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Phone (661) 609-2226

Chris Pasztor
Clearwater, Florida, 33765-4241

Over 20 years of experience as a results oriented engineering/support professional. Expertise in
developing high performance and process improvement teams as well as employee motivation and
creative problem solving. Possess strong networking skills which allow me to develop long-term
partnerships with the internal/external partners. Proven record of success in planning, managing and
executing in a fast paces global environment. A resourceful, innovative engineering professional with a
flair for reducing cost while delivering full service programs to the Program Mgmt., Procurement, Quality
and Supplier Quality Engineering environments.
Customer Service Manager
Program Development/Management
Technical and Business knowledge
Corrective Action/Change Control
New Product Introduction

Crisis Management
Quality Program Management
Lean Mfg, 5S & TQM Program initiatives
ISO Certification lead
Government accounting systems
Six Sigma Green Belt (Compaq)

Employment History:
Various Consultant
1/14 to present
Implement a Voice of the Customer Survey for six different programs. Responsibilities include
creating program specific and generic questions, working with their IS department for the actual
survey format, creating program specific mailing list, recommend ratings and frequency of surveys.
Ensure the final format has been tested and approved for implementation.
Peak Technical Services
Strategic Sourcing Lead
5/12 to 2/13 (contract)
Searched, implemented and negotiated LTAs with a select group of suppliers to support the
Aerospace division of PSI Bearings. This resulted in a projected cost savings is $1,000,000.00 in
the first year.
Curtiss Wright Controls
Customer Service Manager
10/07 to 3/12
Customer Service Manager supporting the Aerospace & Defense industry. Interfacing with the
customers, helping to solve their problems & growing the customer relationships. Responsible for
the quoting and negotiation of the returns, ensuring compliance with the government accounting
systems. Developed a customer specific weekly status report to show current status and provided
technical data on the product. Hosted weekly conference calls with the major customers, ensuring
all issues were adequately addressed and resolved. Interfaced with Sr. Operations, Program
Management and Engineering teams as a regular part of my operations.
Advanced Bionics (Boston Scientific)
Dir. Supplier Quality Assurance
11/06 to 06/07
Director of Supplier Quality Assurance for a medical device company responsible for re-defining the
Supplier Quality Engineering organization. Within three month was able to add significant qualified
resources to the staff to ensure the goals of the organization were being met and a plan
implemented to assure success going forward. Successfully passed 3 Major audits (FDA, BSC and
Internal) with no Major findings, an accomplishment that was not achieved in the past. Developed
supplier profiles, with a rating and ranking by product category, for existing supply base as well as
new suppliers.
Levolor Kirsch (Newell Rubbermaid)
Supplier Quality Engineer Supervisor
1/04 to 11/06
Corporate Supplier Quality Engineer / Supervisor with reporting staffs domestically and
internationally. Responsibly include sourcing and developing new suppliers, exiting poor
performers and developing continuous process improvement plans for strategic suppliers.
Implementation of a supplier certification program using a supplier assessment tool that is now
being used internally as well. Developed monthly supplier scorecards to monitor the suppliers
performance. Drove DPPM reductions by teaching the supplier the use of key tools such as DOEs,
FMEA, Kaizen events, Six Sigma, basic problem solving techniques, identification of critical
processes and implemented metrics to monitor progress.
Hewlett Packard (Volt)
Program Manager
10/02 to 1/04
Program Manager responsible to set up and manage the Indirect Procurement Operation Center for
a major OEM. Responsibilities include centralization of operations, staffing, and consolidation of 2
Procurement & Purchasing Card systems, identification and implementation of process efficiencies,
increased Customer Satisfaction and documented cost reductions. Documented over $20.8 Million

in Cost Savings and / or Avoidances working with the Customer and suppliers. Interacts with
internal and external customers daily to identify trends and new opportunities to provide best in
class services. Reduced Escalations from 90 in January to 1 in April. Hired and trained staffing for
both programs (50-60 people). Within 6 months consolidated the Procurement and Purchasing
Card systems into one each. Reduced procurement backlog from over 1100 to less than 400 via
minor process changes.
Computer Technology Solutions
Global Account Manager
9/01 to 10/02
Global Account Manager responsible for World Wide repair operations of Laptop Computers for a
major OEM. Improved performance turn-a-round time from 6-9 days to less than 1 (98% same day)
in the US and Canada. Working with other regions on improvement plans. Responsibilities include
bidding on new jobs, increasing the current business, contract negotiations, crisis management,
customer satisfaction and operational excellence. Responsibilities include production scheduling
and material planning to support demand forecast and customer order requirements. Ensure
seamless order fulfillment process from sales order validation through customer delivery.
Responsible for meeting shipment quality metrics. Coordinate customer delivery, installation and
related logistics with third party providers. Manage daily EDI transaction processes between
suppliers, manufacturing and OEM customers. Serve as liaison between sales, operations, and
customer service on order scheduling, fulfillment and delivery execution. Currently implementing a
global MRP system. Oversee production and material scheduling in manufacturing environments
Compaq Computer Corporation
Procurement Engineering Manager
5/97 to 8/01
Managed a Procurement Engineering group comprised of 18 technical people. This group provides
expertise and support to a Procurement Director, 2 Procurement Managers, 7 Commodity
Managers, 17 Buyer Planners and approximately 38 Leverage Support (Engineers and Buyers who
resided on site to support their Companies products) personnel for all commodities purchased for
the companies server division. These commodities represented a total spend of $2.25 Billion
dollars. The complexity of these parts ranges from simple screws, nuts and packaging to complex
PCA's, Memory, Mass Storage and Microprocessors.
Recognized as the Cross Divisional expert for the leverage supplier program supporting corporate
and site groups. Developed, documented and maintained the Leverage Supplier Program operating
procedures, which defines both the business and technical groups process and procedures. This
program has driven many cost savings internally as well as for the suppliers (which allow for
additional price reductions). A major accomplishment of this program was in Mass Storage, within
4 months reduced the scrap cost in one factory alone from $37.2K to $11.9K or from a cost per unit
of $1.11 to $0.29 along with DPM reductions from 9975 DPPM to 4436 DPPM initially.
Motorola Computer Group
Supplier Quality Engineer/Manager
1/95 to 4/97
Responsibility included active membership in the Commodity team (2 person team) responsible for
sourcing all parts for the system manufacturing joint venture in China.
Developed supplier profiles, with a rating and ranking by product category, for existing supply base
as well as new suppliers.
Challenged the supply base to become involved in the mfg. process (one supplier taught a course
on how PWBs are manufactured, another provided on site CAD support for the PCAs).
Benchmarked high volume PC manufacturing to determine best in class practices.
Digital Equipment Corporation
Engineering & Management positions 9/79 to 12/94
Implemented and managed a revivification lab that provides first level technical evaluation for
PCA's, Memory, Microprocessors, Power Supply and OEM Commodities. This lab processed over
$40 Million dollars worth of parts back to the suppliers but more significantly drove changes in test
strategies and processes internally and externally as a result of the analysis performed in the lab.
Part of this analysis was used to drive the implementation of a system level test at the supplier
sites, which now enable the suppliers to validate that the PCAs will pass in our systems thus
reducing the DPPM in our mfg. facilities.
While a Component Engineering Manager routinely participated in numerous SMT process
improvement studies on Semi-Conductor and other SMT devices. Recommending enhancements
ranging from designing new carriers to process enhancements, resulting in a reduction of scrap and
Graduated 1979 WTI @ Wentworth Institute of Technology Boston, Ma
Electronic Engineering
Class Valedictorian
Various courses and seminars such as Kepner Tregoe Analytical Problem Solving, TQM, Statistics
I, II, III, Management Problem Solving etc. List available upon request.
Taught Six Sigma courses while at Digital, Motorola and Compaq
Taught PCA and PWB Inspection courses for the Worcester Chapter of the American Society for
Quality Control