Professional Documents
Culture Documents
2009
To facilitate application of
fundamental concepts and
principles for enhancement of
Income Generating Activities
(IGAs).
This manual was prepared under the USAID funded project PSNP Plus, RFA 663-A-08-15. The views and
recommendations expressed in this report are those of the authors and do not necessarily represent those of USAID.
TABLE OF CONTENTS
TABLE OF CONTENTS .............................................................................................................................. 1
INTRODUCTION .......................................................................................................................................... 4
OBJECTIVE .................................................................................................................................................. 5
DEVELOPMENT METHODOLOGY .................................................................................................................. 5
TRAINING METHODS ................................................................................................................................... 6
MODULE 1: OPENING AND RELATED ACTIVITIES ........................................................................... 7
SESSION 0: REGISTRATION .......................................................................................................................... 7
SESSION 1: WELCOME ADDRESS .................................................................................................................. 7
SESSION 2: OFFICIAL OPENING .................................................................................................................... 7
SESSION 3: PARTICIPANT INTRODUCTION.................................................................................................. 8
Pair introduction: .................................................................................................................................. 8
SESSION 4: COURSE BRIEFING...................................................................................................................... 8
SESSION 5: LEVELING OF EXPECTATIONS..................................................................................................... 8
SESSION 6: SET COMMON RULES ............................................................................................................ 10
SESSION 7: SYMBOLS AND NICK NAMES .................................................................................................... 11
MODULE 2 DEVELOPING ENTREPRENEURIAL COMPETENCIES.............................................. 13
SESSION 1: JOHARI W INDOW ................................................................................................................... 13
SESSION 2: TO BE OR NOT TO BE ............................................................................................................. 16
SESSION 3: STRENGTH DETECTOR .......................................................................................................... 19
SESSION 4: NECKLACE PRODUCTION ...................................................................................................... 21
MODULE 4: SELECTING IGA ................................................................................................................. 26
SESSION 1: IGA IDENTIFICATION ............................................................................................................. 27
SESSION 2: PICTURE ASSOCIATION ......................................................................................................... 29
SESSION 3: MICRO SCREENING ............................................................................................................... 31
SESSION 4: ENVIRONMENTAL SCANNING ................................................................................................. 35
SESSION 5: TOWER BUILDING.................................................................................................................. 39
SESSION 6: CALENDAR ............................................................................................................................. 43
MODULE 5: PLANNING IGA AND STRATEGIZING .......................................................................... 51
SESSION 1: MARKET ROOM SIMULATION (4 PS) ......................................................................................... 51
SESSION 2: MARKETING PLAN ................................................................................................................... 56
SESSION 3: PRODUCTION PLAN ............................................................................................................. 58
SESSION 4: FINANCIAL PLAN .................................................................................................................. 60
SESSION 5: THE BEST DEAL .................................................................................................................... 64
SESSION 6: STRATEGIC RESPONSE EXERCISE ....................................................................................... 66
SESSION 7: PERSONAL TIME MANAGEMENT ............................................................................................ 71
SESSION 8: SCAMPER MODEL ................................................................................................................. 74
MODULE 6: BASICS OF BUSINESS MANAGEMENT ...................................................................... 76
SESSION 1: RISK MANAGMENT .................................................................................................................. 76
SESSION 2: PRODUCTION AND COSTING ..................................................................................................... 81
SESSION 3: SELECTING A PARTNER ............................................................................................................ 84
SESSIONS 4: SIMPLE BOOKKEEPING ........................................................................................................... 85
MODULE 7: CLOSING ACTIVITIES ...................................................................................................... 87
SESSION 1: W RAP-UP .............................................................................................................................. 87
SESSION 2: CLOSING AND AWARD OF CERTIFICATE ................................................................................ 87
ANNEXS ...................................................................................................................................................... 88
INTRODUCTION
Ethiopia is one of food insecure country on the world. The major cause
of food insecurity in rural area includes land degradation, recurrent
drought, population pressure and subsistence agricultural practice
characterized by low input and out.
In year 2004, Government of Ethiopia, in collaboration with few
external donors, launched productive Safety Net Program (PSNP) in
addition to other food security program to address the food need of
chronically food in secured households in drought prone woredas
through transferring food or cash. The program has two components
i.e. direct support and labour intensive public work. The major
objective of government lead PSNP is to graduate farmers after
enhancing household income and protecting livelihood asset depletion.
In year 2009 consortium lead by CARE Ethiopia which include SaveUK, CRS, REST, SNV and Tuft university initiate PSNP PLUS project to
facilitate graduation of PSNP beneficiaries through linking PSNP-Plus
beneficiaries to micro finance and market. The project funded by
USAID and targeted 42,414 HH from nine woredas of Tigray, Oromia,
Amhara regions. The targeted beneficiaries mainly drive their livelihood
from subsistence crop and livestock production. The community also
engaged in various off-farm and non-farm activities to get additional
family income.
Enhancing HH income demanded developing the business skill of the
beneficiaries, improving access to credit service and linking to market.
To assess the need gap the consulting firm sent team composed of two
experts to two reprehensive woredas were PSNP-Plus project operating.
The shallow need assessment result shows that, Rural Poor families
often do not have experience in critically identifying IGAs, plan for the
selected IGAs and managing them with poor knowledge for the purpose
of income generation.
Although many from IGAs supplement family income significantly, few
have experience saving and borrowing money for investment in an IGA.
The IGAs supported through NGO and GO programs are usually larger
and more complex than participants previous activities, exposing them
to the risk of financial losses if the activity fails. This risk of failure
assumed reduced by providing participants with training that enables
them to systematically assess the appropriateness of several potential
IGAs, comparing each to their specific skills and resources then
appropriately plan and manage IGAs. Analysis of this kind will allow
each of them to choose the IGA that is most suitable, given their
individual circumstances.
OBJECTIVE
The general objective of this BST TOT manual is to assist PSNP+ project staff
and implementing partner organizations conduct BST that enhance skill and
competence of target beneficiaries identify, plan, implement and manage IGAs
effectively.
The specific objectives are
To assist PSNP-Plus project and implementing partner staff
homogeneously apply fundamental concepts and principle necessary
for IGAs and BST promotion
To acquaint TOT participant in theoretical principles of adult
education
To Assist PSNP-plus beneficiaries select an IGA that is suitable for
their individual circumstances, after careful consideration of the
technical, marketing and financial aspects of a number of
alternative IGAs;
To assist target beneficiaries successfully plan on the selected
IGA
To assist targeted beneficiaries implement and manage the IGA
effectively and the risk is kept within manageable limits.
DEVELOPMENT METHODOLOGY
The curriculum developed based on practical field reality and critical review of
the existing CARE-SPM and CEFE for Illitreate training manual. The Finding of the
two experts from the consulting firm who conducted the field study at
representative project implementation site applying semi-structured interview
methods with project staff, beneficiaries, MFIs and other partner organization are
used as a frame work for the curriculum development.
This manual has five modular sessions, which should be conducted in four-five
consecutive half days at community villages. For trainers they need to be trained
for eight full days including adult education for 1 day, Uncloaking competency for
2 days, Idea generation and Selecting a suitable IGA 2 days Business plan
development for 2 days and IGAS management for 1 days. See annex for the
course outline Annex 1: Standard course outline
TRAINING METHODS
The training method is completely based on adult training methodology with
the experiential learning cycle (ELC) being the general framework for the
design of each session. Sessions in a typical ELC framework are structured in
such a way that they start with getting it from participants i.e. participants
either verbally or by action expressing their views followed by the result being
published to be evaluated and reflected upon by participants which is called a
critical reflection stage or processing. After each processing in a session, the
moderator should bring generalization questions to help the participants
deduce a lesson for future improved action. This method is conducted in
learning by doing environment where each session involves participants
actively through structured learning exercises (SLE) so as to print the lessons
in the long memories of participants. The adage what I hear I forget, what I
see I remember, what I do I understand Confucius.
The experiential learning cycle (ELC)
Action/Experience
Application
Generalizing
Publishing
Processing
Handout slides on adult learning are annexed for the trainers to give attention
to. Annex 7: Tips on adult education
SESSION 0: REGISTRATION
Registration is a very important part of the opening activity to verify whether all
selected participants have appeared and avoid non-selected participants
comes by mistake. The registration should start 30 minutes before the start of
the workshop; hence, person in charge of the registration must be there 15
minutes before the start of the registration for preparation.
The registration format would also serve as a basis for subsequent monitoring
of the attendance of the participants. See annex for attendance and
registration formats Annex 3: Registration format, Annex 4: Attendance sheet.
This responsibility could either be taken care of by the program coordination
office or the trainers themselves as agreed during the organisation of the
workshop. The attendance sheet should normally go around amid normal
activities and be collected by the responsible person quickly after everyone
has signed.
The participants introduction can take any form as the trainer finds it more
practical and lively. The trainer can chose a different way of introduction
among participants based on local cultures and norms.
PAIR INTRODUCTION:
Time: 40 minutes
Objective: at the end of the session, participants will be able to easily
recognize each other.
Instruction: (3 minutes for explaining instruction)
1. Each participant pairs up in 2 minutes with a co-participant whom s/he
doesnt know before.
2. The pairs get to know each other in 5 minutes.
3. Each pair will introduce each other in one minute (total 30 minutes for
26 participants
2. Finally, the moderator displays the course outline on another pin board
and uses it to level the expectations in front of the class as to be fully
addressed or to be partially addressed or not to be addressed.
3. The leveled expectations will be posted on the wall visually to be used
later at the end of the training workshop for evaluating whether those
expectations which were leveled as to be fully or partially fulfilled have
been addressed.
Time: 15 minutes
Objective: to maintain a peaceful and happy training time.
Instruction:
1. The moderator announces to the participants to forward a common
and agreeable administrative rules to be respected by all participants,
2. The moderator put symbols the forwarded rules after confirming
whether there isnt any objection and the rule doesnt hamper the
learning environment, but rather facilitates.
3. After having exhausted the ideas, the moderator asks the participants
to come out and sign on any open space on the chart. Since signing is
a symbol of commitment, illiterates can be asked to put their finger
prints.
Examples of common rules:
Respect time
Known by others
Unknown by others
Unknown by me
Public Area
Blind Area
Secret Area
Dark Area
SESSION 2: TO BE OR NOT TO BE
Time: 1.20 hours
Objective: At the end of this session, the participants will be able to
1. Analyse their own problem solving behaviour
2. Compare individual and group strategies
3. Describe the elements of productive problem solution.
Steps
1. Introduce the exercise as an opportunity to practice entrepreneurial
qualities.
2. explication of the task, rules and conditions for survival (=obtaining
a lollipop),
3. Distribute the sweets as follows: every participant gets 2 sweets of
one single colour. 1/3 of the group receives sweets of colour a, 1/3
of colour b, and 1/3 of colour c.
4. Within the given time, the participants try to get 3 sweets of
different colour each they need to obtain a lollipop. During this
same time one assistant acts as Mothers Shop and changes
sweets for lollipops and vice versa while the lead trainer observes
action and behaviour of participants (10 minutes)
5. Ask for those who survived i.e. who managed to have lollipops.
6. Ask the following processing question,
a. How did you interpret the task?
b. On what basis did you develop your strategy?
c. For what reasons could the problem be resolved or not be
resolved?
7. Form 2 competing groups among the women for second round
game,
8. Observes groups and listens to their discussion as they develop
survival strategies; (10 minutes)
9. Tell them to execute i.e. strive for survival or possess as many
lollies as possible to ensure that all their group members survive
(10 minutes)
10. Publish results; how many survived from each group;
11. Award the group with the higher number of survivals;
12. Ask the following processing questions:
a. How did the winning group develop the strategy?
Contact with
problem
Success
Failure
Clear understanding
of problem
Evaluation
Information
seeking
Creativity
Action
Definition of
objectives
Allocation of
resources
Elaboration of
strategies
Symbols
Singing
Dancing
Playing instruments
Gardening
Rearing animals
Tailoring
Basket weaving
Net making
Drawing
Group leading
Information seeking
Rickshaw pulling
Pottery
Shoe repairing
Farming
Shoe shining
Hair cutting
Pond fishing
Bee keeping
Wood working
Mat making
Animal fattening
exercise and ask the participants which PEC was manifested in each
case. ( add pictures on PEC or Symbol)
PEC
Situation
information
seeking
opportunity
seeking
Symbol
goal setting
commitments
systematic
planning
f)
Visualize the sample necklace, and also give one sample for
every group
Total
costs
1st
Quality
sales
2nd
Quality
sales
Other Total
sales
Total
Income
EXPLANATION FOR
important points
THE
FACILITATOR:
The
Five
There are various ways for the poor to survive, but not all ways are sustainable.
Some ways, such as undertaking IGAs, make them independent and in control
of their lives. But other ways, such as taking help from relatives or neighbors, or
expecting handouts from government, make them vulnerable.
Operating an IGA provides the opportunity to be self -employed using one's own
skills and resources and diversify income sources. IGAs generate increased
income that allows families to enjoy better food, clothes, shelter, medicine and
status in the society.
Unfortunately, many times the poor do not have confidence in their capabilities
and think that they cannot manage economic activities or other initiatives that let
them live better. The first part of the session is designed to change this
perception.
There are FIVE IMPORTANT POINTS, which should be considered before startup of an IGA. The participants can add on the five. These are:
SKILLS AND KNOWLEDGE:
Do I have the skills and knowledge needed to operate
this activity?
Do I have the time to operate the activity and do I
know the seasons?
MARKET:
INCOME:
CAPITAL:
FAMILY EXPENSES: Will the income from the IGA, when added to
other family income, be enough to pay /meet
household expenses?
Anyone who intends to start up an IGA should, first of all, list all the IGAs that
might be suitable. Then s/he should think about these five important points for
each of the IGAs under consideration before making a decision.
Poor people often do not assess all these points before deciding which IGA to
undertake. They select IGAs that they observe other people doing or that they
think might have a good profit.
This Session is designed to make participants aware that an IGA should be
started up only after careful analysis. Each point is covered in more detail in
Session 2.
Thus, the five important points form the prime content of the training on IGA
identification and selection. The trainer's greatest priority is to ensure that the
participants have registered the importance of these points. To facilitate this
learning, the trainer should enumerate these five points using the five fingers of
the hand. During each subsequent session, this technique should be used to
reinforce the learning.
Use
Time
: 45 min.
Steps : (1) Ask the participants how many different income generating
activities they have performed in the last say three years. Let some of them
cite their examples.
(2) Explain that during this seminar, they are supposed to learn how to better
plan a new or an existing income generating activity (business) by undergoing
various steps. Unfortunately, this process cannot be undertaken for several of
their economic activities so a certain choice needs to be made. Ask them to
reflect thoroughly on all their income generating activities and identify those
three they think are the most promising ones. Allow them to talk to any of the
co participants during 10 minutes (if desired) in order to retain those three
activities.
3) In a further step, they are asked to identify now that income generating
activity which they think is the absolutely best among those three by taking the
following criteria into account display the respective symbols (see following
exercise on _Micro Screening_):
Will people buy my product / service (i.e. is it needed and can people
afford it)?
The participants may again during 15 minutes discuss with their neighbors
or with any person they like in the training hall. The facilitators will visit all
participants and give advice without urging them to choose any specific project
idea.
(4) Inform them that this internal pre-screening of project ideas has been
necessary in order to start a more comprehensive screening process by taking
one more criterion (competitors) and a certain assessment scheme into
account.
Caution: The task might be too abstract for some participants. Those
participants without any prior experience in income generating activities dont
know what to do.
Participants hesitate to share their knowledge regarding their own experiences
with their co-participants.
Hints: Ask some participants to share in public how they scrutinize their
income generating activities (IGA) in order to identify the three most promising
ones.
Participants without any business experience are asked to imagine possible
and promising businesses while taking the above mentioned criteria into
account.
If they dont want to share their ideas with others, dont panic! They may do
so unless and until they share later on (next session) their prime choice
with others.
During step 3 you may ask the participants to group according to the most
favored projects which provides two advantages: more intensive exchange
about pros and cons of the mostly favored project as well as formation of
groups for the discussion of second best and third best option. Pay
attention that the groups are somewhat equal in numbers to allow for more
concrete discussions.
Processing: Inquire in how far they found this step difficult (easy)? What
was the deciding issue while opting for this or for that IGA? Write their
answers on a flipchart pinned on Kraft paper (add their respective
symbols). Reinforce the message of acquired competencies, sound
financial basis or solvent demand, i.e. the three criteria solicited.
Tell them that the IGAs which were not selected might come back into the
picture if it is found after the following exercise that they are more
promising than the pre-selected ones.
Thank them for their mutual help (in case it took place!) and felicitate them
for the brain work that has been accomplished. Tell them that this was a
very important step towards their business future. If they can nicely learn
the process of planning one business, they are supposed to be able to do
it for others project ideas as well.
Then, suggest to take two examples from their pre-selected businesses tell
them that you will now check criterion after criterion in order to make the
screening process crystal clear. Note down both business examples into
the left column and explain the rating process.
The rating takes place on a scale of 0 to 5; _0_ indicates the non
availability of demand (i.e. no demand at all) whereas _5_ stands for an
availability at all times without any exception (extremely high demand
throughout the year without seasonal and other fluctuations). Make clear
that the extremes _0_ and _5_ should only occur in rare cases as they are
really exceptions. Usually, the rating is in between _1_ and _4_. Use small
cards or locally available stone to give the rating in each score place so
that counting will be easier for the participants.
(3) Invite them with these explanations to proceed to the first criterion
(solvent demand). Let them explain what solvent demand really means to
them. Rectify if required and then proceed to the rating including an
intense discussion regarding the pros and cons for different ratings.
Demand (symbol: some people): clarify that the market determines
success or failure of any project idea if there is no buyer (or not a
sufficient number of buyers) there will be no sales; explain that there is a
difference between a need (which might not be satisfied due to lack of
financial resources) and a solvent demand. Example: everybody would like
to have a car but there are only a few people who can afford to buy one.
(4) After this criterion seems to be properly understood, invite them to rate
it for their three project ideas. Those who cant write a few letters are
asked to use symbols for their different project ideas. The co-facilitators
move around in the training hall and check the individual ratings; they
counsel if required.
(5) The following criteria are treated in the same manner: general
introduction with their understanding of the respective criterion and joint
rating of both examples on the ZOPP board before they proceed to an
individual rating of their project ideas.
Availability of raw materials (symbol: puzzle): reiterate that any
entrepreneurial process need an inflow of raw material which is
either transformed into another product (production) or utilised in
the provision of services or simply sold at a higher price (trading).
If all the raw material required is readily available throughout the
year, then rate high, but if there are shortcomings or seasonal
fluctuations then the ratings is respectively lower
Availability of personal skills (symbol: two hands): assess yourself
in how far you possess the required skill manually; if not, then an
employee (additional costs = reduction of profit!) would be needed
as a helper. If the required skill can be masterly performed, there
should be a high rating, if it is low or non existing, then rate low.
Availability of financial resources (symbol: man with bank notes):
For every business some seed money is required to purchase the
required raw material or other inputs. Instruct them to utilise _5_ if
they think they own all the money required (equity) to start the
process and to mark _0_ if they dont avail of anything in cash (or
as savings).
At the end of this process ask them to add up all the rating per project idea
and write the totals into the respective column.
(6) Let all the participants explain their project selection to the others by
coming to the ZOPP board to defend their ratings; encourage the other
participants to ask questions and to critique the arguments. Make sure that
this is understood as a positive feedback with the objective to learn and not
as critiquing for the sake of critiquing only.
Processing: How do you feel about having tested your intended projects
against some important success indicators? (Let them not have the
impression that these criteria provide already an ultimate answer to all their
questions but just a more concrete idea about market chances. There is
still much more to learn about market mechanisms during the next days,
hence the products identified serve just as a possible entry point)
Explain to them that the Micro Screening has brought the Product Idea
Generation process to an end, and that the next step consists of
understanding more in detail how the market actually functions. The market is
the general expression for the place where their products are sold. There are
some basic laws and mechanisms which govern interactions at the market;
and these need to be identified before any further decisions on going into
business can be made. Remind them that its finally the market (solvent
demand) which determines success or failure of a project so that this issue
needs more considerations in detail. Their assessment of the solvent demand
has just expressed their personal assessment without having valuable details
and hard figures (interviews, opinions, statistics, etc.)
PROJECT
Solvent
good or service
demand
TOTAL
(=)
(+)
(+)
(+)
Competitor
s
Corrected
(-)
(=)
TOTAL
(+)
Scoring system: 5 extremely high ; 4 high ; 3 average ; 2 fair; 1 poor; 0 absent Critical success factors: write text
Critical success
factors
improve
relationship
with
these
Steps
1. As an introduction, ask the participants to identify environmental
factors (institutions, organizations, persons, etc), which have a
certain influence on their respective businesses. As the participants
forward their opinions, the co-facilitator will post symbols of these
factors on the board or wall. If there is no pre-prepared symbol for
a certain factor, the facilitators in collaboration with the participants
can come up with a certain symbol at the spot.
In the absence of co-facilitator, the facilitator can write the points on
meta plan (ZOPP) cards on a plenary as the ideas are forwarded from
each group to be reviewed later by her.
2.
3.
The facilitator can also use three different colors of zopp cards for
the three categories; for example, a high importance can be
indicated by green zopp cards, an average one by yellow and less
importance by Red zopp cards within the class rooms.
20: The next step consists in discussing their existing
relationships to the different environmental factors. In this, strong
relationships with the various factors will be symbolized by thick or
double line, an average relationship by thin or single line, and no
relationship by nothing.
4.
For this exercise, the facilitator can also draw the picture indicated
on the chart below with modification to account for the specific
feelings of that particular group
5.
Ask the three groups to present their findings. Encourage the other
participants to question the presentations. Make sure that clients,
suppliers and competitors are mentioned as very important
factors by each group.
6.
Processing:
a. Inquire into the mood of the participants by asking them how
they feel after this exercise. Let them spell out freely all their
different feelings. If you feel like their feelings are too positive,
encourage them to give room to negative feelings as well (and
vice versa!).
b. Ask them how they think these environmental factors can
influence their businesses. Particularly, inquire into the different
arguments supporting their ideas.
(Summarize that there will be positive and negative influences, which
will have to be, assessed differently in different cases and/or
situations. Mention that it will be their specific task to identify the
respective forces (negative positive) as soon as they have finally
identified their project ideas.)
f.
Flip chart,
Markers
37
Setting:
Competitors
Tax
Authority
Family
Clients
MY SELF
Supplier
B
Friends
Supplier A
Money
lender
38
Micro
finance
Institute
0
Note to the facilitator:
A.
Requirements
Trainers/assistants
Briefing notes
1. For the entrepreneurs role performance
The facilitators carefully briefs the instruction repeatedly to the role player.
Your task is to build a vertical tower of wooden cubes/matchboxes. The
towers base is made by one single cube/box. This tower symbolises the
company you are creating. You need a capital investment of 10 cubes/boxes.
You count on your own capital of 3 cubes/boxes. A friend of yours, who is very
interested in the project, borrows you 2 cubes/boxes. The remaining 5 are to
be obtained through a bank loan. Only starting from 12 cubes/boxes the
company begins to profit.
You have 10 minutes to finish the task.
40
2.
The facilitators carefully brief the instruction repeatedly to the role player using
the instruction. You lent 5 cubes/boxes to the entrepreneur for the
accomplishment of her project. The project is to build a vertical tower of
wooden cubes/matchboxes. The towers base is made by one single box.
As a good banker, you are interested that the whole borrowed capital is
applied in the business. However, you do not want to lose your money,
regarding your business strength. Therefore, you should advise the
entrepreneur in the tower building to make sure that she will succeed in her
project and you can recover the borrowed capital. Since you cannot physically
intervene in the business, you can only give her some advice.
If the entrepreneur does not follow your advice, you can threaten her with the
demand of an advanced repayment of the loan. Furthermore, you also know
that the legal system is clearly on your side.
Considering this situation, you should ensure that your rights will not be at risk
by the entrepreneur or by any other person interested in the business.
3. Briefing note for the sisters role performance
The facilitator carefully briefs the instruction repeatedly to the role player using
the instruction.
You urgently need money to have your 2-year old daughter operated. Your
attempt to obtain a bank credit failed, since the bankers consider your new
employment to be not stable enough to guarantee the loan payment. So you
have to turn to your sister who is an entrepreneur beginning a new company
symbolised by a tower of wooden cubes/matchboxes. Each matchbox
represents a specific amount of capital. You need to ask entrepreneur for 4
cubes/matchboxes to save your daughter.
Due to the fact that your other sisters have already supported you according to
their abilities, you have to convince your brother/sister about the urgent
danger of the situation and that she should also take her responsibility as an
elder sister.
You must get the money as soon as possible.
4. For the counselor friends role performance
The facilitators carefully brief the instruction repeatedly to the role player using
the instruction.
A close friend of yours began a company represented by a wooden
cubes/matchboxes tower. The towers base is made by one single box. The
capital is composed of your friends 3 cubes/matchboxes, 5 borrowed from a
bank and the remaining 2 borrowed from you. Your loan is a big sacrifice for
you as you had to postpone an urgent and important repair of your house to
help her.
41
Due to this situation, you are highly interested that your friends business
generates the largest possible profits, the sooner, and the better. However,
only starting from 12 cubes-boxes the entrepreneur begins to profit. Therefore,
you should insist that your friend builds the tower as fast as possible.
You cannot help her physically in the business. However, you can advise and
guide her orally during the performance.
B.
Explain the following point to the rest of the participants after the role players
left the room.
The entrepreneurs will carry out, separately, a task: build a tower of wooden
cubes or matchboxes under following conditions:
Using one single box as tower base;
Using the less skilled hand and with blindfolded eyes;
Each cube/box represents a certain share of the total investment in this
building;
A certain quantity of the investment was given as a credit/loan from the
bank, another quantity is borrowed from a friend, and the rest is the share
of the entrepreneur;
They have to build a tower of at least 10 cubes (meaning the initial
investment); a higher tower may enable them to draw higher profits,
although a collapse of the tower (in case they build too high!) may destroy
all. From the 13th cube onward they represent sales, thus income and,
ultimately, profit;
The entrepreneurs should previously establish
cubes/matchboxes that the tower will have (goals);
the
number
of
42
C.
TABLE OF RESULTS
Goals
1st
entrepreneur
Accomplishments
Profits
1st round
2nd round
2nd
entrepreneur
1st round
2nd round
COMMENTS:
In the column called "Goals the trainer should write down the amount of
cubes/matchboxes the entrepreneur said she intended to pile up before
beginning his/her task.
In the column called "Accomplishments the trainer should write down the
number of cubes/boxes heaped in the tower, after the time for the task is over.
In the column called "Profit the trainer should write down the number of
cubes/boxes heaped that exceeds 10 cubes/boxes (notice that a loss is also
possible if the tower has less than 12 boxes).
43
Session 6: calendar
Time: 1.5 hours
Objectives: at the end of this session, the participants will be able to,
1. Identify specific seasonal sales prices of all participants products,
2. Identify and assess the latitude of seasonal and other influences on
yearly income,
3. Anticipate best sales months in a year.
Steps
1.
A. Requirements
A. Lead facilitator, 2 co-facilitators (one for the scoring table and
another one to keep the record of the different products sales prices),
B. 12 symbols of all months or folded ZOPP cards (with the inscription
of all months) to be placed in front of the twelve circular positions
C. Scoring table of participants names and symbols (see below),
D. Chart "Estimated sales price per month and product" on Kraft paper
(see below)
B.
Caution
1. During the trial run and the first round, some participants might not
be able to grasp the idea of the exercise.
2. Some participants interfere into each others sales estimates and
arguments in order to earn 3 extra points.
3. Others help their co-participants because the competitive idea has
not been clearly understood.
E. Due to tiredness, some participants do not remain in the required
positions (standing, squatting, sitting on the ground).
C.
Hints
1.
2.
3.
4.
5.
6.
7.
Group the participants project ideas into similar ones (i.e. trading
and hoarding businesses, food production <snacks> agricultural
projects with similar cycles, fisheries, cow fattening, etc.).
Participants sit on the ground during the starting phase of the
exercise.
Remind the participants several times of the competitive character of
the exercise so that they are keen to estimate the respective
monthly sales; encourage counter arguments which earn even 3
points.
Only the respective persons sitting in front (pairs) take part in the
discussion during one round (one business idea); change of places
for the next round.
Always ask the participants for their arguments regarding any
specific sales prices so as to bring out seasonal influences which
might be very specific to each locality.
The squatting position (average sales price) might be substituted
by sitting on a chair (if sufficiently available!) because it can become
very tiring. In any case, refrain from letting the participants
representing highest sales months hold up their arms.
The sales price during the month following the end of the training
programme should also be recorded by the co-facilitator in charge
of the "Sales prices per month and product" chart.
47
8. Grocery shops and tea stalls (or similar project ideas) should be
estimated in terms of number of customers per month (high average - low).
9. Before proceeding to the next project idea (product), let the participants rapidly repeat their respective sales prices (for each
month) to visualise the sales price fluctuations.
48
Product
10
11
12
Symbol
Rd. 1
Rd. 2
Rd. 3
Rd. 4
Rd. 5
Total
Steps
1. Introduce the exercise as an opportunity to experience the interplay of factors that
influence people to buy products.
2. Allocate the sellers to their individual product, place & price restraints as you indicated
either: LQ/LP; LQ/HP; HQ/LP; HQ/HP.
3. Let the sellers prepare their shops before the buyer come in.
4. The co-trainer remains with the buyers outside of the training room and advises them to.
a. Discuss on "What factors influence you to buy".
b. Divided them into high, middle and low income groups.
c. Inform them of their maximum and minimum spending limits per round. They
must buy at least one product per round.
d. Explain and brief their role in the exercise
e. Remind them to keep in mind of who they buy from, what they buy and how
much they buy
51
5. When the sellers and buyers are ready, open the training room door so that buyers could
enter, select & purchase the products of their prime choice. (30 min)
6. In due course of time, when 10 minutes are left to finish the exercise, let the fifth seller
enters the market
7. Once the buyers are no longer interested in buying announce the market will close in 2
minutes. Thereafter close the market.
8. Ask buyers:
a. from whom they purchased
b. Discuss "What actually influenced them to buy?"
c. "What strategies did the five sellers use"
d. Highlight reasons for success and failure based on their sells performance.
9. Announce the winners on the basis of profitability and award gifts.
10. Let sellers explain how they made profits/ how they lost.
11. Buyers then discuss;
a. "What strategies did the 5 sellers use?"
b. Why some promotional strategies were more effective than others were?
c. What resulted in the newcomer's success or failure?
d. Why were some of the reasons the sellers assumed as why people buy not the
reasons that influenced the buyers to buy?
12. Ask these key questions;
a. What must a newcomer do to ensure he/she captures a profitable market?
b. How do you target a specific income group?
13. Post illustrative pictures on the 4Ps ,
14. Finally ask how do the marketing mix factors (4 P's) influence buyers?
Note to the facilitator:
A. Previous day activities
Note that on the previous day before the training of this session, you need to brief the selected 5
sellers so that they could be more creative.
During the briefing,
1.
2.
3.
4.
B. Requirements
Trainers/assistants
1 facilitator, 2 assistants
Seller 1 (LQ/HP)
Seller 2(HQ/HP)
Seller 4 (HQ/LP)
Seller 3 (LQ/LP)
Training room
As a seller, you need an effective marketing strategy to be able to sell your products. Convince
the customers to buy from you and not from your competitors. For purpose of this exercise you
are assigned to act as a seller of the selected product representing one of the four categories
below:
High quality/High price
High quality/Low price
Low quality/High price
Low quality/Low price
(HQ/HP)
(HQ/LP)
(LQ/HP)
(LQ/LP)
Decided on your own strategy and then come to buy as many candies as you desire.
General Briefing for Buyers
54
You will act as buyers of products which are being sold by four competing sellers in the market.
You will use your own money to buy. Each seller will try to convince you to buy his product
through various ways.
As in the real market, you as customers have different purchasing power. Some have more
money, others have less. For purposes of this game, you are divided into:
Market
Price
Place
Promotion
55
Buyers
Are there any other sellers of the same products in the area I want to serve? How many?
56
57
Steps
Try to generate a positive attitude among the participants for assessing operational and marketing
aspects before the start-up of an IGA.
The facilitator should guide the participants to discuss the elements of production while referring
to.
Starting
Can I operate the activity? Trainer probes more on the four aspects under question 1
namely:- skills, knowledge, time & seasonality . Emphasize that skills & knowledge refer to;
knowing what tools & equipment, raw materials, production method is needed & how to use
them. Then divide the participants in to the previously selected business and perform the
production plan based on the question listed below;
Raw materials
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Production method
Production method and production site
Labor
Other
Conclude the first important point, by telling participants that, if they know what equipment to use,
the raw materials and where to get them, the method of production and the labor required to do the
work, then most of questions about knowledge and skill factors required to operate the IGA(s) will
be answered.
59
Time: 2hr
Explanation for the facilitator:
As mentioned in previous sessions, the decision on which IGA to select depends on a number of
factors, including the operator's skill and knowledge, the market situation and potential profitability.
These factors, which are important points #1, #2 and #3 need to be examined for each IGA that
is under consideration. This session starts by reviewing this concept.
Important points #4 and #5 are then introduced. Both of these points refer to all the familys IGAs,
rather than just the IGA that the participant is intending to start-up.
Thinking about the amount of money that the family needs to start up and operate all its economic
activities is the fourth important point. The IGA that is started up as a result of this training should
not be thought about in isolation from the other income flows within the family. Any shortage of
money in a family IGA may lead to diversion of funds away from the participant's activity to one that
is operated by another member of the family. So the fourth important point is the capital
requirement: How much money does the family need to start-up and operates all its IGAs? Where
will we obtain these funds?
Poor people obtain their required money from various sources: Their own savings (in cash or in
assets), from rotational savings and credit associations (ROSCAs/Iqqub), relatives, local
moneylenders or NGOs. One source may not supply the total amount of money required for all the
family's IGAs. This session calls upon participants previous experience with ROSCAs as a means
of mobilizing savings for capital formation or meeting unforeseen expenditures. Before obtaining
money from any source, participants should think carefully about their total capital requirement.
Sometimes available funds are almost fully expended on start-up costs, leaving insufficient funds
for paying working costs. In this case, the production and thus income from the IGA may not be
sufficient to repay loans that have been taken. The participant may be worse off rather than better
off after starting up the IGA. Thus, accurate calculation of both start-up costs and working costs is
essential for all the familys IGAs. The total then needs to be compared to the amount of capital
available to determine if it will be enough. The need to calculate the funds required for all family
activities should be fully discussed during the session, with reference to all the points mentioned
above.
This session also introduces the fifth important point that needs to be considered before
selecting an IGA: Does the family need income from the participants IGA to cover weekly
household expenses, or to help cover expenses that occur occasionally? The participant's answer
to this question will affect his or her choice of IGA. If income is needed to pay weekly family
expenses, then an IGA should be selected that gives a return on a daily or weekly basis. If, on the
other hand, other family members earn regularly and this income is supplementary, an IGA with
irregular earnings may be selected.
60
Most rural families have income that fluctuates and flows according to the employment and other
income earning opportunities that are available each season. One key point that the trainer should
stress relates to switching from one IGA to another as a result of seasonal swings in demand: A
participant should never switch IGAs until s/he has carefully considered all the five
important points. Indeed, this is the fundamental message that all participants should carry away
from the training course. If they remember and use the five important points before starting up any
IGA, then their decisions will be well thought out, and their IGAs will be more likely to succeed.
Thus, the fifth important point does not relate to total family income or total family expenses,
although these are of course important. It instead asks participants to think about their needs for
short-term income, and based on this finding, to select an IGA that is appropriate. This focus is
based on the observation that many people fail in their IGAs because they are forced to use money
that should be used to cover working costs to pay weekly household expenses.
Now tell the participants that they will hear a story.
he has taught him is to think about all the familys needs for capital rather than just the new activity
that is being started. He tells his parents that he would like to discuss this with the family before his
parents makes a decision about the loan.
Break the participants into small groups of four persons each. Allow each group about 30 minutes
to decide what the family should do. At the end of the given time, have all the participants come
back together into a large group.
A spokesperson for each small group should tell the large group what they decided, and why. After
each presentation, discuss the decision taken, answering all these questions:
What are the advantages of the decision taken?
What are the disadvantages?
Does this decision expose the family to a lot of risks?
Are there any alternatives that would be less risky?
Some of the identified alternatives might be loans from moneylenders, a bank, NGO/MFI or
relatives savings associations or personal savings.
Next Step:
Tell the participants that they are going to discuss the advantages and disadvantages of the
different sources of funds that they would consider for starting and operating their IGAs using a
matrix. This should help them come out with the less risky source.
Tell participants to go and collect local materials
ask one participant to draw a table similar to the matrix below. Solicit for the different
sources of funds from the participants.
Place the local material in the table according to the rate that each source of finance
according the criteria set on the columns
Add up the score in the row and place the ratting and select the one with highest score to be
the best financing.
Example
Interest
rate
Easy to get/
Access
Duration
Score
for paying
back
Rating
Note: You can have more than the three columns depending on what conditions the participants
rise.
The facilitator should ensure that the points below are covered.
Loans from moneylenders usually have high interest. This makes it more difficult to earn a
profit from the activity.
Banks may have a lower interest rate, but have a lot of requirements that poor people have
trouble fulfilling.
(Funding from MFIs should be emphasized with a clear explanation on the common basic
requirements from these institutions;
interest
repayment frequency
meetings
group securities)
Loans from all sources must be repaid. If the business fails, the borrower will lose some of his
assets. In the case of Banks, a loan in default must be repaid by the other members of the
group.
Loans from a revolving fund.
63
4.
Steps
1.
2.
3.
4.
5.
10. Generalizing
a. What are the advantages and disadvantages of co-operation and competition?
b. Which kind of strategy is more meaningful in business life?
c. Why is it important to have negotiation skills?
Note of the facilitator
64
A. Requirements
Trainers/assistants
1 trainer, 1 assistant
65
67
Give the following example: The bank requires a personal financial contribution from
the entrepreneur who tries to get a loan for a business project.
Then ask: What should one do in such circumstances? What kind of strategy is
required here?
The answer should be that the entrepreneur should fulfil the required amount either
through personal savings or with the help of friends. By doing so, the person is
avoiding existing obstacles, and adapting to this given situation while pursuing
his/her goals.
COMPLEMENTING
-
Then ask: What should one do in such circumstances? What kind of strategy is
required here?
RE-SHAPING
-
FOR VOLUNTEER 1
1. Explain that her task is to meet a group of her co-participants and to get them to stand in a
circle holding handing in hand.
2. The time given is 5 minutes (preparatory phase) and five minutes for task execution
3. Instruct her to think of a strategy regarding how she will successfully complete her task.
Prior to confronting the group, ask her to answer the following questions to you
-
What are three of the possible strategies that you plan to use to make the group
accomplish the task mentioned above?
Which among the three strategies will you use and briefly explain why? What are
your assumptions?
FOR GROUP 1- encountering volunteer 1 1. Explain that this particular group will play passive and seemingly disinterested with the
volunteer who will be given five minutes to interact with it in order to accomplish a certain
task. For example, some of the group members can daydream, others feel sleepy, and still
others can seriously read documents.
2. Instruct them to play the role as natural as they can. They are not bound to follow the
requests of the volunteer if they desire so. However, if the volunteer has very convincing
strategies, they might follow what she asks them to do after about five minutes, i.e. shifting
their behaviour is possible
3. FOR VOLUNTEER 2
2. Explain that her task is to meet a group of her co-participants and to make them clap
their hands in your rhythm.
3. The time given is 5 minutes (preparatory phase) and five minutes for task execution
4. Instruct them to think of a strategy regarding how she will successfully complete her
task. Prior to confronting the group, ask her to answer the following questions to you
69
What are three of the possible strategies that you plan to use to make the group
accomplish the task mentioned above?
Which among the three strategies will you use and briefly explain why? What are
your assumptions?
1. Explain that this particular group will play active and seemingly interested with a volunteer
who will be given instructions to interact with it in order to accomplish a certain task. But this
group is keenly interested to make the volunteer also do something for them, i.e. do certain
favours such as rearrange the chairs or collect some documents, ask payment in advance
for their actions, etc. Some can aggressively listen, others motivate the volunteer, and still
others can motivate the group to follow what the volunteer asks.
2. Instruct the group to play the role as natural as they can. This is to say that, they are not
bound to follow the requests of the volunteer if they so desire. However, if the volunteer has
very convincing strategies, they might follow what she asks them to do after about five
minutes, i.e. i.e. shifting their behaviour is possible
FOR Observers
Explain that, the observers should be positioned in a way that the volunteer does not take her
as acting member of the group!
After the encounter with the volunteer, you should ask the observes to discuss the results of the
interaction. Please, refer to the following guiding questions:
-
70
71
Tell the participants that you are using the same volume of ingredients.
Ask the participants whether the jug could contain all the ingredients.
g.
The answer should be yes; then ask how the same amount could be contained
enough?
h. The answer is that the order of sequence was changed i.e. in the first
demonstration, it was started from small things with being followed with big things
whereas in the second trial the reverse was made i.e. starting with the big things
followed by small things.
5. Ask how they interpret this scenario in relation to time management. Have a thorough
discussion on this issue.
72
6. The answer is that if we start with trying less important things in our day, these things
consume our time and we end up without accomplishing progress or important tasks
whereas, if we start with accomplishing the big progress tasks first, there will be enough
time to accommodate the less important little things. Even if the little things wouldnt be
accomplished, that wouldnt hamper our progress to our goal.
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1 lead trainer,
1 assistant to act as a jury
Meta plan cards with the meaning of each letter to explain the
model reinforced with pictorial symbols
Materials for the facilitators 1 product to explain the model, e.g. a marker pen with both
(during the exercise)
ends usable
4-5 different products to be used in 4-5 groups of SCAMPER
Group award for most creative group
75
confused. He wondered why Worknesh needed a loan when she was apparently making a good
profit.
* * *
2) After telling the story, ask the participants the following question:30min
What do you think could be the cause of Worknesh's problems?
Allow the participants to discuss and come up with a number of possible answers. These might
include the following:
Worknesh withdraws money from the cash box to pay household expenses. May be she is
spending more than she can afford, given her level of earnings from the shop.
She may be giving away items to friends and relatives, thinking that the amounts are small.
But over time, this could be a reason that her stocks are being depleted.
She may be giving credit to customers, and not getting all this money back.
She might have needed advice on how to run the business when it expanded.
Note: If participants do not name all of the above points, mention them yourself. Then explain that
these types of problems are common for IGA holders. For this reason, they need to actively
manage the cash and credit from their IGAs. Tell the participants that this is the most important
aspect of management that they must understand if they are to run their IGAs profitably.
Remind the participants that at the time of IGA start-up, cash flows into the business from a
combination of personal savings and loans, which are used to pay the start-up costs and the
first batch of working costs. After that, production takes place and cash flows into the business
from sales.
Then explain that this cash must be carefully managed. Tell the participants that one of the most
important points that they should remember when managing their IGAs is that the cash received
from sales should be allocated to different categories before any of it is spent.
3) Ask the participants what categories they would allocate the cash they receive from their
IGAs.5min
4) Tell them that there are four important areas they need to allocate their cash in before spending.
These are:
Working costs/ Re-stocking
Loan repayment
Household expenses
Savings
The facilitator can illustrate this using a cross sign as below. Draw it on the ground.
1. Restocking
2. Loan Repayment
3. Family expenses
4. Savings
77
Briefly discuss each of these areas. Working costs and household expenses have all been covered
in previous sessions. Mention that savings are needed to pay for occasional expenses, prepare for
unforeseen events, and replace start-up costs that wear out or break down. Make sure that the
participants understand each of the categories before moving on. 10min
5) Then tell the participants that the cash received from sales should be allocated to working costs
and loan repayment before spending on household expenses or setting aside money for savings.
Ask participants why this is so. Make sure that the following important points are brought out
through the discussion:30min
a)
b)
Loans must be repaid. If they are not, the participant will suffer the consequences of default:
She will be more indebted.
She will be pressured by other members of the CSSG, by the bank or by the NGO.
She may lose membership in the CSSG
Even if she remains a member, s/he will lose her/ his goodwill and may not be eligible for
future loans.
She will lose her peace of mind.
Ultimately, she will have to repay the loan, if necessary by selling household goods, which
will only make her more vulnerable than she was before.
Tell the participants that the cash available for family expenses may not be as much as they
expected, after they have replenished their working capital and made their loan payment. Tell them
that this could happen even if they calculated their expenses correctly during the selection process
(Sessions 2 and 3). Mention that the income from the IGA that they calculated during the selection
process is different from the cash available for consumption for two reasons:
It did not take into account the cost of credit. This is the interest and fees that they must pay
to the moneylender, bank or NGO for the use of the loan money.
78
It did not take into account the formation of capital. A large part of the loan installment is
repayment of the principal borrowed to pay for start-up and working costs. Once the loan is
repaid, the capital invested in the IGA belongs to them.
Make sure that all the participants understand these two points.
Then remind them of the discussion about Worknesh's Grocery Shop. Tell them that Worknesh's
cash problem may have been partly caused by the loan repayment burden. The earning power of
her IGA was not enough to allow her to repay the loan easily as well as maintain her family at a
decent standard.
Ask the participants if they can think of any possible solutions to Workneshs problem. Through
discussion, the following possibilities should emerge:
Loss customers
Giving out things on credit then the customer fails to pay back
Spending a lot of time going to these customers to ask them for repayment. This is time that
could have been spent on the IGA.
Theft of stock
Forgetting how much credit is owed to you.
Natural disasters like
Drought
Flood
When a family member falls sick
Fire
Accidents
Ask the participants what the results of those risks and unforeseen event will be for the IGA?
They need to mention things like:
80
Steps
1. Introduce the exercise as an opportunity to explore the concepts related with production
and costs. (5 min)
2. Ask the women the difference between a fixed and variable cost;
3. Give illustration of fixed and variable costs by using the most common product service in
the market (you can also use the example given below)
4. Group the women in four and Read the case study about Fatumas farm business (do
this repeatedly as needed by symbolizing the various cost elements and affixing the
figurines on the board/wall while reading.) 5 min.
5. Ask the women to classify the costs as variable and fixed; (45 min.)
6. Let them also try to use their own talents to calculate cost per unit (45 min)
7. Ask each group to come to a plenary and explain their answers (20 minutes)
8. Display the result and discuss (30 min)
1. Did the groups arrive at reasonable costs per unit?
2. What can you conclude about the viability of Fatumas farm business?
3. How did she fix her prices?
4. Would Fatuma make profit or lose money?
9. What can she do to improve the results?
10. Generalize by discussing;
a. Is cost calculation applicable to your enterprise?
b. If yes, how? If not what is the problem?
Note to the facilitator
A. Requirement
Trainers/assistants
1 lead trainer
1 co-facilitator
She harvests 5 quintals of peanut per annum from her plot of land.
She uses improved seed which she buys every year for birr 100.00;
she hires a ploughman to plough her land at a wage of birr 25 per day for 2 days;
she employs 5 workers to weed her farm for 2 days each at a wage rate of 10 birr
per day per worker;
she pays for the harvestman a wage or birr 25 per day for 6 days for collecting,
winnowing, putting into sacks and pilling in the store;
she buys 5 sacks for birr 5 per piece;
she rents a donkey to take the 5 quintals every Saturday for 5 weeks after the
harvest and pays 10 birr for a day rental of donkey;
She pays for loading and unloading 3 birr and 2 birr respectively each time she goes
to the market;
She pays for the market place she occupies a birr 50.00 annual rent;
She pays for storage at the market place 10 birr per month for leaving unsold peanut
and finished selling in 5 months.
She sells each quintal for birr 200.00 by retailing in an open market.
Figurines
Fatuma
Peanut
Market
5 quintals
Ploughman
Weeding
Harvesting
Loading on Donkey
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Unit cost
100+ (25X2)+(5X2X10)+(25X6)+(5X5)+(5X10)+(5X5)=600.00
600/5=120.00
200-120=80.00X5=400.00
Variable cost
Rentals of storage
Labor wages
Seed price
Donkey rental
Sacks
D. Cost components
Components
Symbols
E. Pricing components
Cost components + Profit
F. Fixed and variable costs
Explanation
Symbol
Fixed costs are those ones that do not vary with the
produced quantity?
Variable costs are those ones that vary with the
produced quantity?
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4.
5.
6.
7.
8.
9.
Motivate the participants by telling a local tell like unity is strength and ask them if this
is true and to explain why they believe so. (10 min)
Ask them if everyone they meet could make a good partner and why? (10 min)
Group them into four and ask them to come up with: (20 min)
a. at least 5 criteria for selecting a good partner, and
b. 5 examples of a bad partner
Let each group display their findings (5 min each)
Ask them what their considerations were in choosing the criteria.
Did they consider own weaknesses as a basis for choosing complimentary criteria to fill
their gaps through a partner?
Ask whether mere friendship would make good business partnership?
Ask what cautions should be taken when selecting a partner ( e.g. asking for information
about the person, medical certificate where applicable, evidence for saving amount, etc)
Ask them what happens if they identify a weak partner?
Note to a facilitator
The following symbols of examples could be used as possible criteria for selecting a partner>
Criteria
Symbol
Healthy
Saving
Honesty
Commitment
Hardworking
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Let the selected participants fix their prices, and play their roles as
naturally as possible
Let them conduct transactions for four times and ask the 2nd participant
how she handled her financial record?
6. Processing.
a. Is this a good method of keeping financial records?
b. Explain that they can use two envelopes of different colours, one for Cash In,
the other for Cash Out and find the balance in the business.
7. Case Study: Read the case study slowly (see below)
a. the facilitator
One of the co-facilitators had 250 birr in the morning.
She spent 20 birr for breakfast.
She paid 10 birr for taxi.
She bought food items for home with 30 birr.
85
Ask them
What is the balance of her money?
In which part should this amount be classified (in or out)?
b. W/o Beletus Kolo Business
W/o Beletu prepares kolo for reselling. She buys raw materials from the local market. W/rt
Tayech on the other hand, buys the Kolo from W/ro Beletu and distributes it to supermarkets.
Both of them got their money from creditors.
W/ro Beletu started her business with a 500 birr capital, while W/rt Tayech started hers with
350 birr. W/ro Beletu is using no transport.
1st W/ro Beletu bought Sorghum for 200birr, peanuts for 50 birr, firewood for 100 BR, salt for 20
birr, and packing plastic for 30 birr. The total output is 23 pieces of packed kolo each weighing
1kg selling at 15 birr. She also produced 15 pieces of packed kolo containing kg to be sold
at 7.50 BR.
W/rt Tayech buys 10 pieces each from both the half and 1kg packages prepared by W/ro Beletu.
She sold the and one kg packed kolos for 10 and 20 birr respectively. She pays 20 Br for
transportation.
W/rt Tayech bought the remaining Kolo and sold to the supermarket with the same price as
above.
What are W/ro Beletus and W/rt Tayechs Expense & income?
What is their profit or loss?
Answering
-
Do the above transaction buying & selling with the actual action of
drawing money from the boxes(
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SESSION 1: WRAP-UP
Time: 1 hour
Objectives: at the end of this session, participants will be able to capture overview of business
management.
Steps
1. Put the various processes, findings and learning points of the workshop on a flip chart by
asking the participants and displaying your summary chart. (30 minutes)
2. Refer to the leveled expectation which was posted on the wall on day one and go
through each expectation you promised to fulfill fully and partially and ask the
participants whether these were met. If there is doubt about the fulfillment of some,
discuss the issue and encourage that the rest could be fulfilled through a subsequent
business development service (BDS). (30 minutes)
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ANNEXS
ANNEX1: PROGRAM GUIDE
Training Schedule for the ToT for PSNP+ Consortium Organisation staffs on BST and BDS.
Venue: Queen Sheba Hotel, Addis Ababa
Date: Aug. 26 Sept. 3 2009
Day
10:0010:30
Block A
Tea
Break
1.0 Opening
and Related
Activities;
Registration
of
participants;
Opening
Speech;
Participants
introduction,
10:30-12:00
12:0013:30
Block B
Lunch
Break
Zip-zap-zop
Common rules;
Levelling of
expectation
Course Briefing s
13:30-15:00
Block C
General Theory
of
Adult Education;
Why adults
learn?
15:0015:30
Tea
Break
15:30-17:00
17:0019:30
Block D
Coachin
g
How do we
learn(the
process of
learning)
Experiential
learning for
Adults
Distribution
of TOT
Assignment
s to
participants
&
explanation
how they
Day
10:0010:30
10:30-12:00
12:0013:30
Block A
Tea
Break
Block B
Lunch
Break
13:30-15:00
Block C
15:0015:30
15:30-17:00
17:0019:30
Tea
Break
Block D
Coachin
g
II
Recapitulatio
n of previous
days lessons
2.0 Developing
Entrepreneurial
Competencies
Strength
detector
Necklace
production
Necklace
production
Cont;
Evaluation
III
IV
Johari
window
Recap;
To be or not To
be (creative
problem solving)
would be
evaluated.
Evaluatio
Recap;
Micro screening
3.0 IGA
Identification
Environmental
scanning
Tower Building
4. Planning &
Strategizing
89
Strategic
Response exercise
IGA
Identificatio
n
Picture
association
Evaluation
Personal
Time
Management
Evaluation
Day
VI
VII
VII
I
10:0010:30
10:30-12:00
12:0013:30
Block A
Tea
Break
Block B
Lunch
Break
Recap;
Market room
simulation
Recap;
Production plan
Recap;
Project
packaging
(completing a
business plan
format)
Recap;
Compilation
of the
situation
analysis
Preparation of
the Action
plan
Market room
simulation(continue
)
5. Basics of
Management
Block C
Marketing plan
Selecting partner
Risk management
& Cash loan
5.0 Facilitation of
Business Brief
Development
Services
13:30-15:00
90
15:0015:30
15:30-17:00
17:0019:30
Tea
Break
Block D
Coachin
g
SCAMPER
model
Evaluation
Simple
bookkeeping
Evaluation
Needs
assessment,
action planning,
and
delivery
(implementation
) methodology
Monitoring and
Reporting of
results of BDS
Participants
design courses
outline for direct
BST and BDS
facilitation for
experts
Situation
analysis
Evaluation
Assessment
of meeting
of
Expectation
s;
Final
Evaluation;
Certification
and Closing
Address
Region Town
92
S/N
Name
Mark
1M
Key:
M = Morning
A = Afternoon
1A
2M
2A
3M
3A
4M
4A
5M
5A
6M
6A
M O O D R A TI N G
The market
assessment Approach
Lessons Learnt
Meeting of
Expectations
Logistics
Additional Remarks:
M O O D R A TI N G
The market
assessment Approach
Lessons Learnt
Meeting of
Expectations
Logistics
Additional Remarks:
94
Units of
measurement
Units
1.
ZOPP coffer
2.
Pcs
3.
Pages
50
4.
Printing papers
Rim
5.
Pack(one each)
6.
95
Models
Photos
Puppets
Drawings
Posters
Flannel boards
Flash cards
Flipcharts
Games, puzzles
In addition exploratory technique like assignment and field visit are the most important to reinforce classroom learning.
As a rule, when adult individuals attend educational courses, they already possess individually
proven and relatively established mechanisms with which to deal with private and professional life
97
situations. As long as the information being supplied to these individuals is 'neutral' (e.g. a foreign
language), these strategies and instruments will be far from obvious. However, if you as a trainer
were to point out that an entrepreneur has to plan his marketing activities in advance, for
example, you would encounter resistance if some of the participants were entrepreneurs who
usually made their decisions ad hoc and were of the opinion that this method had proven
itself successful. We have to expect such resistance because our strategies collide with those
of the corresponding participants. As trainers, we are easily tempted in such situations to
assume that adult learners are less able to learn. Yet a refusal or obvious "non-learning" from such
individuals generally has nothing whatsoever to do with the ability to learn, rather much more with
the protection of their own strategies and thereby of their own personality.
For you as a trainer, the goal is to break through the participants' protective wall. You might
accomplish this, for example, by designing specifically-targeted problem situations in which
the participants are forced to take a critical look at their own strategies. you should create as many
such situations as possible. This occurs via the so-called "participant-activating" methods:
Within the framework of these methods a participant is presented with a problem, and he has to
deal with this problem actively. The experience from this action is then jointly reflected upon in
the group. For this reason we call this learning "experiential learning". In the course of many years
in which this approach has been proven and further developed in CEFE courses all over the
world, a very special method of action has been developed which is reflected in the structure of
the exercises. This will hereafter be referred to as the experiential learning cycle.
Action/Experience
Application
Generalizing
Publishing
Processing
98
Below you will find nine lines with four terms on each. Read the four terms on each line and put
these terms into order: give 4 points to the term which best describes your learning style and
then give 3, 2 and 1 points to the other terms in descending order. The term which worst describes
your learning style is awarded 1 point. The points 4 - 1 may only be awarded once on each line.
You will probably find it difficult to choose the term which best characterises your learning style. Try
and do the best you can. The goal of this test is to describe how you learn and not to evaluate your
learning capability
CE (2,3,4,5,7,8)
RO (1,3,6,7,8,9)
AC (2,3,4,5,8,9)
AE (1,3,6,7,8,9)
1.
differentiating
trying out
committed
practical
2.
taking up ideas
meaningful
analytical
objective
3.
feeling
observing
thoughtful
active
4.
agreeing
examining
conscious
5.
empathic
productive
logical
questioning
6.
abstract
considering
set
active
thoughtful
future-oriented
pragmatic
7.
related to the present
8.
experience
observation
plan/outline
experimental
9.
intensive
reserved
rational
responsible
To evaluate:
Now vertically add the scores in each column, but only the scores of the lines in that column
(i.e. for the column CE the scores for the words differentiating, abstract and intensive are not taken
into consideration).
You get a score for each column. Each column characterizes a learning style. The highest point
99
12
-10
-8
-7
Accommodator
RE-RO
17 15 13 12 11 10 9 8 7 6 5 4 3
4
Convergers
5
6
7
8
9
10
11
12
-6
-5
-3
-2
-1
0
1
2
3
Divergers
2 1 0 -1 -2 -3 -4 -5 -6 -7 -8 -11
13
14
16
18
AC-CE
Assimilators
100
Assimilator, who tends to integrate new tasks and information into the view of the world which he
already has.
Accommodator, who is prepared to be flexible and adapt to new situations and to correct his
method of interpreting.
Diverger, who prefers divergent, i.e. prefers unusual, selfwilled (although not always
"successful") thought.
Converger, who has an effective, tried and tested pattern for solving problems.
Kolb's test is relatively old. It has the disadvantage of being based exclusively on selfevaluation, although it has proven itself in practice. There are other tests on this subject, some of
which can be found on the Internet or found out about from the Internet. In addition to the tests, there
are also general treatises.
For you as a trainer, tests on learning styles and learning types can have several advantages.
If every learner recognizes which type he tends to belong to, the efficiency of the seminar can
increase because the participants are able to formulate their requirements more clearly.
In the seminar you can emphasise appropriate points in processing, for example, when you
know which proportion of your participants belong to each group. Imagine that most of your
course participants are assimilators.
101
Thinking about the amount of money that the family needs to start up and operate all its economic
activities is the fourth important point. The IGA that is started up as a result of this training should
not be thought about in isolation from the other income flows within the family. Any shortage of
1
Working Costs included both Fixed Costs and Variable Costs. These two categories have been combined
to reduce the complexity of the analysis for non-literate participants.
This simple method for calculating income does not take account of depreciation of the
fixed assets of the IGA. The need to set money aside for equipment replacement is
introduced later in the training course, under the section on savings.
2
102
money in a family IGA may lead to diversion of funds away from the participant's activity to one that
is operated by another member of the family. So the fourth important point is the capital
requirement: How much money does the family need to start-up and operate all its IGAs? Where
will we obtain these funds?
Poor people obtain their required money from various sources: Their own savings (in cash or in
assets), savings and loan associations (SLA/CSSG), relatives, local money lenders or NGOs. One
source may not supply the total amount of money required for all the family's IGAs. This session
calls upon participants previous experience with SLA as a means of mobilizing savings for capital
formation or meeting unforeseen expenditures. Before obtaining money from any source,
participants should think carefully about their total capital requirement. Sometimes available funds
are almost fully expended on start-up costs, leaving insufficient funds for paying working costs. In
this case, the production and thus income from the IGA may not be sufficient to repay loans that
have been taken. The participant may be worse off rather than better off after starting up the IGA.
Thus, accurate calculation of both start-up costs and working costs is essential for all the familys
IGAs. The total then needs to be compared to the amount of capital available to determine if it will
be enough. The need to calculate the funds required for all family activities should be fully
discussed during the session, with reference to all the points mentioned above.
Here we introduce the fifth important point that needs to be considered before selecting an IGA:
Does the family need income from the participants IGA to cover weekly household expenses or to
help cover expenses that occur occasionally? The participant's answer to this question will affect
his or her choice of IGA. If income is needed to pay weekly family expenses, then an IGA should
be selected that gives a return on a daily or weekly basis. If, on the other hand, other family
members earn regularly and this income is supplementary, an IGA with irregular earnings may be
selected.
Most rural families have income that ebbs and flows according to the employment and other
income earning opportunities that are available each season. One key point that the trainer should
stress relates to switching from one IGA to another as a result of seasonal swings in demand: A
participant should never switch IGAs until s/he has carefully considered all the five
important points. Indeed, this is the fundamental message that all participants should carry away
from the training course. If they remember and use the five important points before starting up any
IGA, then their decisions will be well thought out, and their IGAs will be more likely to succeed.
Step 3 has two exercises in which participants individually calculate their weekly household
expenses and weekly household income. Obviously, income flows within the household are much
more complicated than this simple analysis would suggest. There are many expenses which must
be made on an occasional basis and there are also many income sources which are longer term in
nature. In addition, most activities are seasonal. Dealing with all these complexities requires a
much more sophisticated level of analysis than is possible during the training. The goal of the
training is to present ideas that the participants will be able to think about and use for decision
making purposes.
103
Thus, the fifth important point does not relate to total family income or total family expenses,
although these are of course important. It instead asks participants to think about their needs for
short-term income, and based on this finding, to select an IGA that is appropriate. This focus is
based on the observation that many people fail in their IGAs because they are forced to use money
that should be used to cover working costs to pay weekly household expenses.
104
Nickname
Symbol
Day 1
Day 2
Day 3
Day 4
Day 5
Day 6
Day 7
Day 8
Day 9
Day 10
Day 11
Note, the symbols are already prepared on 5 x 5 cm papers so that they can be easily transferred on this chart.
Place names and symbols according to the sitting order during the participants presentation.
105
Total
Exercise:
Date:
(Time
Time:
planned:
Aspect
communication
non verbal
communication, body
language, tonality
expression, clarity,
questioning technique
expertise and
understanding
preparation, creativity,
quality
material
start, motivation,
attention
action
rules explanation
activity control and
observation
Publishing
results
sentiments
processing
generalising
link to processing
lessons learnt achieved
group
dynamics
personal observation
Score
(max
10p)*
Area
content
Facilitators
involvement,
participation level
control
result documentation
time
management, efficiency
team work
cooperation + support
General Observations:
10
observations
P S N P -P L U S P ro je c t a re a
107