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Chick-fil-A

Pressure Fryer
and
Open Fryer
Warning Messages
and Error Codes
Document Date: June 21, 2002 **Preliminary**

Tim Landwehr
Software Engineer
Henny Penny Corp.
UNCONTROLLED DOCUMENT
This is an uncontrolled document. All information is subject to change without notification!
Each page within is dated in the lower right corner. The information presented was believed to be accurate at the
time it was published, but changes in design and operation may have been made since that time. Also, inaccuracies
in the documentation may have been discovered after this copy was printed and distributed. Since this document
is not managed by a controlled distribution and update list, you cannot be assured that the information you
have here is accurate, or that this copy of the document is the latest, most up-to-date revision.

----- C O N F I D E N T I A L -----

CFA Fryers

Error Codes

CFA Pressure Fryer, Open Fryer
This document describes the program settings and messages of the Chick-fil-A
Pressure Fryer controller, software version 1.21, and Chick-fil-A Open Fryer controller,
software version P1.15. These controllers were first available in June, 2002.

--- NOTICE --The decision has not yet been made as to whether this information should be
confidential or whether it may be freely distributed to interested parties, including
customers and restaurant personnel.
Until such a decision is made, the information presented here should be kept
confidential, and in general should not be revealed to outside parties or to restaurant
personnel.

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CFA Fryers

----- C O N F I D E N T I A L -----

Error Codes

Document Revision History
Version 3 6/21/2002
Added E-70A Error (Fan Vac Jumper Missing)
Additional info for W-1 (low voltage warning) and E-25, E-26 Error Codes (amps errors)

Version 2 5/23/2002
Added this "Document Revision History" section.
Updated line art of PF panel -- adds 0:45 to product #6.
Updated line art of OF panel -- changes product #2 from Potato Roundabouts to HashBrown.

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...................................................................................................................................................................................................................................................................................................................................................................................................................... 17 E-10 ............C O N F I D E N T I A L ----- Error Codes Chick-fil-A Pressure Fryer Controller:...... 15 E-4 ............... 22 E-20 D..................Order of Priority ................................................................................................. 23 E-25 ............................................................... 11 W-7 ...................................................................................................................... 25 E-41 ............................................................................................................................................................................................................................................................................................................................................................................................................................................................................................... 12 W-9 ............................................................................. 24 E-26 ................................................................................................................................................................................................................................................... 27 E-70 A ..................................................................................... 10 W-6 ................................................ 26 E-46 ................................................................................................................................................................................................................................................................ 15 Error Codes -....................................... 28 E-70 B .................................................. 20 E-20 B ............................................................. 8 W-3 .............................................................................................................................. 19 E-20 A ......................................................... 16 E-6 ................................................................................................................................. 7 W-2 ................................................................................................... 10 W-5 ............................. 21 E-20 C..................................doc page 4 of 30 06/21/02 8:25 AM ................................................................................... 6 W-1 ...............CFA Fryers ----........................................................................................................................................................................................................................................... 13 "OIL TOO HOT").............................................. 9 W-4 ................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................ 5 Warning Messages ............................... 14 Error Codes ... 5 Chick-fil-A Open Fryer Controller: ................................................................................ 18 E-15 ................ 30 tal / CFA-PF-OF-Error-Codes-v3........................................................................................................................................................................................................... 16 E-5 ............................................................................................... 29 E-92 ...........................................................................

----.C O N F I D E N T I A L ----- CFA Fryers Error Codes Chick-fil-A Pressure Fryer Controller: Chick-fil-A Open Fryer Controller: tal / CFA-PF-OF-Error-Codes-v3.doc page 5 of 30 06/21/02 8:25 AM .

When a Warning Message is generated. and shows a descriptive message ("WAS NOT READY". W-6 Slow Cooking: Check Coils. Contactors. Connections. In addition. "LOADED BEFORE READY LIGHT") in the rest of the display.----. Warning Messages are activated based on user actions or based on the actual performance of the fryer. (no code) Oil Too Hot (compared to present setpoint temperature) tal / CFA-PF-OF-Error-Codes-v3. Receptacle. All warnings are rescinded as soon as the CANCEL button is pressed. then continues to sound a short beep once per second for the rest of the message display.doc page 6 of 30 06/21/02 8:25 AM . Contactors.where the suspicion is based on observed temperature behavior rather than direct sensing of the heater operation. Warning Messages may alert the user to suspected hardware problems -like failed heating elements -. though another.for about two seconds. W-2 Slow Heat-up: Check Coils.like a telephone sound -. the controller shows a Warning Code ("W-3") in the left side of the display. Connections. W-3 Was Not Ready: Loaded Before "Ready" Light W-4 Slow Cooking: Frozen Prod? Too Much Prod? W-5 Slow Cooking: Wait For "Ready" Light Before Loading. or starting a cook cycle before the fryer has recovered to setpoint. The speaker sounds a warbling tone -. for example. W-7 Low Amps: Check Coils. pending warning may immediately take its place. then repeats. Contactors. and Wiring. W-9 Discard Product: Overcooked. Warning Code Description W-1 Voltage Low: Check Plug. Warning Messages are canceled by pressing the CANCEL button (#2). In general. Warning Message displays are frequently the result of operator error: overloading the fryer.C O N F I D E N T I A L ----- CFA Fryers Error Codes Warning Messages While Error Codes (below) generally result from some kind of hardware or equipment problem.

False Low Voltage warnings will not occur as a result of an improperly programmed Fryer Supply Volts value. for example -.95 x 120V. the warnings will sound only every 30 minutes. or is set incorrectly. For example. If the voltage drops below a programmed limit (normally 90% of nominal voltage).or two-second dip in the voltage will generally not trigger the warning. etc. the controller would display this as 0. Note: The controller monitors the Line Voltage by monitoring the 24 VAC side of the transformer. i.is actually a calculated value based on the "percent of nominal" volts reading multiplied by the programmed "Fryer Supply Volts" setting (Tech Mode. If the voltage is continuously or repeatedly low while not cooking. the warning message will be displayed at the conclusion of the cook cycle. or "114 V". if the incoming line voltage is low.). the controller signals a "Voltage Low" alarm. If the T-11 setting is programmed wrong." "RECEPTACLE" Press the "Cancel" button (#2) to cancel the message.C O N F I D E N T I A L ----- CFA Fryers Error Codes Warning Code Display Message Description W-1 "VOLTAGE LOW" The controller monitors one leg (typ. "CHECK PLUG. Note: All Line Voltage monitoring is handled internally as a "percent of nominal". L1-L2) of the incoming line voltage being supplied to the fryer. 24 VAC = 100%. Consequently. 240. assume a 208V fryer was set for Fryer Supply Volts = 120V. the "percentage" voltage display should always be considered the most reliable indicator of actual voltage status. so a brief one. 208. The line voltage reading is heavily averaged by the controller. T-11).----.doc page 7 of 30 06/21/02 8:25 AM . If low voltage is detected while cooking. Because of this. the 24 VAC output of the transformer will be proportionally low as well. the AC Volts display can be very misleading."206V". If low voltage is detected while not cooking. If the voltage was actually 95% of nominal. the Voltage Low warning is displayed immediately. The display that shows line voltage as an actual AC Volts value -. tal / CFA-PF-OF-Error-Codes-v3. This would look very misleading for a 208V fryer. Regardless of the nominal supply voltage of the fryer (120. the Low Voltage warning is fully functional even if the T-11 Fryer Supply Volts setting is not set. to avoid continuously displaying the warning. Keep in mind that the controller monitors 24 VAC side alone and does not actually read the high voltage side of the transformer.e.

and power up after filtering) the controller monitors the heat-up rate from 270°F to 310°F." If the peak heat-up rate does not achieve a programmed limit. tal / CFA-PF-OF-Error-Codes-v3. (If the fryer is above 270°F at power on.doc page 8 of 30 06/21/02 8:25 AM . However. As the warning message indicates. If any Low Voltage events occurred during the heat-up then the controller will not generate a Slow Heat-up Warning. the controller only activates the warning message display if three of the last four heat-ups were unacceptable. Press the "Cancel" button (#2) to clear the warning message.C O N F I D E N T I A L ----- CFA Fryers Error Codes Warning Code Display Message Description W-2 "SLOW HEAT-UP" Each time the fryer is turned on (morning startup. the low voltage condition already explains why the heatup would be slower than normal. the slow heat-up rate could be due to a failed heating coil or faulty connections or contactors. or possibly by having the oil level way too high." "CONNECTIONS.) "CHECK COILS.----. and three of the last four heat-ups also have failed to achieve that limit. the controller activates the "Slow Heat-Up" warning. Note that low heat-up rates can sometimes be caused by adding oil or stirring the oil during the heat-up. so it would take repeated events like this to activate a false "Slow Heat-up" warning." "CONTACTORS. the monitoring is skipped. In this case.

Note: This warning is not activated when the oil temperature is on the high side of the ready range. The oil temperature should always be in the Ready range (5°F below setpoint to 15°F above setpoint) before product is loaded and a cook cycle is started.----.possibly dropping the temperature out of the Ready range by the time the start button is pressed. See "W7 -. It is understood that placing food into the oil will immediately cause a temperature drop -.C O N F I D E N T I A L ----- CFA Fryers Warning Code Display Message W-3 "WAS NOT READY" "LOADED BEFORE" ""READY" LIGHT" Error Codes Description This warning message is activated at the start of a cook cycle if the controller determines that the user loaded product before the oil temperature had returned to the "Ready" range. For this reason.Oil Too Hot" warning below. Press the "Cancel" button (#2) to clear the warning message.doc page 9 of 30 06/21/02 8:25 AM . If the oil temperature was below the Ready range when the product was loaded. Instead. tal / CFA-PF-OF-Error-Codes-v3. 60 seconds) before the start button was pressed. the controller does not check the temperature only at the moment the cook cycle is started. the "Was Not Ready" warning is activated only if the oil temperature was below the Ready range for an entire N-second period (typ. the "Was Not Ready" warning will be activated as soon as the cook cycle is started.

it is presumed that the user was either trying to cook too much product at once. Unless a "Discard" warning was displayed just before the Slow Cook warning.doc page 10 of 30 06/21/02 8:25 AM . This feature. which in turn will result in a longer-than-normal cook time (due to load compensation). it is likely to remain lower-than-normal throughout the entire cook cycle. tal / CFA-PF-OF-Error-Codes-v3. and that the fryer was in the Ready range at the start of the cook cycle. elapsed time of that cook cycle exceeds a warning limit for that particular product. the user started the cook cycle before the oil temperature had returned to the Ready range. The elapsed time of any cook cycle can be more or less than the programmed time due to the Load Compensation feature. W-5 "SLOW COOKING" "WAIT FOR" ""READY" LIGHT" "BEFORE" "LOADING. or was cooking product that was frozen when it shouldn't have been (pressure fryer only). the controller has already determined that the heating elements and voltage appear okay. In the case of the W-4 warning. Since the fryer started out at a lower-than-normal temperature. the food is acceptable for use. Consequently. elapsed time of that cook cycle exceeds a warning limit for that particular product.such as a failed element or bad contactor -. (See W-4 above for details about how the Load Compensation feature can stretch cook time. Press the "Cancel" button (#2) to clear the Slow Cook warning." A "Slow Cook" Warning is generated at the conclusion of a cook cycle if the actual. the food is acceptable for use.C O N F I D E N T I A L ----- CFA Fryers Warning Code W-4 Display Message Pressure Fryer: "SLOW COOKING" "FROZEN PROD?" "TOO MUCH ?" Open Fryer: "SLOW COOKING" "TOO MUCH" "PRODUCT?" Error Codes Description A "Slow Cook" Warning is generated at the conclusion of a cook cycle if the actual.. Unless a "Discard" warning was displayed just before the Slow Cook warning. "starting before the fryer was ready" is presumed to be the root cause of the Slow Cook problem. Since no other cause is found to explain the slow cooking problem.will also result in a deeperthan-normal temperature drop. A bigger-than-normal product load will generally result in a deeper-than-normal temperature drop.. However. automatically runs the cooking timer countdown more slowly when the temperature drops lower than normal. anything that reduces the heating capacity -.) In the case of the W-5 warning. and also will result in stretched cook time.----. Press the "Cancel" button (#2) to clear the Slow Cook warning. which helps assure consistent product doneness.

) In the case of the W-6 warning the controller has already determined that the voltage appears okay and that the fryer was in the Ready range at the start of the cook cycle. tal / CFA-PF-OF-Error-Codes-v3.----. However. the food is acceptable for use. Unless a "Discard" warning was displayed just before the Slow Cook warning." (See W-4 above for details about how the Load Compensation feature can stretch cook time. Press the "Cancel" button (#2) to clear the Slow Cook warning." "AND WIRING. the controller will presume there is a problem with the heating coils or contactors.doc page 11 of 30 06/21/02 8:25 AM . the controller will assume the Slow Cook problem is actually the result of a heat capacity problem." "CONTACTORS. "CHECK COILS. etc. if the most recent heat-up activated a "Slow Heat-up" warning.C O N F I D E N T I A L ----- CFA Fryers Error Codes Warning Code Display Message Description W-6 "SLOW COOKING" A "Slow Cook" Warning is generated at the conclusion of a cook cycle if the actual. Consequently. elapsed time of that cook cycle exceeds a warning limit for that particular product.

The controller sets the Min and Max Amps Limits based on the programmed Voltage setting. the three amps readings displayed are "latched" values from the last time the fault condition was observed. Typically. bad connection. the warning display will show "NOW xx xx xx". Check Tech Mode step T-11 and confirm the nominal voltage is set correctly. this warning would result from a contactor problem. In this case. then the warning message will show "WAS xx xx xx"." "CONNECTIONS" "CONTACTORS" Error Codes Description Electric Fryer Only: The "Low Amps" warning is activated if the amperage reading (electrical current) for any of the three amps sensors falls below the CFA-26 "MIN ACCEPT. Under most circumstances. this warning is not the result of a low voltage situation. tal / CFA-PF-OF-Error-Codes-v3. In this case. Do this ONLY if you are absolutely certain that the problem is due to a defective current transducer assembly and not a fault in the fryer. indicating that the fault condition is still present.doc page 12 of 30 06/21/02 8:25 AM . a failed heating element. When the warning message is displayed the actual amps values are shown. activate Info Mode by pressing INFO and PROG at the same time. W-7 Possible Causes: 1. The Min and Max amps limits are set automatically when the "Fryer Supply Volts" setting (step T-11) is programmed in Tech Mode. Note: All Amps errors can be disabled by simply unplugging the transducer harness.C O N F I D E N T I A L ----- CFA Fryers Warning Code Display Message W-7 "LOW AMPS" "WAS 37 25 25" "CHECK COILS. as the W-1 "LOW VOLTAGE" warning takes precedence over this "LOW AMPS" warning. or bad contactor. Wrong wattage heating element installed. 3. AMPS" setting (when the heat output is on). the three amps readings are "live" values. Wrong "Fryer Supply Volts" setting. To view the Min and Max amps limits.----. Press the DOWN button to view the Low Limit. Press DOWN a second time to view the High Limit. indicating the present reading for each amps sensor. then press INFO once to circle around to the Amps display on the last step. If the heat is presently on and one or more of the readings is still too low. or some other wiring problem. 2. failed heating element. If the heat is not presently on. etc. Fault in the amperage monitoring circuits. or if it is on now but all three amps readings are presently okay. a wrong wattage or wrong voltage element.

C O N F I D E N T I A L ----- CFA Fryers Warning Code Display Message W-9 "DISCARD" "PRODUCT" Error Codes Description A "Discard" Warning is generated at the conclusion of a cook cycle if the actual. which will try to identify the root cause of the cooking problem. elapsed time of that cook cycle exceeds the absolute maximum allowed for that particular product. the Discard warning will be immediately followed by a Slow Cook warning.doc page 13 of 30 06/21/02 8:25 AM . the controller will -. the product has cooked so long that it is too dry (internally) to be considered acceptable. Even though the color of the product may look acceptable. Press the "Cancel" button (#2) to clear the Discard warning. tal / CFA-PF-OF-Error-Codes-v3. This "discard" tone is distinctly different from the normal "warbling" warning tone. "OVER-COOKED" (See W-4 above for details about how the Load Compensation feature can stretch cook time. In the case of a Discard warning.) If the overall duration of a cook cycle exceeds the programmed Discard limit. the food is to be discarded immediately and not served.at the end of the cook cycle -begin displaying the Discard warning message and sounding a continuous pulsed tone.----. In most cases.

the product load will cause the temperature to drop fairly quickly. the normal cook display will return. the alarm will also stop if a second cook interval is reached. All normal cooking functions continue in the background during this warning. Rather. the warning message and alarm tone continue until the temperature drops down into the acceptable temperature range. or until the end of the cook cycle is reached. it is simply indicating that the oil is too hot for the product being cooked. tal / CFA-PF-OF-Error-Codes-v3. so as soon as the Oil Too Hot warning clears. so the "Oil Too Hot" display will generally cancel itself pretty soon unless the oil temperature was way over setpoint at the start. (On Pressure Fryers.doc page 14 of 30 06/21/02 8:25 AM . Unlike other warnings. the controller sounds a continuous warbling tone and alternately displays "OIL TOO HOT" and the current oil temperature. If the oil is above the Ready range at the start of a cook cycle.) In most cases.C O N F I D E N T I A L ----- CFA Fryers Warning Code (no code) Display Message "OIL TOO HOT" "338°F" (actual oil temp. the "Oil Too Hot" warning cannot be canceled by pressing the "Cancel" (#2) button. or imply that the oil is overheated to an unsafe level.) Error Codes Description The "Oil Too Hot" warning is activated if the oil temperature is above the Ready range (setpoint + 15°F) at the start of a cook cycle. Note: This warning is not intended to imply a hazardous situation. Instead.----.

doc page 15 of 30 06/21/02 8:25 AM . E-6 Main Temperature Probe Failure 6. E-46 EEPROM Memory Write Error tal / CFA-PF-OF-Error-Codes-v3. Error Codes -. The speaker sounds "whoop-whoop-whoop-whoop-whoop" followed by a quiet pause (about 10 seconds or so). When multiple errors are detected simultaneously. E-20 Gas Ignition Errors (Gas Open Fryer Only) 12. while other codes will remain for as long as the hardware problem persists. E-4 Controller (CPU) Circuit Board Overheated 2. as it is really the result of operator error: opening the drain when the fryer is turned on. Press any button to acknowledge the error and silence the alarm. E-70A Fan Vacuum Input Jumper Wire Missing 11. Some error codes will vanish as soon as they are acknowledged.C O N F I D E N T I A L ----- CFA Fryers Error Codes Error Codes Error Code displays generally result from some hardware problem or anomaly. E-5 Oil Overheated (Software high limit) 7. Error Code Description 1. and a descriptive message ("DRAIN IS OPEN") is displayed in the right side. E-26 Heat Amps Locked On (Electric Fryer Only) 8. If that error is corrected or otherwise vanishes. When an error code is generated. E-70B Power Switch Failure or Wiring Error 10. "E-15") is displayed in the left side of the display window. E-25 Heat Amps Too High (Electric Fryer Only) 9. only the highest priority error code is reported.----. E-41 Programmed Settings Lost 13.Order of Priority The following table lists the order of priority for the error codes in the Chick-fil-A Pressure Fryers and Open Fryers. then repeats. the error code itself (i.e. or turning the fryer on when the drain is open. The E-15 Drain Open code is an exception. E-15 Drain Handle Open (While Fryer is On) 5. then the next highest priority error code will be reported. E-10 Electo-mechanical High Limit Device Tripped 4. E-92 24 Volt Current Limiter (Fuse) Tripped 3.

E-4 Possible Causes: 1. E-5 Possible Causes: 1. 3. The error will disappear automatically. Controller thinks everything is fine. This error is generated when the thermistor temperature sensor on the controller board reaches or exceeds 160°F. When probe reading returns to "accurate" reading. Moisture or contamination on the controller board affecting the analog circuits or a-to-d converter chip. tal / CFA-PF-OF-Error-Codes-v3. with no user intervention. Moisture or contamination on the controller board affecting the analog circuits or a-to-d converter chip. This error is generated when the pot temperature reading (RTD temperature probe) reaches or exceeds 405°F. due to missing insulation or blocked airflow. or failure (shorted on) of heat output driver chip on the controller board. CPU° calibration incorrect.----. controller immediately sees that the oil temperature is too hot. due to heat contactor locked on. but is regulating oil temperature well above the correct value.doc page 16 of 30 06/21/02 8:25 AM . This can cause failures 2 and 3 noted above. Intermittent failure of the RTD Temperature Probe in such a way that it sometimes reads artificially low values and consequently overheats the oil. 3. heat relay on the I/O board locked on. Oil too hot (over 405°F). 2. Failure of the Temperature Probe in such a way that it reads artificially high values (greater than 405°F) but not an open circuit. if the temperature drops below 160°F again. E-5 "E-5 FRYER " "E-5 TOO " "E-5 HOT " Oil Overheated (Software high limit). Failure of the thermistor temperature sensor on controller board (very rare possibility). 4. The error will disappear automatically.C O N F I D E N T I A L ----- CFA Fryers Error Code E-4 Error Codes Display Message Description "E-4 CPU " "E-4 TOO " "E-4 HOT " Controller (CPU) Circuit Board Overheated. 4. if the pot temperature drops below 405°F again. 2. Controller actually too hot. with no user intervention.

in the center) will generally not light up at power up if the 12v supply has failed. A failed 12v supply will result in no speaker sounds (no key beeps). with no user intervention. A A A A FRYER" TEMP" SENSOR" FAILED" Short Circuit or Short to Ground: "E-6 "E-6 "E-6 "E-6 B B B B FRYER" TEMP" SENSOR" FAILED" The error will disappear automatically. 3. check to see if the speaker works normally or not. 4. Also. 6. or nearly shorted) or abnormally high values (open circuit.doc page 17 of 30 06/21/02 8:25 AM .----. tal / CFA-PF-OF-Error-Codes-v3. Try simply plugging on a good probe and powering up to check it out before actually replacing the probe in the frypot. (Very rare failure. or bad crimp or connection in the temperature probe connector (especially if E-6 is intermittent). or shorted to sheet metal. if the temperature probe resumes good readings. on the two-wire connector between the I/O board and the controller board. "E-6 "E-6 "E-6 "E-6 The E-6 error is generated when the temperature probe input shows abnormally low values (shorted. 2. Failure of 12 volt DC supply on the I/O board. Probe wires cut or broken. On Pressure Fryers: bad connection inside the controller package. due to physical damage to the probe inside the frypot. The 12 volt supply feeds the analog 5v regulator. 5.C O N F I D E N T I A L ----- CFA Fryers E-6 Error Codes Open Circuit or Unplugged: Main Temperature Probe Failure This error indicates a problem with the RTD temperature probe in the frypot. the WAIT and READY lights (above the display digits. or perhaps very. or nearly so). Failure of the small 5 Volt regulator (on the controller board) that supplies 5v DC to the analog circuits. very faint sounds. To test if the 12v supply has failed. Failure of the RTD sensor inside the probe. Moisture or contamination on the controller board affecting the analog circuits or a-to-d converter chip. E-6A only: Probe unplugged from controller. Subcodes: E-6A = Open Circuit / High Reading E-6B = Short Circuit / Low Reading E-6 Possible Causes: 1.) 7.

High Limit device is actually tripped. Once the high limit trips out and opens up the circuit. tal / CFA-PF-OF-Error-Codes-v3. it is likely that the opto chip has failed.even if the fryer is turned off and back on -. or bad crimp in the terminals that attach to the high limit. High Limit device is defective or damaged. if the monitor circuit detects 24 VAC again.----. The error will disappear automatically. A dent or compression in the high limit bulb can result in a high limit that trips out prematurely. or possibly shows an intermittent "H" in between the V and D. it must be reset by manually pressing a reset button (on the high limit module) after the bulb and capillary have cooled down sufficiently. with no user intervention. Very low oil level -. Failure of the opto-coupler chip on the I/O board that monitors the 24 VAC returning from the high limit. The electro-mechanical high limit (bulb and capillary) is one of the series-connected safety interlocks. Replace the I/O board.no 24 VAC is coming back from the high limit. 4. The E-10 error is generated when the circuit on the I/O board that monitors the high limit indicates that the high limit is "open" -.heating fryer when then oil level is below the temperature probe can cause the oil to overheat. 2.C O N F I D E N T I A L ----- CFA Fryers E-10 "E-10 HIGH LIMIT" "E-10 TRIPPED " Error Codes Electo-mechanical High Limit Device Tripped. E-10 Possible Causes: 1. 5. A leak in the bulb or capillary can result in a permanently "tripped" high limit. The high limit device must provide continuity in order for the fryer heating circuits to operate. but only if "D" is shown when "H" is not. Mechanical damage to the high limit bulb or the fragile capillary tube can occur when user scrapes the frypot. High limit wiring is damaged or disconnected: cut wire leading to or from the high limit.until the high limit is manually reset.doc page 18 of 30 06/21/02 8:25 AM . loose connection at the high limit. Wiring from the I/O board monitors the continuity of the high limit by sending 24 VAC out on one wire leading to the high limit and confirming that 24VAC is returning on the other wire. If the Info Mode "Digital Inputs" display (with the power switch ON) shows "V_DS". High limit devices must be manually reset. E-10 error will persist -. at relatively low oil temperatures. due to dry firing or due to the oil overheating as described for the E-5 error. 3.

or if the fryer is turned off. then the switch is operating but needs to be adjusted so the lever properly contacts the drain handle shaft. The drain microswitch is one of the series-connected 24 VAC interlock circuits. tal / CFA-PF-OF-Error-Codes-v3. 3. if the drain handle is closed again. but only if the "S" is shown when the "D" is not. it is likely that the opto chip has failed. and should be open circuit as soon as the handle is opened. 4.doc page 19 of 30 06/21/02 8:25 AM . Wiring from the I/O board monitors the continuity of the drain switch by sending 24 VAC out on one wire leading to the drain switch and confirming that 24 VAC is returning on the other wire. the drain handle microswitch should provide continuity only when the drain is fully closed.----. Open the mounting bracket housing and check the switch. Failure of the opto-coupler chip on the I/O board that monitors the 24 VAC returning from the drain handle microswitch. E-15 Possible Causes: 1. Drain Handle open when power switch is on. Replace the I/O board.C O N F I D E N T I A L ----- CFA Fryers E-15 "E-15 DRAIN " "E-15 IS " "E-15 OPEN " Error Codes Drain Handle Open (While Fryer is On). The error will disappear automatically. 2. When functioning correctly. Drain Handle Microswitch is damaged or not properly adjusted (no continuity on switch even when handle is closed). This error is generated when the frypot drain handle is opened with the power switch in the ON or COOK position. Damaged or disconnected wiring to the drain handle microswitch. If manually pressing on the lever makes the E-15 disappear. or possibly shows an intermittent "D" in between the H and S. If the Info Mode "Digital Inputs" display (with the power switch ON) shows "VH_S". with no user intervention.

Defective vacuum sensor. 3. at which point the ignition sequence is restarted. such that the digital inputs from the I/O board cannot be read reliably. or wiring or connections shorted together. the controller turns the fan on and confirms that the vacuum sensor closes. Fault in the 14-pin harness connecting the CPU board and the I/O board. the controller proceeds to step 2 of the ignition sequence. This error is generated when the fryer sees continuity at the vacuum sensor and the fan has not yet been turned on.) The E-20 A error will remain until the user presses a button to acknowledge it.----. (In the second step. the controller checks to see that the sensor is an open circuit before the draft fan is turned on. Fault in blower wiring or blower relay on I/O board such that the blower is running even when the controller wants it off. In the first step of the ignition sequence. (If the sensor is initially closed but opens up within 30 seconds.) If the vacuum sensor is closed (has continuity) before the draft fan is turned on.doc page 20 of 30 06/21/02 8:25 AM . The sensor should be an open circuit when the fan is not running. If the user simply presses a button to acknowledge the error. and remains closed for 30 seconds. The vacuum sensor is one of the series-connected 24 VAC interlock circuits. When functioning correctly. E-20A Possible Causes: 1. the vacuum sensor should provide continuity only when the draft fan is running and drawing air through the heat exchanger tubes. an E-20 A error is activated. tal / CFA-PF-OF-Error-Codes-v3. Wiring from the I/O board monitors the continuity of the vacuum sensor by sending 24 VAC out on one wire leading to the sensor and checking to see if 24 VAC is returning on the other wire. the error message will vanish and the controller will prompt "PRESS 'TIMER' TO RETRY". The blower normally does not begin to run until step 2 of the ignition sequence. The controller will not attempt the gas ignition again until the user presses a Timer button. 2. or until the fryer is turned off.C O N F I D E N T I A L ----- CFA Fryers E-20 A "E-20 A FAN SENSR " "E-20 A STUCK ON " Error Codes Gas Open Fryer Only: Fan Vacuum Sensor Contacts Closed While Fan is Off.

C O N F I D E N T I A L ----- CFA Fryers E-20 B "E-20 B *FAILURE* " "E-20 B DRAFT FAN " Error Codes Gas Open Fryer Only: Vacuum Sensor Contacts Do Not Close After Fan Output is Turned On. an E-20 B error is activated. Wiring from the I/O board monitors the continuity of the vacuum sensor by sending 24 VAC out on one wire leading to the sensor and checking to see if 24 VAC is returning on the other wire. such that blower does not run fast enough to draw sufficient air. pinched. wiring. or blower relay on I/O board such that the blower does not turn on as expected. When functioning correctly. or disconnected vacuum hose. The vacuum sensor is one of the series-connected 24 VAC interlock circuits. the controller turns the fan on and confirms that the vacuum sensor closes. the error message will vanish and the controller will prompt "PRESS 'TIMER' TO RETRY". at which point the ignition sequence is restarted. or until the fryer is turned off. the controller confirms that the sensor is open circuit before the draft fan is turned on. or faulty wiring or connections to the vacuum sensor. If blower is not running: Fault in blower.doc page 21 of 30 06/21/02 8:25 AM . The E-20 B error is generated when the controller turns the draft fan output on but does not get confirmation from the vacuum sensor that the fan is running and drawing air. the vacuum sensor should provide continuity only when the draft fan is running and drawing air through the heat exchanger tubes. faulty. 2. If the vacuum sensor does not close within 30 seconds after the controller turns the fan output on. 4. Faulty opto-coupler chip on the I/O board. If blower is running: defective vacuum sensor. E-20B Possible Causes: 1. Low line voltage or wrong voltage blower. In the second step. The controller will not attempt the gas ignition again until the user presses a Timer button. 3. In the first step of the ignition sequence. If the user simply presses a button to acknowledge the error. The E-20B error will remain until the user presses a button to acknowledge it. tal / CFA-PF-OF-Error-Codes-v3.----.

the "PRESS 'TIMER' TO RETRY" prompt is presented after the error is acknowledged. an E-20 C error is activated. (Ign Seq should go on to step 5 once the module begins sparking. When functioning correctly. Lack of a PV signal indicates that the ignition module is either locked out (after repeated loss of its flame sense signal) or is not functioning correctly. As a safety precaution. It can also be due to a pilot flame that is blown around (away from the sensing rod) by any of a number of causes: fryer located near drive-through window on a windy day.just after completing the 30-second purge delay.) tal / CFA-PF-OF-Error-Codes-v3. there could be a problem with the module. After the E-20 code. The E-20C error will remain until the user presses a button to acknowledge it. If the fryer is easily able to re-ignite after an E-20C error is cleared. If module does begin sparking but controller stays stuck on Ign Seq step 4: faulty "PV" opto-coupler chip on the I/O board. or the ignition module relay on the I/O board. it is likely that the module was simply "locked out" due to repeated loss of its flame sense signal. the module will refuse to light after a certain number of "loss of pilot flame" events. E-20C Possible Causes: 1. This can be due to a bad flame sense rod or connection or can be due to a low pilot flame. user closing the doors under the fryer too quickly. As with other E-20 errors. the controller turns the ignition module on at the start of step 4 of the ignition sequence -. Normally. the wiring to the module. fan blowing on floor near fryer to dry the floor after mopping. or until the fryer is turned off. which resets the module's counts and enables ignition again.C O N F I D E N T I A L ----- CFA Fryers E-20 C "E-20 C *FAILURE* " "E-20 C IGN MOD " "E-20 C NO "PV" " Error Codes Gas Open Fryer Only: Ignition Module is Not Responding. the ignition module should turn its PV Pilot Valve output on and begin sparking within a few seconds.doc page 22 of 30 06/21/02 8:25 AM . etc. Ignition Module was "locked out" after losing flame sense four times. If E-20C occurs repeatedly and the ignition module never even tries to spark. The E-20 C error is generated during the fourth step of the ignition sequence if the controller turns the ignition module on but does not see the ignition module in turn activate its "PV" Pilot Valve output. the controller turns the ignition module off and back on. the pilot flame itself is not actually lost -just the sensing of it. 3.----. If the controller does not detect the ignition module's PV signal within 30 seconds after turning the ignition module on. 2. etc. Most of the time.

or until the fryer is turned off. Once the pilot flame is lighted and is detected by the module's flame sense rod.) 4. pilot flame too low to be sensed.C O N F I D E N T I A L ----- CFA Fryers E-20 D "E-20 D NO FLAME " "E-20 D " "E-20 D CHECK " "E-20 D GAS VALVE" Error Codes Gas Open Fryer Only: Unable to Light the Pilot Flame. problem with flame sense wire or ground wire. the ignition module should turn its "PV" Pilot Valve output on and begin sparking within a few seconds. If flame lights but module keeps sparking and 24 VAC never appears at MV output of ign module: faulty flame sense rod or flame sense rod not positioned correctly. gas supply line disconnected. When the controller sees the MV signal. or problem with wiring. an E-20 D error is activated. (On Ignition Sequence step 4. it knows the pilot flame has been ignited successfully and that the ignition sequence is complete. 2. E-20D Possible Causes: 1. This indicates that pilot ignition was attempted for 60 seconds but no pilot flame was detected.----. the module stops sparking and turns on its "MV" Main Valve output. When the controller sees the module has its PV output on (pilot valve energized). Faulty gas valve solenoid. As with other E-20 errors.doc page 23 of 30 06/21/02 8:25 AM .) 3. Manual gas valve knob in "Off" position. should see 24 VAC between "P" and "C" terminals at gas valve. The controller turns the ignition module on at step 4 of the ignition sequence. but controller stuck on Ign Seq step 5: faulty "MV" opto-coupler chip on I/O board. The E-20D error will remain until the user presses a button to acknowledge it. The E-20 D error is generated during the fifth step of the ignition sequence if the controller sees the ignition module trying to light the pilot flame but the pilot flame is not established within the allotted time. the "PRESS 'TIMER' TO RETRY" prompt is presented after the error is acknowledged. If flame actually lights and 24 VAC does appear at MV output of ignition module. the controller immediately advances to step 5 of the ignition sequence: waiting for the pilot flame to be detected. When functioning correctly. If the controller does not detect the module's MV signal (indicating the pilot flame is lighted) within 60 seconds after the ignition module turns its PV output on. (Rare possibility: faulty ignition module. tal / CFA-PF-OF-Error-Codes-v3. or still purging air from the gas line.

activate Info Mode by pressing INFO and PROG at the same time. Check Tech Mode step T-11 and confirm the nominal voltage is set correctly.as when running a 208 V fryer on 240 V. Press DOWN a second time to view the High Limit. 5. Wiring problem. tal / CFA-PF-OF-Error-Codes-v3. NOTE: To clear this Error you MUST turn the power switch off and back on! E-25 Possible Causes: 1. this error would result from a wrong wattage or wrong voltage element. Wrong wattage heating element installed. Typically. Do this ONLY if you are absolutely certain that the problem is due to a defective current transducer assembly and not a fault in the fryer. 4. Note: All Amps errors can be disabled by simply unplugging the transducer harness. such that one or more supply legs ends up feeding more heating coils than normal. Press the DOWN button to view the Low Limit. 2. AMPS" setting (when the heat output is on). or some other wiring problem.doc page 24 of 30 06/21/02 8:25 AM .----. It might also result from excessively high voltage -. The amps values shown in the error message are "latched" copies of the amps readings that triggered the error. 3. By the time the warning message is displayed the controller has already turned the heat off (due to the Error Code). The controller sets the Min and Max Amps Limits based on the programmed Voltage setting. Wrong "Fryer Supply Volts" setting.C O N F I D E N T I A L ----- CFA Fryers E-25 "E-25 HEAT AMPS " "E-25 WERE " "E-25 TOO HIGH " "E-25 37 49 49 " Error Codes Electric Fryer Only: Heat Amps (Current Draw) Too High The E-25 "Amps Too High" error is activated if the amperage reading (electrical current) for any of the three amps sensors exceeds the CFA-27 "MAX ACCEPT. then press INFO once to circle around to the Amps display on the last step. The Min and Max amps limits are set automatically when the "Fryer Supply Volts" setting (step T-11) is programmed in Tech Mode. Fault in the amperage monitoring circuits. Fryer voltage excessively high (compared to fryer's nominal design voltage). To view the Min and Max amps limits.

C O N F I D E N T I A L ----- CFA Fryers E-26 "E-26 HEAT AMPS " "E-26 ARE " "E-26 LOCKED ON " "E-26 37 37 37 " Error Codes Electric Fryer Only: Heat Amps Locked On (Controller can't turn heat off) The E-26 "Amps Locked On" error is activated if the amperage reading (electrical current) for any of the three amps sensors exceeds a hard-coded limit of 4 amps when the heat output is off. Fault in the amperage monitoring circuits. if the fault condition persists! If turning the power switch off does not shut down the current flow then the user must unplug the fryer or shut off a breaker to the fryer. NOTE: This is one of the few error codes that will be displayed even with the power switch off.----. One or both contactors with contacts "welded on". tal / CFA-PF-OF-Error-Codes-v3. Controller output(s) to relay coil(s) shorted "on" (contactors okay but 24vac on/off signal from controller is stuck on). 3. E-26 Possible Causes: 1. Do this ONLY if you are absolutely certain that the problem is due to a defective current transducer assembly and not a fault in the fryer. Note: All Amps errors can be disabled by simply unplugging the transducer harness. 2. This error essentially signals that the controller is trying to turn the heat off but the amps sensors indicate that one or more legs is still drawing significant current.doc page 25 of 30 06/21/02 8:25 AM .

doc page 26 of 30 06/21/02 8:25 AM . This error should be very rare. Moisture or contamination on the controller board. CFA Prog settings. or until the power switch is turned off and back on. so if one location gets wiped out the controller can generally restore it from the other location. so a loss of all six product settings would result in six different E-41 errors. or other defect affecting the EEPROM and PSD memory chips. E-41 Possible Causes: 1. 3. and then the error code is started. By the time this error appears in the display.C O N F I D E N T I A L ----- CFA Fryers E-41 System settings lost: (Special Prog settings. E-41 errors can be expected if new software is installed into an old controller board. as described above. the old settings stored in the controller won't properly match up to the new software's settings.) "E-41 SYSTEM " "E-41 DATA " "E-41 LOST " Product settings lost: (Product number identified on first line) "E-41 -1" "E-41 DATA " "E-41 LOST " Note: Each product is managed individually. The error will persist until the user acknowledges it by pressing any button. etc. so simply powering down again and powering up a second time should clear all the E-41 codes. Error Codes Programmed Settings Lost. Normal heating will continue even while the E-41 error code is being signaled. This error indicates that some problem caused memory to be scrambled and resulted in the loss of programmed settings. the controller automatically initializes the appropriate settings to factory defaults when an E-41 is detected. the settings in question will have already been reset to factory default values. tal / CFA-PF-OF-Error-Codes-v3. It is only when both locations get wiped out at the same time that an E-41 occurs. and the controller is not properly re-initialized via Mfg. In this case. loss of a single product would result in just that product being re-initialized. Installation of new software. mode. All programmed settings are stored in two locations. Also. one or more E-41's may be signaled on the first power up.----. However. leaving the other five products intact. If the newer software has additional product settings or system settings. However. Extreme voltage spikes or dropouts on power supply or line voltage supply. 2. as the error message occurs after the fact: the settings are fixed automatically as soon as the problem is detected.

If the operation still fails on the third attempt.----. Normal heating will continue even while the E-46 error code is being signaled. Failed EEPROM chip. or until the power switch is turned off and back on.C O N F I D E N T I A L ----- CFA Fryers E-46 "E-46 DATA " "E-46 SAVE " "E-46 FAILED" Error Codes EEPROM Memory Write Error. the controller will automatically try a second time. each time the controller tries to save statistics data to the EEPROM (about every two hours). 2.to save program settings or statistics data -.doc page 27 of 30 06/21/02 8:25 AM . or tries to save new system or product settings. E-46 Possible Causes: 1. Moisture or contamination on the controller board affecting the EEPROM chip. This error is generated when the controller attempts to write to the EEPROM memory chip -. an E-46 error is signaled. E-46 errors are likely to pop up repeatedly. Fryer operation might still be possible with a failed EEPROM. The E-46 error will persist until the user acknowledges it by pressing any button. and even a third time.and the write operation fails. The EEPROM chip is a "permanent storage" device. it immediately reads back the information to confirm that the chip received it and saved it correctly. or problems with related solder joints or traces on the circuit board. where program settings may be stored for indefinite periods of time. Each time the controller writes something to the EEPROM chip. tal / CFA-PF-OF-Error-Codes-v3. If for some reason the data was not saved correctly. as the controller may still be able to operate with a RAM copy of the settings. However. even if the fryer is turned off or unplugged.

tal / CFA-PF-OF-Error-Codes-v3. Try replacing the I/O board. shorting across the "Vacuum Switch" inputs.C O N F I D E N T I A L ----- CFA Fryers E-70 A "E-70 A FAN VAC " "E-70 A JUMPER " "E-70 A MISSING " Error Codes Pressure Fryer Only: Fan Vacuum Jumper Missing The CFA Pressure Fryers do not have a vacuum switch. Note: If the connector is simply not plugged onto the controller. Electric Open Fryers require a jumper. Without this wire. Th E-70A error is generated when the controller observes that the wire is missing.----. Gas Open Fryers do have vacuum switches. or faulty connector. Missing or broken wire in pins 1 and 2 of I/O board P11 connector (High Limit and Drain connector). High Limit (E-10) and Drain Open (E-15) errors are both higher priority and would be reported before an E-70A is reported. just like the pressure fryers. an E-10 High Limit error will be reported. the controller cannot turn the heating circuits on. E-70 A Possible Causes: 1. Failure of one of the opto-couplers (on the I/O board) that monitors the power switch signals.doc page 28 of 30 06/21/02 8:25 AM . the loss or failure of this jumper on an Electric Open Fryer will result in the fryer falsely auto-detecting as a Gas fryer. However. Open Fryer: This error is not possible on CFA Open Fryers. 2. but instead require a wire jumper to complete the interlock circuit. Pressure Fryer: The 6-pin wiring harness with the Drain and High Limit connections should have a small loop of wire between pins 1 and 2.

The other side of the switch is part of the serieswired 24 VAC interlock circuit. (The pump in Open Fryers is common to both wells and is not monitored by the controller. the controller should see the signal from the power switch interlock contacts at the same time it sees the power switch is in the On (Cook) position. or if the power switch is changed to a position that does behave as expected. this error can result if any of the wires are disconnected. The Power Switch on the CFA fryers is actually wired with 24 VAC -. 3. Off. Power switch wired incorrectly. Try replacing the I/O board. Failure of one of the opto-couplers (on the I/O board) that monitors the power switch signals. Open Fryer: One pair of contacts lets the controller know whether the switch is in the On or Off position. It can also result if the Pump and Cook wires are swapped.----. The other side of the switch is part of the series-wired 24 VAC interlock circuit.C O N F I D E N T I A L ----- CFA Fryers E-70 B "E-70 B PWR SW " "E-70 B OR WIRES" "E-70 B FAILED " Error Codes Power Switch Failure or Wiring Error. or if it sees the interlock signal but does not see the switch is On. On either fryer. This error is generated when the controller observes that the connections to the power switch do not operate as expected. this error can result if the wires for the interlock are placed on the upper two terminals instead of the lower two terminals. tal / CFA-PF-OF-Error-Codes-v3. On pressure fryers. Pressure Fryer: One set of contacts (double throw) lets the controller know whether the switch is in the Cook (On). Power switch failure / bad contacts.) Normally. E-70 B Possible Causes: 1.not line voltage. or if the switch itself has failed. If it sees the switch is On but does not see the interlock signal.doc page 29 of 30 06/21/02 8:25 AM . or Pump positions. The controller stays powered regardless of which position the power switch is in. 2. The error will disappear only if the wiring error is fixed. then it generates an E-70B error.

etc. a loose screw or nut has fallen into the housing and created a short to ground. Damaged or unconnected 14-pin cable between the CPU board and the I/O board. due to current overdraw to a bad component like a shorted solenoid coil or a shorted contactor coil. or bad trace or solder connections. heat contactors. 3. If indeed the limiter has been tripped. In some cases. due to wire or terminal shorting to sheet metal ground. Look for wires that may be pulled tight against sharp sheet metal edges. Note that a false E-92 can result from the failure of the 14-pin cable that connects the CPU board and the I/O board. if any wires have come off or have been cut. drain switch. other errors like E-10 and E-15 may also occur. then the opto may be bad. which acts like a small. look for places where any of the interlock connections may be shorted to the fryer sheet metal. Since the 24 VAC fuse is the first test point in the chain. Failed opto-coupler chip on I/O board. 4. tal / CFA-PF-OF-Error-Codes-v3. 5. self-resetting circuit breaker. Check the drain microswitch by removing the back cover from the mounting bracket. but only if the "H" is shown when the "V" is not. 24 VAC should always be detected there --whether or not the power switch is on. Failure to detect 24 VAC normally means that the current limiter has been tripped. none of the interlock signals can be detected by the controller board (or the signals are detected intermittently). If Info Mode Digital Inputs display shows "_HD". The fryer controller is equipped with a 24 VAC current limiting device. 24 VAC current limiter on I/O board is tripped. etc. or if any terminals might be shorting to the sheet metal.) E-92 Possible Causes: 1. (If the connection is intermittent. and pressure solenoid. possibly with an intermittent "V" before the "H". Check all 24 VAC connections and devices: the wiring to the high limit. The current limiter ("fuse") is the very first test point in the entire interlock chain. Replace the I/O board.doc page 30 of 30 06/21/02 8:25 AM .C O N F I D E N T I A L ----- CFA Fryers E-92 "E-92 24 VOLT " "E-92 FUSE " Error Codes 24 Volt Fuse Blown E-92 is generated when the controller detects that no 24 Volt AC signal is present at the start of the interlock chain. Check to see if the switch itself is broken. 2. an E-92 error will be generated. 24 VAC current limiter on I/O board is tripped.----. whether or not the high limit and drain are closed. When this cable is damaged or unplugged. A short to chassis ground is the most likely cause of a tripped 24 VAC current limiter. Moisture or contamination on the controller board or I/O board affecting the shift register or opto-couplers. power switch.