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Common Agree/Disagree Items:

I am optimistic about the future of the company.


I am optimistic about my future success with the company.
I am proud to work for the company.
I feel more committed to a career with the company this year than I did a year ago.
I feel that the company cares about its people.
I feel that working for the company will lead to the kind of future I want.
I feel that people get ahead primarily on the merits of their work.
Men and women are provided with equal career opportunities in the company.
I am satisfied with my understanding of the direction and goals of the company.
I understand of how the company's strategy differentiates us from the competition.
I am satisfied with my understanding of how my goals are linked to company goals.
The company is a leader in the industry in important ways.
The company is a strong competitor in key growth areas.
The company's leadership has a clear vision of the future.
Company leadership has made changes that are positive for the company.
Company leadership has made changes which are positive for me.
Company leadership is responding to the important external issues.
Company leadership is responding to the important internal issues.

Common Satisfaction Items:


How satisfied are you:
... with with your job?
...that the leaders in your work environment are positive role models?
...with your direct supervisor?
...that your supervisor keeps you well informed about what's going on in the company?
...that your views and participation are valued?
...that your supervisor cares and is responding to the issues of most importance to you?
...with the professionalism of the people with whom you work?
...with the team spirit in your work environment?
...with the morale of the people with whom you work?
...with your own morale?
...that your work gives you a feeling of personal accomplishment?
...that you receive appropriate recognition for your contributions?
...with the empowerment you have to influence the quality of your work?
...with the reasonableness of your work responsibilities?
...with your ability to maintain a reasonable balance between family life and work life?
...that your compensation matches your responsibilities?
...with your overall job security?
...with the amount and frequency of informal praise and appreciation you receive from your supervisor?
...with the company as a place to work?

How satisfied Are You With Your Job?


Take this free questionnaire to find out!

Job satisfaction is an area of complex research and theory. Herzberg proposes that
job satisfaction is composed of 2 elements, "hygeine factors" and "motivation"
factors. Hygeine factors are an essential component of job satisfaction and
insufficient attention to these will seriously undermine employee satisfaction with a
job.
Hygeine factors relate to base level, administrative factors such as pay, work
environment and other benefits or facilities associated with the job.

Motivation factors are more aligned with factors such as the degree of autonomy
and decision making capacity associated with a job. It also includes factors that
make jobs more intrinsically rewarding (i.e. interesting content, importance of the
work, conducive team environment, good leadership, relationships etc).

The short 15 item survey below covers both hygeine and motivation factors.

We will post results summaries (linked from this page) as data becomes available.

In responding to each of the 15 items below, rate each statement according to how
strongly you agree with them.

1 = Completely Disagree : 10 = Completely Agree

On completion of the survey, click the "Add Scores" button to tally your results.
Record your results somewhere safe for future reference. Once your scores are
recorded, click on the "Submit" button. This will send your results for each
question to Career Diagnostics, which will allow us to collate and analyse results
anonymously.

Interpreting Your Score

• > 130 = Working conditions are acceptable or better. You are highly
motivated and engaged in your work, with confidence that your contributions
to goals are significant and unique. You are likely to be a part of a highly
effective and cohesive team and have close professional friendships within
the work place, as well as more broadly in your field. Most days you are
"rarin' to go" to work. Don't forget the therapeutic benefits of some time off
now and again!

• 100 - 129 = Working conditions are acceptable or better. Your job is


rewarding and your contributions to goals are significant. For the most part,
you believe the team to be functioning effectively. Work is a positive aspect
of your life and you probably enjoy a high degree of camaraderie within the
team. You may want to explore strengthening unique areas of expertise to
increase your influence on work outcomes.

• 70 - 99 = Working conditions are acceptable. Your job is rewarding and your


contributions to goals are recognised. You may have a sense that you could
be replaced reasonably easily with someone else, if you "let the ball drop".
Work is "O.K.", but those weekends or days off look pretty good. You may
want to consider strengthening unique areas of expertise to increase your
influence on work outcomes. Do you signal (by your words and actions) that
you value opportunities to increase your influence on achieving positive work
outcomes?

• < 70 = Working conditions are probably between poor and just acceptable.
Your job priorities and methods are likely to be determined by someone else
and you may feel completely dispensable. Getting up on working days is a
chore and you are counting the days to better times or retirement. There are
many possible reasons (both external and particular to you as an individual)
that your job does not attract the autonomy you would like. Consider
upskilling, through training or seeking opportunities to diversify in the
workplace, and let management know if you feel ready for more
responsibility and autonomy. You may need to seek these opportunities with
another employer.

Employee Satisfaction Survey Sample

COMPANY LEADERSHIP

Strongly Neither Agree nor Strongly


Agree Agree Disagree Disagree Disagree

Our company is a leader in the industry.

Our company is a strong competitor in key


growth areas.
Our company's leadership has a clear vision of
the future.
Our company's leadership has made changes
which are positive for the company.
Our company's leadership has made changes
which are positive for me.
YOUR JOB SATISFACTION
How satisfied are you with the following:
Very Neither Satisfied nor Very
Satisfied Satisfied Dissatisfied Dissatisfied Dissatisfied
That you receive appropriate
recognition for your contributions?
That your work gives you a sense of
personal accomplishment?
That you receive appropriate
recognition for your contributions?

With your direct supervisor?

With your overall job security?

With the company as a place to work?

With your job overall?

Compared with a year ago, how would you describe your overall job satisfaction today?

Much more satisfied

Somewhat more satisfied

Same level of satisfaction as last year

Somewhat less satisfied

Much less satisfied

What could the company do to enhance your satisfaction as a company employee?

Employee Benefits Survey Sample


Satisfaction with Benefits
How satisfied are you that:
Very Very
Satisfied Satisfied Neutral Dissatisfied Dissatisfied
The company provides you with the
type of benefits you need?
The company provides the type of
benefits your family needs?
You understand the company's benefit
options?
The company provides benefits that
compare favorably with other
companies in the industry?

If you said that you were “dissatisfied” with any of the above, please tell us why you feel this way:

Importance of Benefits
Please indicate the level of importance to you of each of the following programs in the company's
benefits package.
Very Somewhat Not Very Not Important At
Important Important Important Important All

Medical Plan

Dental Plan

Short-term Disability

Long-term Disability

Life Insurance

401(k) Plan

Personal Assistance
Very Somewhat Not Very Not Important At
Important Important Important Important All
Program

Are there ways in which the company could improve the benefits programs currently provided?
Satisfaction with Training and Development

How satisfied are you:


Very Very
Satisfied Satisfied Neutral Dissatisfied Dissatisfied
With how your manager has worked
with you to identify your strengths and
development areas?
With how your manager has worked
with you to create a development plan?
With how your manager has worked
with you to create a career path?
With the quality of training and
development that you receive?
That you have a mentoring relationship
with someone in the company?

Satisfaction with Training and Development

Please indicate your level of agreement with the following statements:


Strongly Neither Agree Strongly
Agree Agree nor Disagree Disagree Disagree
My efforts to improve myself are
supported by my manager.
I receive fair and honest
performance evaluations.
I have real opportunities for career
development in the company.
I expect to have a long career with
this company.
I am optimistic about my future
success at the company.
I would recommend the company
as a place to work.

Future Training Needs

Please indicate the three training areas most important to your development over the next two
years.
Sales training

Computer software training

Market training

Technical/professional training

Negotiation skills training

Leadership training

Coaching skills training

Presentation skills training

Foreign language training

Time management training

What do you feel the company could do to improve your training experiences?

BASIC COMMUNICATION SKILLS

When communicating with my manager:


Strongly Neither Agree nor Strongly
Agree Agree Disagree Disagree Disagree
I feel free to say what I
think

S/he listens attentively

S/he is accessible when


needed
S/he is responsive to my
concerns

What other feedback would you like to give your manager about their basic communication skills?

DIRECTION AND FEEDBACK

My manager:
Strongly Neither Agree Strongly
Agree Agree nor Disagree Disagree Disagree
Lets me know what is expected
of me
Keeps me informed of things I
need to know
Strongly Neither Agree Strongly
Agree Agree nor Disagree Disagree Disagree
Gives me appropriate
recognition of my performance
Gives me clear direction on work
assignments
Gives me clear, effective and
timely feedback on my
performance

What other feedback can you give you manager on the direction and feedback that they provide
you with

EMPOWERMENT

My manager:
Strongly Neither Agree nor Strongly
Agree Agree Disagree Disagree Disagree
Requests input on
decisions affecting me
Lets me do my job without
interfering
Gives me the authority I
need to do my job

What other feedback can you give your manager about how they empower you to do your job?

Your Position in the Company

Which of the following best describes your position in the company?

Which department do you work in?

How long have you been with the company?

Your Job at GuideStar


How satisfied are you with your job at GuideStar?
Very Satisfied

Satisfied

Neutral

Dissatisfied

Very Dissatisfied

How committed are you to a long-term career at GuideStar?


I am fully committed to a long-term career at GS

I am somewhat committed to a long-term career at GS

I am not sure how long I plan to stay at GS

I would prefer not to remain at GS

How would you rate your job at GuideStar in each of the areas below?
Excellent Good Average Poor Very Poor

Having what you need to do your job

Ability to have an to impact

Receiving supervision and feedback

On the job training

Opportunities for personal development

Opportunities for advancement

Teamwork within your department

Company Ratings

How likely would you be to refer a friend to GuideStar as a place to work?


Very likely

Likely

Not sure

Unlikely

Very unlikely

Please rate GuideStar on the following dimensions:


Excellent Good Average Poor Very Poor

Caring about employees

Attracting high quality employees

Retaining high quality employees

Teamwork across departments

Valuing diversity

Providing quality products and services

GuideStar Leadership

How would would you rate the leadership at GuideStar in the following areas?
Very Very
Satisfied Satisfied Neutral Dissatisfied Dissatisfied

Setting corporate direction

Keeping you informed

Addressing external issue facing GS

Addressing internal issues at GS

Caring about employees

Serving as ethical role models

Comments

What are the best things for you about working at GuideStar?

What changes would you like to see in the company?


If there are any other comments that you would like to share or issues that you would
like to raise, please do so here: