SUSAN HUGHES

8625 El Campo Grande Avenue Las Vegas, Nevada 89149 (cellular) - (702) 767-0974 Hughes1298@aol.com Dear Prospective Employer: This letter and resume are for your consideration for a position that, I believe will fully utilize my professional skills and personal abilities. I prefer opportunities based upon team work, individual merit and capability. My background reflects extensive experience in providing highlevel project management along with a “hands-on” supervisory style empowering my staffs to perform at their highest levels of productivity. This is coupled with the ability to take multiple tasks to completion both accurately and in a timely fashion. All of which resulting in profitable, efficient and smooth flowing corporate operations. I have also procure new business through strategic marketing, advertising and promotional campaigns from start-up to completion. I have developed the ability to establish and maintain interpersonal communications and rapport with fellow staff, clients, executives, VIP’s, and management. These are all combined with proven business knowledge, and a comprehensive education. My demonstrated ability in staffing and motivating personnel, increasing the bottom-line, negotiation skills, and my ability to work with people from all lifestyles, sometimes under difficult circumstances, are benefits I will bring to your organization. In addition, this experience has given me a solid base and broad understanding of customer service, client base development, relationship building, and related business operations and practices. You will find me a loyal, personable, and dedicated individual. My positive personality enables me to maintain effective and efficient performance in a conscientious manner. In closing, I want to thank you for your time and consideration, and welcome the opportunity to meet with you and further discuss my qualifications in detail. Sincerely,

Susan A. Hughes encl.

Susan A. Hughes
PROFESSIONAL OBJECTIVE To secure a responsible position in which my experience and personal abilities will mutually allow for optimum growth opportunities. CAREER PROFILE A competent and results-driven professional in business with a strong record of achievement in providing the necessary management and personnel motivation expertise to ensure streamlined operations, customer satisfaction, and increased proficiency. Expertise includes: Clientele Base Development; Relationship Building; Client Relations; Customer Service; Contract Negotiations; Advertising, Marketing and Promotional Campaigns; Budget Development and Administration; Financial Operations Management; Customer Relations Effective decision-maker; able to quickly evaluate available alternatives in a logical manner. Excellent communicating, listening and negotiating skills, coupled with the ability to establish and maintain rapport with all levels of personnel, executives, management and clients. Computer Operations: Microsoft Office; Accounting software applications; Internet; Office Administration. Proven background at high levels of strategic planning, project scheduling, personnel development and training, encompassing: leadership, team building, planning, organizing, and problem-solving, all of which realized significant contributions to bottom-line results. Accomplishments: •Completed many large commercial shopping centers and Industrial projects. Obtained financing to complete large government and city projects. Obtained and maintained extensive residential customers. People Oriented * Services Oriented * Result/Profit Oriented

PROFESSIONAL EXPERIENCE 1991 - Present REEVES & ASSOCIATES COMPANY, Las Vegas, Nevada General Manager 1991 moved to Nevada from California and established a branch office for Reeves Roofing Co. Obtained all necessary licenses and permits to begin the company operations. Bottom-line business management and administration responsibility encompassing all aspects of operations, to include, but not limited to: building clientele base through high-profile marketing efforts; “hands-on” customer service and client relations, business management and administration; strategic planning; budgets/forecasting; labor costs controls and analysis; loan processing/financial functions facilitating customers financing needs; profit/loss accountabilities; job costing, ; and all accounting/administrative related practices and procedures; all of which resulting in highly profitable, efficient and smooth flowing company operations.

Hired, trained, scheduled, supervised, evaluated and supervised personnel. Attended on-site pre-conference meetings determining specifications and scheduling, monitored all projects from start-up through completion Provided highly effective vendor/supplier negotiations subsequently purchasing, controlling and maintaining inventories. Monitored all office personal including establishing and supervising all accounting procedures 1986 - 1991 REEVES & ASSOCIATES COMPANY, Van Nuys, California General Manager •Responsible for management and administration of office and field operations for a major company including strategic planning, budget/forecasts, labor cost control and analysis, inventory control/purchasing and all accounting procedures. •Established new operating policies/procedures. •Staffed, trained, scheduled/assigned duties and supervised employees •provided quality customer service and satisfaction •hired as bookkeeper and advanced SUMMARY OF QUALIFICATIONS Management / Administration •Developing/Implementing Policies/Procedures •Strategic Planning; Budget Development/Administration •Inventory Control/Purchasing & Vendor research/ Negotiation •Loan Processing, Project scheduling •Developing/Implementing Sales/Marketing Campaigns & Strategies •Personnel Management: Staffing, Training, Motivating, Scheduling/Assigning Duties, Evaluating & Supervising EDUCATION PIERCE COLLEGE / WEST VALLEY OCCUPATIONAL CENTER, Woodland Hills, California Concentration: Business / Accounting Continuing Education / Specialized Training: •Quick Books Pro •Microsoft Office REFERENCES Available upon request.