935 North Ave., Waukegan,IL 60085 8477.460.455 nohemireyes03@gmail.

com OBJECTIVE: CPR certified, results-oriented, dependable professional with experience in customer service looking to utilize my education, experience and skills in the health care field. I enjoy working with and helping people and believe my ability to multi-task and communicate, my energy and compassion would make a good fit with your company. SKILLS & QUALIFICATIONS Occupation Specific: • Admission/discharge/transfer • Medical records assembly and management • Medical records, billing and coding procedures • Medical examination, vital signs, and treatment assistance • Personal/patient interaction • Dosage calculations and dispensing medications • Clinical duties o Collection of blood specimens: capillary punctures, venipunctures o EKG’s • Understanding and implementation of OSHA and CLIA regulations • C.P.R. and First Aid Certified, American Red Cross PERSONAL & PROFESSIONAL: • Fluent in oral and written Spanish • Proficient in Microsoft Office and in a clerical environment • Demonstrated ability to work in a multi-task environment under pressure • Comfortable in interaction and can adapt and learn quickly as needed • Empathetic with the capacity to understand the needs of a diverse clientele • Heightened Critical Thinking skills • Capable of setting priorities, establishing a plan of action and meeting goals EDUCATION/INTERNSHIP 08/2008 to present Medical Assistant Certification Program Solex College, Wheeling, IL Currently Completing 30 cr. hours of training as a Medical Assistant, including courses in: • Medical Billing, Coding Procedures, and Medical Office Administration • Anatomy, Physiology, Medical Terminology and Pathology • Pharmacology • Electrocardiography • Phlebotomy

Nohemi Reyes

Phlebotomy Internship, Summer 2009 Sacred Heart hospital Chicago, IL • Drew blood for numerous patients throughout the day in all units of the hospital • Gained hands on experience using a range of types of needles and syringes • Organized the hospital database for patient tracking EMPLOYMENT EXPERIENCE Customer service 08/2006 to present Mobil Gas Station Waukegan, IL • Help convey concerns to management on behalf of coworkers • Assist in supervising coworkers to work more efficiently • Strive to provide better customer services and handle money accurately • Known for a great attention to detail which is pivotal in performing duties effectively • Communicate instructions to non-English speaking coworkers Customer service 05/2000 to 2006 • Take customers order • Cashiers • Cleaning up   REFERENCES: Available upon request Dunkin Donuts, Waukegan, IL