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PL2303 Windows Driver User’s Manual

For Driver Installer v1.12.0 Release
For Microsoft Windows Operating Systems

PL2303 USB-to-Serial Bridge Chip Family
Windows Driver Installer User Manual
WHQL Driver Version Information
 Driver Installer & Build date: 1.12.0 (2015-10-7)

GUID: ECC3713C-08A4-40E3-95F1-7D0704F1CE5E

WHQL WDM Driver: v2.1.51.238 (10/22/2013)

Windows 2000, XP, Server 2003 (32 & 64-bit)

https://sysdev.microsoft.com/en-US/Hardware/LogoVerificationReport.aspx?sid=1616428

WHQL WDF Driver: v3.6.81.357 (09/04/2015)

Windows 10 (32 & 64-bit)

Windows Vista, 7, 8, 8.1 (32 & 64-bit)

Windows Server 2008, 2008R2, Server 2012, Server 2012R2 (64-bit)

https://sysdev.microsoft.com/en-US/Hardware/LogoVerificationReport.aspx?sid=1767464

Drivers can also automatically install via Windows Update (need Internet connection)

System Requirements

PC with USB 1.1/2.0/3.0 Host Controller (USB Port) and Windows OS.

USB Device with below PL-2303 chip versions and their supported OS Family:
Windows

Windows

Windows

2000 / XP

Vista / 7

8 / 8.1

Windows 10

Server 2003

Server2008/R2

Server2012/R2

(32 & 64 bit)

(32 & 64 bit)

(32 & 64 bit)

(32 & 64 bit)

Yes

Yes

Not Supported*

Not Supported*

Yes

Yes

Not Supported*

Not Supported*

Yes

Yes

Not Supported*

Not Supported*

Yes

Yes

Yes

Yes

PL2303TA

Yes

Yes

Yes

Yes

PL2303TB

Yes

Yes

Yes

Yes

PL2303EA

Yes

Yes

Yes

Yes

PL2303RA

Yes

Yes

Yes

Yes

PL2303SA

Yes

Yes

Yes

Yes

Chip Version

PL-2303H
PL-2303HX (Rev A) or
HXA
PL-2303X or XA
PL-2303HX (Rev D) or
HXD

* - PL2303H, PL-2303HX (Rev A), and PL-2303X are EOL and discontinued chips and Prolific will not
provide Windows 8 (and above versions) driver support. New driver versions will show yellow mark (Error
Code 10) in Device Manager for these EOL chip versions under Windows 8 or above OS versions.

Prolific Technology Inc.

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October 7, 2015

All information herein is subject to change without prior notice. Prolific Technology Inc. does not make any warranties regarding
the accuracy and completeness of this document and shall in no event be liable for any loss of profit or any other commercial
damage, including but not limited to special, incidental, consequential, or other damages. No part of this document may be
reproduced or transmitted in any form by any means without the express written permission of the manufacturer.

and drivers. You can download the latest Driver Installer program from Prolific Support website: http://www. does not make any warranties regarding the accuracy and completeness of this document and shall in no event be liable for any loss of profit or any other commercial damage. If you already plug the device during the driver installation.prolific.0 Release For Microsoft Windows Operating Systems Counterfeit Warning!!! Please be warned that counterfeit/fake PL-2303HX Rev A (or PL-2303HXA) USB-to-Serial Controller ICs using Prolific's trademark logo.aspx?p_id=225&pcid=41 Note: Please take notice of the installation order.PL2303 Windows Driver User’s Manual For Driver Installer v1.tw/US/ShowProduct. are being sold in the China market. This warning is issued to all customers and consumers to avoid confusion and false purchase. run the Driver Installer Program before plugging in the USB to Serial adapter. The following steps will show how to install the device under Windows 7 (64-bit) OS as this is the most inquired driver installation support received by Prolific. . you need to re-plug the device for Windows to enumerate the device and load the drivers installed. brandname.2 of 17 - October 7. incidental. Windows 7 Driver Installation This section will guide you on how to install the PL-2303 Windows Driver. including but not limited to special. 2015 All information herein is subject to change without prior notice. and 7). you might need to restart the system (or click rescan hardware changes in Device Manager) to reload and install the driver. If your device is embedded to the system.12. Counterfeit IC products show exactly the same outside chip markings but generally are of poor quality and causes Windows driver compatibility issues (Yellow Mark Error Code 10 in Device Manager under WinXP. Prolific Technology Inc. No part of this document may be reproduced or transmitted in any form by any means without the express written permission of the manufacturer. or other damages. The procedures are the same and straightforward for all other supported Windows operating system versions. .com. First. Prolific Technology Inc. Vista. Please purchase only from stores or vendors providing technical and RMA support. consequential.

2015 All information herein is subject to change without prior notice. Prolific Technology Inc.PL2303 Windows Driver User’s Manual For Driver Installer v1. 2. No part of this document may be reproduced or transmitted in any form by any means without the express written permission of the manufacturer. Click Next to continue. The InstallShield Wizard will be displayed to inform you that the PL-2303 USB-to-Serial driver will be installed on your computer. Prolific Technology Inc. incidental. does not make any warranties regarding the accuracy and completeness of this document and shall in no event be liable for any loss of profit or any other commercial damage. Run or double-click the PL-2303 Windows Driver Installer program. including but not limited to special.0 Release For Microsoft Windows Operating Systems 1. consequential. . .3 of 17 - October 7. or other damages.12. Power on your computer and boot to Windows.

consequential. The PL-2303 Driver Installer program will then start to install the drivers needed. 2015 All information herein is subject to change without prior notice. . Prolific Technology Inc.0 Release For Microsoft Windows Operating Systems 3. 4.PL2303 Windows Driver User’s Manual For Driver Installer v1. . Prolific Technology Inc. or other damages. including but not limited to special. No part of this document may be reproduced or transmitted in any form by any means without the express written permission of the manufacturer. please unplug and replug the cable for the system to detect the device.4 of 17 - October 7. If you have plugged the cable into the PC while running the setup installation. Click the Finish button to close the InstallShield program. does not make any warranties regarding the accuracy and completeness of this document and shall in no event be liable for any loss of profit or any other commercial damage.12. incidental.

. . Plug in the USB to Serial adapter to the PC USB port. consequential. You can also check the driver version by right-clicking on the “Prolific USB-to-Serial Comm Port” device and select Properties and Driver tab. including but not limited to special. Prolific Technology Inc. Windows should detect the driver as Prolific USB-to-Serial Comm Port. Prolific Technology Inc. 2015 All information herein is subject to change without prior notice. Go to Device Manager and check for the “Prolific USB-to-Serial Comm Port” device and the COM port number assigned by Windows. 6.0 Release For Microsoft Windows Operating Systems 5.PL2303 Windows Driver User’s Manual For Driver Installer v1. incidental. does not make any warranties regarding the accuracy and completeness of this document and shall in no event be liable for any loss of profit or any other commercial damage.5 of 17 - October 7. No part of this document may be reproduced or transmitted in any form by any means without the express written permission of the manufacturer.12. or other damages.

you need to contact the cable vendor or manufacturer for possible counterfeit chip.PL2303 Windows Driver User’s Manual For Driver Installer v1. . incidental. or Windows 7. Vista. No part of this document may be reproduced or transmitted in any form by any means without the express written permission of the manufacturer. does not make any warranties regarding the accuracy and completeness of this document and shall in no event be liable for any loss of profit or any other commercial damage. 2015 All information herein is subject to change without prior notice. Prolific Technology Inc.0 Release For Microsoft Windows Operating Systems Warning!!! If you are encountering yellow mark (Error Code 10) for device in Device Manager under Windows XP. Prolific does not manufacture or sell any end-user market products and will not provide or be responsible for direct support to end-users. including but not limited to special. . Prolific Technology Inc.12. or other damages.6 of 17 - October 7. consequential.

incidental.1 Windows 10 (32 & 64 bit) (32 & 64 bit) (32 & 64 bit)    1. including but not limited to special. . Plug in PL-2303 USB to Serial cable. You will need an Internet connection to automatically download and install the drivers via Windows Update: Operating Systems Windows Update Windows 7 Windows 8 / 8.7 of 17 - October 7.12. consequential. or other damages. Windows will automatically check Windows Update if driver is available and will download and install the driver instantly. . No part of this document may be reproduced or transmitted in any form by any means without the express written permission of the manufacturer. 2015 All information herein is subject to change without prior notice.0 Release For Microsoft Windows Operating Systems Windows Driver Installation (via Windows Update) This section guides you on how to install the PL-2303 Windows Driver via Windows Update. Check if your Internet connection is OK. 2. Prolific Technology Inc.PL2303 Windows Driver User’s Manual For Driver Installer v1. Prolific Technology Inc. does not make any warranties regarding the accuracy and completeness of this document and shall in no event be liable for any loss of profit or any other commercial damage.

including but not limited to special.8 of 17 - October 7. . No part of this document may be reproduced or transmitted in any form by any means without the express written permission of the manufacturer. Prolific Technology Inc.12. 2015 All information herein is subject to change without prior notice. Prolific Technology Inc. incidental. or other damages.0 Release For Microsoft Windows Operating Systems 3. does not make any warranties regarding the accuracy and completeness of this document and shall in no event be liable for any loss of profit or any other commercial damage. consequential. .PL2303 Windows Driver User’s Manual For Driver Installer v1. Windows will then prompt you that Prolific USB-to-Serial Comm Port (COMx) is installed and ready to use.

12. or other damages. Prolific Technology Inc. 2015 All information herein is subject to change without prior notice. Prolific Technology Inc. No part of this document may be reproduced or transmitted in any form by any means without the express written permission of the manufacturer. consequential. including but not limited to special.PL2303 Windows Driver User’s Manual For Driver Installer v1. . . You can also right-click on the USB-Serial Controller device and click Update Driver. does not make any warranties regarding the accuracy and completeness of this document and shall in no event be liable for any loss of profit or any other commercial damage. incidental.9 of 17 - October 7.0 Release For Microsoft Windows Operating Systems 4.

incidental. does not make any warranties regarding the accuracy and completeness of this document and shall in no event be liable for any loss of profit or any other commercial damage. No part of this document may be reproduced or transmitted in any form by any means without the express written permission of the manufacturer. .12. consequential. including but not limited to special. 2015 All information herein is subject to change without prior notice.0 Release For Microsoft Windows Operating Systems Prolific Technology Inc.PL2303 Windows Driver User’s Manual For Driver Installer v1. or other damages. Prolific Technology Inc. .10 of 17 - October 7.

tw/US/ShowProduct. does not make any warranties regarding the accuracy and completeness of this document and shall in no event be liable for any loss of profit or any other commercial damage. Prolific Technology Inc. . It will show a yellow mark (Error Code 10) in Device Manager similar to what counterfeit chips would show. Prolific Technology Inc. or other damages. You need to use Windows 7 or XP to run the tool program for discontinued chip versions.12.11 of 17 - October 7.New Driver does not support PL-2303H. 2015 All information herein is subject to change without prior notice.1/10 (32 & 64 bit) PL-2303H Discontinued (EOL) No New Driver Support* PL-2303HX (Rev A) or HXA Discontinued (EOL) No New Driver Support* PL-2303X or XA Discontinued (EOL) No New Driver Support* PL-2303HX (Rev D) or HXD Available Yes PL2303TA Available Yes PL2303TB Available Yes PL2303EA Available Yes PL2303RA Available Yes PL2303SA Available Yes * .1/10 if the PL-2303 device shows a yellow mark in Device Manager.PL2303 Windows Driver User’s Manual For Driver Installer v1.0 Release For Microsoft Windows Operating Systems Windows 8/8. incidental. . and PL2303X in Windows 8/8. consequential. No part of this document may be reproduced or transmitted in any form by any means without the express written permission of the manufacturer.1/10 Supported Chip Versions This section will guide you on what PL-2303 chip versions are supported by Prolific in Windows 8: Chip Version Chip Availability Windows 8/8. including but not limited to special.prolific. PL2303HX (Rev A). Check Chip Version Tool Prolific provides a tool program inside the driver package to check the chip version of your device: http://www.com.1/10.aspx?p_id=225&pcid=41 NOTE: This tool will not work in Windows 8/8.

tw/US/ShowProduct. Run or double-click the PL-2303 Windows Driver Installer program. Click Next to continue.0 Release For Microsoft Windows Operating Systems Windows 8/8. No part of this document may be reproduced or transmitted in any form by any means without the express written permission of the manufacturer. or other damages.aspx?p_id=225&pcid=41 1. .prolific.12 of 17 - October 7.com. consequential. The InstallShield Wizard will be displayed to inform you that the PL-2303 USB-to-Serial driver will be installed on your computer. Power on your computer and boot to Windows. Prolific Technology Inc. .PL2303 Windows Driver User’s Manual For Driver Installer v1. does not make any warranties regarding the accuracy and completeness of this document and shall in no event be liable for any loss of profit or any other commercial damage.12. 2015 All information herein is subject to change without prior notice. including but not limited to special. Prolific Technology Inc. incidental.1/10 Driver Installation This section shows how to install the PL-2303 device in Windows 8 or 8. You can download the latest Driver Installer program from Prolific Support website: http://www.1 or 10 Operating System.

13 of 17 - October 7.0 Release For Microsoft Windows Operating Systems 2. Go to Device Manager and check for the device and the COM port number assigned by Windows. Click the Finish button to close the InstallShield program. The PL-2303 Driver Installer program will then start to install the drivers needed.12. 3. Prolific Technology Inc. or other damages. incidental. 2015 All information herein is subject to change without prior notice. Prolific Technology Inc. does not make any warranties regarding the accuracy and completeness of this document and shall in no event be liable for any loss of profit or any other commercial damage. Windows should detect the driver as “Prolific USB-to-Serial Comm Port”.PL2303 Windows Driver User’s Manual For Driver Installer v1. consequential. . No part of this document may be reproduced or transmitted in any form by any means without the express written permission of the manufacturer. Plug in the USB to Serial adapter to the PC USB port. You can also check the driver version by right-clicking on the “Prolific USB-to-Serial Comm Port” device and select Properties and Driver tab. including but not limited to special. .

Prolific Technology Inc.14 of 17 - October 7. consequential. If you encounter a device that shows a yellow mark (Error Code 10).0 Release For Microsoft Windows Operating Systems 4. . Prolific Technology Inc. No part of this document may be reproduced or transmitted in any form by any means without the express written permission of the manufacturer. 2015 All information herein is subject to change without prior notice. Prolific does not support old version chips in Windows 8. you need to check if that device is using an old version Prolific chip (PL-2303HXA or PL-2303XA) or a counterfeit chip. As mentioned in the previous sections. including but not limited to special. . does not make any warranties regarding the accuracy and completeness of this document and shall in no event be liable for any loss of profit or any other commercial damage.PL2303 Windows Driver User’s Manual For Driver Installer v1. or other damages.12. The COM Port number for the PL-2303 is assigned by the Windows Operating System. incidental.

repair. 2. follow the below steps: 1. or remove the driver. Click Start – Control Panel – Programs – Programs and Features . incidental. Click the Remove button and click Next to begin the driver uninstall. No part of this document may be reproduced or transmitted in any form by any means without the express written permission of the manufacturer. 2015 All information herein is subject to change without prior notice. . including but not limited to special. does not make any warranties regarding the accuracy and completeness of this document and shall in no event be liable for any loss of profit or any other commercial damage. InstallShield Wizard will then start the maintenance program and will prompt you to choose if you want to modify. or other damages. Look for the “PL-2303 USB-to-Serial” program and click the Uninstall (Remove) button. Prolific Technology Inc.PL2303 Windows Driver User’s Manual For Driver Installer v1. . consequential.0 Release For Microsoft Windows Operating Systems Uninstalling the PL-2303 Driver To uninstall the PL-2303 driver.15 of 17 - October 7.Uninstall a Program. Prolific Technology Inc.12.

When complete. No part of this document may be reproduced or transmitted in any form by any means without the express written permission of the manufacturer. consequential. Prolific Technology Inc. or other damages. Wait for the InstallShield Wizard to complete the uninstall process.PL2303 Windows Driver User’s Manual For Driver Installer v1. The InstallShield Wizard will prompt you to confirm to uninstall. . 4.0 Release For Microsoft Windows Operating Systems 3.12. does not make any warranties regarding the accuracy and completeness of this document and shall in no event be liable for any loss of profit or any other commercial damage. Click Yes to continue. including but not limited to special.16 of 17 - October 7. 2015 All information herein is subject to change without prior notice. incidental. click Finish to end the program. . Wait for some few seconds until the “PL-2303 USB-to-Serial” program is removed from the Control Panel Uninstall (Add or Remove Programs) program list. Prolific Technology Inc.

. Click OK to completely uninstall the driver.12. 2015 All information herein is subject to change without prior notice. you may need to do this extra step if driver is not completely uninstalled. If you are using Windows Server versions. . Prolific Technology Inc. No part of this document may be reproduced or transmitted in any form by any means without the express written permission of the manufacturer. does not make any warranties regarding the accuracy and completeness of this document and shall in no event be liable for any loss of profit or any other commercial damage. consequential. or other damages. Click Uninstall and click enable the checkbox “Delete the driver software for this device”. Prolific Technology Inc. including but not limited to special.PL2303 Windows Driver User’s Manual For Driver Installer v1.0 Release For Microsoft Windows Operating Systems 5. Plug back the PL2303 device to the computer and go to Device Manager and right-click “Prolific USB-to-Serial Comm Port”. incidental.17 of 17 - October 7.