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Most sound problems can be caused with a problem with the sound card itself, but they can also be a result of system settings, bad connections, or a number of other factors. If you do not hear sound, ask the following questions:
Is the sound cable attached between the drive and the analog connector on the sound card?
y y y y y
Are the speakers turned on? Is the speaker volume turned down? Is the volume control for Windows turned down? Are there any headphones plugged in? Are the speakers plugged into the line ³Out´ or the ³Spkr´ port of the sound card?
Is the Device Manager showing a red X or exclamation point symbol to indicate a problem with the card?
y y y
Is the card disabled? Is another device using the same I/O addresses or IRQ number? Is the sound card properly seated?
Check for a bad connection by turning off the computer, removing and reinstalling the sound card. If you think the sound card is the problem, replace it with a working one to double-check. As last resort, try using the Device Manager and Add New Hardware app in the Control Panel to uninstall and reinstall the sound card.
Shelly, G.B., Cashman, T.J., Andrews, J., & Jedlicka, L.S. (2004). Understanding and troubleshooting your PC. Boston, Massachusetts: Thomson Learning.