BBI 3211 ENGLISH FOR SPECIFIC PURPOSES B.

A ENGLISH (EXEC) TRISEM 7

Title: An evaluation Report on an ESP Course for teachers in the education and training industry.

This report gives a detailed report about the importance of English Language for teachers in the education and training industry. Since early 1940's and 1950's English Language in the education industry has been demanding. Researches for English in the training and education industry have flourished as English Language is the ³Lingua Franca´ of the world. Education, business, IT, automobile manufacture, tourism, housing and real estate, hotel and catering, pilots, and many other industries need English in their daily lives. Writing, speaking, listening, conversations, communications are mainly the areas which are focused on.

There has been considerable public concern in the media about the standard of English language teaching in Malaysia and it is not uncommon to find comments in the newspapers about various inaccuracies in teachers¶ use of English in the classroom. One of the related issues is the language awareness of teachers, is. The explicit knowledge that teachers have of the underlying systems of the language that enables them to teach effectively. Andrews (1999) argues that this explicit knowledge about language is an important part of any second language (L2) teacher¶s language awareness.

Nowadays, the importance of English in Malaysia and in the world generally needs no further elaboration. The spread and influence of English has reached almost every house and area in Malaysia. The government has, since long time ago declared English as the second most important language in Malaysia after Malay Language.

The purpose of this study was to conduct needs analysis for a group of teachers in the training and education industry aimed at improving general English skills

This course is conducted mainly because to identify the English Communication Skills mostly needed by the teachers in the education industry. In addition, teachers¶ previous
PREPARED BY: Sudheep Ramasamy (B10127) Alice Durga Rathinam (B10128) Subashiny Krishnamurthy (B10119)

BBI 3211 ENGLISH FOR SPECIFIC PURPOSES B.A ENGLISH (EXEC) TRISEM 7

experiences of taking this course were investigated as well as their attitudes and wants regarding the course. The course aimed at improving learner's general English skills such as reading, writing, listening and communication skills. This course was conducted to improve the learners¶ skills now and after the course. With this purpose in mind, we have done this report so that other officers and staff's in the training division can learn more about running a similar course in the future. We worked in a group of 3, participated and involved in all processes are Mr.Sudheep Ramsey, Miss. Alice Durga and Mrs.Subashiny Krishnamurthy.

With regard to teaching English Language training at school little attention was paid to listening skills mainly because those who were involved were mainly teachers who can be said well in their listening skills. The course was mainly focused in grammar, with a total of 90% of learners who requested for their grammar skills to be improved.

Another purpose of this course is to develop and improve English Language skills among Tamil school teachers. The learners were mainly from Tamil background and they use very little English for communication purposes at home and even in school.

English has been used at home, among friends, superior and also with the working colleagues. From the survey we noticed that 40% of the target group used English sometimes at home. It is the highest percentage for this category. 35% of them always used English at home, 35% often, rarely and never 5%.5% is the least percentage for this category. Among the four categories home become the first ranking for the most usage of English. Its maybe because we run the survey in two Tamil schools which are belonging Tamil as a medium of teaching. The percentage of the target group who are always use English is 25% among friends,10% among superior and working colleagues.

We conducted the test in few different type of approach. Word games, quiz, pop quiz, test, were several approach we used. We conducted the test for 3days n went on for 4 days as the demand was high for the course from the learners. The skills comprised on grammar skills( past tense, present tense, nouns,), vocabulary, sentence construction, written skills( writing report,
PREPARED BY: Sudheep Ramasamy (B10127) Alice Durga Rathinam (B10128) Subashiny Krishnamurthy (B10119)

BBI 3211 ENGLISH FOR SPECIFIC PURPOSES B.A ENGLISH (EXEC) TRISEM 7

writing minutes meeting) oral(speaking, having simple conversations, giving speech in meetings, giving presentations, taking part in meetings,)

The target group of teachers needs practice and attention of grammar, vocabulary, listening, speaking and writing skills. Most of the target teachers are from the age of 31-40.They often used English for the communication and teaching purposes so that, they are Farley from usage of enrichment English language.65% of them are diploma holders with Tamil language. The learners are not familiar with English learning and teaching.

We analysed the listening, speaking and writing skills among the target groups of learners. From our data, 10% of them are only with excellent listening, speaking and writing skill. Most of them are in average ranking, such as listening and writing 55% and speaking 60%.it is because most of the time the target learners are used their mother tongue to communicate and working purposes. The learners are also rarely listening to the English language or read English written materials to improve their language¶s that the learners are frequently made grammar mistakes and feel ashamed to communicate with others. When we conduct this survey we face some problems. They are the target learners are from the same races and used Tamil as a mother tongue in their daily life. They are also not familiar with specific English learning and teaching in Tamil schools.

This ESP course is created specially to teachers who work in Education and Training Industry. We faced numerous problems to come up with a course design by developing syllabus and the contents. The main cause is the experience and knowledge about how to create/design a course with its syllabus, and by implementing appropriate methodology. Since our targeted group trainees are much older than we are, we are pushed to prepare a course that could capture their attention and the methodology need to be re-evaluate to suit their age and their ability to learn. Majority of them are non-graduate with only teaching Diploma. They haven¶t gone through English for Academic Purposes as all other university graduates. So our syllabus needs to be organized to deal with it too.
PREPARED BY: Sudheep Ramasamy (B10127) Alice Durga Rathinam (B10128) Subashiny Krishnamurthy (B10119)

BBI 3211 ENGLISH FOR SPECIFIC PURPOSES B.A ENGLISH (EXEC) TRISEM 7

The activities that have been planned are appropriate to the age group of our trainees. After some references and guidance from the professor, we as a group managed to produces and conduct an ESP course for teachers in Tamil Primary School. The syllabus is divided into few categories that could cater the trainees (teachers¶) needs. As per our survey we had done and interpretation out from the raw data that we had collected as attached at the end of this report, we found our purpose of this ESP course. With referred to the data, all the trainees need a course that specialize in grammar. As the 18 participants of the survey, 90% of them wants grammar course. Followed by 13 participants of the survey, 65% wants vocabulary and writing course. As a result of this, we had all three skills integrated in designing the syllabus.

The syllabus contents English language usage in their daily life of our trainees. We divide the syllabus into 3 major components/categories. They are personal category, social category and communication category. These three components/categories intend to help trainees to build their self-confidence in the use of English. This will provide opportunities to improve their conversation skills. Social category aims to instill the value of respect for others and build trainees¶ interpersonal skills. Since our targeted group are in 31-40 age of range, that is about 60%, we planned our syllabus and teaching methodology as fun as possible at the same time being knowledge profitable to the trainees. The focus in social category is to provide some basic study skills and build a positive attitude towards learning, followed by intermediate study skills. Communication category intends to be as a pathway to trainees to use the language in meaningful situations associated with topics/theme. The themes chosen are Environment, Culture and Technology. Fun studying method provides opportunities for students to have fun with English in a party like atmosphere. It helps trainees to learn English in a relaxed and nonthreatening manner.

This course content of ESP for teachers focuses on intensive practice of the following forms and functions that will help trainees to develop their language skills for general use as well as for social and academic purposes. The language forms that used in this syllabus is listening for main ideas, listening for specific details, giving and carrying out instructions, asking and
PREPARED BY: Sudheep Ramasamy (B10127) Alice Durga Rathinam (B10128) Subashiny Krishnamurthy (B10119)

BBI 3211 ENGLISH FOR SPECIFIC PURPOSES B.A ENGLISH (EXEC) TRISEM 7

answering questions, giving explanations, telling stories, give speeches, describing processes and procedures, sentence building and writing procedures.

The learning activities that were planned were treasure hunts, language games, scrap books, nature walk, project work, role plays, reading theatre, quiz, drama and singing. These activities will allow students to practice the above language skills in a non-threatening manner. The element of fun has to be incorporated in the learning contexts.

For the target group of teachers a questionnaire mainly focusing on quantitative information were used. This questionnaire was provided in paper versions and was distributed in 2 schools where we conduct the course. Teachers from Sekolah Rendah Jenis Kebangsaan Tamil Castlefield and Sekolah Rendah Jenis Tamil Sungai Besi were involved. In total 20 teachers each from 2 schools were involved. The results were translated in table and data form. The questionnaire was prepared by the group members. These reports can be found at the back of the report.

Structure of questionnaire

The main aim of the needs analysis is to gather data from the identified group of learners. The learners are teachers from the education and training industry. This then forms the basis for the development of English for Specific Purposes (ESP) e-learning module which can also be a guide for other group of learners. Keeping these purposes in mind the following questions were asked to identify the learner¶s needs.

a) Language use at home, with friends, with colleagues and superior. b) English Language Skills in areas such as speaking, writing and listening. c) Interest in area of study such as grammar, vocabulary, speaking, listening and writing.

The response for the questionnaire was good with approximately 70% of questionnaires returned back All volunteered to participate in the survey well.. The feedback was very useful
PREPARED BY: Sudheep Ramasamy (B10127) Alice Durga Rathinam (B10128) Subashiny Krishnamurthy (B10119)

BBI 3211 ENGLISH FOR SPECIFIC PURPOSES B.A ENGLISH (EXEC) TRISEM 7

and provided some interesting and unexpected results. The large numbers of learners involved were females and 1 male teacher was involved. The average age range of the learners involved were 31-40 years old. Only 2 were aged from 41-50 that is a total of 10% from the number of learners.

We conducted the test in few different type of approach. Word games, quiz, pop quiz, test, were several approach we used. We conducted the test for 3days n went on for 4 days as the demand was high for the course from the learners. The skills comprised on grammar skills( past tense, present tense, nouns,), vocabulary, sentence construction, written skills( writing report, writing minutes meeting) oral (speaking, having simple conversations, giving speech in meetings, giving presentations, taking part in meetings,)

ESP for teachers in education and training industry that conducted by us had produced well spoken and well writing teachers who joined our course. As a whole, the objective of conducting this ESP course seems to be a profitable course with good outcome. The needs of our course¶s learner¶s are relevant to all our activities and the feedback that we received also are welcoming and encouraging. The payment money that the trainees spent on our course can be said 100% valued.

Even though the older trainees are a little discreet in revealing their problems at the beginning then showed a tremendous change at the end of our course. All the teachers came out from their school to express their feeling well and to communicate well in English. For this great encouragement and outcome, definitely a similar course will be run again in future. Since the contents are more relevant to Tamil/Indian society, this course will be conducted to Tamil Primary School. If there is a need or demand to run this course in other national schools, then we might make some amendment to our course content and methodology before going ahead with it.

We conducted the test in few different type of approach. Word games, quiz, pop quiz, test, were several approach we used. We conducted the test for 3days n went on for 4 days as the
PREPARED BY: Sudheep Ramasamy (B10127) Alice Durga Rathinam (B10128) Subashiny Krishnamurthy (B10119)

BBI 3211 ENGLISH FOR SPECIFIC PURPOSES B.A ENGLISH (EXEC) TRISEM 7

demand was high for the course from the learners. The skills comprised on grammar skills( past tense, present tense, nouns,), vocabulary, sentence construction, written skills( writing report, writing minutes meeting) oral(speaking, having simple conversations, giving speech in meetings, giving presentations, taking part in meetings,).

We went to the schools every Wednesdays last month. We choose Wednesday because it had been recognised as an English Day. The target learners are very enggorageable and responded quickly to the questionnaire. All the volunteered well participated in the survey .The feedback are very useful and provided some interesting and unexpected results. The problems are we won¶t get the accurate data or information from other races. It is because we choose Tamil school teachers as our target learners. We decided to choose them because we are also from the same line.

To improve this course we have to choose other races such as Malay, Chinese or native people (Asli). We also need to do the survey in different education institution such as government and private colleges, teachers training college and among the lecturers or professors. We also have to conduct the survey in different ways such as public speaking section and writing essays.

ESP for teachers in education and training industry that conducted by us had produced well spoken and well writing teachers who joined our course. As a whole, the objective of conducting this ESP course seems to be a profitable course with good outcome. The needs of our course¶s learner¶s are relevant to all our activities and the feedback that we received also are welcoming and encouraging. The payment money that the trainees spent on our course can be said 100% valued. Even though the older trainees are a little discreet in revealing their problems at the beginning then showed a tremendous change at the end of our course. All the teachers came out from their school to express their feeling well and to communicate well in English. For this great encouragement and outcome, definitely a similar course will be run again in future. Since the contents are more relevant to Tamil/Indian society, this course will be conducted to
PREPARED BY: Sudheep Ramasamy (B10127) Alice Durga Rathinam (B10128) Subashiny Krishnamurthy (B10119)

BBI 3211 ENGLISH FOR SPECIFIC PURPOSES B.A ENGLISH (EXEC) TRISEM 7

Tamil Primary School. If there is a need or demand to run this course in other national schools, then we might make some amendment to our course content and methodology before going ahead with it.

PREPARED BY: Sudheep Ramasamy (B10127) Alice Durga Rathinam (B10128) Subashiny Krishnamurthy (B10119)

BBI 3211 ENGLISH FOR SPECIFIC PURPOSES B.A ENGLISH (EXEC) TRISEM 7

REFERENCES BOOKS

Dudley-Evans, T. & St. John, M.J. (1998). Developments in ESP: A multidisciplinary approach. Cambridge: Cambridge University Press

Hutchinson, T. & Waters, A. (1987). English for specific purposes. Cambridge: Cambridge University PressMunby, J. (1978). Communicative syllabus design. Cambridge: Cambridge University Press.

ONLINE INTERNET WEBSITES

English for specific purposes world http://www.esp-world.info/Articles_14/DESIGNING%20ESP%20COURSES.htm

British Council ± IATEFL Cardiff Online 2009 http://iatefl.britishcouncil.org/2009/forum/content-esp-course

PREPARED BY: Sudheep Ramasamy (B10127) Alice Durga Rathinam (B10128) Subashiny Krishnamurthy (B10119)

BBI 3211 ENGLISH FOR SPECIFIC PURPOSES B.A ENGLISH (EXEC) TRISEM 7

ATTACHMENTS

PREPARED BY: Sudheep Ramasamy (B10127) Alice Durga Rathinam (B10128) Subashiny Krishnamurthy (B10119)

BBI 3211 ENGLISH FOR SPECIFIC PURPOSES B.A ENGLISH (EXEC) TRISEM 7

NEEDS SURVEY 2010 It is important to know the needs of students before we could prepare a good study module. We prepared this needs survey to learn about what is your preference in English Language learning. The results will be used to design a module/course that could cater the students (your) needs. For that reason, your opinion is highly welcomed and important to us. Your answers will be kept anonymous and confidential. Please answer all questions honestly. Thank you. Sincerely, Sudheep Ramasamy Alice Durga Rathinam Subashiny Krishnamorthy (Bachelor of Arts (honors) in English Language

PREPARED BY: Sudheep Ramasamy (B10127) Alice Durga Rathinam (B10128) Subashiny Krishnamurthy (B10119)

BBI 3211 ENGLISH FOR SPECIFIC PURPOSES B.A ENGLISH (EXEC) TRISEM 7

Please tick the appropriate column 1. What is your age?

20-25

26-30

31-40

41-50

51>

2. Are you male or female?

Male

Female

3. What is your position in school?

Headmaster

Senior Assistant

Academic Staff

Non-Academic Staff

4. What is your highest level of education? Others Specify «««««..

SPM/STPM

Diploma

Degree

Masters

PhD

5. What is your mother tongue? Tamil English Malay Chinese (Mandarin,Hokkien,Hakka,Cantonese) Others, Specify..........................

PREPARED BY: Sudheep Ramasamy (B10127) Alice Durga Rathinam (B10128) Subashiny Krishnamurthy (B10119)

BBI 3211 ENGLISH FOR SPECIFIC PURPOSES B.A ENGLISH (EXEC) TRISEM 7

6. How often do you use English in your communication at home?

Never

Rarely

Sometime

Often

Always

7. How often do you use English in your communication with friends?

Never

Rarely

Sometime

Often

Always

8. How often do you use English in your communication with your superior?

Never

Rarely

Sometime

Often

Always

9. How often do you use English in your communication with your working colleagues?

Never

Rarely

Sometime

Often

Always

PREPARED BY: Sudheep Ramasamy (B10127) Alice Durga Rathinam (B10128) Subashiny Krishnamurthy (B10119)

BBI 3211 ENGLISH FOR SPECIFIC PURPOSES B.A ENGLISH (EXEC) TRISEM 7

10. How is your speaking skill in English?

Below average

Average/good

Very good

Excellent

11. How is your writing skill in English?

Below average

Average/good

Very good

Excellent

12. How is your listening skill in English? (listening English songs, listening to conversations in English movies and conversation between people)

Below average

Average/good

Very good

Excellent

13. In what area in English language do you think you need to attend for a course(can tick more than one) Grammar Vocabulary Speaking Writing Listening
Thank you.
PREPARED BY: Sudheep Ramasamy (B10127) Alice Durga Rathinam (B10128) Subashiny Krishnamurthy (B10119)

BBI 3211 ENGLISH FOR SPECIFIC PURPOSES B.A ENGLISH (EXEC) TRISEM 7

Item No Question Demographic Age 1 20-25 26-30 31-40 41-50 51> 2 Gender Male Female 3 Position Headmaster Senior Assistant Academic Staff Non-Academic Staff 4 Education SPM/STPM Diploma Degree PHD Others 5 Mother Tongue Tamil English Malay Chinese Others Usage 5-Always Home Friends Superior Working Colleagues
Skill 10 Speaking 11 Writing 12 Listening 4-Excellent 2 2 2

0 6 12 2 0 1 19 1 3 16 0 0 13 6 0 1 20 0 0 0 0 3-Sometime 2-Rarely 8 6 11 10 1-Never 1 2 1 1 1 0 0 0

4-Often 7 5 2 2 3 7 6 7

6 7 8 9

3-Very good 2-Average/good 1-Below Average 6 12 0 6 11 1 6 11 1

13

Co u r s e Gr a m m a r V o c a bu la r y S p e a k in g W r itin g L is te n in g

Ye s 18 13 8 13 1

No 2 7 12 7 19

PREPARED BY: Sudheep Ramasamy (B10127) Alice Durga Rathinam (B10128) Subashiny Krishnamurthy (B10119)

BBI 3211 ENGLISH FOR SPECIFIC PURPOSES B.A ENGLISH (EXEC) TRISEM 7

PREPARED BY: Sudheep Ramasamy (B10127) Alice Durga Rathinam (B10128) Subashiny Krishnamurthy (B10119)

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