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TRANSMISSION SOLUTION "BUCKETS" - EVALUATION FRAMEWORK CRITERIA 03/26/2010

GENERAL CATEGORY % WEIGHTING SUB-CATEGORY DETAILED CRITERIA % WEIGHTING


deals appropriately with solicitor/client privilege issues between GC, PC
PRIVILEGE 10 PRIVILEGE and CMPA 8

AVAILABILITY OF HOSTED ease of set up and maintenance of software solution in a "neutral" setting
SOLUTION ( non PC/GC/CMPA) 2

SOLUTION
FUNCTIONALITY 30 TRANSMISSION ability to send and receive specific content types
audio files
file id change information
file assignment info
funds request
urgent instructions
milestone reminders
new file information
annotated HOD form
manual invoices
joint expert payment info
request further info re experts
new lawyer billing report

ability to receive annotated file objects ( hospital records) up to max size…


flexibility to accept/send batch or individually
ability to designate specific routing and recipients
ability to send confidential information
ability to identify urgency
ability to search for case information(83)
ability to view/filter on a variety of items (21,22)
ability to send content with different file identifiers ( 50)
ability to handle exceptions appropriately
ability to cancel receipts or transmission
ability to retry sent failures
ability to use different devices - blackberry

ADMINISTRATION
ability to report on usage
ability to see history - all transactions per case
ability to monitor transmissions
flexibility to handle exceptions ( incorrect file #'s,etc)
ability to run/manage error reports
ability to adminster accounts leveraging existing infrastructure
degree of flexibility to control routing/workflow

EASE OF USE

INTEGRATION
/PROCESS 20 INTEGRATION
abiity to ingest into external document management systems
abiity to ingest into external case mgt/lit support systems
abiity to ingest into external ERP/billing systems
ability to integrate with internal email systems
robustness of APIs enabling integration with other systems
ability to integrate with native MSoffice at document creation time
ease of use of integration tools/API available for use by ITS staff

does it handle the lowest common denominator amonst PC firms ( web


PC FIRM TAILORIZATION browser/ outlook )
degree to which solution / user interface can be tailored based on technical
sophistication of firms

GC/PC FIRM PROCESS degree to which GC/PC firms can optimize manual processes at their end -
OPTIMIZATION depending on their technical level of sophistication

CMPA PROCESS
OPTIMIZATION degree to which CMPA can optimize manual processes

INFRASTRUCTURE
/DESIGN 20 SECURITY ability to address risk, identity, access and authentication issues

PERFORMANCE response time/speed of transmission, reporting

SCALABILITY able to scale appropriately in future

LEVERAGE INFRASTRUCTURE degree to which existing CMPA infrastructure is leveraged


degree to which existing PC infrastructure is leveraged
degree to which existing GC infrastructure is leveraged

CURRENCY OF TECHNOLOGY provides solid platform for future growth

knowledge of internal CMPA, GC and PC ITS staff to support and maintain


SUPPORT 5 SUPPORTABILITY application

MAINTAINABILITY ability to configure versus customize


ease of distribution to PC/GC - new versions, patches, updates

degree of effort required to set up and maintain system on on-going basis

COST 15 COST - LICENSE cost that GC or PC would have to bear or incur


license cost associated with any off the shelf products

cost and duration of resources required to customize and/or develop


DEVELOPMENT EFFORT solution

degree to which license arrangement meets CMPA's current and on-going


LICENSE FLEXIBILITY needs

NOTE: document and criteria comes


from a combination of "bucket list",
and user stories sorted by
100 transmission buckets
TRANSMISSION SOLUTION "BUCKETS" - EVALUATION FRAMEWORK CRITERIA 03/26/2010

LIST OF SUB-CATEGORIES ITEM CATEGORY WEIGHTING

ADMINISTRATION
ability to report on usage
ability to see history - all transactions per case
ability to monitor transmissions
flexibility to handle exceptions ( incorrect file #'s,etc)
ability to run/manage error reports
ability to adminster accounts leveraging existing infrastructure
degree of flexibility to control routing/workflow
INTEGRATION
abiity to ingest into external document management systems
abiity to ingest into external case mgt/lit support systems
abiity to ingest into external ERP/billing systems
ability to integrate with internal email systems
robustness of APIs enabling integration with other systems
ability to integrated with native msoffice at document creation time
TRANSMISSION
flexibility to accept/send batch or individually

ability to receive annotated file objects ( hospital records) up to max size…


ability to cancel receipts or transmission
ability to retry sent failures
ability to designate specific routing and recipients
ability to send and receive specific content types
audio files
file id change information
file assignment info
funds request
urgent instructions
milestone reminders
new file information
annotated HOD form
manual invoices
joint expert payment info
request further info re experts
new lawyer billing report
ability to send confidential information
ability to identify urgency
ability to send content with different file identifiers ( 50)
ability to use different devices - blackberry
ability to view/filter on a variety of items (21,22)
ability to search for case information(83)

MAINTAINABILITY ability to configure versus customize


ease of distribution to PC/GC - new versions, patches, updates

degree of effort required to set up and maintain system on on-going basis

MONITORING ability to compile and assemble data related to transmissions

knowledge of internal ITS staff to support and maintain application -


SUPPORTABILITY includes GC and PC ITS staff

PERFORMANCE response time/speed of transmission, reporting

SECURITY ability to address risk, identity, access and authentication issues

deals appropriately with solicitor/client privilege issues between GC, PC


PRIVILEGE and CMPA

LEVERAGE INFRASTRUCTURE degree to which existing CMPA infrastructure is leveraged


degree to which existing PC infrastructure is leveraged
degree to which existing GC infrastructure is leveraged

does it handle the lowest common denominator amonst PC firms ( web


PC FIRM TAILORIZATION browser/ outlook )
degree to which solution / user interface can be tailored based on technical
sophistication of firms
GC/PC FIRM PROCESS degree to which GC/PC firms can optimize manual processes at their end -
OPTIMIZATION depending on their technical level of sophistication

COST - LICENSE cost that GC or PC would have to bear or incur


license cost associated with any off the shelf products

cost and duration of resources required to customize and/or develop


DEVELOPMENT EFFORT solution

degree to which license arrangement meets CMPA's current and on-going


LICENSE FLEXIBILITY needs

AVAILABILITY OF HOSTED ease of set up and maintenance of software solution in a "neutral" setting
SOLUTION ( non PC/GC/CMPA)

SECURITY ability to address risk, identity, access and authentication issues

SCALABILITY able to scale appropriately in future

added post 03/09 meeting

NOTE: document and criteria comes


from a combination of "bucket list",
and user stories sorted by
transmission buckets

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