M127- DEMO OF ZERO DEFECTS TRAINING PRESENTATION KIT

Buy: http://www.globalmanagergroup.com/ZeroDefects.htm Chapter-1.0 CONTENTS OF ZERO DEFECTS TRAINING
PRESENTATION
No of slides: 508 The entire presentation kit is having 2 main directories as below. Zero defects

Literature (Word Files)

Presentation (Power point Slides)

01 Introduction 02 How to achieve 03 Determination of defects level 04 Zero Defects approach to Conformance 05 Methodology and models 06 Tools and techniques 07 Strategies and steps 08 Example 09 Workshop1

Programs

Case study-1

01 Introduction 02 How to achieve 03 Determination of defects level 04 Zero defects approach to conformance 05 Methodology and models 06 Tools and techniques 07 Strategies and steps 08 Example 09 Workshop1

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M127- DEMO OF ZERO DEFECTS TRAINING PRESENTATION KIT
Buy: http://www.globalmanagergroup.com/ZeroDefects.htm
PART-1 Topic wise Number of slides in Presentation Part A Programs Sr. No. Title of Slides 1. Introduction 2. Towards achieving zero-defect quality: 3. Principles and techniques 4. SMAIC model 4.1. SMAIC model 4.2. Step-2 measure 4.3. Step-3 analyse 4.4. Step-4 improve 4.5. Stage-5 control 5. Methods & tools Continual improvement of processes and 6. products 7. Zero defects approaches to conformance 8. Improvement plan 9. Steps for implementation 10. The process of auditing quality systems Part –B Workshop Sr. No. Title of Slides 1. Case study :1 2. Example:1 how to benchmark Total No. of Slides PART-A Presentation: Under this directory further files are made in power point presentation as per the chapter listed below.

No of Slide 36 16 15 04 14 24 33 16 15 65 31 18 24 128 12 No of Slide 29 28 508

Topic wise Power Point presentation in 10 modules as listed below.

1. Introduction It covers what, why, and how do you get, advantages, philosophy of zero defects etc describe in detail. 2. How to achieve It covers how to achieve zero defects, process and methodology, causes of defects, what types of tools describe in detail. 3. Determination of defects levels Include defects level and rejection ratio, determine defects level, calculation and example. etc

4. Zero defects approach to conformance
Include managing conformance, principle of conformance, reliability, how inspection and quality control,
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M127- DEMO OF ZERO DEFECTS TRAINING PRESENTATION KIT
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5. Methodology and Models What type of models used for zero defects and methodology describe etc.. 6. Tools and techniques

It covers techniques for zero defects achieve describe in detail.
7. Strategies and Steps It covers what type of strategies used and how implement etc describe in detail. 8. Example It related to zero defects 9. Work shop1 It related to zero defects 10. Case study-1 It related to zero defects

PART-B. Literature:This topic covers write up for the ready reference to the trainer for understanding and reading.

Chapter No. 1. 2. 3. 4. 5. 6. 7. 8. 9. Introduction How to achieve

SECTION

Determination of defects level Zero defects approach to conformance Methodology and models Tools and techniques Strategies and steps Examples Workshop1

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M127- DEMO OF ZERO DEFECTS TRAINING PRESENTATION KIT
Buy: http://www.globalmanagergroup.com/ZeroDefects.htm Chapter-2.0 About Company
Global manager group is a progressive company and promoted by a group of qualified engineers and management graduates having rich experience of 20 years in ISO consultancy and management areas. The company serves the global customers through on-site and off-site modes of service delivery systems. We offer a full range of consulting services geared towards helping all types of organizations to achieve competitiveness, certifications and compliance to international standards and regulations. So far we had more than 900 clients in more than 35 countries. Our ready made training and editable document kit helps the client in making their documents easy and make them complying to related ISO standard faster. 1. Our promoters and engineers have experience of more than 900 companies globally for management training, ISO series consultancy. We had clients in more than 35 countries. 2. Highly qualified 40 team members (M.B.A., Degree engineers) and owner is having rich professional experience (since 1991). 3. We have 100% success rate for ISO series certification of our clients from reputed certifying body and branded image and leading name in the market. 4. Suggest continual improvement and cost reduction measures as well as highly informative training presentations and other products gives payback within 2 months against our cost. 5. So far more than 50000 employees are trained by us in ISO series certification. 6. We had spent more than 60000 man-days (170 man years) in preparing ISO documents and training slides.

Global Manager Group is committed for:
Personal involvement & commitment from first day Optimum charges Professional approach Hard work and update the knowledge of team members Strengthening clients by system establishment and providing best training materials in any areas of management to make their house in proper manner 6. To establish strong internal control with the help of system and use of the latest management techniques 1. 2. 3. 4. 5.

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M127- DEMO OF ZERO DEFECTS TRAINING PRESENTATION KIT
Buy: http://www.globalmanagergroup.com/ZeroDefects.htm
Chapter-3.0 USER FUNCTION
3.1 Hardware and Software Requirements A. Hardware: • •

Our document kit can be better performed with the help of P3 and above computers with a minimum 10 GB hard disk space. For better visual impact of the power point documentation you may keep the setting of colour image at high colour. B. Software used in Documentation kit

Documents written in word 98 and window 2000 programs. You are therefore required to have office 2000 or above with word 98 or above and power point 3.2 Features of Training kit: -

Contains all necessary documents as listed above and comply with the requirements of latest management concepts and more than 1000 man days (9000 hours) Written in Plain English It will save much time in typing and preparation of training material and slides alone. User-friendly and easy to learn. Developed under the guidance of experienced experts having experience of more than 200 companies’ latest management system implementation globally. Provides model of a Management system that is simple and free to establish the management concept in the laboratory.

• • • •

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Visit us at www.globalmanagergroup.com E mail: sales@globalmanagergroup.com Tele: +91-79-2656 5405

Visit us at www.globalmanagergroup.com E mail: sales@globalmanagergroup.com Tele: +91-79-2656 5405

WHY ZERO DEFECTS?
The customer’s expectation is defect free product or services. Improved quality performance to support a “Lean” supply chain is a necessity Reduce costs (wastes: discards, rework, accommodations) to remain competitive. “As we continue our journey to deliver improved performance with a lean supply chain – raw material quality becomes ever more important. Our quality expectations are increasing with our internal manufacturing operations and our suppliers Six Sigma quality moving to Zero Defects is becoming the expectation.”
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WHAT IS ZERO DEFECTS?

Zero Defects addresses the ability to identify, eliminate, and prevent the passing of defects downstream in a process.
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HOW DO YOU GET TO ZERO DEFECTS? Management commitment Leverage Six Sigma belt knowledge to improve processes Understanding FMEA (failure mode and effects analysis) To highlight areas of risk to quality performance Implement “Mistake Proofing” and “Fail Safe” techniques (poke-yoke) Source inspection followed by successive checks throughout the process to ensure
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Seven zeros
The seven zeros are an integral part of the Toyota production system (TPS). The seven zeros are typified as: • Zero defects, which involve the maintenance of quality at source in order to avoid delays due to defects. • Zero (excess) lot size – in order to avoid delays in waiting for inventory. • Zero set – ups to reduce set-up time delays and allow for the processing of smaller lot sizes. • Zero breakdowns – which means an efficient preventive maintenance programme. • Zero (excess) handling – to ensure that parts and components are close to hand for the production process and that the movement of those items and of finished products is minimized. • Zero lead-time – to make solid arrangements with suppliers to ensure that parts and components are immediately available. • Zero surging – to prevent parts of the production process being overloaded with work in progress
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IMPLEMENTATION OF ZERO DEFECTS PROCESS
14 Stages: 1. Management commitment Various points the about the need for visible and obsessive concern for quality, and the need for a clear quality. 2. A quality improvement team This is needed to guide the process, help it along and clear “roadblocks”. 3. Measurement Quality must be measured before it can be improved; and before you know if you’ve improved it. 4. Cost of quality Knowledge of the cost of quality is an impetus to quality improvement (prevention). 5. Quality awareness Management must communicate its intention of quality improvement.
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THE PROCESS

R&D

Manufacturing

Quality

Approval Pharm/Tox review CMC review Bipolar review Clinical review

Process validation

Quality control

Compliance

CGMP inspection

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A SIMPLE APPROACH
Process input: Processinput input: Strategic and annual business goals Strategic and annual business goals and targets and targets Process output: Process output: Make the numbers Make the numbers

Select the right projects

Select and train the right people

Develop and implement improveme nt plans
•• Measure process Measure process •• Analyze process Analyze process •• Improve process Improve process •• Control process Control process

Manage for excellence in operations

Sustain the gains

•• Clarify big picture Clarify big picture using strategic plan using strategic plan •• Establish plant/area Establish plant/area productivity baseline productivity baseline •• Prioritize projects Prioritize projects based on value, based on value, resources red's, timing resources red's, timing •• Select key projects Select key projects with leadership buy-in with leadership buy-in •• Check accountability: Check accountability: business and personal business and personal

•• Ensure the right Ensure the right leadership and leadership and ownership ownership •• Develop a training Develop a training plan plan •• Dedicate time for Dedicate time for training and training and application application •• Ensure the right Ensure the right support resources support resources are available are available

•• Stay focused Stay focused •• Frequently review Frequently review progress and remove progress and remove barriers barriers •• Check real business Check real business impact (Finance) impact (Finance) •• Continuously Continuously communicate communicate progress progress •• Link to performance Link to performance management and management and R&R R&R

•• Implement effective Implement effective control plans control plans •• Conduct regular Conduct regular training focused on the training focused on the process process •• Review the system Review the system effectiveness quarterly effectiveness quarterly •• Continually identify Continually identify and launch new and launch new projects projects

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NEED FOR A “QUALITY SYSTEM” ORIENTATION

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SIX CORNERSTONES OF QUALITY MANAGEMENT
Concept of quality Strategic competitive advantage Customer & partnership orientation

Concept of TQM
Employee involvement Continuous improvement

Leadership & mgmt role

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CUSTOMER IN TQM
CUSTOMER-DRIVEN

CUSTOMER SATISFACTION COMPETITIVENESS

CUSTOMER FOCUS

CUSTOMER FEEDBACK & INVOLVEMENT

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THE STEPS TO ACHIEVE
Manufactured product • • • Identify physical and functional requirements of customer Determine characteristics of product critical to each Determine, for each characteristic, whether controlled by part, process, or both Determine maximum range of each characteristic Determine process variation for each characteristic If cp <2, redesign materials, product, and process as required Administrative / Office • • • • • • Identify the work you do (your product) Identify who your work is for (your customer) Identify what you need to do your work, and from whom (your supplier) Map the process Mistake-proof the process and eliminate delays Establish quality and cycle time measurement and improvement goals

• • •

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QUALITY AND PROFITABILITY
Improved quality of design Higher perceived value Increased market share Higher prices Increased revenues Higher profitability
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Improved quality of conformance Lower manufacturing and service costs

M127- DEMO OF ZERO DEFECTS TRAINING PRESENTATION KIT
Buy: http://www.globalmanagergroup.com/ZeroDefects.htm
Chapter-4.0 BENEFITS OF USING OUR TRAINING KIT
4.0 Benefits of using our presentation kit? 1. By using these documents, you can save a lot of your precious time while preparing the management training areas presentation. 2. Take care for all the section and sub sections in implementation of latest management concepts and helps you in establishing better system. 3. The user can modify the presentations as per their industry need and create own management training presentation for their organization 4. Ready made templates and sample documents are available which can reduce your time in management slides preparation 5. Save much time and cost in conducting training programs 6. You will get better control in your system due to our proven training presentation material

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