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Table of Contents

1. Executive Summary .............................................................................................................................. 8

2. Introduction ........................................................................................................................................
2.1 About Oil and Natural Gas Corporation .................................................................................. 9
2.2 CSR initiatives by ONGC9
3. Literature Review ....................................................................................................................................
3.1 Overview on healthcare in India ................................................................................................. 10
3.2 Different healthcare initiatives under CSR by corporates ................................................... 14
4. Objective of the study....15
5. Data Collection methods..15
6. Projects Reviewed.........................
6.1 Community Hospital..16
6.2 Case stories..22
6.3 CEQUIN......25
6.4 Mobile Medical Unit..29
6.5 Community School..30
6.6 ALIMCO Project.....................................................................................................................................31
7. Recommendations on few projects...34
8. Workings of Carbon Management Group...................................................................................36
9. Sustainable Reporting.................................................................................................................46
10. Report on Carbon footprint......................51
11. Report on Water footprint.................................53
12. References......................56


Executive Summary
Since April 1, 2014 Section 135 and Schedule VII of the Companies Act 2013 as well as the provisions of
the Companies (Corporate Social Responsibility Policy) Rules, 2014 came into effect. The Ministry of
Corporate Affairs framed the law that every company, private limited or public limited, which either has
a net worth of Rs 500 crore or a turnover of Rs 1,000 crore or net profit of Rs 5 crore, needs to spend at
least 2% of its average net profit for the immediately preceding three financial years on corporate social
responsibility activities.
Corporate Social Responsibility is, operating a business in a manner which meets or excels the ethical,
legal, commercial and public expectations that a community has from the business.
The new CSR paradigm is shift from philanthropy to stakeholder participation. The target group is the
stakeholder, whose interest is central to the success of a business. There are 12 identified focus areas
for investing in CSR.
This project report deals with the impact created by few NGO initiatives which was funded and strictly
monitored by ONGC. The special focus is on initiatives on healthcare through CSR by ONGC and few
other corporate. Impact assessment of community hospital, ALIMCO project, MMU, community school
and CEQUIN efforts are reported.
Second part deals with details of sustainability reporting, various guidelines and its framework. It covers
basics of ISO 14064, WBCSD, GHG Protocol, Carbon- Neutral Protocol and carbon footprint. ONGCs
efforts to attain Sustainability through water management, reducing consumption of energy, rainwater
harvesting, spill management, waste management etc. are defined.
Thus this project is an overview on the activities of CSR department and Carbon Management Group of


About the organization

Oil and Natural Gas Corporation Limited (ONGC) is Maharatna company headquartered in Dehradun,
India. It is a Public Sector Undertaking (PSU) of the Government of India, under the administrative
control of the Ministry of Petroleum and Natural Gas. It is India's largest oil and gas exploration and
production company. It produces around 69% of India's crude oil (equivalent to around 30% of the
country's total demand) and around 62% of its gas. On 31 March 2013, its market capitalization was INR
2.6 trillion.
ONGC was founded on 14 August 1956 by Government of India, which currently holds a 69.23% equity
stake. It is involved in exploring for and exploiting hydrocarbons in 26 sedimentary basins of India and
owns and operates over 11,000 kilometers of pipelines in the country.
The Company is mainly engaged in the oil exploration and production activities. The Company operates
in two segments: Offshore and Onshore. Its subsidiaries include ONGC Videsh Limited (OVL), Mangalore
Refinery & Petrochemicals Ltd., ONGC Nile Ganga BV, ONGC Narmada Limited, ONGC Amazon
Alaknanda Limited, ONGC Campos Ltda, ONGC Nile Ganga (Cyprus) Ltd. and ONGC Nile Ganga (San
Cristobal) B.V.

ONGCs Major CSR activities



Wind Power Project

Harit Moksha
Varishthajana Swasthya Sewa Abhiyan
ONGC-Gandhi Institute of computer education
ONGC Haththkarga Prashikshan
Swavlamban Abhiyan
Establishment of Cricket Stadium cum Sports Complex at Dehradun

Overview on healthcare in India

Health is a state of complete physical, mental and social well-being and not merely the
absence of disease or infirmity. A health system consists of all the organizations,
institutions, resources and people whose primary aim is to improve health. (WHO)

Healthcare structure in India

Health planning in India - The ALMA ATA declaration on primary health care and the
National Health Policy of the government directed new way to health planning of India.
The goal of all planning was to attain Health for all by the year 2000.

Health System in India


Its a three tier health structure.

1. Primary - Primary Health Centre (PHCs), are stateSecondary
owned rural health care facilities in India. They are
essentially single-physician clinics usually with facilities
for minor surgeries. They are part of the governmentfunded public health system in India and are the most
basic units of this system. Presently there are 23,109 PHCs in India.
2. Secondary - Secondary Healthcare refers to a second tier of health system,
in which patients from primary health care are referred to specialists in
higher hospitals for treatment. In India, the health centers for secondary
health care include District hospitals and Community Health Centre at
block level.
3. Tertiary - Tertiary Health care refers to a third level of health system, in
which specialized consultative care is provided usually on referral from
primary and secondary medical care. Specialized Intensive Care Units,
advanced diagnostic support services and specialized medical personnel
on the key features of tertiary health care.
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Private Sector

Governments Health Policy and Schemes

National Rural health Mission (2005)

National Urban health Mission
National Health Mission
National TB Control Programme
National Vector Borne Disease Control Programme (NVBDCP)
National Mental Health Programme (NMHP)
The National AIDS Control Programme (NACP)
National Cancer Control Program with an outlay of Rs. 731.52 crores.
National Programme for Prevention and Control of Diabetes, Cardiovascular Diseases
National Programme for Health Care of Elderly (NPHCE)
National Tobacco Control Programme (NTCP)
Janani Suraksha Yojana (JSY)
Janani Shishu Suraksha Karyakram
Pulse Polio Programme
And many more..
These are initiatives taken by the government to work on the various focus areas and
achieve National as well as International Goals.

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Governments spending on healthcare in India

The budget of 2013-2014 allocates Rs 37,330 crore for the health care sector in the next
financial year 2013-14 budget, up from Rs 30,702 crore in the current fiscal, thus a rise of
22 per cent in allocation. 56 per cent of it is allocated for primary health care.
Indias % spending on healthcare as per the GDP is very low. It has increased from being
1.2% to 2% and at present its 4.1%. Thus it has led to the out of pocket spending and
increased the burden on its population. It has also given an opportunity to private sector
to thrive and ultimately poor health of its population.

If we do a comparative study we find that India stands lowest in its public spending on health.

Source: McKenzie report

Due to these facts and because of the centers negligent attitude, most of the resources lie with
the private sector. It currently has 80% of all doctors, 26% of nurses, 49% of beds and 78% of
ambulatory services and 60% of in-patient care. It seems audacious not to exploit those
resources. To this effect, the Planning Commission had suggested that the public sector tie-up
with the private sector to improve the countrys healthcare scenario. However, the proposal was
vehemently opposed by health activists who felt that it would corporatize healthcare.

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Inaccessibility and unavailability of doctors that too qualified officials. There is only one doctor per 1,700 citizens

in India; the World Health Organization stipulates a minimum ratio of 1:1,000.Health ministry claims that there
are about 6-6.5 lakh doctors available. But India would need about four lakh more by 2020 to maintain the
required ratio of one doctor per 1,000 people.

Unaffordability of available healthcare facilities and the poor quality delivery.

Source: Household Healthcare Access Survey Conducted by IMS Consulting Group, 2012

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Examples of few successful initiatives by corporate in CSR healthcare

Sets free medical camps and awareness camps

against AIDs, Polio, Family planning etc.
Distributes medicines to PHCs and hearing aids
and wheel chairs
Provides financial assistance to the hospitals in
the community
Has opened 50-bed hospital at Mathura and 200bed hospital at Assam
Has opened Nursing home training center
Provides clean drinking water to community

Promote Lifebuoy hand washing to counter diarrhea,

respiratory diseases and focusses on countries with
high mortality rate
Also focusses on oral health by promoting habit of
brushing with toothpaste
Distribute Pure it in home water purifier to 500
million people by 2020
Improve Nutrition intake through improving its food

Sarvajal runs 150 filtration plants including Water ATMs. Through water ATMs one just need to swap the
card and take amount of water needed. (Sarvajal Enterprise Management System) which authorizes the
transaction instantly. This server keeps a record of the users transaction and deducts the amount used
on the card.It has been installed at hospitals
Mobile health Vans run across Assam and AP which is equipped with primary health care needs. The
mobile health fleet has provided services to over 12 million people across 25,000 service. Points.
Partnering with MacArthur Foundation, tribal people are trained as traditional birth attendants, and
access to gynecologists is provided through the call center. Till December 2011 nearly a 47% decline in
maternal mortality and a 59% decrease in neonatal mortality was registered.
eSwasthya is a healthcare micro-franchisee social business model that was started in 2008 and integrated
with HMRI in 2011. Here female health workers are rigorously trained in healthcare, technology and
business are assisted in investing in a home clinic. When patients visit with a complaint, the health worker
uses mobile phone technology to connect to centrally-located paramedics and doctors who triage the call,
identify illnesses and recommend treatment.

Mobile health Vans run across Assam and AP which is equipped with primary health care needs. The
mobile health fleet has provided services to over 12 million people across 25,000 service. Points.
Swastha Prahari an initiative to reduce infant &
focus and
Partnering with MacArthur Foundation, tribal people
are camps
trained which
as traditional
maternal mortality ratio.Integrated Counselling
access to gynecologists is provided through the call information
center. Till December
2011 nearly
a 47%preventive
decline in
& Testing Centre (ICTC) for HIV/AIDS & DOTS
maternal mortality and a 59% decrease in neonatal mortality was registered.
center for Tuberculosis treatment.
- cover
a number
of villages
eSwasthya is a healthcare micro-franchisee social business
that was
in 2008
and integrated
They plan and monitor birth rate and monitoring
labor camps.
are equipped
with basic
with HMRI in 2011. Here female health workers are
in vans
and increasing Institutional delivery to reduce
business are assisted in investing in a home clinic. When patients visit with a complaint, the health worker
Maternal Mortality Ratio (MMR).
facilities paramedics
and a ladyand
a General
uses mobile phone technology to connect to centrally-located
doctors whoand
the call,
Swasthya Praharis are the women Health
identify illnesses and recommend treatment.
Guards who are identified from the local
DLF has established a series of Primary Health
community around the manufacturing location.
Centers which provide free medical consultancy,
They keep track of expecting & lactating mothers,
specialist treatment, free diagnostics and medicines
malnourished children, birth and death.
to a large rural community. Linkages have been
Vans run across
Assam and AP which is equipped with primary health care needs. The
The Jubilant
(JBF) organizes
established for secondary and tertiary care.
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has provided services to over 12 million people across 25,000 service. Points.
health camps
for counselling.
Partnering with MacArthur Foundation, tribal people are trained as traditional birth attendants, and
access to gynecologists is provided through the call center. Till December 2011 nearly a 47% decline in
maternal mortality and a 59% decrease in neonatal mortality was registered.

Few Recommendations

Must learn from Kerala Model where the doctor-patient ratio of 1:700 is on par
with most of the European countries.
As resources are limited must focus on capacity building programmes. Example in
few European countries we find that nurses or health workers are trained to cater
to needs of the patient by advising them medicines , diagnostics and basic
surgeries so that patient dont need to travel to qualified doctors for such services.
This can be done in India with Aganwadi workers and Auxiliary mid-wives.
Urban India has four times more doctors and three times more nurses than rural
India. Thus we must provide incentives to the doctors to restrain them in rural
areas and ban them from practicing in abroad.
To reduce the cost of medical services for the population Government should
increase its spending on it and also use technology like mobile labs, telemedicine
Generic medicines should also be used to cut down the cost of medicines.
Attention must be given to the monitoring of health services delivered and how
funds are being used.
Special attention should also be paid on making health services accessible to the
masses especially in rural areas. Its a hypocrisy that dense population has less
accessibility to healthcare services.


In summary, all dimensions of healthcare access require attention and improvement, but
especially in availability, this must be done in a way that both fixes the current system
and advances the frontier forward towards the ideal state. We need to maximize the
capability of existing healthcare resources. Without the required investment this will
continue to represent a critical barrier to broader access for healthcare.
Thus with CSR mandate coming up companies have fund as well as capacity to improve
these challenges. We need a well-defined, focused plan and a vision to achieve it.
Objective of the study
The studies conducted to bring out this report is for the purpose to understand the impact of
various initiatives. It helped to recognize the how it effects to the welfare of the community.
After the study and analysis, I was enabled to provide critical recommendations.
Data Collection methodology
Data was collected through a well- structured questionnaire and by interacting with all the
beneficiaries. Qualitative survey was conducted and focus group discussion was also used.
For the ALIMCO project secondary data was provided for conducting the survey and for the
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of the analysis.

About the projectONGC has invested Rs 5 crore for constructing a

community hospital in the area between
Lakhimpur-kheri and Bahraich, Lucknow. Its a
three-storey building which was built in nine
months. Hospital became functional since January,
2014. It is being operated by Chandan healthcare,
an active player in health services. It caters to all the
basic services, diagnostics and surgeries.

Facilities available

24 hours health service in a remote area with

the ambulance facility.
Digital machines for diagnostic like ultrasound
machine, for eye care, X-rays etc.
Well qualified doctors and specialists.
Latest technology used and equipped with all
the necessities.
Residential facilities and mess for the doctors
and the staffs.

ONGC Community hospital, Lakhimpur-kheri

Challenges faced in this project

Remote and under-developed and crime prone region.
Poor connectivity, no market nearby and electricity
High overhead and transportation cost. Example- entire
day generator needs to ply the need of AC, medical
equipment etc.
Its very difficult to appoint and retain the doctors and
other staffs in this remote area thus they need to be
highly paid. Other facilities too are given to them (free
of cost food and lodging to the doctors).
Due to the poor socio- economic status of the area,
hospital needs to give discount and charge
comparatively low than the other hospitals.
Due to these reasons hospital has failed to incur profit.
Less admission of patients as they cant afford to pay
and neglect healthcare.
Another challenge observed is that they prefer to spend
on alcohol to health services.
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Facilities available

Food is available for the patients admitted in

the hospital.
Maintains cleanliness, hygiene and availability
of all the basic amenities.
A pharmacy counter where all the medicines
are available.
Placards and hoardings quoting messages like
sex determination is illegal, smoking is
injurious, immunization is essential etc.
Cost of all treatments and the medications less
as compared with other hospitals.
20% discount available on the medicines.

Due to poor economic status of the villagers, charges of the surgeries in the hospital are

Cost in

the Cost in other



Rs 8000/-

Rs 20,000/-


Rs 17,000/-

Rs 30,000/-


Rs 16,000/-

Rs 20,000/-

Normal Delivery

Rs 3,500/-

Rs 5,000/-


Rs 15,000/-

Rs 25,000/-

Major surgeries done:

Abdominal Hysterectomy
Vaginal Hysterectomy
Cyst lithotomy

Ovarian cyst
Normal delivery
Ingulnef Hernia

Cost of the surgeries in percentage less than the other


Open Cholelithiasis


Normal Delivery



Sex Ratio




81,050 70,960


63,317 51,209


1,52,010 Mortality
1,14,526 Mortality



Source: census 2011




Population 98,529 87,712

66,544 56,058
Source: census 2011
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Sex Ratio 890

1,86,241 Mortality 65
1,22,602 Mortality 367

Demographic profile of
the adjoining regions

These figures speaks volumes about the socio-economic status of the region. Main source
of livelihood in the area is agriculture. 70% of this densely populated area comprises of
the Muslims. Around 75% of the population are literate in Lakhimpur and 65% in Bahraich.
Female literacy is decent as 72% in Lakhimpur and 63% in Bahraich. But IMR, MMR and
sex ratio needs special attention.
Key learnings
While conducting survey it was found that the basic problems are lack of awareness,
unhygienic living conditions, and impure water. Water contains arsenal and other harmful
minerals which lead to water borne diseases like stone in gall bladder, jaundice etc.
Another finding during the survey was that more than 50% of pregnant women still get
their delivery done at home. At times when during the procedure of delivery, it gets
complicated and patients are then rushed to this hospital in critical conditions.
The hospital is at present unable to treat trauma cases.

Reaso n s fo r th e d iseases ar ou n d th e com m u n ity as p er th e d octor s

unhygienic living

lack of awareness

low income
impure water
delivery at home
lack of awareness programe

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impure water

delivery at home

low income


unhygienic living

Impact of the hospital This hospital caters to the need of patients from around 30-50 villages.
Earlier patients had to travel to Lakhimpur or Lucknow for even minor treatments.
Thus huge cost following transportation and staying in a new place.
Government hospitals are in the poor condition in this village. There is hardly any
doctor and medicines available. While speaking to the villagers, got to know they
never visited government hospital.
Before ONGCs hospital, there were no hospital in this area not even a PHC.
Due to the lack of emergency services, many lost their lives.
Due to its accessibility and affordability, everyday around 30-40 patients are
registered in each of the departments.
People are regular with the immunization program.

Stakeholders views
Patients- According to the interaction with the patients and villagers, it was found
that all were very happy with the coming up of this hospital. They were very
satisfied with its workings, treatment, behavior of the doctors etc. Its a relief to
all of them as they can now save lots of money by avoiding travelling to the city
and dwelling costs.
Following charts depicts level of satisfaction among patients- a major stakeholder.
To my surprise not a single patient had any complaint.

Quality of health services

provided as per the patients



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very good

Accessibility of the hospital

according to the patients








Doctors- the operating partner- Chandan healthcare puts in lots of efforts to

please the doctors working there. They are highly paid (double, even triple as
compared to doctors salaries in the city).They get fully furnished residential flats
and food free of costs.
Doctors too are happy to work and satisfied with the management. Here too not
a single complaint was registered.
But doctors felt a lot is being done but still a lot needs to be done.

Pharmacy is also glad with its workings and availability of medicines.

Availability of medicines according to
the pharmacy
very good



Management is at present satisfied with what they are offering. At present they neither
focus to attain profit nor do they are in hurry regarding expansion of their project.
Following chart depicts their satisfaction level.

Quality of health services provided according

to the management









needs improvement

Promotional strategies of the hospital

Around 5 lacs pamphlets were distributed in around 40-50 villages, 40kms around the
areas surrounding the hospital.
Thus people were made aware about this new hospital.
Village Pradhan were asked to encourage villagers to visit this hospital.
Banners and hoardings carrying the name of this hospital was erected in all the public
During election this hospital got wide promotion. Even local politician promoted it and
personally inaugurated the hospital along with the CMD of ONGC.Accessibility,
affordability and quality services provided is the selling point of this hospital.
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Few Recommendations
According to the analysis, it has been discovered that impure water is causing lots
of diseases. Thus steps need to be taken to purify it.
Another essential step that should be taken up is to create awareness program.
To begin with twice in a month a mobile van may go around the village and doctors
should create awareness regarding basic health care needs.
Villagers needs to learn about basic sanitation and hygiene to lead a healthy life.
Women healthcare needs to be given a special attention. Through awareness
camps and during visits of patients, they must be advised never to deliver their
child at home.
Villagers should be taught not to spend on alcohol.
Awareness camps can be started in schools, colleges as well. Student especially
adolescent girls needs a lot of attention and healthcare advises.
These camps will help in generating revenues for the hospital as well. A more
aware villagers will seek healthcare services at the earliest knowledge of diseases.
Number of pregnant women visiting hospital will increase.
For immunization, more children will be attended by the doctors.
To counter the issue of malnourishment, hospital may distribute nourishment

ONGCs community hospital is an example of exemplary steps taken by the corporates in
the field of CSR. Chandan healthcare has also done a commendable job by operating this
hospital amidst adverse situations and delivering a satisfactory service to all its
stakeholders.In an area where there was no access to health care services, this hospital
with all the basic facilities and high technology equipment provides solace to many
Thus this hospital is indeed a great achievement.

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ONGCs healiNG
touch, redemptive
care- gifts a
healthy breath .


ONGC Community Hospital,


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Patients Profile
Patients Profile

Name -Khalil


22 years
Rt. inguinal hernia
Rs 8000/-

Khalil at the age of 22 years was suffering from stomach

pain, noticed a bulge in his lower abdomen and nausea.
These ailments impaired him from working in the fields,
agriculture being the source of his livelihood.
For his treatment he approached ONGC community
hospital. Here with the facility of digital ultra sound machine
and other laboratory tests he was diagnosed to be suffering
from Rt. inguinal hernia. He was hospitalized and an
operation was conducted named- Hernioplasty. Within a
week he recovered and was ready to be discharged. He
looked healthy and was moving freely in the hospital.
He quoted that this hospital is a lifeline for all the villagers.
In its absence may be he would have neglected these
symptoms and landed in the hospital in an emergency,
serious condition. There is no healthcare facility in the
village. Government hospitals are in a filthy condition, with
no doctors and medicines. In such a situation they had to
travel to city.
ONGC community hospital with its accessibility, affordable
fees and quality service delivered is a boon to the
community. Khalil mentioned that with the amount they
earlier spent on travelling to city and food and lodging for
the treatment, they got themselves treated here. This
hospital is also cheaper than other hospitals and delivers a
better service. Thus Khalil and his family was all set to bid a
goodbye to the hospital, with all smiles.

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Harish Chandra
55 years


Open Cholecystectomy
Rs 16,000/-

Harish Chandra, a middle age man of 55 years old visited

ONGC community hospital with complaints like abdominal
pain, vomiting, nausea and an inflamed gallbladder.
After conducting few tests and an ultrasound he was
diagnosed to be suffering from Cholelithiasis. Next set of
action was to operate him. After an Open Cholecystectomy
surgery was conducted, he observed speedy recovery.
On being discharged, he said he never thought that such a
surgery or even diagnosis of such ailment would be
possible in the village. For such problems earlier people had
to travel to Lucknow and after spending huge amount they
recovered. But with the setting up of ONGC community
hospital and being equipped with latest technology and
well-trained doctors, such surgeries are possible.
Thus in the absence of any other healthcare services and
inefficient government hospital, this establishment is a
dream come true for the villagers. Now villagers can save
money by avoiding to travel far away, manage the
provisions for staying in the city and sacrificing their
working hours.
ONGC community hospital with its accessibility, affordable
fees and quality service delivered enables patients to visit
for major as well as the minor ailments. Hence by not
neglecting painful symptoms and speedy treatment, helps
the villagers to avoid the risk of ailments taking life
threating form. This hospital is indeed a huge relief to the

Patients Profile

Patients Profile

20 years
Rs 16,000/-

Priti a young pregnant women, 20 years of age was rushed to

the ONGC community hospital in an emergency condition.
She was 3 feet 4 inch tall and suddenly in the middle of night
started with the labor pain. Hospital ambulance was rushed
to bring her from her remote area.
Then she was admitted in the operation theatre and a
caesarian was done to save her and her child. Owing her
premature age and short height a lot of complications arose
but the hospital and the doctors here are well armed to
counter such complicated cases. Priti delivered a healthy
baby boy and returned back home happily with the baby and
the family.
Priti says that for her family and her child, this hospital is a
temple and doctors a god, who proved to be a savior.
Ambulance and 24 hours service of this hospital, helped her
family to bring her here. They never thought of such a service
in a village nearby. In its absence, she would have breathed
her last as the time consumed to arrange a vehicle and rush
her to the nearest hospital in city in the middle of night,
amidst her unbearable labor pain would have killed both the
mother and the child.
She says that in a situation where there is no healthcare
facility in the villages and they dont expect anything from the
government hospitals, ONGC community hospital with a
team of able doctors, all the provisions of modern healthcare
facility, affordable fees and easy to access proves to be a
miracle for the patients.

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6 years
Vesical Calculus
Rs 12,000/-

Pramod at young 6 years old child arrived to ONGC

community hospital with a complaint of severe lower
abdominal and back pain, difficult urination and frequent
urination at night, fever, painful urination and blood in
the urine.
His treatment begun immediately and was diagnosed of
to be suffering from Vesical Calculus. Doctors performed
a surgery named Cyst lithotomy. Due to his young age
operation proved to be a bit complex but was successful.
He recovered soon and was ready to go back to his home
and soon joined his school.
Pramod said all his pains were cured here without
spending huge amount and was so nearby from his
home. He was happy with the service provided and the
polite conduct of the doctors and the staffs.
According to him and his family ONGC community
hospital is working for a noble cause and in an area which
is neglected by government and other private players.
This hospital in the outskirts of the city, is catering to the
all the medical needs of the villages nearby. Thus it not
only saved Pramods life but has transformed an
impossible dream of the villagers into a reality.

Empowerment of women from marginalized communities in urban slums

About the Project : CEQUIN (Centre for Equity and Inclusion) a non-profit organization
and an autonomous unit of Jai Jawan Jai Kissan Trust was offered financial aid by ONGC for
a year on pilot basis, of Rs 8,52,500/- in Jamia Nagar, New Delhi.
Objectives: to build capacity of women in urban slums.
Target Group: women and girls from urban slums, special focus on Muslim women.
Estimated results: Improvement in health, longer retention in school, increased livelihood
options and group formations. Long term ripple effects to be reduction in gender based
violence, delayed age of marriage and fewer child births. All services are at free of cost.
Problem analysis: The Sachar Committee Report, 2006, established Muslims to be the
largest minority in Indias population constituting 13.4% of the population. Muslim women
are the most disadvantaged amongst them.

Log Frame
Health Promotion

1. OPDs for
reproductive health (12
in a year).
2. Thematic health
camps (6 in a year).
3. Water and sanitation
camps (12 in a year).
4. Health workers
training(2 per year)

1. Improvement in
womens birth
preparedness and
2. Improved nutrition.
3. Better linkage to
healthcare access.
4. Community based
initiatives to improve
water and sanitation.

1st year

Livelihoods Creation

1. Workshop based
vocational training.
2. Facilitation of
market linkages.

1. Increased skills sets.

2. Job placement
3. Product


Group Formation

1. Innovative
2. Awareness building
on SHG groups.
3. Leadership training.

1. Youth Groups
2. Small saving SHG
3. Capacity building



Case studies, annual


Knowledge about best



Sub Total
Overheads @ 10%

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Office cost


Legal Counselling: Shane Zehra, BA (LLB) provides legal counselling to the

victims. Awareness sessions are conducted in the community and during
emergency police help is also provided.
Health Camps are organized twice a
month (every Thursday) in which OPDs
are conducted and awareness regarding
nutritional intake, through demos of
how recipes to be cooked. Dieticians
gives advice to anemic patients and few
of them are referred to OPD.

Types of cases registered

domestic violence


dowry harrasment


sexual abuse


property dispute

emergency cases

Jyoti a graduate and trained

beautician, conducts training of parlor.
Its conducted in three batches a day
with 50-56 students in each shift. After
the completion of 6 months training
they are placed with parlors in the
market. This center has linkage with 12
parlors. Training are conducted as per
the need of the market.

Tailoring classes: These classes are conducted in three shifts with 25 students
in each shift. Raw-materials are provided and certificates too are issued after
the successful completion of 6months of training classes.
Reasons for undertaking the training


home-based work


Shazia MA, B.Ed. conducts coaching

classes in 3 batches.


contribute to income
in home

CEQUIN art and craft is famous for its unique collection. Ruksana conducts this
training and trainee are given assignments as per the need and profits are
shared equitably.

% of students in each class

% sales in different exhibitions





26 | P a g e

adult group







Dilli Haat



SHG formation is another credible feat of CEQUIN efforts. There are around 30 groups with 25 members each. They
contribute till 3 months until their account is opened in SBI. Each group constitute of a President, Vice-President and
Treasure. Sameena is responsible for the workings and formation of SHG.
Constituent of SHG Groups members


Amount contributed each month by the

members of SHG








< RS 200/-

> RS 300/-

TILL RS 500/-

Cases registered during safety audits















Methods of safety audits





27 | P a g e



Aawaz Uthao was started in 2012.

They work in 4 groups in the
catchment area of Jamia and 15
other areas. Each group constitute of
20 people. They work without profit
and 4 meetings are held each month.
Police, MLA, doctors, MCD workers
etc. are a part of stakeholder group.
They conduct Safety Walk twice a
month that is a collective member
rally. The purpose of these groups
are to observe various problems
faced by the community and report
them during meetings, so that a
solution can be sketched out.

My analysis

R e l i g i o n o f t h e b e n e f i c i a r ie s

Qu a lif ic a t i o n o f b e n e f ic ia r ie s





8th standard

9th standard

10th standard

drop out

12th standard

Thus during the survey, I came out with these facts. Most of the trainees are either drop
outs or have not yet completed their formal education. Due to adverse conditions, at a
young age they have been involved in vocational trainings.

Records of the beneficiaries in the case legal counselling are not well maintained. So,
this needs special attention.
Cases of physical abuse, dowry or sexual harassment are all listed under domestic
violence. Need is to have a separate and different approach for such cases.
Workings and its benefits are satisfactory but few more efforts can be undertaken
owing to the capacity of the NGO.
The organization lacks a special team or an understanding on how to deal with the cases
of physical abuse in a marriage.
Marketing of the products of CEQUIN art and craft are totally depend on the exhibitions,
some steps can be initiated to enhance its scope.
The project is indeed changing lives and breaking stereotypes by making women
independent and developing in them the skills to earn a living. Organization is functioning
in a difficult area and target population. But still has proved itself beneficial.

28 | P a g e

Mobile Medical Units (MMUs) - VaristhajanaSwasthyaSewaAbhiyan.

Elderly people are the most vulnerable of the entire population. Their active and productive age has
passed and are frequently prone to health issues. Thus ONGC opted to collaborate with Helpage India
to help this section of the population.

About the Project - This Project was initiated in 2009 on 20 locations (ONGC operational
areas).Its implemented in 9 states, 17 districts, 35 blocks and 131 Gram Panchayat. ONGC
funded Rs 16.45 crore to be paid in 5 installments and a contract for 5 years with Helpage
India. Estimated beneficiaries are 4.5 lakhs persons per annum and 20 lakhs persons over 5
years.12MMUs were launched within 3 months and 8MMUs within next 6months after the
payment of 1st installment.
A logo quoting donated and supported by ONGC are displayed on the vans. For Evaluation
and Monitoring ONGC staffs quarterly reviews this project through field visits and interaction
with the beneficiaries and Helpage India officers are liable to answer for any shortcomings.

In the MMUs there is one MBBS doctor, trained nurse, social project officer (SPO) and a
physiotherapist. MMUs come at fixed location and at time with a siren/alarm so that people
may gather as old aged people cant remember dates. For bedridden patients doctors attend
them at their home. Apart from the distribution of medicines they also give counselling related
to family issues. Many ailments are treated like blindness, orthopedics, hypertension, diabetics,
gynecological issues etc. Attendance of medical staffs are maintained through MIS system.
Referral services to hospitals and even private hospitals are provided.Helpage India has
designed unique ID for each of the beneficiaries so that ONGC official may login with that ID
number and see the details of beneficiaries.
Few hurdles faced
a) Dropouts in the number of beneficiaries may be due to the location or memory problem
b) Unavailability of qualified doctors
c) Overwriting in the attendance register
d) SPOs treating patients
a) Diagnostic facility can also be started.
b) Calendar for the arrival of vehicle can be maintained.
c) In medicines nutrient capsules can be distributed which is essential for old age people
like calcium, iron or other such tonics.

ONGCs Mobile Medical Units (MMUs) VaristhajanaSwasthyaSewaAbhiyan project attempts

to cater to the medical needs of the elderly populace in remote places. It has successfully been
implemented and monitored by both the partners, hence bringing smile on these wrinkled
29 | P a faces.

ONGC Community School,Sitapur

About the project ONGC has constructed a Community School in Hargaon block, Paintala village and
district Sitapur on a 1.562 hectare land costing Rs 3 crore for the infrastructure and 50lakhs as the
equipment cost. In this three-storey primary school with the classes operating from class nursery to 12th is
affiliated to the CBSE board. After the construction the tender to manage and operate this school was won
by Shanti Devi Memorial Charitable Trust, Sitapur. Sulabh Sauchalaya have been assigned to construct
toilets in the school. Rs 250/- is charged as fees from students till class 10th and Rs 450/- for 11th and 12th.

Salient features of the school


Well constructed and maintained toilets on each floor.

Drinking water is also available on each floor.
Classrooms are well built and furnished.
Each classrooms are equipped with black-boards and bulletin board to showcase the creativity of
the students.
Computer lab and hostel is under-construction at present.
Laboratory has all the facilities.
Transportation facility is available to pick and drop the students.
Is equipped with auditorium and Sports room.
A well maintained playground.

Key responses from the school

a) Transportation facility has enhanced the accessibility.
b) Due to residential facility, students intake will increase.
c) No other school nearby has facilities of this standard.
d) Teachers are well qualified and quality education is offered.
e) Student intake is increasing.
Some pictures of the school:

30 | P a g e

ONGCs swavlambaN abhiyaN

About the Project : In December 2012, CMD of Artificial Limbs Manufacturing Corporation of
India (ALIMCO) requested to extend financial assistance for rehabilitation of physically
handicapped by providing ALIMCOs product and services. The project was approved and
implemented on a pilot basis at Surat and Karaikal.
After successful implementation, the project got assistance of Rs. 25.27 crores for a year covering
100 districts on Pan India basis. These districts were selected through Planning Commissions list
of backward districts. Out of 100, 02 districts are ONGCs operational area.
In Phase-I, the beneficiaries were estimated as 1% of disable persons as per disabled population
based on NSSO 2001 census. The estimate cost of the project was Rs. 5500/- per person and 5%
was kept as administrative charges for holding camps, facilities for the beneficiaries etc.

Financial details of the first phase of the project


Amount in Rupees

Districts assessed in assessment camp 99

Number of beneficiaries identified


Aids and appliances recommended


Cost of aids and appliances


5% administration charges


Service tax @ 12.36%


Total implication of the project


Already sanctioned amount


Selection of beneficiaries: The beneficiaries are selected through assessment camps organized by
ALIMCO where in the team of experts would examine the persons and accordingly to their
disability they would be provided aids and appliance in the distribution camps (free of cost). The
price of aids and appliance will be as per the price list submitted by ALIMCO.In distribution camps,
beneficiaries are supposed to carry1. Their income certificate
2. Disability certificate
3. Passport size photographs
4. An undertaking that such facility was not availed by them in the last 3 years.

31 | P a g e

Benefits to the society: The outcome of the first phase, many success stories have been seen
during conducting assessment and distribution camps, so far beneficiaries are thankful to ONGC
for providing them aids and appliance free of cost and thus empowering the society at large.
Further exceeding the project in Phase II, would help disabled persons to become self-reliant and
would help them to bring in main stream of the society.
Focus area: The initiative falls under ONGCs CSR focus area Initiative for physically n mentally
challenged and also covered under Schedule VII of companies act 2013.
Project Monitoring: A Project Monitoring Committee (PMC) will be setup for periodic monitoring
of the project comprising of representatives from ONGC CSR and ALIMCO.
List of few aids and appliances distributed

Mobility Aids
1. Wheel chair
2. Tricycle
3. Multiutility tricycle
Writing Aids
1. Crutch Elbow
2. Braille Shorthand Machine
Hearing aids
1. BTE Digital type hearing aid
Amputation aids
1. Ankle foot
2. Knee ankle foot
3. Hip knee ankle foot
Improved version of motorized tricycle

Rs 6600.00/Rs 28380.00/Rs 12612.00/Rs. 864/Rs. 9162.00/Rs. 5115.00/Rs. 4040.00/Rs. 6290/Rs. 10100.00/Rs. 38000/-

My analysis:

As per the secondary data available, it was found that beneficiaries mostly constituted of males.
Though no such discrimination is being done either by ALIMCO or ONGC but measures could be
taken to improve this gender ratio.

Gender of the beneficiaries





32 | P a g e




Most common type of disability found among the beneficiaries are of orthopedic disability that
means special arrangements should be made for such beneficiaries in the distribution camps.
Owing to the other problems arrangements should be made so that these beneficiaries dont face
any discomfort in the distribution camps.

Types of disabilities


Orthopedically handicapped


Hearing handicapped


Visually handicapped


Mental handicapped












Doctors may give suggestions to the beneficiaries, related to healthy living and eating habits.
Aids and appliances should be distributed keeping in mind the problems faced by the
Apart from it attempts can be made to initiate livelihood opportunities for these beneficiaries to
empower and rehabilitate them.
ONGCs Swavlamban Abhiyan is indeed an incredible attempt and is changing lives of many less
fortunate. Its monitoring is being done strictly and with diligence. Owing to this fact, the
beneficiaries have a hassle free experience in accessing the aids and appliances. Timely medical
assessment, campaigns being organized, documentation needs, distribution camps etc. all are
well monitored by ONGC. Forms of the beneficiaries availing the facilities are also crossed checked
by the company, before releasing the payments.
Thus this project and its successful implementation, is adding value, confidence and smile to the
thousands of differently abled people in backward districts of the country.

33 | P a g e

Project analysis

Project Details
1. Name of the Project
Conducting Skill up-gradation and Design
Development Training on Terracotta Craft
following Tripura traditional Tribes Sustainable
Development of Rural Traditional Artisans in
Tripura 2013-14.

Project brief - Name of Implementation

SOCIETY(CACS) , Vill Palpara, PO West
Noabadi -799008, PS- Budhjung Nagar,
Jirania RD Block, Tripura(West), Tripura,
Mob 9862452212.
Location of the Project:-Palpara, PO
West Noabadi -799008, PS- Budhjung
Nagar, Jirania RD Block, Tripura(West),
Project beneficiaries: - 20 Potter families.
Project duration:-3(three) months.
CSR Focus Area: - Entrepreneurship.
Project cost:-Rs.3, 82, 24/- (Rs. Project
Cost Rs.3, 40,000/- & Service Tax Rs.42,

2. Name of the Project

Promotion of Education at Rural areas at
ONGC operational areas.
Project brief- Name of Implementation of
Agency: Headmistress ZPP.High School.,
Location of the Project - Odalarevu,
Allavaram Mandal

34 | P a g e

My Recommendation

Strengths of the project

Stated Training Programme would help
artisans to maintain their livelihoods.
Weaknesses of the project
Inefficient market linkage and other
materials have created ripples in the
Feasible plans
After initial funding SHG should raise
money for making of the products on
their own.
A vehicle may collect finished goods from
the village to the market.
Goods can be given to famous stores and
government stores where these products
can be sold, may be sold in schools and
colleges in their annual fests.
Marketing strategy and branding of the
product should be based on the fact that 1. Eco-friendly raw materials are used.
2. Its rooted to Indian culture and is an
art to be nurtured and preserved.
3. It sustaining livelihood of socially and
economically distressed section of the
4. Leads to women empowerment as
major workforce is women.

Strengths of the project

Is catering to the basic need as well as
right of a child, promoting education,
focusing on BPL and SC/ST class.
Feasible Plans
Stationery and school uniform can also
be given.
Scholarship and financial aid for attaining
higher education.

Project beneficiaries-School children

of ZPP High School, Odalarevu.
Project duration: Annually
CSR Focus Area: Promotion of education
at rural areas.

3. Name of the projectConstruction of Underground Water

Tank of approximately 300 KL Capacity
in Bhatpore Village, Surat.

Project brief-

Name of Implementing Agency: Pani

Samiti, Bhatpore Gram Panchayat,

Location of the Project: Bhatpore Village,

Choryasi taluka of Surat district, Gujarat
Project Beneficiaries:Around 4800
residents of Bhatpore Village.
Project Duration: 4 months
CSR Focus Area : Water Management
Project Cost: Rs.17,19,108/- (including
service tax of Rs.1,89,108/-)

4. Name of the projectProcurement of Digital X-Ray Machine

for Jeevan Raksha Hospital, Sayan.
Project brief Name of Implementing
Agency: Shree Sayan Khand Udhyog
Charitable Trust, Sayan, Taluka - Olpad,
Dist: - Surat.
Location of the Project: Jeevan Raksha
Hospital, Sayan, Olpad.
Project Beneficiaries: Residents of 2030 villages of Olpad Taluka.
Project Duration: 3 months.
CSR Focus Area: Health.
Project Cost: Rs.9,98,850/35 | P a g e

Awareness on health issues (especially

adolescent care).
Students can be trained to make greeting
cards decorative candles, baskets etc.
Computer literacy should be promoted.

Strengths of the projectOne time investment and permanent

Weaknesses of the projectNo committee to look after maintenance
of the water tank and ensure judicious
consumption of water.
Feasible PlansA committee can be appointed to look
after the maintenance, repair and
working of the water tank.
Purifying water through some affordable
and efficient technology thus preventing
water borne diseases.
To make villagers value this free service
and ensure judicious use of water. ONGC
may issue a card replica of ATM cards
which will keep track of liters of water
used by each villagers and will pay
nominal amount for it.

Strengths of the projectRevenue earning project. Not a free

service but nominal fees are charged.

Feasible PlansFew more services could be extended like

promotion of hygienic practices, healthy
eating habits, immunization programs,
sanitation facility, family planning
methods and safe motherhood.

Child health and adolescent girls health

issues can also be addressed through
health camps.

Carbon Management and Sustainability Group at ONGC

ONGC on its journey to Sustainable Development

Sustainable Development in ONGC is integrated to Exploration and Development of
Energy Assets which is automatically resulting in a robust bottom line and remains firmly
at the core of our business strategy and perspective plan 2030.

ONGCs Sustainable Development Policy

ONGC believes that Sustainable Development requires contribution from all societal players
and significantly so from corporates. This policy is aimed at driving efficient and effective
implementation of Sustainable Development activities, initiatives and projects across ONGC.

We consider that sustainable management of water, materials and energy; addressing climate
change through carbon management are our key broad responsibilities towards environmental

Our vision is to gradually work towards reducing our carbon and water footprint, innovative
beyond compliance management of waste and prudent energy management and biodiversity

Our approach for working on our Sustainable Development responsibilities will be through
projects in the specified areas and will be driven by an adequately empowered organizational
structure in ONGC with a system of management oversight, review and control.

To ensure effective operational structure and governance for sustainable development in

ONGC, Health, Safety and Environment (HSE) Committee has been re-designed as HSE
and Sustainable Development Committee.
Work on the path of Sustainable Development through progressive integration of
Sustainability in the organizational work practices and operational activities.
How to achieve (structured approach)


36 | P a g e

Policy driven
For corporate policies issued
Specific organizational structure



Dedicated Carbon Management and Sustainable Development group at the apex

Designated Sustainable Development officers at the work Centre level to steer this
Knowledge dissemination
Continuous three tier knowledge sharing with ONGC executives
Declaring ONGCs intent and mission statement to attain Carbon neutrality

Carbon Management and Sustainability Group Mandate:

Develop Green House Gases (GHG) inventory, accounting and information system
Identify and develop GHG mitigation Programmes and Projects
Development of Clean Development Mechanism (CDM) Projects
Focused Research and Development Projects/ activities on CO2 Mitigation
Assess water footprint , identify water reuse , recycle , reduce projects and work
towards Sustainable Water Management in Operations
Develop Sustainability Report
Implementation of DPE guidelines on Sustainable Development

Project/ Activities of Carbon Management and Sustainability Group

1. GHG Accounting
Drivers- Corporate Mission towards Carbon Neutrality
Comprehensive companywide GHG accounting has been completed for the base year 2010-11.
The aim is three fold:
1. Know our carbon footprint and carbon intensity
2. Benchmark and identify all possible GHG mitigation opportunities
3. Develop road map for carbon neutrality in a sustainable manner
Thus GHG emission footprint is 8,516,031 tonnes in its operations in 2010-11.
2. Global Methane Initiative
Drivers: Arresting fugitive methane emission from operations
Fugitive methane emissions from oil and natural gas systems disruptions. These emissions can be
cost- effectively reduced by upgrading technologies or equipment and by improving operations.
The Global Methane Initiatives (GMI) is an action- oriented initiative from USEPA (United State
37 | P a g e

Environment Protection Agency) to reduce global fugitive methane emissions to enhance

economic growth, promote energy security, improve the environment and reduce greenhouse
gases emission. The Global Methane Initiatives facilitates cooperative mitigation activities that
result in bringing more gas to market through Identification, Quantification and Reduction (IQR)
ONGC entered into MoU with USEPA in August 2007, to undertake Methane to Market (now
GMI) Projects in ONGC and identified more than 375 leaking points. ONGC has plans to make the
installations leak free in the coming few years.
2. Sustainable Water Management
Drivers: Scarcity of fresh water
Water Neutral to water positive/corporation.
Aim: Sustain operations with less dependence on fresh water resource
Approach: Water mapping of on shore operations
Adopting 3(R) concept: Reduce: identify areas to reduce fresh water usage, Reuse: identify
opportunities to reuse fresh water and Recycle: Identify ways to use produced/effluent water in
place of fresh water.
Water mapping has commenced and is likely to be completed by 2015
Key initiatives for Water Management

Completion of water mapping study of Uran Plant and Mehsana Asset and action plan
Water mapping study at Cauvery and Tripura Assets
Rain water harvesting in Western Onshore Basin; Rajahmundry, Tripura and Ahmedabad

3. Rainwater Harvesting (RWH)

Drivers: Perceiving Physical Risk of Fresh Water in business
Adopting 4th R i.e. Replenish of Natural Resource approach of Sustainable Development
Aim: To attain Facility wise Water Neutral to Water Positive status
1) Corporate RWH policy modification
2) Clear cut responsibility fixation for RWH projects implementation
3) Imparting of skill, advance knowledge n technology on RWH/SWM of executing officers from
IIT Bombay

38 | P a g e

4) Initiating, planning, executing, monitoring and controlling of projects on Rainwater Harvesting

from assets and basins of ONGC
4. Clean Development Mechanism(CDM)
Drivers: Generating green revenues through carbon credits
ONGC commenced its CDM journey in 2006. Currently has ten registered CDM projects with
annual accruable CER (carbon credit) of 18, 89,056 and two projects submitted to the executive
board for registration. Verification of our registered CDM projects was commenced in 2009.
ONGCs success in CDM project development is unprecedented in India and is one of the greatest
in the world. The biggest success the registration of 726 MW gas based power project of ONGC
Tripura power Corporation which will fetch a whopping 1.6 million carbon credits per annum for
over 10years, has been feted by President of India. All its 10 CDM projects are registered with
5. Sustainability Reporting
Its the practice of measuring, disclosing and being accountable to the internal and external
stakeholders. ONGC has published 4 reports so far in the FY 2009-10, 2010-11.2011-12, 2012-13.
These reports are made as per the GRI guidelines incorporating various application level
6. Research and Development Projects/activities on CO2 mitigation

Carbon capture and Sequestration

1. Sequestration of EOR (Enhanced Oil Recovery)
2. Sequestration by Algal biomass
3. Conversion into useful products
Carbon Solar Power based project

The proposal aims to replace Natural Gas based heating in the Heater Treater with a combination
of CSP(Concentrated Solar Power) solar and natural gas based heating system installing Solar
thermal system to replace the Natural Gas consumption to an extent.
Smt. Lakshmi Panabaka, Minister of State for Petroleum and Natural Gas accompanied by a
delegation from ONGC and HPCL visited Finland on prospective International collaboration in the
area projects on Carbon Management and Sustainability Development.
Proposed projects/activities:

Setting up Bio-refinery
Setting up of unique CSP technology based Solar pilot project
National survey for Oil Shale formation/technology
Association with Finland government research agency

7. Greening the Vendor Chain

39 | P a g e

ONGC has a practice to reduce carbon footprint for not its own operations but also of the
materials, services or raw materials used in its operations. As a result materials/goods
suppliers, services providers are expected to commit and demonstrate the concern for
environmental issues.
Waste Management efforts at ONGC
Wastes generated during exploration and production operations are primarily drilling
mud and mud cuttings (non-hazardous), chemical sludge and tank bottom sludge
(hazardous). Chemical sludge is collected and water is drained to reduce the quantity of
sludge. This chemical sludge is disposed of by land filling following the norms of the state
pollution control board. To treat tank bottom sludge, which is mainly organic in content,
bio-remediation techniques are employed.
Drill mud and cuttings is disposed, re-used in the land filling or sold to authorized vendors
as per industry practices. E-waste policy to manage e-wastes.
In its operations and safety requirements, ONGC incorporates to the laws mentioned in
the oil and gas exploration and production in India, Directorate General of Mines Safety
(DGMS) and Oil Industry Safety Directorate (OISD). All it installations are approved by
third party and ISO certified.
ONGCs Sustainable Development Projects at a glance
1. Greening of the ridge areas of Vasant Kunj
2. Ringal Plantation in Upper Himalayas and even in the area covered under National
Action Plan for Climate Change by Prime Minister.
3. Massive Mangrove Plantation drive in operational areas. Phase 1 of the project, 12
lakh saplings and about 5 lakh seeds were planted in the erosion-prone area along the
coast of the Dhadar river at Ankleshwar. Following its success, has been continued in
4. Great Himalayan Bird Count(GHBC)
5. LEED platinum rated green buildings at Delhi, Mumbai, Kolkata, and Dehradun
adhering to the guidelines of GRIHA (Green Rating for Integrated Habitat
Assessment) .These buildings are expected to save 50 to 60% energy, save water by
about 30%, harvest 100% rainwater and discharge zero sewage.
6. Recycling drill fluid at Mehsana Asset
7. Power up of nearby drilling rigs through Bi fuel Technology at Rajahmundry
8. Energy efficient at Heera platform
9. Project Eastern Swamp Deer has been working for the protection of eco-system of
the North-Eastern region of the country, particularly the state of Assam and conserve
one horned Rhinoceros and swamp deer.
Due to the implementation of environment friendly and energy efficient technologies the
organizations estimate savings was of INR 409.23 Crores during 2011-12.
40 | P a g e

% expenditure on various CSR activities






infrastucture development


ecological conservation n
protection of heritage sites

1.81 1.96 0.42


41 | P a g e


promotion of
empowerement of women
n challenged

ONGCs community investment increased to INR 2.62 billion in FY13, an increase of

116.5% over FY12 (INR 1.21 billion in FY12). 38% of our community expenditure into the
Rajiv Gandhi Gramin LPG Vitaran Yojana.
Rajiv Gandhi Gramin LPG Vitaran Yojana (RGGLVY) was launched on October 16, 2009.
The Scheme aims at setting up small size LPG distribution agencies in order to increase rural
penetration and to cover remote as well as low potential areas. Its being launched in all
states across the country.
ONGCs environmental expenditure has consistently increased over the past five years. It
has increased to INR 5.90 billion, an increase of 19.2% over FY12 (INR 4.95 billion in FY12).
A joint venture has been signed with The Energy Research Institute (TERI), ONGC TERI
Biotech Ltd for the utilization of biotechnology in oil & gas applications.
To avoid accidental oil spillage and the tank bottom sludge generated during the routine
operations, biotechnological option has been adopted wherein, bioremediation -the
indigenous microorganisms are isolated, enriched and harnessed on mass scale for
application in the field. TERI helps in providing technology and resources for this project.
Energy consumption has reduced marginally due to use of turbine generator at Uran Plant.
Thus lesser environmental impact due to the usage of fossil fuels, renewable energy and
energy saving through efficiency.
Implementing Solar Power, Wind Power, Nuclear Power and initiatives to conserve energy
at Hazira and Uran.
Ozone depleting substance Halon is used and ensured there is no leakages. There are
installers to monitor air pollutants and emissions.
Produced water/effluents and Spill Management are integrated in operations.
Materials are also recycled and Eco-system services and Biodiversity is maintained.

ONGC Energy Centre

Vision - Harness science and technology to meet national energy needs of tomorrow in a
clean and sustainable manner
Apart from its various working for reducing energy consumption, adopting renewable sources of
energy etc. its Research and Development teams has made significant contribution .Some of its
salient projects are1.

Hydrogen Generation through Thermochemical Processes

Exploration for Uranium
Solar Thermal Projects
Bioconversion of Lignite to Methane
Kinetic Hydro Power
Geothermal Energy


Petrotech is a biennial International Oil and Gas Conference exploring ways to offset the footprint
to make the conference a Carbon-Neutral event. Its commissioned by ONGC and Petrotech
Society under the aegis of the Ministry of Oil and Natural Gas, GOI and Delloite knowledge
partner. Its a commitment towards climate change and mitigating adverse impact on
environment. It organizes special training on sustainability reporting for officers from India
hydrocarbon industry.
Definition A Carbon footprint is a measure of the impact of our activities on environment and
in particular climate change. The carbon footprint is a measurement of all greenhouse gases we
individually produce and has units of tonnes (or kg) of carbon dioxide equivalent.
Carbon footprint measurement are recommended as part of the climate strategies for
organization, projects or events to control n reduce emissions of GHG. The measurement can act
42 | P a g e

as a tool to determine the most significant sources of GHG emissions, to prioritize reduction
initiatives, and finally to offset the emissions in order to achieve carbon-neutrality.
Measuring the carbon footprintScope
The GHG Protocol is the most internationally recognized protocol for inventorying emission and
provides clear standards for measuring and documenting GHG emissions. It covers the
accounting and reporting of the 6 greenhouse gases covered by the Kyoto protocol- carbon
dioxide (CO2), Methane (CH4), nitrous oxide (N2O), hydro fluorocarbons (HFCs), per
fluorocarbon (PFCs) and sulphur hexafluoride (SF6).
The GHG Protocols defines three types of contributions to GHG emissions.
Scope 1- emissions are direct emissions
Scope 2- emissions produced indirectly from out-sourced power generation
(Purchased electricity)
Scope 3- emissions are indirect emissions from sources not controlled by the
business (e.g.-emissions associated with transportation of goods delivered by
Principals of the GHG Protocol and ISO 14064-1 are 1. Relevance
GHG Requirement Contains the information that users, both internal and
external, need for their decision making. An important aspect of relevance is
the selection of an appropriate boundary.
2. Completeness
All relevant emissions sources within the chosen inventory boundary need to
be accounted for so that a comprehensive and meaningful inventory is
compiled. In practice, a lack of data or the cost of gathering data may be a
limiting factor.
3. Consistency
Users of GHG information will want to track and compare GHG emissions
information over time in order to identify trends and to assess performance.
4. Accuracy
Data should be sufficiently precise to enable intended users to make decisions
with reasonable assurance that the reported information is credible.
5. Transparency
43 | P a g e

It relates to the degree to which information on the processes, procedures,

assumptions and limitations of the GHG inventory are disclosed in a clear,
factual, neutral and understandable manner.
The process for determining the carbon footprint builds on a 6 step model as described

Identifying Sources and scope

First estimate of GHG emissions
Selecting a Calculation Approach
Collecting data and choose emission factors
Applying Calculation Tools

Example of calculation of GHG emission for the event PetroTech-2014

Scope of the conferenceConference boundaries
Operational Boundaries of the Measurement
Number of Participants
Energy consumption at conference n exhibition Centre
Transportation and Paper Consumption
Risk Management System
Some of risks faced by the organization are
1. Government's control over pricing of crude oil, petro-products and natural gas.
2. Global volatility in crude oil prices.
3. Time and cost overruns in development of fields.
4. Non discovery of oil/gas reserves in explored blocks.
5. Accidents/Incidents affecting employees and contractual safety.
6. Inability to acquire exploration rights.
7. Asset security in security sensitive operating areas.
Risks mitigation strategies

1. Offshore assets have been rated under acceptable risk by international standards.
2. Institutionalized robust internal control systems to continuously monitor critical
businesses, functions and operations, particularly field operations.
3. Have developed comprehensive Enterprise-wide Risk Management.
4. The Chief Risk Officer and Risk Management Committee review various types of risks
and then Board of Directors effectively monitor, evaluate and manage risks in the

44 | P a g e

ONGC follows five basic steps to manage its operational risk.


Identify Hazard
Assess Risk
Decide Control Measures
Implement Control Measures
Monitors and Review
The Institute of Engineering & Ocean Technology (IEOT) works in close association with
the technical departments of ONGC like
Institute of Petroleum Safety Health and Environmental Management (IPSHEM)
Institute of Oil and Gas Production Technology (IOGPT)
Institute of Drilling Technology (IDT)

ONGCs top 5 groups of stakeholders

1. Employees
2. National/State Governments/Investors/Shareholders
3. Contractors/Suppliers
4. Customers
5. Local Community
Various modes of engagement is developed through meetings, conferences etc.
Some of the awards and accolades earned by ONGC

ONGC ranks 155, climbs 16 ranks in Forbes Global 2000 list 2013

ONGC among top global energy companies as per Platts Survey 2012

ONGC bags SCOPE Meritorious Award for CSR & Responsiveness for the year 2012

ONGC bags five OISD awards

ONGC bags Indias Pride Award for Excellence in the Oil & Gas Sector

Greentech Safety Awards for ONGC

FICCI Sports Award to ONGC - 'Best Sports Promoting Company

Won "Golden Peacock Award for Sustainability" for the year 2011

Some Important Parameters

Economic Issues: Direct economy generated and distributed, revenues earned, retained earnings,
distribution to government and capital providers etc. Inclusion of risks and Policies and Principles etc.

Environmental Issues: attain International Standards in material used, energy consumption,

emission, effluents and waste. Consumption of water and maintenance of bio-diversity. Maintaining
Product lifecycle approach.

Societal Issues: Adhering to Labor Policy and maintaining the standards of Occupational Health and
Safety; Training and Education; and the Diversity and Equal Opportunity. Doing away with corruption,
forced labor, child labor etc.
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Sustainable development the most frequently quoted definition is from Our Common
Future, also known as the Brundtland Report. Brundtland Commission of the United
Nations on March 20, 1987: sustainable development is development that meets the
needs of the present without compromising the ability of future generations to meet
their own needs.
It contains within it two key concepts:
Needs and limitations
In crux its, Environmental, economic and social well-being for today and tomorrow

What is Sustainable Reporting?

In the era of unprecedented growth, attempt to fulfill unending and unrealistic aspirations
and to sustain an organization, multi dimensional risks has crept in. To keep up the
mission of sustainability a globally shared framework of concepts, consistent language,
and metrics is required. It is the Global Reporting Initiatives (GRI) mission to fulfil this
need by providing a trusted and credible framework for sustainability reporting that can
be used by organizations of any size, sector, or location. It was founded in 1997. Hence
an organization brings out its sustainability report declaring transparency in its
operations and how it caters to the triple bottom line needs. It also reports about its
shortcomings and the future targets.

Purpose of Reporting


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assessing sustainabilty
standards in terms of
codes,norms etc.

how organization gets
influenced and influences by
the mission of sustainability.

performance within an
organization and with different
ones over the time.

The Sustainability Reporting Guidelines

Indicator Protocol

Sector Supplements

Technical Protocol

Exists for each of the Performance

indicator compiled in the reporting
guidance. It provides definitions,
compilation guide and ensures
consistency about the performance
Complements the Guidelines with
interpretations and guidance on how
to apply the Guidelines in a given
sector, and include sector-specific
Performance Indicators.
Are created to provide guidance on
issues in reporting. They are used as
conjunction with the Guidelines and
Sector Supplements and cover the
issues faced by various organizations
during the reporting period.

Orientation to the GRI Guidelines

The Sustainability Reporting Guidelines consists of

Reporting Guidance
Reporting Principles
Standard Disclosures (Performance Indicators)

Part 1- Reporting Principles and Guidance

The three main elements of this Part are

1. What to report
Materiality (competence of an enterprise, its lifecycle assessment), Stakeholder
Inclusiveness, Sustainability, Completeness (Scope refers to the range of sustainability
topics covered in the report. Boundary means range of entities (e.g., subsidiaries, joint
ventures, sub-contractors, etc.) whose performance is represented by the report. Time
refers to the need of the selected items to complete within a given period).
2. Standard Disclosures
3. This section comprises of Principles of balance , Comparability , Accuracy
Timeliness ,Reliability ,Clarity

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Part 2 Standard Disclosures

The three types of Standard Disclosures are1. Strategy and Profile - Disclosures that contains the context of strategy, profile and
governance of an organization in the report.
2. Management Approach Disclosures that declares how an organization deals
with a given set of topics and thus the specific performance indicator.
3. Performance Indicator Disclosures that exhibits organizations performance on
the indicators like Economic, Social and Environmental.
1. Strategy and Analysis This section intends to build a high level relationship with
the issue of organizations sustainability. The following statements and narrative
needs to be incorporated
Decision from the most senior official from the organization (like CEO,
Chairperson, etc.) regarding short-term and long-term strategies in view of
sustainability. Declare key achievement, failures, challenges and targets
during the reporting period.
Description of key impacts, risks, and opportunities and the companys
efforts to counter these challenges.
2. Organizations Profile Organizations name, profile, location, operational
strategy, assets, sales and revenues, number of employees, any change during the
reporting period (closing few units or expansion), foreign investments and
earnings and the awards and accolades earned during this period etc.
3. Report Parameters - Report Profile, reporting period (e.g., fiscal/calendar year)
for the information provided. Date of most recent previous report (if
any).Reporting cycle (annual, biennial, etc.). Should cover reporting Scope and
4. Governance, Commitments, and Engagement Governments role,
commitments of external links and engagement of stakeholders to be declared in
the report.
5. Management Approach and Performance Indicators it means to declare an
organizations dealing with the issues like human rights, child labor, societal issues
etc. Disclosures to be made regarding economic performance, market presence,
and the indirect economic impacts. Apart from it mentions organizations major
challenges and risks.

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GRI Application Levels

After finalizing their report, reporters needs to declare to what extent they have applied
the GRI guidelines by a framework of GRI Application Level system.
Declaring an Application Level means the level of the GRI Reporting Framework that have
been applied in the preparation of an organizations report. To adhere to the needs of the
beginners, advanced reporters and those somewhere in between, three levels are
incorporated in the system. They are titled C, B, and A. An organization can self-declare a
plus (+) at each level (ex., C+, B+, A+) if external assurance is used.

Apart from this an organization may declare its report to be -

Self checked

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by third

by the GRI

What is ISO 14064?

ISO (International Organization for Standardization) is the world's largest developer and publisher of International Standards. ISO is a
non-governmental organization that forms a bridge between the public and private sectors. ISO 14064 provides industry and
government with a set of tools to develop programs aimed at reducing GHG emissions. It will also assist organizations to operate
within emissions trading schemes.

The ISO 14064 standard comprises of the three parts:

Part 1 - specifies requirements for designing and developing organization or entity-level GHG (greenhouse gas) inventories.

Part 2 - details requirements for quantifying, monitoring and reporting emission reductions.

Part 3 - provides requirements and guidance for the conducting of GHG information validation and verification.

Thus builds credibility, consistency, and transparency of GHG accounting and reporting, improves investor confidence and
allows entities to track performance and progress in the reduction of GHG emissions.

What is the WBCSD?

The WBCSD is a CEO-led coalition of some 200 international companies in a shared commitment to sustainable
development through economic growth, ecological balance and social progress. It is involved with various other
organizations like- UNFCCC, COP15, IISD, World Economic Forum.
Its mission is to :
Bring about target (Cap) on carbon emission by 2050
Frame policies to promote innovation
Developed countries commitment to reduce the emission and leverage them for developing nations
A global carbon market with the price on carbon to be established

What is Carbon Neutral Protocol?

The Carbon Neutral Protocol is a global standard which underpins the

Carbon Neutral certification which is awarded by The Carbon Neutral
Company. It is a standard for validating carbon offsetting programmes
which lead to carbon neutrality. It came up in 2002 and is updated to
meet the needs of science and business.
The Carbon Neutral Company is a world-leading provider of carbon
reduction solutions. Since 1997 it has contracted more than 11 million
tonnes of carbon reductions from more than 250 projects.

What is GHG (Greenhouse Gas) Protocol?

The five steps to receive carbon neutral target are

1. Define the subject
2. Measure the subjects emission
3. Set the target
4. Reduce emissions
5. Communicate (how was it achieved)

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World Resources Institute (WRI) and the World

Business Council for Sustainable Development
(WBCSD)introduced a report called, Safe Climate,
Sound Business, that identified an action agenda
to address climate change, among which included
the need for standardized measurement of GHG
Thus in 1997, The Greenhouse Gas Protocol (GHG
Protocol) was launched- the international
accounting tool for government and business
leaders to understand, quantify, and manage
greenhouse gas emissions.

Report on Carbon footprint

An image of Global Carbon footprint by different nations across the globe depicts Indias
emission rate comparatively low but steps needs to be taken to counter this rate and become
carbon neutral nation.

My Analysis

ONGC can adhere to the UNFCCC and Kyoto Protocol (Article 12) that allows any company
or nation to earn carbon credits and earn money by selling it through its Clean
Development Mechanism (CDM). Such projects can earn saleable certified emission
reduction (CER) credits. E.g. :

If water
is done by
solar energy

This helps
to earn

May sell
credits to

Thus earn
money for

Company can take help from Carbon Disclosure Project (CDP), to measure its GHG
emission and carbon footprint ultimately reducing it.
Can take an initiative to make all seminars, conferences carbon neutral, just like

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Simple steps could be adopted in the office in an attempt to cut down emission rate such
as using solar panels in the building, initiate auxiliary energy audits, install LED or CFL
lights, use of environment friendly methods to purify and cool water, use of energy
efficient and saving gadgets like air conditioners in office, using organic convertor to
recycle wastes produced in the office, cut down the use of paper and print only when
necessary, use car pool for transportation purposes, adopt biofuels and discard the use
of fridge that use hydroflurocarbons.
Use of biomass boiler for purifying water and recycled paint should be used, cut down
transportation cost and check on energy consumption in the supply chain.

has taken up a unique project. It says at least 5% of the Worlds Carbon

Emissions are now from computing. The average PC is used 28% of the time it is on,
ePlusGreen (an app) can save at least 90% on this power wasted. This state-of-the art
APP (for PC or Mac, desktop, laptop and tablet) will reduce the power consumption, and
therefore the C02 output of the computer will be cut down by an average of 30%
(reducing the power bill) .For every 100 computers under ePlusGreen Power
management, the Greenhouse gas emission (Co2) saving is equivalent to 6 to 8 less cars
on the road. Thus its simple way to cut down emission which can be adopted by the

Use of apps like

must be adopted.
Energy used to produce, deliver and dispose of junk mail produces more greenhouse gas
emissions than 2.8 million cars. One can dramatically reduce junk mail through the
service of Carbon funds nonprofit partner 41pounds, which will contact dozens of direct
mail companies to remove name from lists, including catalogs specified.
ONGC may sign MoU with National Mission on Clean Coal Technologies', GOIs ninth
plan under the National Action Plan for Climate Change. The Mission will foster work on
Integrated Gasification Combined Cycle (IGCC), Advanced Ultra Supercritical technology
and Carbon Capture and Sequestration.

Thus we find different initiatives taken up by the company to reduce carbon emission
rate. It has also got its 10 CDM projects sanctioned by UNFCCC but a few more initiatives
taken up in collaboration with the company and employees will help company reduce
carbon footprint, conserve energy and even save money.

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Report on Water footprint

The Water Footprint is an indicator of water use that looks at both direct and indirect water
use of a consumer or producer. The water footprint of an individual, community or business
is defined as the total volume of freshwater that is used to produce the goods and services
consumed by the individual or community or produced by the business.

As per the Sustainability Report of 2012-13

It has been clearly depicted that the consumption of freshwater has been reduced by 15%. In the year
rate but due to the initiatives like water mapping and monitoring at Mehsana asset, treating the effluent
and injecting them back into the soil to maintain groundwater resources in the reservoirs and for the
drilling purposes, the year 2012-13 saw an incredible decline in the consumption rate of just 25.79 billion

This figure shows the trend of fresh water consumption in the company through the year 2008 2013. In other installations we find there has been constant increase but in Plants like Uran and
Hazira there has been a constant decline due to efforts like water mapping and replenish it.

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My Analysis

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To improve its efforts in water management ONGC may sign a pact with, the UN Global
Compacts CEO Water Mandate launched by the UN Secretary-General in July 2007.Its a
unique public-private initiative designed to assist companies in the development,
implementation and disclosure of water sustainability policies and practices.
To recycle, reuse or clean the wastewater medium pressure UV lights might be used and
thus saving energy (heating) as well as chemical (chlorine consumption).
ONGC might begin auditing its water usage at all its plants. Any how the government is
set to introduce water audit and yearly water footprint disclosures in annual reports a
mandatory feature for companies.
A simple leak detection machine can also be implemented on all the plants in the
As companys CSR project activities that can be taken up are imparting education
about conserving water to the community, replenish it through rainwater harvesting,
building check dams, Rainforest Plantation, watershed management etc.
ONGCs has planted hand pumps in few of its operational areas, it may scale up this
project and distribute ATM cards which will keep track of amount of water used by each
individual in a community and they will pay nominal amount for using it. Thus it will help
company earn revenue as well and community gets water and they will learn to use it
ONGC may also join partnership with WWF and Carbon Disclosure Projects regarding
reporting guidelines of water footprint.

Environmental Treatment of operational effluents before disposal at one of the ONGC


Another innovative way can be to convert sewage sludge into renewable energy and thus
saving energy cost and cutting down carbon emission rate. The by-product produced

during this process can be used in agriculture, thus creating environment friendly
Should also focus on emission of non-hazardous waste in water to keep clean water for
aquatic life a check on water usage in it supply chain is also very important.

Thus we find that ONGC has started working in the field of water management and conserving it
but still a lot needs to be done. It aims to complete its water mapping project by the end of 2015.
After implementing few initiatives to conserve water in few of its plants, result has been
incredible. The company can invest more in its CSR activities regarding providing water to the
community, keeping river and basins clean, providing better sanitation facility to the community
which also one of the MDGs goals. Thus initiative has been taken up but a lot needs to be done in
future to save this gem that support millions of lives.

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G3 Sustainability reporting guidelines

Application level pdf

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