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Heather L.

Harrison
601 S Church Street, Winston Salem, NC 27101 · c: 336.971.7307 · heather.harrison@salem.edu
EDUCATION
Bachelor of Arts and Sciences
The University of North Carolina at Charlotte, Charlotte North Carolina

2013

PROFESSIONAL EXPERIENCE
RESIDENTUAL COORDINATOR
Student Affairs, Salem College, Winston Salem NC
Supervision
• Select, supervise, train, and develop a staff of 8 paraprofessionals
• Manage community budgets for 6 different Residence Halls budgets
• Evaluate 8 undergrad paraprofessionals
• Supervise 2 Dean of Students Department student interns
• Supervised 9 front desk student workers

08/2013-Present

Leadership
• Provide overall leadership to residents and serve as an informational resource.
• Conduct weekly one on one and staff meetings
• Assist residents with common facility related problems
• Provide support for residential students on academic and personal concerns and provide guidance
and resources.
• Mediate conflicts and disputes
• Enforce facility rules of conduct effectively through Campus Public Safety and Student Affairs
Department Committees/Tasks
• Member of the Resident Coordinator Search Committee
• Plan and facilitate monthly trainings for 28 paraprofessionals
• Plan, manage, and execute Alcohol Awareness Week and Sexual Violence Awareness Week
• Developed and facilitated a 2 week RA training curriculum focused on student development for 28
paraprofessionals
• Planned, organized, and participated in the 2015 Resident Assistant Search
• Work with Co-Resident Coordinators and Student Affairs on projects as needed
• Inspect and report room damages and collected keys when residents vacate premises
On-Call/Crisis Response
• Serve on emergency on-call duty rotation for 500 students
• Serve on an Early Alert Team consisting of Academic Deans and Student Affairs Professionals to
assist with student success
UNDERGURATE EXPERIENCE
Resident Manager/Assistant
01/2010-05/2013
The University of North Carolina at Charlotte, Charlotte NC
• Provided overall leadership to residents and serve as an informational resource.

Harrison 601 S Church Street.2014-Present Who’s Who Recipient – 2013 Distinguished Leader Medal Recipient .7307 · heather.harrison@salem. • Assisted in session preparation 06/2011-8/2011 VOLUNTEER EXPERIENCE • • • • • • Crisis Control Ministry – Winston Salem.2014-Present Second Harvest Food Bank of Northwest NC – Winston Salem.2013 National Residence Hall Honorary – Member 2011-Present o Resident Advisor of the Year: Greek Village – 2011-2012 Alpha Phi Omega Service Fraternity (APO) – Life Time Member 2009-Present o Secretary 2009-2010 o New Member Educator 2010-2011 o Community Service Vice President-2011-2012 . • Monitored assigned residential areas on a rotating basis with other staff members. • Prepared and supplied various training materials.40 Hours 2009 Alpha Phi Omega National Service Fraternity Section 79 Chair – 2015-Present ACTIVITIES AND INTERESTS • • • • • • • • Winston Salem Volleyball League .2012 LeaderShape Institute Program with UNC Charlotte at Gardner-Webb University . Advising. Charlotte NC • Assisted freshmen and transfer students during orientation. (PILOT) . students and staff.2013 Master Leader Certified – Program in Leadership and Organizational Training. league and class schedules to students and parents. Student Orientation. • Initiated and organized activities and programs that motivate residents to engage in positive campus activities. – Charlotte. • Helped resolve group conflicts and encourage a cooperative and considerate living environment. Charlotte NC • Provided excellent customer service and communication to parents. Winston Salem. NC -. • Provided campus directions to student and parents. NC --Tailoring Teens Program – 2011-2013 Week of Welcome. NC -. Office Assistant 08/2009-05/2013 The University of North Carolina at Charlotte. (WOW) – Charlotte. NC – 2014-Present The Family House – Winston-Salem.2013 Leadership Fellows Graduate – UNC Charlotte .Heather L. NC 27101 · c: 336.2012 o On-Site Coordinator . and Registration (SOAR) Assistant The University of North Carolina at Charlotte. copiers and laminators and basic computer types to assist students and staff with daily needs.edu • Assisted students with personal and academic concerns while promoting academic advancement and independence. NC – 2014-Present Girl Talk Foundation.971. Inc. • Served as RA/RM Selection Committee Liaison to select future resident assistants and managers. • Maintained a working knowledge of fax machines.