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INTRODUCTION TO

HUMAN RESOURCE
MANAGEMENT

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What is Human Resource Management?

Human resource (HR) management


refers to the practices and policies one needs to carry
out to deal with the personnel aspects of the
management job
Human resource management (HRM) is the effective
management of people at work
The goal: make workers more satisfied and
productive
When an organization is concerned about people, its
total philosophy, culture, and orientation reflect it
Every manager must be concerned with people,
whether or not there is a human resources department

Scope of HRM

Importance of HRM
attract and retain talent
train people for challenging roles
develop skills and competencies

promote team spirit


Good HR Practices help

develop loyalty and commitment

increase productivity and profits


improve job satisfaction
enhance standard of living
generate employment opportunities

Image and Quality of


HR/Personnel Manager

Fairness and firmness

Tact and resourcefulness

Sympathy and consideration

Knowledge of labor and other terms

Broad social outlook

Others and Academic qualifications

Functions of HRM
P/HRM
Operative Functions

Managerial
functions:

Planning

Procurement

Development:

Job Analysis

Training

HR planning
Organizing

Recruitment
Selection

Executive
development
Career
planning

Placement
Directing

Induction
Internal
mobility

Controlling

Succession
planning
Human
resources
development
strategies

Motivation and
Compensation:

Maintenance:

Job design

Health

Grievances
Discipline

Safety

Teams and
teamwork

Personnel
audit

Welfare

Collective
bargaining

Social security

Participation

HR
accounting

Empowerment

HRIS

Trade unions

Job stress

Employers
associations

Mentoring

Job evaluation
Performance and
potential
appraisal
Compensation
administration
Incentives
benefits and
services

Emerging
Issues:
Personnel
records

Work scheduling

Motivation

Integration:

Industrial
relations

Personnel
research

International
HRM

HRM as a central subsystem in an


organization
Product
Subsystem

Finance
Subsystem

HR Subsystem
Procurement
Training
Compensation
Appraisal
Rewards

Technical
Subsystem

Marketing
Subsystem

A Brief History of HRM

HRM can be traced to England, where craftspeople


organized guilds
They used unity to improve working conditions
The Industrial Revolution in the 18th century laid the
basis for a new, complex industrial society
Changing work conditions, social patterns, and labor
created a gap between workers and owners
During the world wars era, scientific management,
welfare work, and industrial psychology merged

A Brief History of HRM

Frederick W. Taylor, the father of scientific


management, summarized scientific management as:
Science
Harmony
Cooperation
Maximum output
Industrial psychology, initiated in 1913, focused on:
The worker
Individual differences
The maximum well being of the worker

A Brief History of HRM

Personnel departments were created to deal with:


Drastic changes in technology
Organizational growth
The rise of unions
Government intervention
concerning working people
Around the 1920s, more organizations
noticed and acted on employee-management conflict

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