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Masha Shvets

moheikashvets@yahoo.com

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Summary:
Friendly, outgoing, and highly organized, with customer service and cash handling background. Detail-oriented and able to learn new tasks quickly and effectively. Ability to efficiently
prioritize, consistently meet deadlines, and effectively evaluate problems and generate solutions.

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Highlights:


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Highly responsible and reliable
Upbeat, outgoing and positive
Effective listening
Flexible
Customer- and service-oriented





Cash handling
Cooperative team-member
Strong verbal communication
Creative and imaginative
Fluent in Russian


Education:

September 2014 - current

DePaul University - Chicago, IL
• Business Management Major

3.4 GPA

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August 2013 – May 2014
Eastern Illinois University - Charleston, IL
• Member of Delta Delta Delta Fraternity

3.8 GPA
Vernon Hills High School - Vernon Hills, IL
High School Diploma
Graduated 2013

Experience:

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May 2015 - Current
Prime & Provisions
Internship
• Market and promote the restaurant on social media!
• Coordinate private events, while ensuring clients needs are met!
• Showcase private event space, while informing price rates!
May 2015 - Current
Prime & Provisions

• Coordinated art classes.! • Maintain an organized coat check! • Maintain friendly and professional customer interactions! • Work as a helpful team member! June 2014 . • Assisted teacher with the use of variety teaching techniques to encourage student critical thinking and discussion.August 2014 World Financial Group . Jude Children’s Research Hospital. • Replenished floor stock and processed shipments to ensure product availability for customers. November 2012 . • Exchanged return merchandise for customers quickly and efficiently. IL Teacher Assistant • Routinely met with students’ parents regarding in-class issues. IL Model • Operated a cash register to process cash.Vernon Hills. and security practices. June 2012 . IL Associate • Built social networks to find qualified candidates.Northbrook. . and procedures for maintaining order among a class of 18 students. check and credit card transactions. • Informed customers about sales and promotions.Schaumburg.! ! ! ! Hostess • Greet guests personally and on telephones! • Schedule all reservations and plan seating arrangements! • Assess the dining room and escort guests to table! • Ensure the guests needs are met while they wait for their table! • Handle customer complaints with good listening skills and working with management. policies regarding payment exchanges. Accomplishments: Fundraising • Delta Delta Delta Fraternity fundraising effort for St. • Assisted teacher with establishing and enforcing rules for behavior.August 2013 Abercrombie & Fitch .August 2014 Vernon Hills Montessori and Music Academy .