Implementation Content
industry and cross industry
Add-ons to ASAP
BI Architecture Design
BI Reporting Design Deployment
Point of Sales
Duet
Promotion Management
Bulk Transportation Oil & GAS
HR: Performance Management
etc.

Small BPM/SOA
Implementation Packages
Add-ons to ASAP
Social Media (Twitter Customer Service,
and Marketing Campaign)
Workflows on BlackBerry or iPhone
Supply Network Planning
(Master Data Cockpit)
Sales on BlackBerry or iPhone
OneTouch SOA@Banking Toolbox
etc

The Business Add-ons to ASAP concept

Category 1: Methodology, Governance and Implementation Technology


Content

Methodology,
et odo ogy, Governance
Go e a ce
and Implementation Technology
Add-ons to ASAP
BPM Strategy and Governance
SOA Strategy and Governance
SAP EA Framework for SOA
Process Scanning Methodology
AS-IS Analyze Methodology
Agile Methodology
SAP Enterprise Modeling Applications
by IDS Scheer
etc.

Business Add-ons to ASAP delivering


Methodology, Governance and Implementation
T h l
Technology
can iinclude
l d ffollowing
ll
i
content:
t t
1. Methodology and Governance
(roadmaps, accelerators, handbooks, frameworks
examples etc.)
2. Enablement content (education, literature, white
papers, service offerings, starter kits etc.)

SAP 2011

Business Process Excellence with


SAP and IDS Scheer
SAP Enterprise Modeling applications by IDS Scheer complement the
Business Process Management capabilities of SAP NetWeaver

Business to Model

Model to Execution

SAP Enterprise Modeling


applications by IDS
Scheer

SAP NetWeaver
Business Process
Management

SOA Design
Governance

Process
Composer

Process Server

SAP 2011

Process
P
Process
Desk
Desk

Enterprise Modeling

From Conceptual Planning to Technical Blueprints

Business Add-ons to ASAP can be view and downloaded


from the EcoHub and SAP Service Marketplace

SAP 2011

Demo
DEMO 1
ASAP 7 Core from a BPM, SOA and Value perspective
Business add-ons to ASAP delivery content for SAP Enterprise Modeling Applications by IDS Scheer
http://www.sdn.sap.com/irj/bpx/starterkitforbpm?rid=/media/uuid/90bdab3f-a940-2d10-75b89e4b7992dbe7&overridelayout=true

SAPs Modeling Handbook Modeling


Standards

SAP 2011

Business Process Monitoring


Best Practice and Own Practices

Agenda

1.
2
2.
3.

4
4.

Objectives
Business Process Management
The new driving license to implement SAP Solutions

New Skills and Mindset

New ASAP Methodology and Governance Framework

Implementation Technologies (Business to Model and Modeling to


Execution))

Pre-package process based implementation content

Enablement (Trainings, Communities etc.)


Ho do we
How
e get started

SAP 2011

Customer waits 2 years before actually driving it


and it was ok to require a Ph.D. in driving to do so

Customer waits a few weeks before driving it and


no need for additional license

Engineer required to have a Ph.D. in assembling


... it was ok to collect parts from different factories

Engineer follows simple instructions and all the


parts are ready for assembly

the delivery is in pieces and its assembly would


cost up to $175,000.

the delivery is in pre-built packages and its


assembly will cost up to $25,000.

If enterprise software was a $25,000 car

If enterprise software was a $25,000 car

SAP 2011
SAP 2011

Business Process Library Central Access to


SAP Services Business Process Know-How
Business Process Library Content is stored in the CPI portal

Key Facts
Repository of reference
content for industry and cross
industryy processes
p
Covers business and end-toend process descriptions as
well as process expert content
(PPIs2, KPIs, benchmarks etc.)
Initial content available to be
expanded significantly
Important
I
t t enabler
bl for
f as-is
i
analysis, to-be process
design, solution transformation
and process
process-based
based
implementation projects

Business Process Library


Process
Catalog

Process
Map/Flow

PPIs/
Benchmarks

Value
Levers

Industries
Cross Industries

Best
Practices

Solution
Mapping

The Business Process Library allows to demonstrate true industry and process thought
leadership to customers.
2PPI:

SAP 2011

process performance indicator

Business Process Content Framework Upholding


g the BPM Methodology*
gy

Business Process Library


/BPL

SAP 2011

From collecting High Value Business Processes to


Build High Value Implementation Content
Collect High Value Processes
Collect

Customers are identified and


the collection p
process are
initiated

Enrich

Deploy

Build High Value Processes in ASAP Business Add-on


Add-on Definition

The content are enrichThe Business Processes are


g to the BPL captured into the Business
according
P
Process
Library
Lib
governance framework

Selected Business
Processes are defined as
ASAP Business Add-ons

Business Add-on Build

Implementation content are


map to the Business
P
Processes
coming
i ffrom the
th
BPL and the ASAP Business
Add-on are build

Delivery

The ASAP Business Add-ons are


delivered via SAP Service
Marketplace, SDN/BPX
Community, Solution Manager,
Roadmap Composer
and SAP Enterprise Modeling
by IDS Scheer

Example: Practice Consumer Products


Customer

Business Process

Deutsche Bank
Eckes-Granini

Order-To-Cash, Logistics

Mars

Logistics

Kraft

Order-To-Cash

Arla Food

Sales & Marketing

Electrolux

Order-To-Cash

Johnson & Johnson

Purchasing

Order To Cash
Order-To-Cash
Consumer Products

Content Owner: BU (BTC, Practices, Hubs..)


SAP 2011

The Business Add-ons to ASAP concept


3 Categories

Business Add-Ons to ASAP


The Business Add-ons to ASAP provide proven implementation content for implementation of various industry solutions, solutions
packages, and other related areas such as Agile Methodology, BPM, SOA, VM and EA Governance and Strategy frameworks, etc.
Methodology, Governance
and implementation technology
Add-ons to ASAP
BPM Strategy and Governance
SOA Strategy and Governance
SAP EA Framework for SOA
Process Scanning Methodology
AS-IS Analyze Methodology
Agile Methodology
SAP Enterprise Modeling Applications
by IDS Scheer
ec
etc.

SAP 2011

Implementation Content
industry and cross industry
Add-ons to ASAP
BI Architecture Design
BI Reporting Design Deployment
Point of Sales
Duet
Promotion Management
Bulk Transportation Oil & GAS
HR: Performance Management
etc.

Small BPM/SOA
Implementation Packages
Add-ons to ASAP
Social Media (Twitter Customer Service,
and Marketing Campaign)
Workflows on BlackBerry or iPhone
Supply Network Planning
(Master Data Cockpit)
Sales on BlackBerry or iPhone
OneTouch SOA@Banking Toolbox
etc

The Business Add-ons to ASAP concept

Category 2: Implementation Content industry and cross industry

Implementation Content
industry and cross industry
Add-ons to ASAP

Business add-on to ASAP delivering


industry and cross industry
implementation content can include:
1. Flavour methodology (Project
scope
p statement,, configuration
g
guide etc.)
2. Business Content (Business
Process structure, Process
descriptions Value Drivers,
descriptions,
Drivers KPIs/
PPIs)

SAP 2011
SAP 2011

BI Architecture Design
BI Reporting Design Deployment
Point of Sales
Duet
Promotion Management
Bulk Transportation Oil & GAS
HR Performance Management
etc.

3. Implementation
3
I
l
t ti
Content
C t t
(Solution descriptions, link to
IMG Objects, Transactions, SOA
services, Test cases etc.)
4. Enablement content
(education, literature, white
papers, service
offerings, starter kits etc.)

The new driving license to implement SAP solutions


based on best practice, own practice and best insight
Process Orchestration by leveraging

process based pre-built assets

SKILLS & MINDSET

ASAP 7 provides a

METHODOLOGY &
GOVENANCE

proven, comprehensive, repeatable and rich


i l
implementation
i methodology
h d l
to streamline
li
projects including governance frameworks
Solution Manager, BPM Technology

IMPLEMENTATION
TOOLS
PROCESS BASED
IMPLEMENTATION
CONTENT
TRAINING

COMMUNITY
AND
ENABLEMENT
SAP 2011

(Business to Model and Modeling to


execution)
Content Packages: Business Add-ons to

ASAP, Business Process Library, Rapid Deployment


Solution and Content Component: Solution Manager
content, Best Practice.
Educatio:ASA380, TBPM10, TBPM20, SOA200, EA100, VD100,
OCM100, TEC001...Associate and Professional Certifications:
Project Management, BPX, EA, TEC....
http://www.sdn.sap.com/irj/sdn
http://www sdn sap com/irj/bpx
http://www.sdn.sap.com/irj/bpx
http://ecohub.sdn.sap.com/
http://www.sdn.sap.com/irj/uac

SAP Modelling Handbook


External BPM Webinars
http://www.sdn.sap.com/irj/bpx/starterkitforbpm
http://www.sdn.sap.com/irj/sdn/soa-kit

BTS Global Competency Grid


y
: Where is BPM Community?
Service Industries

Media / Telco
Prof. Services
Utilities

In
ndustry Co
ompetence

Banking
Insurance

Consumer Industries

Consumer Products

Product Delivered as a Service

Transformation
Management

SAP 2011
SAP 2011

Business Process
Management

Organizational Change
Value Management
Management

in
ncl. Business Prrocess
M
Mgmt
(Cross-Top
pic)

Financial Services

Operatio
onal Excellencce

Chemicals
Oil & Gas
Mill Products & Mining
g

IM&C
High Tech

High Perrforming Asse


ets

Manufact.
Process Industries

Sustainability
S

Automotive
Engineering, Constr.
& Operations

Financia
al Excellence

Manufact.
Discrete Industries

Superiorr Customer Value


V

Retail
Wholesale
Travel & Transportation

IT
T Architecture
Strategic
S
IT Mgm
mt

Trading Industries

Responssive Supply Networks


N

Defense
Healthcare
Life Science

Best Peo
ople and Tale
ent

Product and Service Leadership

Higher Education &


Research
Public Sector

Billing

Strategicc IT

Public Services

Process Competence

Program
Management

Value University : ASA380 for BPM

9 BPX Associate E-Learnings (covers all aspects of ASAP 7 Methodology for BPM; BPM 300 (Governance) & BPM 130 ( ARIS Training),
and
d Enterprise
E t
i SOA Fundamentals,
F d
t l for
f SAP BTS Consultants).
C
lt t )

9 To attend the E-Learnings & take BPX Associate Certification please go to the Value University page.
9 The curriculum are also offered as classroom and virtual trainings.

SAP 2011
SAP 2011

BPX Certifications

Trainings are bookable through the Learning Center

Course: TACERT

TBPM10 Business Process Management

C_BPX_70- Application Associate Business Process Expert


SAP 2011
SAP 2011

TBPM20 Business Process Management Level II

P_BPX_70- Application Professional Business Process Expert

BPM Topics BTS Portal landing page

SAP 2011
SAP 2011

SOA KIT, an Add-on to ASAP


http://www.sdn.sap.com/irj/sdn/soa-kit

SAP 2011
SAP 2011

BPM Starter Kit, an Add-on to ASAP


http://www.sdn.sap.com/irj/bpx/starterkitforbpm

SAP 2011
SAP 2011

To get more information about the Real World BPM in an SAP


Environment please participate in the BPM Webinar Series

SAP 2011
SAP 2011

Agenda

1.
2
2.
3.

4
4.

Objectives
Business Process Management
The new driving license to implement SAP Solutions

New Skills and Mindset

New ASAP Methodology and Governance Framework

Implementation Technologies (Business to Model and Modeling to


Execution))

Pre-package process based implementation content

Enablement (Trainings, Communities etc.)


Ho to get started
How

SAP 2011

How to get Started

View the reading sample Real-World


Real-World BPM in an SAP Environment
Environment

http://www.sdn.sap.com/irj/scn/weblogs?b
log=/pub/wlg/22620

SAP 2011

How to get Started

For more information on topics discussed in this lesson


lesson, see the following references:
BPX Associate Education:
Value University page
Info on BPX Certification

Visit the communities:


BTS BPM Portal Page
http://www.sdn.sap.com/irj/sdn
http://www.sdn.sap.com/irj/bpx
http://ecohub.sdn.sap.com/
http://www.sdn.sap.com/irj/uac
SAP Modelling Handbook
External BPM Webinars
http://www.sdn.sap.com/irj/bpx/starterkitforbpm
http://www.sdn.sap.com/irj/sdn/soa-kit

BTS Contact for BPM topic:


Thomas Gonser (Community lead)
Youngsun
g
Kwon ((Topic
p expert,
p
Training
g development)
p
)

SAP 2011

Lesson Summary

You should now be able to


9 Describe what BPM is including the evolution of Process Management
9 Explain why we need a new implementation approach
9 Summarize the component of the new driving license to implement SAP
Solutions
9 Explain the benefit of applying the new ASAP framework which both includes
methodology and business add-ons to ASAP
9 Explain the benefit of using pre-package process based implementation
content
9 Summarize the new skills and mindset which is required
9 Understand relevant trainings available for BPM
9 Outline the different BPM Communities
9 Navigate related information in the BTS Portal
SAP 2011

Thank you!
Ann Rosenberg
Global Business Process Management Lead
SAP Global PMO
SAP Field Services
mailto:ann rosenberg@sap com
mailto:ann.rosenberg@sap.com

SAP 2009 / Page 54

Anita Dawanchya
Business Transformation Consultant
SAP Business Transformation Services
SAP Field Services
E anita.dawanchya@sap.com
anita dawanchya@sap com

Quiz Time!

Click on the link to start the quiz


http://service sap com/~sapidb/011000358700000980362010E
http://service.sap.com/~sapidb/011000358700000980362010E

All BTS team members are required to take & pass the quiz.
The quiz focuses on content covered in this e-learning.
SAP 2011