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14006 NE 181st Place B306  Woodinville, WA 98072 USA  00+1 (206) 920-3590 

To obtain a challenging position, utilizing my 9+ years of project management, creative problem solving, and
relationship management that enables me to consistently drive innovation and success.

• Project Management • Relationship Management • Employee/Vendor
• Business Development • New Program Launches Management
• Reporting & Analysis • Event Management • Revenue Management
• Budgeting & Forecasting • Strategic Planning • Human Resource
• Loyalty & Retention

SONAR Building Maintenance, Inc. — Redmond, WA USA September
2003 to Present
Operations / Project Manager
• Developed and aligned a wide breadth of business management and process skills to effectively
manage a small successful business in an informal but integral partnership role
• Built and maintained strong customer and vendor partnerships by delivering superior customer service
• Performed critical day to day operational functions
• Delegated tasks and responsibilities based on project scope and goals to exceed expectations and
deliver on time
• Prepared monthly account reconciliations, weekly payroll and job profitability summaries
• Managed accounts payable/receivable, cash flow and budgeting
• Successfully and steadily increased gross profits 47% from 2004 to 2007
• Managed a team of 4 building engineers and 9 commercial painters
• Created, negotiated and executed project proposals
• Increased proposal delivery by establishing and maintaining strong relationships in the construction
• Developed best practices and work order tracking system for building engineers

Equity Office Properties — Bellevue, WA USA

July 2001 to August 2003
Property Manager March 2003 to
August 2003
• Managed 4 Class “A” high rise commercial buildings with 142 tenants and 1.7 million square feet
• Led customer service coordinators, administrative assistants, building engineers and day porter staff in
fulfilling daily operational requests
• Effectively managed change through corporate consolidation
• Provided oversight of vendor services for the entire portfolio
• Facilitated the implementation of a new life safety program for building and tenants
• Managed accounts payable and budgeting processes
• Appointed administrator for implementation of new on-line work order system Angus Anywhere

Property Administrator July

2001 to March 2003
• Assisted in the management of a 65 acre office park, with 15 buildings, 130 tenants and 463,000
square feet
• Developed and managed operating budget

Spieker Properties — Bellevue, WA USA December

1999 to July 2001
Building Manager
• Selected as top candidate for management training program upon graduation from college
• Planned and executed appreciation events, toy drives and blood drives for tenants on a quarterly, bi-
annually and yearly schedule
• Assisted in customer and vendor relationship management, project scheduling and budgeting
Resume  Page Two

Central Washington University Bachelor of Science in Business Administration August
Art Institute of Seattle Certificate with honors in Baking & Pastry
March 2005
Edmonds Community College Associate of Arts
December 1997

Harold S. William Business Scholarship
Edmonds Art Festival Museum Scholarship for three consecutive years
President’s List 4.0 GPA for four consecutive quarters – Art Institute of Seattle

References Available Upon Request