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Angela V.

Hodges
8381 Innsbrook Drive, Tallahassee, Fl 32312 (850) 321-6609 angelaholdges@flhsmv.gov
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September 23, 2015
Mr. Atkins
2900 Apalachee Parkway,
Tallahassee, FL 32399
Dear Mr. Atkins
I am writing to express my interest in the position of Management Analysts, Level 4, advertised
in People First. I possess extensive experiences in the area of diver licensing and motor vehicles
functions, policies, rules and regulations. I completely understand the importance of
enforcement and working to prevent fraud and identity theft to ensure that our borders are safe
and that the Florida taxpayer need is met.
During my twenty five years of service with the Division of Motors Services, I have served in
the role of employee and now as a supervisor. I have been instrumental in developing and
implementing new programs, policies and procedures, and computer systems. I have excellent
organizational, communication and computer software skills. In addition, I have trained staff to
review, implement and follow the laws related to the issuance of motor vehicles registration and
license and driver licenses programs. I strive to provide opportunities for employees
professional development and growth. I take pride in serving the tax collectors and citizens of
Florida every day.
The accompanying Florida State application can serve to provide you with details of my
background and what I have to offer. I look forward to meeting with you in the future. My
contact information is Angela Hodges 8381 Innsbrook, Dr. Tallahassee, FL 32312,
angelahodges@flhsmv.gov.
Thank you for your time and consideration
Sincerely,

Angela V. Hodges

Angela Vulivia Hodges

8381 Innsbrook Dr., Tallahassee, FL 32312 (850) 321-6609


VULIVIA@GMAIL.COM

EDUCATION
Florida State University

Bachelor of Science: Information Technology December


2015
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EXPERIENCE
2015
Department of Motor Vehicles
Operations & Management Consultant 1
Review and interpret new policies, laws, and recommend
procedural changes related to Florida title and vehicle registration and
driver license issuance.
Develop selection criteria, interview, and recommend hire of new
employees.
Apply applicable rules, regulations, policies and procedures relating
to a call center and helpdesk units.
Monitor & maintain staffing, workload & productivity measures.

2003-2009 Department of Motor Vehicles


Revenue Specialist II

Supervised Senior Clerks:

Review applications and documents submitted by taxpayers to determine that


applicant has complied with DMV requirements, procedures, and Florida Statutes
prior to issuing certificate of titles and registrations.
Calculate and collect all necessary taxes and fees.
Entered date into FRVIS by working with vendors and tax collectors.
Prepared statistical reports and generate special reports

SKILLS:
Drivers and Vehicle Information Database (DAVID)
Florida Drivers License Information Systems (FDLIS
Florida real-Time Vehicle Information system (FRVIS)
Microsoft Office Suite Software