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SAI KUMAR PEDDIBOENA

D/No:11/19h,
psaikumar042@gmail.com,
Krishna Mandhir street,
9000427478
Eluru Road,
Gudivada-521301.

EmailId :
Contact No: +91

CAREER SUMMARY
Result driven and talented Service Professional with 1.7 years of
experience in Automotive Service.Highly skilled in troubleshooting and
maintenance of automobiles. Interacting with customers regarding
technical problems and solving them upto their satisfaction, with an
experience in successful handling of diverse groups of people.
OBJECTIVE
To serve in a reputed organization so as to acquire & enhance
technical skills, To be an Expert and to contribute Significantly &
Effectively towards Organizational Objectives. To obtain professional
career, this helps to explore myself and willing to work as a key team
player in a challenging and creative environment while being resourceful,
innovative and flexible.
PROFFESSIONAL SUMMARY
CURRENT EMPLOYER

Employer Name
Industry Type
Division
Department
Role
Reporting Authority
Experience

: Jasper Industries Pvt. Ltd.


: Automobile
: Automotive Service
: Service & Maintenance
: Floor Supervisor
: Works Manager/AGM Service
: January-2015 to till date

Jasper Industries Pvt Ltd(TATA MOTORS authorised Commercial


Vehicles dealer) is an ISO 9001-2008 Certified Company, Jasper
Industries is one of the oldest and biggest dealers of TATA MOTORS
providing Sales, Service and Spares support to TATA commercial
vehicle customers
ROLES & RESPONSIBLITES
Handling a team of 10 members which includes techinicans and
asst techinicans..
Planning the work for proper utilisation of manpower and
resources.
Coordinating with spares department for timely procurement of
spare parts.
Monitoring the quality of work performed by techinicians.
Updating the workshop status board and the updating the work
progress to the Service Advisor.
Identifying and forwarding the product issues and failures to TATA
Motors team.
Effectively interacting with customers for effective problem
solving and resolving warranty issues.
Handling warranty decisions and Customer Assistance Calls.
Trouble shooting the vehicles using TATA MOTORS Vehicle
Diagnostic softwares.
Identifying the training needs of the technicians.
Arranging for the joint investigations with the OEM vendor teams
at the time of required.

PREVIOUS EMPLOYER

Employer Name
Industry Type
Division
Department
Role
Reporting Authority
Experience

: Sri Ramadas Motor Transport Ltd


: Automobile
: Automotive Service
: Service & Maintenance
: Assistant Team Leader
: Manager-Service/Asst-M-Service
: December-2013 to December - 2014

Sri Ramadas Motor Transport Ltd (TATA MOTORS authorised


Commercial
Vehicles dealer) is an ISO 9001-2008 Certified Company, Sri
Ramadas Motor Transport is one of the oldest and biggest dealers of TATA

MOTORS providing Sales, Service and Spares support to TATA commercial


vehicle customers in the North region of Andhra Pradesh
ROLES & RESPONSIBLITES
Handling a team of 10 members which includes techinicans and asst
techinicans..
Planning the work for proper utilisation of manpower and

resources.
Coordinating with spares department for timely procurement of
spare parts.
Monitoring the quality of work performed by techinicians.
Updating the workshop status board and the updating the work
progress to the Service Advisor.
Identifying and forwarding the product issues and failures to TATA
Motors team.
Effectively interacting with customers for effective problem
solving and resolving warranty issues.
Handling warranty decisions and Customer Assistance Calls.
Trouble shooting the vehicles using TATA MOTORS Vehicle
Diagnostic softwares.
Identifying the training needs of the technicians.
Arranging for the joint investigations with the OEM vendor teams
at the time of required.

Educational Qualifications:
Graduated with 1st division with distinction in Automobile Engineering in
2013 from Godavari Institute of Engineering And Technology,
Rajahmundry (JNTU-Kakinada).
Pursued Intermediate with 1st division in Diploma In Automobile
Engineering in 2010 from VKR &VNB Polytechnic College, Gudivada
(state technical board of education -Andhra Pradesh).
Completed Schooling with 1st division in SSC in 2007 from Montessori
English Medium High School, Gudiwada (State Board of Secondary
Education-Andhra Pradesh)

STRENGTHS

Strong Technical skills.


Always optimistic and active in my pursuit.
Enthusiastic to learn and change for the betterment.
Good Communication & Interpersonal skills.
Strong team player.
IT Skills
Siebel-CRM-DMS.
Value Chain Management(VCM).
Analytics.
MS-Office.
Auto CAD 2010

PERSONAL DETAILS
Fathers name

: P.Venkateswara Rao

Date of Birth
Sex

: 31-08-1992
: Male

Marital Status
Nationality

: Single
: Indian

Languages Known

: English, Hindi,Telugu.

I hereby declare that the above-mentioned information is true to the best of my


knowledge.
SaiKumar
Peddiboena