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CRM Customer Portal Security

An Overview of Network Architecture Options
It is often vital for applications to be able to secure the data passed to and from an internal server. With CRM Customer Portal, you can use several technologies to create a secure channel. This paper establishes the architecture options available and points to detailed technical information. CRM Customer portal is an enterprise web application developed in the DotNetNuke framework which is built on a M icrosoft ASP.NET platform and co nnects to your internal CRM system using exclusively Web Services. CRM Customer Portal can be installed outside you internal network in a web server and the connection to the internal database is secured by a firewall.

Related Information
http://www.actuasoftware.com

Internet Information Services
  Securing Web Sites and Applications Deployment Guide for the Security Configuration Wizard  Security Guidance Center for IIS

ASP.NET
   The complete CRM system can be viewed as a distributed application and, as such, the level of security it provides is the same as the level of security each of the different layers can sustain. The portal has been tested to prevent any breaches that could be exploited and the website security is guaranteed due to a server-side analysis of the transmitted information to avoid malicious intent. DotNetNuke secures your personal information from unauthorized access, use or disclosure. DotNetNuke secures the personally identifiable information you provide on computer servers in a controlled, secure environment, protected from unauthorized access, use or disclosure. When personal information is transmitted to other Web sites, it is protected through the use of encryption, such as the Secure Socket Layer (SSL) protocol.     Security Whitepapers Installation and Setup Whitepapers SQL Server Whitepapers General Whitepapers

DotNetNuke
 M anaging Security, Membership, and Roles Hardening DotNetNuke Installations Code Access Security Community Forums

The above web application is hosted on your internal or external IIS web server, in either case the secure isolation of content is guaranteed by providing an independent environment targeted to hosting content for users who do not have general access to your corporate network. The possibility of hardening servers for specific server roles allows to focuses on securing server -to-server communication. The Web Server connection to the internal CRM system was tailored for a unique touch -point to the corporate network environment, so it can be easily secured by software -based or hardware-based firewall with or without encryption. By putting IIS and Firewall security configurations in place, companies can avoid the inherent security risks associated with this technology. Web administrators should carefully examine the deployment and configuration options to prevent the transmission of inappropriate content that violates corporate policy. Collaboration security is extremely valuable to maintaining network performance and user productivity; therefore, CRM Customer Portal should not be overlooked in any security strategy. CRM Customer Portal Actua Software CRM Customer Portal is an integrated, adaptable portal solution that enables you and your company to rise to the next level in your customers relations. CRM Customer Portal was built on top of DotNetNuke open-source project started by Microsoft, which means technology with higher customization features and with a complete set of available skins and modules for all of your needs. And because it is designed for Microsoft D ynamics CRM, it easily works with the systems your company already has implemented. By automating and streamlining customer relations in the internet channel, CRM Customer Portal brings together people, processes and technologies, increasing the productivity and effectiveness of your business, and helping you drive business success. For more information about CRM Customer Portal, go to: www.actuasoftware.com

For More Information
For more information about Actua Software products and services, call the Actua Software Sales Information Center at (408) 351-3300. In Europe, call the Actua Software European Information Centre at +351 22 -9419379. To access information using the World Wide Web, go to: www.actuasoftware.com For more information about Microsoft products and services, go to: www.microsoft.com For more information about DotNetNuke project, go to: www.dotnetnuke.com
© 2007 Actua Software. All rights reserved. This case study is for informational purposes only. ACTU A SOFTW AR E MAKES NO W ARR ANTIE S, EXPRESS OR IMPLIED, IN THIS SUMMAR Y. Actua Software and CRM Customer Portal are either registered trademarks or trademarks of Ac tua Software in the United States and/or other countries. All other trademarks are property of their respective owners.

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