Professional Documents
Culture Documents
Citygate
Gallowgate
Newcastle upon Tyne
NE1 4PA
Fax: 03000 200 240
information.access@cqc.org.uk
www.cqc.org.uk
15 December 2015
Our Ref: CQC IAT 1516 0575
Dear Ms Linton
I write in response to your correspondence dated 3 November 2015 in which
you made a request for information in accordance with the Data Protection
Act 1998 (DPA).
CQC has considered this request in accordance with your subject access
rights under section 7 of the DPA.
Section 7 of DPA provides individuals with a right to know what personal data
an organisation holds about them. This right of access is commonly known as
subject access.
For information to be personal data, it must relate to a living individual and
allow that individual to be identified from it (either on its own or along with
other information likely to come into the organisations possession).
We have searched the records of our Customer Relationship Management
(CRM) system for any recorded information held that is personal to you.
We have attached one document held by CQC that constitutes your personal
data.
We can also advise you that Michelle Golden, Head of General Practice
Inspection in the London area, has responded to the questions asked in your
original response.
Please note, as Ms Golden has since changed position within CQC, we have
also consulted with current Hospital Inspectors who have responsibility for the
Trust.
We will now respond to each of your questions below.
I would be grateful if in CQCs search for my personal data in its
records, CQC would specifically disclose the following:
1) All communications (including letters and emails) and appended
documents, between CQC and Hackney and City Clinical
Commissioning Group that relate to me, specifically including all
https://ico.org.uk/media/for-organisations/documents/1554/determining-whatis-personal-data.pdf
Feedback
CQC will always endeavour to provide the highest quality responses to
requests for information and seek to provide responses that are as helpful as
possible. We would therefore appreciate if you can complete our online
feedback form by visiting the following link:
http://webdataforms.cqc.org.uk/Checkbox/InformationAccessFeedback.aspx
The information you provide will be held securely and only used for the
purposes of improving the Information Rights service that CQC provide.
If you are not satisfied with our handling of your request, then you may
request an internal review.
Please clearly indicate that you wish for a review to be conducted and state
the reason(s) for requesting the review. To request a review please contact:
Legal Services & Information Rights
Care Quality Commission
Citygate
Gallowgate
Newcastle upon Tyne
NE1 4PA
E-mail: information.access@cqc.org.uk
Please be aware that the review process will focus upon our handling of your
request and whether CQC have complied with the requirements of Data
Protection Act 1998. The internal review process should not be used to raise
further concerns about the provision of care or the internal processes of other
CQC functions.
If you are unhappy with other aspects of CQCs actions, or of the actions of
registered providers, please see our website for information on how to raise a
concern or complaint:
www.cqc.org.uk/contact-us
If you consider that CQC has failed to comply with the Data Protection Act
1998, you also have a right (under section 42 of the Data Protection Act 1998)
to seek an assessment from the Information Commissioners Office regarding
our handling of your request for information.
The contact details are:
Information Commissioner's Office
Wycliffe House
Water Lane
Wilmslow
SK9 5AF
Telephone: 01625 545 745
Website: https://ico.org.uk/
If you have any queries please do not hesitate to contact the team on 03000
616161, or at information.access@cqc.org.uk
Yours sincerely
Amy Stanley
Information Access Officer
Legal Services and Information Rights
Care Quality Commission