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Move arbitration mailbox

Estimated time to complete: 10 minutes
In Exchange 2010, the Microsoft Exchange system mailbox is an arbitration mailbox
used to store organization-wide data such as administrator audit logs, metadata for
eDiscovery searches, and Unified Messaging data, such as menus, dial plans, and
custom greetings. When you install Exchange 2013 into an existing Exchange 2010
organization, you need to move the arbitration mailbox to an Exchange 2013
Mailbox server. If you don't move the arbitration mailbox, Exchange 2013 cmdlets
that are run won't be logged in the administrator audit log and eDiscovery searches
run on Exchange 2013 servers will be queued but won't start.

How do I do this?
1. In the EAC, go to Recipients > Migration.
2. Click New

, and then click Move to a different database.

3. On the New local mailbox move page, click Select the users that you
want to move, and then click Add .
4. On the Select Mailbox page, add the mailbox that has the following

The display name is Microsoft Exchange.


The alias of the mailbox’s email address is

5. Click OK, and then click Next.
6. On the Move configuration page, type the name of the migration batch,
and then click Browse next to the Target database box.
7. On the Select Mailbox Database page, add the mailbox database to move
the system mailbox to. Verify that the version of the mailbox database that
you select is Version 15. x, which indicates that the database is located on an
Exchange 2013 server.
8. Click OK, and then click Next.
9. On the Start the batch page, select the options to automatically start and
complete the migration request, and then click New.

How do I know this worked?

To make this change the external URL properties of the CAS virtual directories on the Exchange 2010 servers in CBTS need to be set to NULL. After you move the Microsoft Exchange system mailbox to Exchange 2013.x).ServerName. this verifies that the system mailbox resides on a mailbox database that is located on an Exchange 2013 server.AdminDisplayVersion If the value of the AdminDisplayVersion property is Version 15. run the following command in the Shell.  Successfully create and start eDiscovery searches using the EAC or the Shell in Exchange 2013.  Export the administrator audit log in the EAC. you’ll also be able to successfully perform the following administrative tasks:  Run the Search-AdminAuditLog cmdlet. Get-Mailbox -Arbitration -Identity "SystemMailbox{e0dc1c29-89c3-4034-b678e6c29d823ed9}" | FL Database. The below PowerShell cmdlets need to be run for the following servers: NAWINCBTMXC 001 NAWINCBTMXC 002 NAWINCBTMXC 003 NAWINCBTMXC 004 Get-OwaVirtualDirectory –Server <servername> |Set-OwaVirtualDirectory –ExternalUrl $NULL Get-EcpVirtualDirectory –Server <servername> |Set-EcpVirtualDirectory –ExternalUrl $NULL Get-ActiveSyncVirtualDirectory –Server <servername> |Set-ActiveSyncVirtualDirectory –ExternalUrl $NULL Get-WebservicesVirtualDirectory –Server <servername> |Set-WebServicesVirtualDirectory – ExternalUrl $NULL Get-OABVirtualDirectory –Server <servername> |Set-OABVirtualDirectory –ExternalUrl $NULL .To verify that you’ve successfully moved the Microsoft Exchange system mailbox to a mailbox database located on an Exchange 2013 server. Remove Exchange 2010 External URLs The Exchange 2010 primary site at CBTS will be switched from an Internet facing site to a non-Internet facing site.x (Build xxx.

. from your Exchange 2010 server to your Exchange 2013 server. such as mail. Autodiscover.contoso. you may need to request permission to perform these changes or have someone else make them for you.  Change the primary host (if used) to point to the internal load balanced VIP of the Exchange 2013 Client Access server on your internal DNS servers. The TTL value determines how long a DNS record stays cached on DNS servers. Now that you've configured your Exchange 2010 and Exchange 2013 servers. and owa. You might need to add new firewall rules. we strongly recommend that you reduce the time to live (TTL) values of each DNS record you want to change to its minimum interval. it's time to change your DNS records to direct connections to your new Exchange 2013 if you're using different internal host names) and owa.Configure DNS records Estimated time to complete: 15 to 20 minutes Important: Before you make any changes to your DNS You'll move the host names (for example.contoso. IP address of the Exchange 2013 Client Access server with your public DNS provider. users have been using to connect to Outlook Web Access.contoso. mail. the Exchange 2013 server will proxy their request and communicate with the Exchange 2010 server on their behalf. When an Exchange 2010 user tries to open their mailbox. or change management process. will allow you to reverse any changes faster in the event you need to revert back to your original configuration. If your organization has a network management group. such as mail. a security review process. such as 5 or 10 minutes.contoso. A smaller interval. and so on.contoso. don't make any other changes until the original TTL interval has passed. publically-accessible. add an external IP address for your Exchange 2013 (if used) to point to the external.contoso. or make other configuration changes. Configuring DNS includes the following:  Change the primary host (or internal.contoso. You might need to make changes to your firewall to support the new Exchange 2013 server. If you do need to change the TTL of your DNS records.