Task 1:
(This provides evidence for outcome 2 assessment criteria 2.1, 2.2)
Read the Scenario and then answer the questions given below:
SCENARIO
A branch of a national bank located at a bustling commercial area of the city wishes to improve
its processes for serving customers during the afternoon timings of 12.00 to 1.00pm, which is the
lunch period. The waiting time in minutes is defined as the time the customer enters the line to
when he/she reaches the window of the teller.
Below is the data collected from a sample of 15 customers during this hour.
5.55
3.02
5.13
4.77
2.34
3.54
3.79
4.50
6.10
0.38
5.12
6.46
6.19
Mean = 5.55 + 3.02 + 5.13 + 4.77 + 2.34 + 3.54 + 3.79 + 4.50 + 6.10 + 0.38 + 5.12 + 6.46 + 6.19
= 56.89
Mean = 56.89/13 = 4.37
Median = 4.77
The waiting time for the customers is 4.37 minutes on an average and that it can roughly reach
4.77 minutes.
Statistical file:
{5.55, 3.02, 5.13, 4.77, 2.34, 3.54, 3.79, 4.50, 6.10, 0.38, 5.12, 6.46, 6.19}
Minimum = 0.38
Ascending Order: 0.38, 2.34, 3.02, 3.54, 3.79, 4.5, 4.77, 5.12, 5.13, 5.55, 6.1, 6.19, 6.46
Maximum = 6.46
(C )
business context.
Standard deviation =
Waiting
Time
5.55
3.02
5.13
4.77
2.34
3.54
3.79
4.5
6.1
1.1738
1.3562
0.7538
0.3938
2.0362
0.8362
0.5862
0.1238
1.7238
0.38
3.9962
5.12
6.46
6.19
0.7438
2.0838
1.8138
(WT mean)2
1.37780644
1.83927844
0.56821444
0.15507844
4.14611044
0.69923044
0.34363044
0.01532644
2.97148644
15.9696144
4
0.55323844
4.34222244
3.28987044
Is the data skewed? If so explain how? And explain which measure(s) is(are) suitable for the
above purpose.
Waiting
Time
5.55
1.1738
3.02
1.3562
5.13
0.7538
4.77
0.3938
2.34
2.0362
3.54
0.8362
(WT mean)^3
1.61726919
9
2.49442942
0.42832004
5
0.06106989
8.44231007
8

3.79
0.5862
4.5
0.1238
6.1
1.7238
0.38
3.9962
5.12
0.7438
6.46
2.0838
6.19
1.8138
0.58469649
4
0.20143616
4
0.00189741
3
5.12224832
5
63.8177732
3
0.41149875
2
9.04832312
5.96716700
4
Using the above formula for Skewness = 52.8829/ (131). 1.7386^3 = 0.8386
Yes, the data is negativaly skewed since the value of skenwness is 0.8386. It can be said that the
left tail is found to be longer. The distribution is found to be left skewed.
One day a customer walks into the branch of the bank during the lunch hour, he asks the branch
manager how long he can expect to wait. The branch manager replies, Almost certainly less than
five minutes. On the basis of your computations above evaluate the accuracy of the branch
managers statement.
Prob(X < 5) = this is called to be a one tailed test due to the following test:
H0: > = 5
H 1: < 5
Standard Deviation mean error = Std. Deviation/N = 1.7386 /3.61 = 0.481
T score = 4.27 5 / 0.481 = 1.51
The critical value at significance level 5% for one tailed test that is equal to 1.51. Since 1.51 is
greater than 1.645, we cannot reject H0.
Task 2:
(This provides evidence for outcome 2 assessment criteria 2.3, 2.4 & outcome 4.1, 4.3)
A large familyheld department store selling furniture and flooring, including carpets wants to
evaluate its profitability on the sale of carpets. Given below is the data on sales (in units) and
selling and distribution expenses (in hundreds) of the company for a ten month period:
Month
Jan
Feb
Mar
Apr
May
Jun
Jul
Aug
Sep
Oct
Sales in
units
50
50
55
60
62
65
68
60
60
50
Selling &
Distbn Exp
11
13
14
16
16
15
15
14
13
13
Make a Scatter Diagram from the above data to know if there is any correlation between the two
variables detailed in the table above.
Scatter Diagram
1800
1600
1400
1200
1000
Selling and Distribution Expenses
800
600
400
200
0
45
50
55
60
65
70
Sales in Units
In order to find out the Coefficient of Correlation, we need to find out the following:
XY
XX
YY
50
11
550
2500
121
50
13
650
2500
169
55
14
770
3025
196
60
16
960
3600
256
62
16
992
3844
256
Total
65
15
975
4225
225
68
15
1020
4624
225
60
14
840
3600
196
60
13
780
3600
169
50
13
650
2500
169
580
140
8187
34018
1982
r = 10 x 8187 580 x 140 / [(10 x 34018 580^2) x (10 x 1982 140 ^2)] ^1/2 = 0.7347
(C ) State your interpretations based on your analysis in (A) and (B) above and answer whether
you think that there is a correlation between sales and selling & distribution expenses of the
company? Is it positive or negative? Is it high or low? Give adequate explanations for your
answer.
In accordance with the correlation coefficient, there is a strong uphill positive linear relationship
between the sales and selling and distribution expenses. However, the scatter plot provides
fluctuations in the relationship between the two.
Find the ratio of selling & distribution expenses to sales given the ten month period sales as below, also
compute the average percentage of selling & distribution expenses to sales for the period.
Month
Jan
Feb
Mar
Apr
May
Jun
Jul
Aug
Sep
Oct
Sales in
units
12500
14000
25000
20000
35000
38000
42000
36000
32000
28000
The ratio can be found by dividing Expenses with Sales. It is calculated as below:
x
y
1250
1100
0
1400
1300
0
2500
1400
0
2000
1600
0
3500
1600
0
3800
1500
0
4200
1500
0
3600
1400
0
3200
1300
0
2800
1300
0
Ratio
0.088
0.0928
57
0.056
0.08
0.0457
14
0.0394
74
0.0357
14
0.0388
89
0.0406
25
0.0464
29
Here x is sales and y denotes expenses. The average of the ratio is 0.05637 and if we write it in % form, it is
found to be 6% on an average.
Task 3:
(This provides evidence for outcome 4 assessment criteria 4.2)
For a small cookie shop, you need to analyse a simple cookiebaking project. The recipe provides the
complete statement of work, for which the work breakdown structure can is given in the table below. The
resources available for this project are two cooks and one oven with limited capacity; the raw materials are
the ingredients to be used in preparing the cookie dough. The activities (as in the table below) take a total of
80 minutes of resource time. Because some activities can run parallel, the cooks should complete the project
in less than 80 minutes.
For example, once the oven is turned on, it heats itself, freeing the cooks to perform other activities. After the
dough is mixed, both batches of cookies can be shaped; the shaping of the second batch does not have to wait
until the first batch is complete. If both cooks are available, they can divide the dough in half and each cook
can shape one batch in the same fourminute period. However, if the second cook is not available at this time,
the project is not delayed because shaping of the second batch need not be completed until the first batch
exits the oven.
Description of Activity
Duration (minutes)
Immediate Predecessor(s)
A Preheat oven
15 minutes
B Assemble, measure
8 minutes

ingredients
C Mix dough
2 minutes
B
D. Shape first batch
4 minutes
C
E. Bake first batch
12 minutes
A, D
F. Cool first batch
10 minutes
E
G. Shape second batch
4 minutes
C
H. Bake second batch
12 minutes
E, G
I. Cool second batch
10 minutes
H
J. Store cookies
3 minutes
F, I
Total Time
80 minutes
You are required to prepare a project plan using a network diagram for an above cookie baking
project given the set of activities and determine the critical path.
The network diagram for the above cookie baking project is illustrated below:
Paths Duration:
AEFJ = 15 + 12 +10 +3 = 40
AEHIJ = 15+ 12 + 12 + 10 + 3 = 52
BCDEFJ = 8 + 2 +4 + 12 +10 +3 = 39
BCDEHIJ = 8 + 2 + 4 +12 +12 +10 + 3 = 51
BCGHIJ = 8 + 2 + 4 + 12 +10 + 3 = 39