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Chapter 1 The Project and Its Setting

1.0 Introduction

The system design process usually involves creating and evaluating a number of possible designs. The researcher team discussed the advantages and disadvantages of each of these. The design that was conceived accepted may be the most appropriate technically but, more often than not, other factors such as the need for compatibility with other systems, the need to use company standards, the need to minimize risks in other parts of the system govern the ultimate design choice. The design is simply represented as a specification of the system which is to be implemented.

The E-Books and Sales Monitoring System is a complete inexpensive system for management of sales, purchases, payments and customer records. This system will help the user in creating invoices, sales orders, service/s rendered, customer profiles and any kind of the reports for monitoring the business. Inventory System allows controlling customer balances and vendor balances.

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The E-Books and Sales Monitoring System is an on-line website for the Innova Dental and Optical Clinic. This system is especially intended for storage of data covering all the transactions in the clinic, for the on-line sharing of each branch of the company and to advertise the its services being offered. The system is developed through HTML, Php and a little Javascript scripting codes using Dreamweaver Cs3 software, phpMyadmin and Apache in Xampp software.

The system provides an interaction between company and the guests/visitors of the system. The partners of the clinic can share the sales and transactions privately, because of the confidential nature of sales and transactions. In this kind of process, the system provides security in all records of the company and no one can easily access the sales record unless the person is permitted to do so. The guests can interact with the owner through sending suggestions, questions and recommendations at via email.

The developers of the new system can refine its design by breaking the system down into smaller tasks and then estimating the time spent to complete it. The focus of this study is the use of many tools with a collaborative mindset of the developers to systematically improve business through the implementation of a new information system. System developers can enhance in its learning through the application of new techniques and tools.

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2.0 Background of the Study

INNOVA OPTICS and DENTAL SPECIALISTS is an optical and dental clinic located at 2nd Floor Susano Complex, Quirino Hi-Way, Novaliches, Quezon City. It was started on December 11, 2004 with one(1) staff dentist and a medical secretary. The Innova Optics and Dental Specialist is owned by Dr. Rhona M. Subagan, a Doctor of Dental Medicine who graduated from National University (NU). The Clinic has a partnership with Optical Clinic owned by Dr. Armila DavidCablay and has a branch located at Sampaloc, Manila.

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The Innova Optics and Dental Specialists offers Consultation, Extraction,

Restoration, Prophylaxis, RCT, Denture and X-Ray. This clinic does not have any computer based system for its business even though they have an existing computer system. Clinic’s Mission: INNOVA OPTICS and DENTAL SPECIALISTS strives to meet the needs of its customers for total value by offering a good service. Clinic’s Vision: Years form now Innova Optics and Dental Specialists will grow and expand its business by consistently providing a good and affordable service for its customers.

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The problems of Innova Optics and Dental Specialists has an unorganized compilation of different patient records and lack of information regarding account receivables and payables that will be useful in determining if the company is making profit or not. The researchers choose the Innova Optics and Dental Specialists in order to make their replace their existing system and transform it into a new and most effective system possible for its improvement.

3.0 Statement of the Problem

Based on the interview conducted at the Innova Optics and Dental Specialists, it was discovered that the clinic has an unorganized compilation of different patient records and lack of information regarding account receivables and payables that will be useful in determining if the company is making profit or not.

4.0 General Objectives To provide the most effective system for the improvement of Innova Dental and Optical Clinic patients record system by designing e-Book and Sales Monitoring Online System.

5.0 Specific Objectives

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A useful system is essential to ensuring the use and acceptance of the information system; there are several specific objectives that the researchers try to attain when designing a system: • To develop an E-Book and Sales Online Monitoring System that is searchable through the use of the net. • • • • To make the system user-friendly To lessen the difficulties while searching files for follow-up To monitor the sales and generate reports of the company To advertise the companies services using the website

6.0 Current IT Environment/Infrastructure Laptop 6.1 Hardware Specifications HARDWARE Acer Laptop Intel Dual Core 2.5 Ghz 2GB DDR2 Memory 14” LCD 160GB HDD Samsung Table 1 Hardware Specifications (Source: Innova Optics and Dental Specialists)

6.2 Software Specifications SOFTWARE Specs Windows Vista Home Edition

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Microsoft office 2007 Avast Antivirus Adobe Reader 9 Yahoo Messenger Table 2 Software Specifications

(Source: Innova Optics and Dental Specialists)

6.3 Network Architecture Not Available 6.4 Manpower The company has one employee/staff and a manager who is the owner. 6.5 Backup Recovery All the records and transactions are stored in a drawer or storage box. 7.0 Process/Data Flow Diagrams Data flow diagrams are used to describe how the system transforms information. They define how information is processed and stored and identify how the information flows through the processes.

When building a data flow diagram, the following items should be considered:

1. Where does the data that passes through the system come from and where does it go?

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2. What happens to the data once it enters the system (i.e., the inputs) and before it leaves the system (i.e., the outputs)?

3. What delays occur between the inputs and outputs (i.e., identifying the need for data stores)?

When systems researchers attempt to understand the information requirements of users, researchers must be able to conceptualize how data

move through the Innova Dental and Optical clinic, the process of transformation that the data undergo, and what the outputs are, so these are the process and data flow of the existing system of the said company.

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7.1 Data Flow

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Figure 1 Data Flow Diagram of the Existing System (Source: Innova Optics and Dental Specialists) 8.0 Data Requirements 8.1 Forms

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8.1.1 List of Forms • • Dental Form Optical Form

8.1.2 Layout of Forms

Table 3 Dental Form (Source: Innova Optics and Dental Specialists)

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Table 4 Optical Form (Source: Innova Optics and Dental Specialists)

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8.1.3 Data Dictionary of Forms Dental Form Data Dictionary Rx No. Rx No. is the assigned ID number for all the patients in the clinic by the management. The Rx No. should not be repeated and unique to avoid redundancy. Patient’s Name Patient’s Name is the name of the patient or customer of the clinic. Date The given or the current date where the patient commit a consultation or treatment in the clinic. Age The age of the patient. Birthdate The date was the patient is born. Sex The gender of the patient it is either “male” or “female”. Tel/Cell No. The contact number of the patient in order to have a communication between the patient and the doctors. Address The current and exact address of the patient.

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Case History Case History indicates the illness or diseases of the patient before proceeding to treatment. The doctor/employee will ask the condition of the patient first to avoid accident and prescription of wrong medicine that is not compatible for the illness of the patient. Services Rendered The services rendered to the patient in the clinic such as consultation, extraction, restoration, prophylaxis, RCT, denture and X-Ray. Fee The given amount according to the service/s being rendered by the patient. Total The total amount of fees according to the service/s being rendered by the patient. Deposit The advance payment of the patient before performing the treatment. Balance The incomplete payment of the patient. Recall Date The assigned date where the patient needs to comeback to the clinic for another check-up.

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Attending Dentist The name of the attending dentist who performed the medication of the patient. Optical Form Data Dictionary Job No. The assigned ID number for all the patients in the clinic by the management. The Job No. should not be repeated and unique to avoid redundancy. Patient’s Name The name of the patient or customer of the clinic. Date The given or the current date where the patient commit a consultation or treatment in the clinic. Age The age of the patient. Tel No. The contact number of the patient in order to have a communication between the patient and the doctors. Address The current and exact address of the patient. Occupation The job in which a person is engaged.

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Chief: Complain The main complain of the patient about its condition. RX This is a medical prescription which is consisting of OD, OS, Add, Sph, P.d., Cyl and Seg. Hit. Kind of Lens The lens prescribed for the patient. Fee The given amount equivalent to the service/s rendered to the patient. Frames The physical frame of the eye glass recommended for the optical patient. Tints The lens color recommended by the doctor to balance light transmission, reduce glare and improve depth perception/color recognition. Remarks The final words or the recommendations of the doctor for the patient. Total The total amount of fees according to the service/s rendered to the patient. Deposit This is the advance payment of the patient before performing the treatment.

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Balance The remaining unpaid account of the patient. Recall Date The assigned date where the patient needs to comeback to the clinic for another check-up. 8.2 Reports The Innova Optics and Dental Specialist use “ledgers” or printed document encoded by its employee for their daily, monthly and annual reports. 8.2.1 List of Reports Not Available 8.2.2 Layout of Forms Not Available 8.2.3 Data Dictionary of Reports

8.3.1 Entity Relationship Diagram

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Figure 3 Innova Optics and Dental Specialists ERD (Source: Innova Optics and Dental Specialists)

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8.3.2 Data Dictionary of the ERD Entity-An entity is a specific object of interest to the business area. It can be said that in an accounting system, two things are basically necessary: Accounts and transactions. In a customer support system, we would need to have some information about customers, for a start. Each such unit of essential information is named ‘an entity’, with a name and attributes. Attributes-Each entity will normally have one or more attributes. Attributes may be thought of as smaller pieces of information within an entity. Together they describe our entity to the degree we find necessary. Relationships-In a relational database, all entities have bonds between them, expressed as relationships. A relationship is a link between to entities, and it tells us something about which relationships exists between our entities.

9.0 Problems/Requirements List The company’s problem is the growing numbers of papers being stocked in the storage box, because of this, it is not easy to find or recover file records. Some of the files are not organized, because of the manual errors such as instead of arranging the files according to its surname alphabetically and sometimes the company employee displaced it. And because of these problems the company is just wasting its time and experienced an additional task that leads to additional expenses for the company.

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The following are the requirements list in improving the company’s system: 1. The company must have a faster retrieval of records. 2. Less cost for operation or management of the company but produces effective results. 3. Lessen the time of work. 4. Prevent manual errors. 5. Provides more organized and accurate records of files.

10.0 Analysis of the Existing System The existing system of the Innova Optics and Dental Specialists is currently using the manual information system which lacks the proper management and control of the patient’s records that makes the company files unorganized and over populated that caused to the loss of files and it is not easy to retrieve some previous records of the patient. The manual system of the company entails a lot of time spent in recording and recovering the files of the patient. So, the researchers need to propose a system that can help solve all these problems.

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Chapter 2 Methodology

1.0 Project Design The E-Books and Sales On-line Monitoring System (ESOMS) for Innova Optics and Dental Spaecialists is an On-line database website design coded in HTML, Php and a little Javasript codes. This system has been developed through Php coding using Dreamweaver Cs3 and with the help of Adobe Photoshop CS3. The effects and design of the system is made through Macromedia Flash and Cascading Style Sheets (CSS) codes. 1.1 Research Design This is a descriptive-exploratory approach on how an on-line solution can deliver a big impact in an organization, particularly a dental-optical company gearing it up for global competitiveness. The researchers used both qualitative and quantitative research methods for this proposition, where they intend to identify the perceived strengths; benefits and even weaknesses of implementing a website with on-line information system, as viewed by IT professionals and students. Further, this proposal analyzes the perceived message transmitted through the e-business with regards to the content, structure and strategy used. Finally, the proponents look upon the proposed system and the impact it would bring to Innova Dental and Optical Specialists Clinic.

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1.2 Problem Analysis The company’s seen problems at Innova are addressed by the proponents through the developed system. The system can easily save records for the company’s customer profiles, sales and daily transactions. The researchers designed an organized and a user-friendly system for the company and are logically developed to avoid errors and lost of files in the company. The system will help lessen the time consumed in recording transactions manually and will lessen the paper documents for the company. Most especially, the two branches of the said company can share transactions through on-line anytime and anywhere. 3.0 Project Development In the first phase of the SMS house alarm system project development, the researchers are concerned with identifying the problems, opportunities, and objectives, this stage is critical to the success of the rest of the project, because no one wants to waste subsequent time addressing the wrong problem. The first phase requires that the researchers look honestly at what is acquiring in a business. Then, together with other organization members, the researchers pinpoint problems. Often these problems will be brought up by other, and they are the reason why the researcher was initially called in. Opportunities are situations that the researchers believe can be improved through the use of computerized information system. Seizing opportunities may allow the business to gain a competitive edge or set an industry standard.

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Identifying objectives is also an important component of the first phase. First, the researchers must discover what the business is trying to do. Then the analysis will be able to see if some aspect of information systems applications can help the business reach its objectives by addressing specific problems or opportunities. The people involved in the first phase are the users, researchers and systems managers coordinating the project. Activities in this phase of interviewing user management, summarizing the knowledge obtained, estimating the scope of the project, and documenting results. The output of the phase is a feasibility report containing a problem definition and summarizing the objectives. The next phase that the researchers enter is that of determining information requirements for the particular user involved. Among the tools used to define information requirements in the business are interactive methods such as interviewing, sampling and investigating hard data, and questionnaires. And unobtrusive methods, such as observing, decision makers’ behavior and office environments and all encompassing methods such as proto typing. The next phase that the system researchers undertake involves analyzing needs, again, special tools of techniques help the researchers make requirements determinations. One such tool is the use of data flow diagrams to chart the input, process, and output of the business functions in a structured graphical form. From the data flow diagrams, a data dictionary is developed that users all the data items used in the system, as well their specifications.

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During this phase, the system researchers also analyze the structured decisions made. Structured decisions are those for which the condition alternatives and actions can be determined. Next is the design phase, in this phase of the systems project development, the system analog uses the information concerned earlier to the logical design of the information system. The researchers design accurate data entry procedures so that data coming into the information system are correct. In addition, the researcher provides for effective way to the information system by using techniques if good form and screen design. In the fifth phase of the system project development; the researchers work with their other programmers to develop any original software that is needed. Some of the structured techniques for designing and documenting software include structure charts, and pseudo code. The system researchers use one of these devices to communicate to their programmer when needed to be programmed. Before the information system can be used; it must be tested. It is must less costly to cycle problems before. The system is design over to users. Some of the testing is completed by programmers alone, some of the system researchers in construction with their programmers. Servers of test to pin point problems is run, first with sample data and everything with actual data from current system. Maintenance of the system and its documentation begins in this phase and is carried out routinely throughout the life of the information system.

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In the last phase of systems development, the researchers help implement the information system. Some training is done by vendors, but oversight of training is the responsibilities of the system researchers. In addition, the researchers need to plan for a smooth conversion from the old system to the new ones; or build a database, installing equipment, and bringing the new system into production. After the system is installed, it must be maintained measure that the computer program be modified and kept up-to-date.

2. Determining information requirements 1. Identifying Problems, Opportunities and objectives

3. Analyzing System needs.

4. Designing the requirement system.

6. Testing and maintaining the system

5. Developing and documentary system

Figure 4 System Development Cycle

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The proposal is the specific project or set of activities for which you the researchers seek the grant of the new system and any support and the budget requirements necessary to successfully complete the work. Here the researchers look more closely at the key ingredients for developing and implementing the project, and how to articulate these concepts in the proposal. In this brief, the word “project” is used to refer to a specific intervention or activity. The first step when planning a project is to make sure there is a strong link between the organization’s mission and the initiative the researchers are considering. The project they planned and the funding should be part of the overall strategy for addressing the issues. When developing the plan envision the following: • How does the project relate to the organization’s mission? • What is the context in which the work and how is this unique? • How will the project change or improve the conditions of the company or beneficiaries? Before developing the proposed system, the researchers conduct an interview to the Innova Optics and Dental Specialists to gather more information in the company and analyze its problems and ask what kind of system proposal fits for the company. Then, the researchers conceptualized what kind and qualities of the system should be proposed in the company. So, this is the proposed system, the system is developed through Dreamweaver CS3 using the Dreamweaver Php and HTML where the researchers wrote the Php and html codes. The researchers created the forms

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needed to record all the transactions in the company, while the systems layout is developed through the use of Adobe Photoshop CS3 and Macromedia Flash for the additional effects and graphics for the system. 4.0 Evaluation / Validation Criteria 4.1 Technical Considerations The users only need a computer or a laptop in order to use/access to the system, no more high specifications required in this system. The current system of the company does not fit to its requirement to fulfill the job. 4.2 Operations The system is a very user-friendly, the user can easily navigate to this on-line system but not all users can access to the company’s records of transactions, only the owner/administrator can access to it. The on-line system can record the customer profiles, sales and daily transactions of the company. The administrator can save, delete edit and search the customer records. 4.3 Schedule Once the transactions are saved it is already stored in the system database and it cannot be deleted unless the administrator will delete the record.

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The owner can only share transactions through on-line and both of the branch owners must have an Internet connection. The administrator can always access to the system to add, save, delete, edit and find the recorded transactions in the company. 4.4 Economic / Cost Effectiveness Every owner wants a cost-effective building. But what does this mean? In many respects the interpretation is influenced by an individual's interests and objectives.
• • • •

Is it the lowest first-cost structure that meets the program? Is it the design with the lowest operating and maintenance costs? Is it the system with the longest life span? Is it the facility in which users is most productive? Yes, the developed system is very helpful to reduce expenses in the

company and provide a good storage of transactions in the company. Instead of buying papers, printing of forms and providing storage box/drawers for storage. This is the system that has a full package of the necessary things for the improvement of the company.

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Chapter 3 System Design Description of the Proposed System

I. Logical Model Report 1.0 System Description The E-Books and Sales On-line Monitoring System is a database system of all the transactions and records for the Innova Optics and Dental Specialist Clinic. It is also a website for the said company that advertises their services and give information about the company. The features of the proposed system are the form for customer profile where the owner can record data all about their customers. The next feature is the form for each service rendered by the customers, with the amount/fee for each service and computes the total amount of all fees. Through the given forms the owner can add, edit, delete and save records. To have a fast searching of records, the developers add a search engine where the owner can search the names of the customers including the records. The owner can also upload pictures of the customer profile in order to see the image of the patient before and after the treatment. And lastly the system also features the on-line sharing information, this sharing is only allowed for the both owner of the company’s two branches and

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not for the guest/visitor of the site. Through this system, the owner can view the other company’s branch sales and customer records.

2.0 System Requirements

INNOVA OPTICS AND DENTAL SPECIALIST CLINIC are using a “Manual System” for their transaction. The E-Book and Sales Online Monitoring System for Innova Specialist required a minimum of a processor (Dual Core 2.60 GHz) for Operating system (Windows Server 2003 Standard Edition) and High Speed Internet Service Provider. 3.0 Hardware Requirement (Minimum and Recommended) This includes the existing hardware facilities of the INNOVA OPTICS AND DENTAL SPECIALISTS that are available, below are the stated proposed hardware specification.

EXISTING HARDWARE DETAILS AND SPECIFICATION Manual System( Papers ) Table 5 Existing Hardware

PROPOSED HARDWARE DETAILS AND SPECIFICATION Processor Memory HDD VGA Dual Core 2.60 GHz 1Gb 160Gb 64 128 / 256 MB Table 6 Proposed Hardware

3.1 Servers

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EXISTING SERVER

Not Available

Table 7 Existing Server

PROPOSED SERVER Microsoft Server 2005 Table 8 Proposed Server 3.2 Workstations Laptop/Desktop Computer 3.3 Network Not Available 3.4 Other Peripherals 3.4.1 Printer

3.4.2 Scanner

3.4.3 Router Dual band / Wireless

3.4.5 Switch Hub

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Software Requirements SOFTWARE
• Xampp Server

DESCRIPTION
XAMPP is an easy to install Apache distribution containing MySQL, PHP and Perl. XAMPP is really very easy to install and to use - just download, extract and start. The distribution for Windows 2000, 2003, XP and Vista. This version contains: Apache, MySQL, PHP + PEAR, Perl, mod_php, mod_perl, mod_ssl, OpenSSL, phpMyAdmin, Webalizer, Mercury Mail Transport System for Win32 and NetWare Systems v3.32, Ming, JpGraph, FileZilla FTP Server, mcrypt, eAccelerator, SQLite, and WEB-DAV + mod_auth_mysql.


PhpMyAdmin phpMyAdmin is a free software tool written in PHP intended to handle the administration of MySQL over the World Wide Web. phpMyAdmin supports a wide range of operations with MySQL. The most frequently used operations are supported by the user interface (managing databases, tables, fields, relations, indexes, users, permissions, etc), while you still have the ability to directly execute any SQL statement.

PhpMySql MySQL is a database. The data in MySQL is stored in database objects called tables.

Table 9 Software Requirements

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4.1 Servers

Microsoft SQL Server 2005 (codenamed Yukon), released in October 2005, is the successor to SQL Server 2000. It included native support for managing XML data, in addition to relational data. SQL Server 2005 also allows a database server to be exposed over web services using TDS packets encapsulated within SOAP (protocol) requests. When the data is accessed over web services, results are returned as XML. 4.2 Workstation Laptop/Desktop Computer 5.0 Data Requirements 6.0 People The proposed system is used by the owner and staff of the Innova Optics and Dental Specialists Clinic. There is also an admin that operates and control the cycle of the proposed system and lastly the guests/visitors of the system is also a part of the proposed system.

II. Design Instruments and Techniques The instruments and techniques use din the collection of data for this study were: a. Observations Before developing the proposed system, the researchers observed to the subject company, the purpose of this is to get a

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clearer and richer understanding of what the proponent need to do to improve in the given company, to know what kind of system used in the company, what are the activities inside the company and the disadvantages of the current system in order to know what kind of system should be proposed for the company.

b. Interviews The researchers conduct an interview to the company to know all the information and the problem of the company. The researchers used cell phone as an instrument for recording the conducted interview and gathered some paper works and forms as a basis in developing a new system for the company.

c. Company Visit The researchers visited some company with a computerbased system in order to gain more knowledge about the system requirements, the features and how their system does is developed.

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Chapter 4 Detailed Program Design Report

1.0 System Specifications 1.1 Functional The functions of the proposed software are to advertise the company, for recording and updating of all sales of Innova Optics and Dental Specialists Clinic. 1.1.1 System Boundaries

Inquiry and Registration Places Services
Customer

Customer Profile Proposed Software/ System
Owner/Admin

Payments Reports

Figure 4 System UML (Interaction with the customer and the system)

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1.1.2

Customer Inquiry

Customer

Owner/Admin

Proposed Software/ Computer

Software Interaction

Add Records Edit Records Save Records Update Records

Figure 5 System UML (Saving, Update, Edit and Deleting Customer Records)

1.2 Technical Design 1.2.1 Database 1.2.1.1 Schema

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FLOWCHART

START

A

Log-in Form

Input Username and Password Verify Username and Password

IF Un and Pw == True

N
Display Msg Box

Y Show Admin Page

A

Figure 6.0 Module Flowchart of Admin Log-in Form LEGEND: A -On page connector to END

A

-Off page connector to ADMIN

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A Y
DENTAL FORM

SHOW DENTAL FORM

B

N
DENTAL DATABASE VIEW

Y

SHOW DENTAL DATABASE PREVIEW

C

N Y
OPTICAL FORM

SHOW OPTICAL FORM

D

N
OPTICAL DATABASE VIEW

Y

SHOW OPTICAL DATABASE PREVIEW

E

N N
LOGOUT

A

Y F Figure 6.1
LEGEND:

Module Flowchart of Menu Form A
-On page connector to End

A page connector to ADMIN -Off F

-Off Page connector to End

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B B
NAVIGATE MENU

D Y

C
DENTAL/ OPTICAL DATABASE

ADD

Input Entry

Save Entry
Confir m Delete ?

N Y
DELETE

Select Entry N

Y

C

N Y
UPDATE

Delete Entry from Database C

Modify Entry

Update Entry from Database

N Y
RECORD

Saving Entry

Save Entry from Database

D

N N
LOGOUT

A

Y F Figure 6.2
LEGEND:

Module Flowchart of Admin Account Form

-On page connector to C

B

Dental/Optical Database On page connector to D Dental/Optical Database

-On page connector to Admin Account -Off page connector to Admin Account

B

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START

Log-in Form

Input Username and Password

Verify Username and Password

IF Un and Pw == True

N
Display Msg Box

Y Show Client Web Page

B

A -Off page connector to CLIENT PROFILE B -Off page connector to Admin Account Figure 6.3 Module Flowchart of Admin Account Form

1.2.1.2

Data Dictionary

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Dental Form Structure: Rx NO. = {Legal Characters} Name : Rx No. Data Type : Text Size : 20 Format : EN -0000 Description : Refers to the Designated Number Legal Characters = {0 – 9) Alias : RxNo Storage : Customer Table : Customer Database : EBSMS

Name : Patient Name Data Type : Text Size : 50 Format : EN -0001

Alias : p_name Storage : Customer Table : Customer Database : EBSMS

Description : Refers to the Designated Full Name Structure: Full Name = {Legal Characters} Legal Characters = {A-Z|a-z|0-9|.} Name : Date Data Type : Text Size : 12 Format : EN -0002 Description : Refers to the Designated Date Structure: Date = {Legal Characters} Legal Characters = {0-9} Alias : Date Storage : Customer Table : Customer Database : EBSMS

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Name : Age Data Type : Text Size : 12 Format : EN -0003 Description : Refers to the Designated Age Structure: Age = {Legal Characters} Legal Characters = {0-9} Alias : Age Storage : Customer Table : Customer Database : EBSMS

Name : Date of Birth Data Type : Text Size : 12 Format : EN -0004

Alias : d_birth Storage : Customer Table : Customer Database : EBSMS

Description : Refers to the Designated Date of Birth Structure: Date of Birth = {Legal Characters} Legal Characters = {0-9} Name : Sex Data Type : Text Size : 12 Format : EN -0005 Description : Refers to the Designated Sex Structure: Sex = {Legal Characters} Legal Characters = {A-Z|a-z} Alias : Sex Storage : Customer Table : Customer Database : EBSMS

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Name : Contact Number Data Type : Text Size : 11 Format : EN -0007 Alias: contact_no Storage : Customer Table : Customer Database : EBSMS

Description : Refers to the Designated Contact Number Structure: Contact Number = {Legal Characters} Legal Characters = {0-9}

Name : Address Data Type : Text Size : 50 Format : EN -0008

Alias : address Storage : Customer Table : Customer Database : EBSMS

Description : Refers to the Designated Address Structure: Address = {Legal Characters} Legal Characters = {A-Z|a-z|0-9} Name : Case History Data Type : Text Size : 100 Format : EN -0009 Alias : case_history Storage : Customer Table : Customer Database : EBSMS

Description : Refers to the Designated Case History Structures: Case History = {Legal Characters} Legal Characters = {A-Z|a-z|0-9}

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Name : Service Rendered Data Type : Text Size : 50 Format : EN -0010 Alias : service_rendered Storage : Customer Table : Customer Database : EBSMS

Description : Refers to the Designated Service Rendered Structures: Service Rendered = {Legal Characters} Legal Characters = {A-Z|a-z}

Name : Fee Data Type : Text Size : 12 Format : EN -0011

Alias : fee Storage : Customer Table : Customer Database : EBSMS

Description : Refers to the Designated Fee Structures: Fee = {Legal Characters} Legal Characters = {0-9} Name : Deposit Data Type : Text Size : 12 Format : EN -0012 Description : Refers to the Designated Deposit Structures: Deposit = {Legal Characters} Legal Characters = {0-9} Alias : deposit Storage : Customer Table : Customer Database : EBSMS

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Name : Balance Data Type : Text Size : 12 Format : EN -0013 Description : Refers to the Designated Balance Structures: Balance = {Legal Characters} Legal Characters = {0-9} Alias : balance Storage : Customer Table : Customer Database : EBSMS

Name : Recall Date Data Type : Text Size : 12 Format : EN -0014

Alias : recall_date Storage : Customer Table : Customer Database : EBSMS

Description : Refers to the Designated Recall date Structures: Recall Date = {Legal Characters} Legal Characters = {0-9} Name : Attending Dentist Data Type : Text Size : 50 Format : EN -0015 Alias : attending_dentist Storage : Customer Table : Customer Database : EBSMS

Description : Refers to the Designated Attending Dentist Structures: Attending Dentist = {Legal Characters} Legal Characters = {A-Z|a-z}

Optical Form

QUEZON CITY POLYTECHNIC UNIVERSITY
Name : Job Number Data Type : Text Size : 12 Format : EN -0016 Alias : job_no Storage : Customer Table : Customer Database : EBSMS

Description : Refers to the Designated Job Number Structures: Job Number = {Legal Characters} Legal Characters = {0-9}

Name : Patient name Data Type : Text Size : 50 Format : EN -0017

Alias : p_name Storage : Customer Table : Customer Database : EBSMS

Description : Refers to the Designated Patient Name Structures: Patient Name = {Legal Characters} Legal Characters = {A-Z|a-z|0-9} Name : Age Data Type : Text Size : 12 Format : EN -0018 Description : Refers to the Designated Age Structures: Age = {Legal Characters} Legal Characters = {0-9} Alias : age Storage : Customer Table : Customer Database : EBSMS

QUEZON CITY POLYTECHNIC UNIVERSITY
Name : Contact Number Data Type : Text Size : 11 Format : EN -0019 Alias : contact_no Storage : Customer Table : Customer Database : EBSMS

Description : Refers to the Designated Contact Number Structures: Contact Number = {Legal Characters} Legal Characters = {0-9}

Name : Address Data Type : Text Size : 50 Format : EN -0020

Alias : address Storage : Customer Table : Customer Database : EBSMS

Description : Refers to the Designated Address Structures: Address = {Legal Characters} Legal Characters = {A-Z|a-z|0-9} Name : Occupation Data Type : Text Size : 20 Format : EN -0021 Alias : occupation Storage : Customer Table : Customer Database : EBSMS

Description : Refers to the Designated Occupation Structures: Occupation = {Legal Characters} Legal Characters = {A-Z|a-z}

QUEZON CITY POLYTECHNIC UNIVERSITY
Name : Chief Complain Data Type : Text Size : 50 Format : EN -0022 Alias : chief_complain Storage : Customer Table : Customer Database : EBSMS

Description : Refers to the Designated Chief Complain Structures: Chief Complain = {Legal Characters} Legal Characters = {A-Z|a-z|0-9}

Name : RxNo Data Type : Text Size : 50 Format : EN -0023

Alias : rx Storage : Customer Table : Customer Database : EBSMS

Description : Refers to the Designated RX Structures: RX = {Legal Characters} Legal Characters = {A-Z|a-z} Name : Kinds of Lens Data Type : Text Size : 50 Format : EN -0024 Alias : kind_lens Storage : Customer Table : Customer Database : EBSMS

Description : Refers to the Designated Kinds of Lens Structures: Kinds of Lens = {Legal Characters} Legal Characters = {A-Z|a-z}

QUEZON CITY POLYTECHNIC UNIVERSITY
Name : Fee Data Type : Text Size : 12 Format : EN -0025 Description : Refers to the Designated Fee Structures: Fee = {Legal Characters} Legal Characters = {0-9} Name : Frames Data Type : Text Size : 50 Format : EN -0026 Description : Refers to the Designated Frame Structures: Frames = {Legal Characters} Legal Characters = {A-Z|a-z|0-9} Name : Tints Data Type : Text Size : 50 Format : EN -0026 Description : Refers to the Designated Tints Structures: Tints = Legal Characters} Legal Characters = {A-Z|a-z|0-9} Alias : tints Storage : Customer Table : Customer Database : EBSMS Alias : frame Storage : Customer Table : Customer Database : EBSMS Alias : fee Storage : Customer Table : Customer Database : EBSMS

QUEZON CITY POLYTECHNIC UNIVERSITY
Name : Remarks Data Type : Text Size : 50 Format : EN -0027 Description : Refers to the Designated Remarks Structures: Remarks = {Legal Characters} Legal Characters = {A-Z|a-z|0-9} Alias : remarks Storage : Customer Table : Customer Database : EBSMS

Name : Total Data Type : Text Size : 12 Format : EN -0028

Alias : total Storage : Customer Table : Customer Database : EBSMS

Description : Refers to the Designated Total Structures: Total = {Legal Characters} Legal Characters = {0-9} Name : Deposit Data Type : Text Size : 12 Format : EN -0029 Description : Refers to the Designated Deposit Structures: Deposit = {Legal Characters} Legal Characters = {0-9} Alias : deposit Storage : Customer Table : Customer Database : EBSMS

QUEZON CITY POLYTECHNIC UNIVERSITY
Name : Balance Data Type : Text Size : 12 Format : EN -0030 Description : Refers to the Designated Balance Structures: Balance = {Legal Characters} Legal Characters = {0-9} Name : Recall Date Data Type : Text Size : 12 Format : EN -0031 Alias : recall_date Storage : Customer Table : Customer Database : EBSMS Alias : balance Storage : Customer Table : Customer Database : EBSMS

Description : Refers to the Designated Recall Date Structures: Recall Date = {Legal Characters} Legal Characters = {0-9}

QUEZON CITY POLYTECHNIC UNIVERSITY

Hierarchical Input-Process-Output (HIPO)

E-BOOKS AND ONLINE SALES MONITORING SYSTEM (CLIENTS/SITE VISITORS) 0.0

LOG-IN 1.0

HOME 2.0

ABOUT US 2.1

CONTACT US 2.2

SERVICES 2.3

REGISTER 2.4

Figure 7.0 Hierarchical Input-Process-Output of E-Books and Online Sales Monitoring System for Clients/Site Visitors

QUEZON CITY POLYTECHNIC UNIVERSITY

E-BOOKS AND ONLINE SALES MONITORING SYSTEM (ADMINISTRATOR) 3.0

LOG-IN 1.0

HOME 4.0

ABOUT US 4.1

CONTACT US 4.2

SERVICES 4.3

Figure 7.1 Hierarchical Input-Process-Output of E-Books and Online Sales Monitoring System for Administrator

ADMINISTRATOR 3.0

ADMIN ACCOUNT 3.1

CUSTOMER RECORDS 3.2

SERVICES RECORDS 3.3

QUEZON CITY POLYTECHNIC UNIVERSITY

Figure 7.2 Hierarchical Input-Process-Output Administrator log-in

ADMIN ACCOUNT 3.1.1

ADD 2.1.1.5

UPDATE 2.1.1.6

EDIT 2.1.1.4

DELETE 2.1.1.7

SAVE 2.1.1.9

CANCEL 2.1.1.10

QUEZON CITY POLYTECHNIC UNIVERSITY

Figure 7.3

Hierarchical Input-Process-Output of Admin account Submenu

E-BOOKS AND ONLINE SALES MONITORING SYSTEM (CLIENT) 4.0

USER-ACCOUNT 4.1

HOME 4.2

ABOUT US 4.3

CONTACT US 4.4

SERVICES 4.5

QUEZON CITY POLYTECHNIC UNIVERSITY
Figure 7.4 Hierarchical Input-Process-Output of Client Navigation

USER-ACCOUNT (CLIENT) 4.1

EDIT 4.1.1

SAVE 4..1.2

UPDATE 4.1.3

DELETE 4.1..4

LOG-OUT 4.1.5

Hierarchical Input-Process-Output ofOutput Process Client account Submenu  Home page  Verify username  Username and password if  Warning  Password valid Message “Your username or password is incorrect. Input-Process-Output (IPO)  If username Author: Group 11 Program: E-books and Sales Online Monitoring System and password Date: 3/26/2010 is valid, load Diagram: 1.0 Module Name: Log-in for Administrator Page: 1 of 1 the homepage Input  If username and password is invalid, display message box and allows user until 3 trials, or else, the program will be terminated

Figure 7.5

QUEZON CITY POLYTECHNIC UNIVERSITY

Input  Click Login

Process

Output

 Verify  If “User Account” submenu was Username and selected, its form Password if will be loaded correct Figure 7.6 E-books and Sales Online Monitring System (Log In)  If “Dental Records” submenu was selected, its form will be loaded

Author: Group 11 Diagram: 3.0

Program: E-books and Sales Online Monitoring  If “Optical Records” System Date: 3/26/2010 Module Name: Home for Administrator

submenu was Page: 1 of 2 selected, its form will be loaded  If “Dental Database” submenu was selected, its form will be loaded  If “Optical Database” submenu was selected, its form will be loaded  If “Log-Out” submenu was selected, its form

QUEZON CITY POLYTECHNIC UNIVERSITY

Input  Click Edit

Process  Editing Process

Output

 If “Edit” button  Click was selected,  Saving Process Delete Figure 7.7 E-books and Sales Online Monitoring Systemuser the would be able (Home for Process  DeletingAdministrator)  Click Save to edit his own user account  User name from the form then save it to  Password the database Author: Group 11  First Name Program: E-books and Sales Online Monitoring System Date: 3/26/2010  If “Delete Diagram: 4.0 Page: 1 Account” of 2  Last Name Module Name: User Account button was  Middle selected, the Name user will delete his account.  If “Save Account” button was selected, the user will save his account.

QUEZON CITY POLYTECHNIC UNIVERSITY

Input

Process

Output

 If “Edit” Figure  “Editing” Records  Click 7.8 E-books and Sales Online Monitoring System (User Account) submenu Dental  “Updating” Records was selected, Form its entry will  “Saving” Records be edited  Click Optical  Processing Request  If “Save” Form submenu  Group 11 Program: E-books and Sales Online Monitoring System was selected, Click Author: Date: 3/26/2010 its entry will Dental be saved 2 DB Diagram: 5.0 Module Name: Dental and Optical Forms for Administrator Page: 1 of Records  If “Update” submenu  Click was selected, Optical its entry will DB be Updated Records  If “View Records” submenu was selected, its records will be loaded

QUEZON CITY POLYTECHNIC UNIVERSITY

Figure 7.9 Dental and Optical Forms for Administrator

1.2.1.3

Screen Navigation Diagram

QUEZON CITY POLYTECHNIC UNIVERSITY

Figure 8.0 Website Intro Design

QUEZON CITY POLYTECHNIC UNIVERSITY

Figure 8.1 Website Home Page

Figure 8.2 Website About Us Page

QUEZON CITY POLYTECHNIC UNIVERSITY

Figure 8.3 Website Services Page

QUEZON CITY POLYTECHNIC UNIVERSITY

Figure 8.4 Website Contact Us Page

QUEZON CITY POLYTECHNIC UNIVERSITY

Figure 8.5 Website Admin Page (Sales menu)

QUEZON CITY POLYTECHNIC UNIVERSITY

Figure 8.6 Website Database Page (Table View)

1.2.1.4

Screen Design (use UML to illustrate how a screen operates)

Website Intro Page:

Codes: <html> <head> <title>intro</title> <meta http-equiv="Content-Type" content="text/html; charset=windows-1256"> </head> <body bgcolor="#E1F4F8"> <br><br><br> <center><object width="550" height="400"> <param name="movie" value="in.swf">

QUEZON CITY POLYTECHNIC UNIVERSITY
<embed src="in.swf" width="550" height="400" quality="high" allowScriptAccess="always" allowFullScreen="false"> </embed> </object> </center> <center><a href="innovathefinal.html"><img src="intro_03.gif" border="no"></a></center> </body> </html>

Website Home Page

Codes: <html> <head> <title>INNOVA|Site</title> <meta http-equiv="Content-Type" content="text/html; charset=iso-8859-1"> </head> <body bgcolor="#FFFFFF" leftmargin="0" topmargin="0" marginwidth="0" marginheight="0"> <!-- ImageReady Slices (innovaf.psd) --> <center><table id="Table_01" width="1011" height="1101" border="0" cellpadding="0" cellspacing="0"> <tr>

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<img src="images/innovathefinal_19.gif" width="70" height="983" alt=""></td> <td colspan="11" img src="images/innovathefinal_20.gif" width="866" height="983" alt=""> <center><iframe name="body" src ="innovaaboutus.html" width="100%" height="983" scrolling="no" frameborder="0">fttp</iframe></center> </td> <td> <img src="images/innovathefinal_21.gif" width="74" height="983" alt=""></td> <td> <img src="images/spacer.gif" width="1" height="983" alt=""></td> </tr> <tr> <td> <img src="images/spacer.gif" width="70" height="1" alt=""></td> <td> <img src="images/spacer.gif" width="3" height="1" alt=""></td> <td> <img src="images/spacer.gif" width="399" height="1" alt=""></td> <td> <img src="images/spacer.gif" width="50" height="1" alt=""></td> <td> <img src="images/spacer.gif" width="52" height="1" alt=""></td> <td> <img src="images/spacer.gif" width="36" height="1" alt=""></td> <td> <img src="images/spacer.gif" width="71" height="1" alt=""></td> <td> <img src="images/spacer.gif" width="35" height="1" alt=""></td> <td> <img src="images/spacer.gif" width="72" height="1" alt=""></td> <td> <img src="images/spacer.gif" width="30" height="1" alt=""></td>

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Website Dental Form Page

Codes: <html> <head> <title>INNOVA|Site</title> <meta http-equiv="Content-Type" content="text/html; charset=iso-8859-1"> </head> <body bgcolor="#FFFFFF" leftmargin="0" topmargin="0" marginwidth="0" marginheight="0"> <!-- ImageReady Slices (innovaf.psd) -->

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Website Optical Form Page

Codes: <html> <head> <title>INNOVA|Site</title> <meta http-equiv="Content-Type" content="text/html; charset=iso-8859-1"> </head>

QUEZON CITY POLYTECHNIC UNIVERSITY
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QUEZON CITY POLYTECHNIC UNIVERSITY
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Website Database Page

Codes: <style type="text/css"> <!-.style {font-family: "TAHOMA"; font-size: 13px; color: blue} --> </style> &nbsp;&nbsp;

QUEZON CITY POLYTECHNIC UNIVERSITY
<input type="button" value="Print Page!" onclick="window.print()" class="style"/> <Center><font size=3 color=#1d96d0 face=arial><b>Dental Database Records:</font> <table border=1 cellpadding=2> <tr bgcolor=lightgray><td><b>RxNo</b></td><td><b>&nbsp;&nbsp;&nbsp;&nbsp;& nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Patients_name&nbsp;&nbsp;&nb sp;&nbsp;&nbsp;&nbsp;&nbsp;</b></td><td><b>Date_m</b></td><td><b>Date_ d</b></td><td><b>Date_y</b></td> <td><b>Age<b></td><td><b>Birthday_m</b></td><td><b>Birthday_d</b></td>< td><b>Birthday_y</b></td> <td><b>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Sex&nbsp;&nbsp;&nbsp;&nbsp;<b>< /td><td><b>&nbsp;&nbsp;&nbsp;&nbsp;Telno&nbsp;&nbsp;&nbsp;&nbsp;</b></t d><td><b>Cellno</b></td><td><b>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&n bsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp ;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&n bsp;Address&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbs p;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;& nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;</b></td> <td><b>Diabetes</b></td><td><b>Allergies<b></td><td><b>Under_medication< /b></td><td><b>Hypertension</b></td><td><b>Asthma</b></td> <td><b>Other_diseases<b></td><td><b>Cosultation_fee</b></td><td><b>Extra ction_fee</b></td><td><b>Restoration_fee</b></td> <td><b>Prophylaxis_fee<b></td><td><b>RCT_fee</b></td><td><b>Denture_fe e</b></td><td><b>XRay_fee</b></td> <td><b>Orthodontics<b></td><td><b>Attending_dentist</b></td><td><b>Recall _date</b></td><td><b>Total</b></td> <td><b>Deposit<b></td><td><b>Balance</b></td></tr> <tr><td>3355</td><td>Michael S. Escueta</td><td>February</td><td>14</td> <td>2010</td><td>19</td><td>June</td><td>18</td><td>1990</td> <td>Male</td><td>67346324</td><td>09224155318</td><td>Quezon</td><td>o n</td> <td></td><td></td><td></td><td></td><td></td> <td>1000</td><td>1000</td><td>1000</td><td>1000</td><td>1000</td> <td>1000</td><td>1000</td><td>sads</td><td>doctor</td><td>2012-09-00</td> <td>7000</td><td>3000</td><td>4000</td></tr> <tr><td>3356</td><td>Jonathan Cayanan Estellero</td><td>February</td><td>23</td> <td>2010</td><td>19</td><td>August</td><td>5</td><td>1991</td> <td>Male</td><td>none</td><td>09184294375</td><td>2924 king solomon st. Camarin Caloocan City</td><td></td> <td></td><td></td><td></td><td></td><td>alifunga</td> <td>200</td><td>100</td><td></td><td></td><td></td> <td></td><td></td><td></td><td></td><td>0000-00-00</td> <td></td><td></td><td></td></tr> <tr><td>3389</td><td>Gerrad Danao</td><td>March</td><td>6</td>

QUEZON CITY POLYTECHNIC UNIVERSITY
<td>2010</td><td>21</td><td>March</td><td>11</td><td>1989</td> <td>Male</td><td>373-54-63</td><td>09105427507</td><td>Quezon City</td><td></td> <td></td><td></td><td></td><td></td><td></td> <td></td><td></td><td></td><td></td><td></td> <td></td><td></td><td></td><td></td><td>0000-00-00</td> <td></td><td></td><td></td></tr> <tr><td>3390</td><td>Kenneth Danar</td><td>March</td><td>7</td> <td>2010</td><td>18</td><td>April</td><td>1</td><td>1991</td> <td>Female</td><td>737-24-56</td><td>09301575485</td><td>Quezon City</td><td></td> <td></td><td></td><td></td><td></td><td></td> <td></td><td></td><td></td><td></td><td></td> <td></td><td></td><td></td><td></td><td>0000-00-00</td> <td></td><td></td><td></td></tr>

1.2.2 Forms 1.2.2.1 1.2.2.2 1.2.2.3 Inventory Layout Data Dictionary

1.2.3 Reports 1.2.3.1 1.2.3.2 1.2.3.3 Inventory Layout Data Dictionary to illustrate how the modules of the system

1.3 Program Design (use UML works)

-each program unit should have a corresponding diagram (e.g. collaboration, sequence, activity or state diagrams)

1.4 Security Module Design

QUEZON CITY POLYTECHNIC UNIVERSITY
1.5 Backup and Archiving Design 1.6 Cost Benefit Analysis (CBA): Existing versus Proposed Innova Optics and Dental Specialists Clinic E-Books and Sales Online Monitoring System Cost Benefit Analysis of Existing system Schedule1. Hardware Cost LAPTOP SPECIFICATIONS Model: Acer Aspire AS4535-842G25Mn Qty 1 1 1 1 1 1 1 1 2 1 1 Total Specification Processor : AMD Turion X2 Ultra Dual Core ZM84 (2.3Ghz / 2MB) Video : ATI Radeon HD3200 with 2048 Hypermemory Storage : 250GB SATA HDD Memory : 2GB DDR2 Memory (Upgreable to 4GB) Display : 14" HD 1366 x 768 pixel resolution, high-brightness Acer Cystal Eye Webcam Built in wireless lan 802.11abg Built in 8X DVD-Super Multi doublelayer drive Built in Speakers (3D sonic) Printer Printer Cost Price Total

WHOLE PACKAGE

Php 32,000

Source: Acer Store, SM North Annex

Monthly PhP 426.667

Annually PhP 5,120

QUEZON CITY POLYTECHNIC UNIVERSITY

Note: all salvage value is 20 % of actual price Yearly Depreciation Cost = (Actual cost – Salvage Value) / Estimated Life = (32,000– 6,400) / 5 years = PhP 5,120 Monthly Depreciation Cost = (yearly depreciation / 12 months) = PhP 426.667

Schedule2.Software Cost Operating System Qty 1 Total Software Microsoft Professional XP Cost Price 5,000.00 Total 5,000.00 5,000.00

Application Software Qty 1 Total Item Microsoft Office 2007 Unit Price 12,000.00 Total Price 12,000.00 17,000.00

Source: CDr King, SM North Yearly Depreciation Cost = (Actual cost – Salvage value) / Estimated Life = (17,000 - 3,000) / 3 years = PhP 4,666.00

Monthly Depreciation Cost = (yearly depreciation / 12 months) = (4,666 / 12) = PhP 388.83

QUEZON CITY POLYTECHNIC UNIVERSITY
Monthly PhP 388.83 Annually PhP 4,000.00

Note: all salvage value is 20 % of actual price

Schedule3. Utilities Expense Qty 1 1 1 3 Total Item Laptop Printer Aircon Light(50w) Watts kW/ /hour hour 250 0.25 20 0.02 750 0.75 50 0.05 kW/ day 8 8 8 8 kW/ day 2 0.16 6.4 0.4 Total watts 16 0.32 12.8 3.2 No. of days 27 27 27 27 Consumptio n 432 8.64 345.6 86.4 872.64 kWh

Schedule4. Furniture and Fixture Qty 2 2 3 1 Total Particular Cabinet Office Table Single Chair Group Chair Cost Price P3,000 P2,500 P800 P2,500 Total Price P6,000 P5,000 P2,400 P2,500 P15,900

Source: Sanyang Intertrade Corporation

QUEZON CITY POLYTECHNIC UNIVERSITY

Monthly Php 212

Annually Php 2,544

Yearly Depreciation Cost = (Actual cost – Salvage Value) / Estimated Life = (15,900 – 3,180) / 5 years = PhP 2,544 Monthly Depreciation Cost = (yearly depreciation / 12 months) = PhP 212

QUEZON CITY POLYTECHNIC UNIVERSITY

Chapter 5 Summary of Findings, Conclusions and Recommendation

1.0 Summary of Findings During the first interview and observations in the Innova Optics and Dental Specialists, they have problems in their manual system, 1.1 Conclusions The study conducted has yielded some conclusions based on the findings that were summarized in the previous section. It is now possible to derive several conclusions based on the objectives presented in the first chapter. These conclusions are the following:

The implementation of E-Books and Sales Online Monitoring System is highly successful because, it promotes the services of Innova locally and it helped the clinic company to reach their clients easily.

QUEZON CITY POLYTECHNIC UNIVERSITY

The clients enjoyed the benefits of using the Software in doing their transactions with the Innova Optics and Dental Specialists Clinic.

The proposed software is considered to be efficient, advanced and inexpensive.

1.2 Recommendations

Although, the implementation of E-Books and Sales Online Monitoring System in the Innova Optics and Dental Specialists Clinic is already highly successful, the company should still undergo some improvements, like any other systems. Improving security of their software and website is the most important factor that the company should consider. The other factors that should be improved by Innova Optics and Dental Specialists Clinic are their accuracy rate in order to be more efficient. The company should also increase the number of supported services in order to maintain their clients. At the same time they should also attract more customers. In order to achieve this, the clinic firm should have proper and wide marketing and advertisement here in the Philippines. Finally, the company could make use of database as a strategic weapon and

QUEZON CITY POLYTECHNIC UNIVERSITY
new marketing techniques that will give those gains from saving and increased revenues.

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