Web 2.

0
Characteristics

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Collaboration Community Collective intelligence Interaction / Communication with users Participation not publishing User engagement Decentralisation of authority Freedom to share and reuse ('remix') Built upon trust Openness Web 2.0 sites are sources of content and functionality. Key Web 2.0 principle - the service automatically gets better the more people use it. The web as a platform The wisdom of crowds

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Social Software / Technologies
Weblogs Podcasts RSS Feeds Instant Messaging (IM)

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Wikis Social Networking Tools (see below) digg, slashdot, reddit, fark, furl, del.icio.us (see definitions at bottom of document) Web-Based Work Sharing Tools (see below) Mashups

Social Networking Tools
MySpace Facebook Bebo Yahoo! 360° Xanga - community of online diaries and journals Photo sharing - Flickr, BubbleShare webshots, picasa, photobucket, ImageShack Video sharing - YouTube, Google Video, blip.tv, teachertube IMEEM - online community where people and groups can upload, share, tag, and playlist different media Slideshare - for sharing PowerPoint and OpenOffice presentations Social (i.e. shared) bookmarking tools - del.icio.us, furl Clipmarks - tool that lets you tag, store, organize, and share snippets of Web pages. eSnips - a social content-sharing site, where you can publish and share any media type.

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Web-Based Applications

Characteristics: work sharing, collaborative editing, rich formatting, document sharing, access from anywhere; communities of members contributing to a collective effort or project.

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Online office productivity (integrated with document storage) - Zoho, Google Docs, ThinkFree Word processors / spreadsheets - Google Docs & Spreadsheets (formerly Writely), Zoho Writer, Writeboard Online presentations - Zoho Show, Spresent, Thumbstacks, Slideshare, authorstream Drawing and sharing diagrams on the web - Gliffy

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Presentations - Slideshare (& slidecast), VCASMO and Zentation (video and slideshow synchronised) Wikis - software - wetpaint, mediawiki, pbwiki Document sharing - Scribd (tag, share, and comment on uploaded documents (.doc, .pdf, .txt, .ppt, .xls, .ps, .lit)) (Converts doc to multiple formats, incl. mp3) Read more - http://www.techcrunch.com/2007/03/06/scribd-youtube-for-textgets-300k/ Fun tools - imagegenerator.net, hetemeel.com

Extensive list of Web 2.0 applications available at: http://web2.wsj2.com/ SEE ALSO SEOmoz Web 2.0 Awards - http://www.seomoz.org/web2.0/ ---------------------------------------------------------

Blogs and Wikis - ways to engage patrons and push fresh content to users

Blogs

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online journal brief entries arranged in reverse chronological order diverse use - personal diaries to news sites "frequency, brevity, personality" Evan Williams, creator of Blogger terminology - blogging, blogger, blogrolling archives, categories, search, syndication (RSS), permalinks, comments, blogroll (list of favourites), trackback, pingback, tags easy to publish content online - "quick and easy" sense of immediacy almost instant feedback "comments foster community" refresh of content on main page single, multiple contributors communication model conversation on the Internet a place for “news, events, and discussion" rising level of expectation of interactivity in websites in general

Question - is the target audience online in sufficient numbers to make a blog worthwhile? ---------------------Miniblog – These are services like Jaiku and Tumblr. Miniblogs can be compared to a scrapbook and are used to post notes, links, mini posts. Microblog – The most popular of these is Twitter, these allow users to send “updates” (text-based posts, up to 140 characters long) via SMS, instant messaging, a website, or an application such as Twitterrific. From: http://kiwiscanfly.wordpress.com/2007/05/28/microblog-vs-miniblog-aclarification-of-definition/ Twitter - Twitter is for staying in touch and keeping up with friends no matter where you are or what you’re doing. When you send in a mobile text (SMS), Twitter sends it out to your group of friends and posts it to your Twitter page. Your friends might not have phone alerts turned on so they may check your web page instead. Likewise, you receive your friends mobile updates on your phone.

Wikis
collaborative, knowledge-sharing tool online space for harnessing collective intelligence Saint Joseph County Public Library in South Bend, IN, used open source wiki software to create a successful subject guide that facilitates customer feedback.

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RSS
RSS (which stands for Really Simple Syndication) is an easy way to receive automatic updates from your chosen websites and blogs. Instead of going to a website, the website will send you a message every time there is something new. RSS allows you to be notified when new content appears on a website, blog, or news page. Basically, this means that you can get new content as it is posted to a site without actually having to visit the site. In other words, it is an easy way to manage, customize, and receive information that interests you and it can also save you a great deal of time. RSS is an xml-based format which allows web publishers to create and disseminate feeds of data, based on the content of their website. RSS enables you to subscribe to a website using a tool called a news reader or aggregator. RSS feeds contain article headlines, links and descriptions. The feeds are updated as the website is updated.

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The reasons you should care about feeds are:

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you want to be notified of updates from the many web sites that you read without visiting them one by one You prefer to read content from your favourite web sites at one convenient location without any interface clutter

RSS – Benefits: An easy way to receive automatic updates from your chosen websites and blogs. Instead of going to a website, the website will send you a message every time there is something new. Notification of new content 'on your desktop' as it happens – automatic updates. Lets you create content in one place and display it in other places. Why bother with feeds?

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Labour-saving, Time-saving, Convenience. You want to stay current. You want to be notified of updates from the many web sites that you read without visiting them one by one You prefer to read your favourite websites from one convenient location without any interface clutter No need to trawl (favourite) websites for new content / news items. Librarians (and others) who strive to keep current with the latest news and trends in their particular field have started using feeds and readers to save time and organize materials. You need to install a software called News Reader (sometimes called Aggregator) on your desktop computer. All you have to do then is to use your News Reader to subscribe to the RSS content. This display the latest headlines and content from your chosen websites.

RSS aggregators - can be web-based, desktop clients or portable devices. RSS - Really Simple Syndication - push out blog updates. RSS - Rich Site Summary - custom web pages created with regularly updated data flows. Readers: RSS reader = news reader = RSS aggregator = a program that can read RSS files Standalone applications that run in the background on your desktop, automatically updating headlines regularly:-

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Awasu – FREE FeedReader – FREE RSSReader – FREE NewzCrawler - €€ FeedDemon - €€

Plug-ins to applications already running on your PC:-

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Pluck (for Internet Explorer) – FREE NewsGator (for MS Outlook) - €€

Web (server)-based RSS aggregation system:-

Bloglines.com

A web (server)-based service means your favourite feeds will remain available when you change computers Browsers with RSS capability:-

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Firefox 1.5, 2.0 Opera IE 7.0

Step-by-Step:

Step 1: Use a News Aggregator - A newsreader" or "aggregator" will fetch and organize recent content and provide simple ways to read it. Step 2: Grab the feeds Step 3: View the content

LISFeeds.com - a web-based aggregator that scrapes feeds from librarian-oriented sites from around the world. A good way to read a lot of sites in one place. NewsIsFree - an online news reader, RSS Directory and news search engine. http://www.newsisfree.com/ Technorati – Blog search engine - http://www.technorati.com/ -------------------

Other Web 2.0 Developments

Ajax*-based applications: Personalised homepages - Netvibes, Pageflakes, Google Personalised Mashups - a mashup is a website or application that seamlessly combines content from more than one source into an integrated experience. A "mashup" mixes content from independent sources to create something new. *Note: Ajax, shorthand for Asynchronous JavaScript and XML, is a web development technique for creating interactive web applications.

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Library 2.0
"Library 2.0 is all about library users -- keeping those we have while actively seeking those who do not currently use our services. It's about embracing those ideas and technologies that can assist libraries in delivering services to these groups, and it's about participation -- involving users in service creation and evaluation." Michael Casey, LibraryCrunch "Library 2.0 is very much influenced by technology-driven, two-way, social interactions between staff and staff or staff and patrons." John Blyberg, Blyberg.net "Library 2.0 is the natural evolution of library services to a level where the library user is in control of how and when she gets access to the services she needs and wants." Thomas Brevik, Library 1.5

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gives library users a participatory role in the services libraries offer and the way they are used. offer improved, customer-driven service opportunities.

"Any service, physical or virtual, that successfully reaches users, is evaluated frequently, and makes use of customer input is a Library 2.0 service." Michael E. Casey and Laura C. Savastinuk Library Journal, September 1, 2006 (http://www.libraryjournal.com/article/CA6365200.html)

"The heart of Library 2.0 is user-centered change. It is a model for library service that encourages constant and purposeful change, inviting user participation in the creation of both the physical and the virtual services they want, supported by consistently evaluating services. It also attempts to reach new users and better serve current ones through improved customer-driven offerings. Each component by itself is a step toward better serving our users; however, it is through the combined implementation of all of these that we can reach Library 2.0." Library 2.0 By Michael E. Casey and Laura C. Savastinuk — Library Journal, September 1, 2006

"Sites as diverse as Amazon, Flickr, MySpace, Facebook, and Wikipedia all depend on high levels of user participation to expand the value of the product." Michael E. Casey and Laura C. Savastinuk — Library Journal, September 1, 2006

Important

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to solicit customer response and regularly evaluate and update services. protecting customer privacy

- access to top-quality databases, downloadable audiobooks and music, and instant messaging reference services. - creating specific areas for teen and community activities

LIBRARY USES

IM

to perform virtual reference. IM enables real-time text communication between individuals. Analogous to the face-to-face reference interview. Considered 'Library 2.' even though in existence for some time, as it gives the user a presence within the library web space, and it facilitates collaboration between the patron and the library.

Examples: http://www.fordlibrary.org/chat/ (using Meebo) Lansing Public Library - http://www.lansing.lib.il.us/ Exeter Public Library, RI - http://131.109.225.131/exelib/ Lander University (Larry A. Jackson Library) - http://www.lander.edu/library/jackson/ Twitter Ada Community Library, Idaho - http://twitter.com/adalib

Wikis

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subject-based wikis in which users suggest resources and ask questions. local history (involving local history societies) reading club

Examples: Ohio University Libraries Biz Wiki http://www.library.ohiou.edu/subjects/bizwiki/index.php/Main_Page St. Joseph County Public Library's Subject Guides http://www.libraryforlife.org/subjectguides/index.php/Main_Page Yarra Plenty Summer Reading Club Wiki - http://summerreadingclub.pbwiki.com/

Blogs

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key way for libraries to engage users, enhance community interaction allowing library users to discuss plans and ask questions. news service / announcements

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what's new - books, DVDs promote resources (e.g. collections, new material, fiction), services promote and discuss events/programmes (marketing and promotion) - utilising RSS readers' advisory portal book reviews, award lists, book discussion areas - library customers have favourite titles, authors, and genres. Allows them to comment, write reviews, create their own tags and ratings, and share them with others. topics for genres - mystery, horror, SF, romance reports of activity on a project (research, building, plans) photographic record of event or activity focus on a particular service user-specific blog (teens, students, seniors - news and services for that group) conference blog (Readers' day) association & organisation blog local history, genealogy internal blog (staff-oriented) historic photographs

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Examples: http://www.boernelibrary.blogspot.com/ http://www.darienlibrary.org/ for varied uses Director's Blog - http://www.aadl.org/taxonomy/term/86 Teens - http://lansinglibraryteen.blogspot.com/ West Long Branch Public Library - http://www.wlbpl.org/ Thomas Ford Memorial Library: western springs history http://www.westernspringshistory.org/ (historic photographs) St. Joseph County Public Library - http://www.libraryforlife.org/ (various blogs) Weymouth Public Library - http://tuftsstuff.blogspot.com/ (Teens) Kanakee Public Library Director's Blog - http://lions-online-shesaidhesaid.blogspot.com/ Library Musings: Kankakee Public Library - http://kpllibrarymusings.blogspot.com/ Kanakee Public Library - http://www.lions-online.org/blogs.htm Yarra Plenty Library Blog (Australia) - http://yarraplentylibrary.blogspot.com/ Yarra Plenty Library Local History Blog - http://yplocalhistory.blogspot.com/ Yarra Plenty Genealogy - http://ypgenealogy.blogspot.com/ Yarra Plenty Book Blog - http://yprlbookblog.blogspot.com/ Lansing Library Adult News & Reviews Blog - http://lansinglibraryadult.blogspot.com/ Lansing Library Teen News & Reviews Blog - http://lansinglibraryteen.blogspot.com/ Lansing Library Youth News & Reviews Blog - http://lansinglibraryyouth.blogspot.com/ Lansing Library Internet & Technology Blog - http://lansinglibraryweb.blogspot.com/ Hennepin County Library - BookSpace - http://www.hclib.org/pub/bookspace/Blog/ Dublin City Public Libraries' Examples: http://onecityonebook.wordpress.com/ also - http://www.dublinonecityonebook.ie http://dublinreaders.wordpress.com/ http://childrenszone.wordpress.com/ http://pembrokeaccess.blogspot.com/ Opensource CMS in Libraries

Drupal Ada Community Library, Idaho - http://www.adalib.org/ Discussion Forums (Web 2.0??) Exeter Public Library, NH, Online Book Discussion Group http://groups.google.com/group/eplbooks/web/home Social Networking Tools - giving the library a wider web presence, library marketing and promotion, stock promotion, library storytelling videos

MySpace

Examples: Waterville Public Library - http://www.myspace.com/watervillepubliclibrary Hennepin County Library - http://www.myspace.com/hennepincountylibrary Denver Public Library - http://myspace.com/denver_evolver Lansing Public Library - http://www.myspace.com/lansingpubliclibrary Thomas Ford Memorial Library - http://www.myspace.com/thomasford Public Library of Charlotte & Mecklenburg County, NC http://www.myspace.com/libraryloft Public Library of Charlotte & Mecklenburg County, NC http://www.libraryloft.org/ourSpace.asp Brooklyn College Library - http://www.myspace.com/brooklyncollegelibrary

Flickr

Examples: Dublin City Public Libraries - http://www.flickr.com/photos/dublincitypubliclibraries/ Copenhagen Public Libraries - http://www.flickr.com/photos/kkb/ Gwinnett County Public Library http://www.flickr.com/photos/gwinnettcountypubliclibrary/ Alexandrian Public Library - http://www.flickr.com/photos/alexandrian/ Lansing Library - http://www.flickr.com/photos/lansinglibrary Santa Monica Public Library (Image Archives) - http://www.flickr.com/photos/smpl/ (no longer active on flickr!) Pickens County Library System - http://www.flickr.com/photos/pcls/ (used to post old photos) Weymouth Public Library - http://www.flickr.com/photos/wpl/ St. Joseph County Public Library - http://www.flickr.com/photos/sjcpl/ Newport Public Library - http://www.flickr.com/photos/newportpubliclibrary/ Lansing Public Library, Lansing Illinois - http://www.flickr.com/photos/lansinglibrary

del.icio.us, selected websites for patrons

Examples: Dublin City Public Libraries - http://del.icio.us/DublinCityPublicLibraries La Grange Park Library - http://del.icio.us/LaGrangeParkLibrary Lansing Public Library - http://del.icio.us/lansingpubliclibrary http://del.icio.us/frightfullynew

YouTube

Examples: Denver Public Library (http://teens.denverlibrary.org/media/youtube.html) Rock 'n' Roll Library - http://www.youtube.com/watch?v=ItCIHAksjf4 Gail Borden Public Library, Illinois - http://www.elgin.lib.il.us/videoextras.html

Technorati, list of your organisation's various blogs

Examples: Lansing Library - http://www.technorati.com/profile/lansinglibrary - SEE ALSO:

Libraries in Social Networking Software http://meredith.wolfwater.com/wordpress/index.php/2006/05/10/libraries-insocial-networking-software/ YALSA Online Social Networking list of libraries http://teentechweek.wikispaces.com/Online+Social+Networking MySpace & Teens http://www.libsuccess.org/index.php?title=MySpace_%26_Teens#M-P for list Libraries that use Flickr http://www.librarystuff.net/2006/07/libraries-that-useflickr_115370920774117687.html for list Libraries that use del.icio.us http://www.blogwithoutalibrary.net/?p=213 for list Academic libraries using web 2.0 http://www.blogwithoutalibrary.net/?p=221

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RSS

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Staff current awareness (SDI) Selected feeds for patrons, categorized Syndication of content

Examples: SDI: Dublin City Public Libraries - http://www.bloglines.com/public/dubcilib (for library staff) Feeds for library patrons: http://www.bloglines.com/public/dublincitypubliclibraries Mashups Examples: http://www.westernspringshistory.org/map/ (APIs: Google Maps) Reference: http://www.talis.com/tdn/competition General Lansing Public Library User Tools and Resources a.k.a. "Library 2.0" http://www.lansing.lib.il.us/L2.htm

Library 2.0 outside the the library

LibraryThing - catalogue your books online -----------------------------

Quotations

Exploring Libraries (...and our Users) in the Web 2.0 Realm The information world is becoming more user-driven and "social" in scope. As information professionals, we must understand this new wave of Internet customization and collaboration. Our users are developing new expectations in information delivery and interaction, but are we meeting or exceeding their needs? Some libraries and information providers are exploring and utilizing the same principles and technologies that have driven the Web 2.0 movement. Libraries are using tools, such as blogs, RSS feeds, wikis, social communities, podcasts, and various "mash-ups", to give library users increased

ownership in their library experiences. Source: http://briangray.alablog.org/blog/_archives/2006/10/25/2446127.html

What is MySpace? Why is it important? MySpace and Facebook are social network sites where individuals create profiles and link to others (“friends”) within the system. The profile serves as an individual’s digital representation (similar to homepages) of their tastes, fashion, and identity. In crafting this profile, individuals upload photos, indicate interests, list favorite musicians and describe themselves textually and through associated media. The social network feature allows participants to link themselves to others within the system, revealing their affiliations and peer group. These sites also allow friends to comment on each other’s profiles. Structurally, social network sites are a cross between a yearbook and a community website. http://www.danah.org/papers/MySpaceDOPA.html -----------------------------

Tools / Sites - Defined

(most descriptions from Wikipedia) Fark is a community website allowing users to comment on a daily batch of news articles and other items from various websites. Digg is a community-based popularity website with an emphasis on technology and science articles. It combines social bookmarking, blogging, and syndication with a form of non-hierarchical, democratic editorial control. Slashdot is a technology-related news website which features user-submitted and editorevaluated current affairs news. reddit is a community web site where users can post links to content on the web. Other users may then vote the posted links up or down, causing them to appear more or less prominently on the reddit home page. Furl (from File Uniform Resource Locators) is a social bookmarking website that allows members to store searchable copies of webpages and share them with others. del.icio.us is a social bookmarking web service for storing, sharing, and discovering web bookmarks. Technorati is an Internet search engine for searching blogs. eSnips is a social content-sharing site, where you can publish and share any media type.

Terminology Defined

Trackback Pingback Permalink Folksonomy -

SDI (Selective Dissemination of Information) - a current awareness system which alerts you to the latest news/publications in your specified field(s) of interest

References

Libraries in Social Networking Software http://meredith.wolfwater.com/wordpress/index.php/2006/05/10/libraries-in-socialnetworking-software/ Library Success: A Best Practices Wiki http://www.libsuccess.org/index.php

--------------------------[This document was created using Google Docs (formerly Writely) and is available for public viewing - Eddie Byrne, author]

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