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Dan  He  

Tel:  512-­‐‑988-­‐‑9810  

Focus: UX/UI, Usability, Information architecture

Morae, Balsamiq Mockups, Axure, NVivo, Photoshop, Illustrator, multiple Eye Tracking Systems, UX
lab building, Tableau, SPSS, Qualtrics, Microsoft Visio, PHP, MySQL, HTML, CSS, JavaScript,


Visa Inc.
Sr. User Experience Analyst

Austin, TX
Jun 2013-Feb 2016

•  Conduct user research, usability/accessibility testing and develop interaction design strategies.
•  Build VISA User Experience Lab.
•  Analyze and develop information architecture for internal websites.
•  Develop the best mobile usability testing practice for Visa (Capstone project).
Emerson Process Management
Project Researcher

Austin, TX
Aug 2011- Aug 2013

•  Research on working process through ethnography method, redesign interface for decision-based data
display system and publish a paper for this research.


Hubei Educational Information Development
Assistant Project Manager

Wuhan/Beijing, China
Apr 2007-Jan 2009

•  Co-managed the “open information system” project (Beijing region) to make the documents and
records of the Ministry of Education more open to the general public, thereby meeting WTO
government transparency requirements. Created the information architecture (logic flow chart) for
the framework of the application system—a sub-system of the “open information system”.
Web Manager
•  Managed web information on the Center’s websites and wrote news reviews.
•  Proposed plans for increasing website traffic and improving business, which were implemented.
•  Ranked first in the annual employee assessment of the center.

•  Prepaid card mobile and desktop website project in VISA: Usability testing and redesign
•  Multiple eye-tracking testing on VISA internal websites: Testing and redesign recommendation.
•  Code Table Management project in VISA: Draw wireframes.
• accessibility project: conduct accessibility testing.
•  Public Transit Experience app: Conducted user research and built prototype for mobile app of
real-time bus tracking; redesigned physical bus stop.
•  You and Me mobile app: Drew wireframes for the app, designed survey for remote usability testing,
statistically analyzed user experience data.
•  Crowdsourcing usability testing: Conducted remote usability testing through Amazon Mechanical
Turk and wrote papers for health information systems.
•  Yahoo! HackU: Pictures comparison game design- finalist.
•  Yahoo! Inc.: conduct competitive analysis for Academic Sharing Project.
•  Animedb: Designed and developed a website using PHP and SQL.


•  Presentation
He, D. & Zhang, Y. (2013). Patients and Caregivers’ Use of Online Diabetes Communities for
Information. 2013 Healthcare Symposium: Innovation in Healthcare Delivery Systems. Retrieved
•  Academic Journal
Bias, R.G., Nixon, M., He, D.,& Kim, H. (2014). Employing a User-centered Design Approach to
Improve Operator Interfaces. IIE Transactions on Occupational Ergonomics and Human Factors,
2014 (V2, 3-4), 207-214.
Zhang, Y., He, D., & Sang, Y. (2013). Facebook as a Platform for Health Information and
Communication: A Case Study of a Diabetes Group. Journal of Medical System, 37(3). Retrieved
He, D. (2007). The Modern Road of Public TV. Press Outpost, 2007(5), 62-63.


University of Texas at Austin (UT Austin)
Master of Science, Information Studies

Austin, TX
August 2013


Huazhong University of Science and Technology (HUST)
Master of Arts, Journalism
Beihang University (BUAA)
Bachelor of Law

Wuhan, Hubei, China
July 2007
Beijing, China
July 2004

Morae, Axure, Balsamiq Mockups, NVivo, Tableau, Photoshop, Expression, multiple Eye Tracking
Systems, UX lab building, SPSS, Qualtrics, Microsoft Visio, PHP, MySQL, HTML, CSS, JavaScript,