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March & April 2011

Getting it Straight:
Wheel Alignment Considerations
Wheel alignment is a traditional
customer concern that usually involves
abnormal tire wear or handling discrepancies such as pulling, poor tracking,
or steering wheel angle that customers can easily see or feel. However,
as with many repairs, the symptoms
that customers experience dont always
point toward the root cause.
In many cases, a wheel alignment is
not the best place to start for a wheelor suspension-related concern. Simple
items to check include tire pressure,
road slope or crown, and possible
damage caused by impact to the vehicle.
Proper diagnosis always begins with a
road test. Check the condition and operation of other components on the vehicle, which can indicate whether a wheel
alignment will correct the condition.
Plus, verify the vehicle is in Original
Equipment condition for curb weight,
tires, wheels and suspension configurations. Any alterations can affect vehicle
performance.

Steering
A common wheel alignment symptom
is a lead/pull condition, which is the
amount of effort required at the steering
wheel to maintain the vehicles straight
heading at a constant speed on a
straight road. Correcting this condition

may require a wheel alignment, but also


keep in mind road slope or road crown.
As a part of normal operation, vehicles will follow side-to-side road slope
or road crown. So, first check with the
customer about the types of roads that
are being driven. Some drivers do not
recognize the influence of road slope
on vehicle lead/pull.
Roads typically have some degree of
crown or slope to allow for rain run-off.
Vehicles are designed to compensate
for a slight amount of road crown, but
evaluating a vehicle on the wrong roads
can lead to improper diagnosis. Perform
a test drive on actual roads, not in a
parking lot, to get a real world impression of the vehicles behavior in right
and left sloping lanes.
For example, if testing the vehicle for
a leads to the left concern, evaluate
the concern in the left lane as well as in
the other lanes. If the vehicle quickly
climbs the road crown, then it may
have an issue that needs to be looked
into further.
In addition, a lead/pull condition when
holding the steering wheel in a level
position may be caused by a steering
wheel angle condition. In this case, the
driver is steering the vehicle to obtain a
level steering wheel, resulting in the
lead/pull effect.

Steering center is that the steering


wheel is centered and level when the
vehicle is traveling down a straight and
level road. If the car is not pulling, then
steering center is controlled by the
continued on page 3

IN THIS ISSUE
Getting it Straight: Wheel Alignment
Considerations . . . . . . . . . . . . . . . . . . . . . . . . . . . .1
New Camaro ZL1 Packs
Precision-Crafted Power . . . . . . . . . . . . . . . . . . .2
New GM Global Diagnostic
System Subscription . . . . . . . . . . . . . . . . . . . . . . .4
Earn Access to GM Service Information
and TIS2Web . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5
Short-term GM Service Programming
System Subscription . . . . . . . . . . . . . . . . . . . . . . .5
Market to Women through
Knowledge is Power . . . . . . . . . . . . . . . . . . . . .6
Torque Wrench Calibration . . . . . . . . . . . . . . . . .6
Tech Tips . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7
Training Update . . . . . . . . . . . . . . . . . . . . . . . . . . .8

ON THE WEB
www.acdelcotechconnect.com, click
the TechConnect Magazine link, or
Log in to the ACDelco LMS, click the
Resources link

New Camaro ZL1 Packs


Precision-Crafted Power
The recently
introduced
2012 Chevrolet
Camaro ZL1 is
powered by
the LSA 6.2L
supercharged
V8 engine.
With an estimated 550
horsepower
and 550 lb.-ft.
of torque, the
LSA is the
most powerful
engine ever
offered in a Camaro, including the original ZL1 engine from 1969.

Volume 18, Number 2 (TS-PU-0002-11)


ACDelco TechConnect is published bi-monthly and
online for technicians of Total Service Support
(TSS) and Key Fleet accounts to provide timely
service information, increase knowledge and
improve the performance of the service center.
ACDelco 360 represents our mission to look at
our businesses at every possible angle to provide
value and assistance to our distributors and
their customers as well as offer a full circle of
support with programs, tools, training and
marketing focused on enhancing and growing
our partnership successfully.

Publisher:
Mike DeSander
ACDelco
E-mail /
mike.desander@gm.com

The latest ZL1 engine is built on GMs legendary small-block V8 architecture. An


intercooled supercharger system, high-strength hypereutectic pistons, center-feed
fuel system, piston oil squirters and premium heat-resistant aluminum cylinder
heads are a few of the details
designed to ensure exceptional
performance.
Another feature of the ZL1 is the
deck plate honing process of the
cylinder block, which helps maximize engine life, reduce friction
between engine parts and increase
horsepower. Deck plate honing is
a precision-machining process in
which aluminum plates, called
torque plates, are clamped to the
block to simulate the cylinder
heads before the final bore and
hone of the cylinders takes place.
The clamp load of 10 bolts per head
creates normal, minute distortions
in the block. With the simulated
cylinder heads (deck plates) are
attached to the block, a boring
machine bores and then hones
each cylinder. When the actual
cylinder heads are assembled to
the block under identical torque
loads, the cylinder bores are near
perfect for the engines lifetime of
piston travel up and down in the
bore up to 6,200 rpm.

Editor:
Mike Militello
ACDelco
E-mail /
michael.militello@gm.com
Technical Editor:
Mark Spencer
E-mail /
mspencer@gpworldwide.com
Production Manager:
Marie Meredith
Desktop Publishing:
5by5 Design LLC
E-mail /
dkelly@5by5dzign.com

Deck plates are installed with production


cylinder head bolts on both block head
decks. The cylinder honing head (top left)
is ready to begin honing the first cylinder

Write to: *
ACDelco TechConnect
P.O. Box 500
Troy, MI 48007-0500
On the Web::
To read and search recent issues of
TechConnect online:
www.acdelcotechconnect.com,
click the TechConnect Magazine
link, or
Log in to the ACDelco LMS, click
the Resources link

The deck plating process is


commonly used in applications,
such as racing, where cylinder head
pressures are greater than average,
LSA 6.2L supercharged V8 engine
to ensure cylinder sealing and prevent scuffing of the piston against
the bore wall. True bores and better sealing are keys to optimizing power. The final
honing process brings the final 103.25 mm (4.06 inches) bores to within a tolerance
of eight microns or .00031 of an inch.
The deck plate honing process also is used with the Corvette ZR1 and Z06 blocks.
Thanks to Mike DeSander
2

ACDelco service tips are intended for use by


professional technicians, not a do-it-yourselfer.
They are written to inform those technicians of
conditions that may occur on some vehicles, or to
provide information that could assist in the proper
service of a vehicle. Properly trained technicians
have the equipment, tools, safety instructions and
know-how to do a job properly and safely. If a condition is described, it cannot be assumed that the
information applies to all vehicles or that all vehicles
will have that condition.
All materials and programs described in this
magazine are subject to change. Submission of
materials implies the right to edit and publish.
Inclusion in the publication is not necessarily an
endorsement of the individual or the company.
TechConnect is published for ACDelco by Sandy
Corporation, Troy, MI.

2011 ACDelco. All rights reserved.

Wheel Alignment Considerations continued from page 1


Wheel Alignment
If its determined that a wheel alignment is required,
perform the following inspections and adjustments in order
to ensure correct alignment readings:
Inspect the tires for the proper inflation and irregular
tire wear
Inspect the runout of the wheels and the tires
Inspect the wheel bearings for backlash and
excessive play
Inspect the ball joints and tie rod ends for looseness
or wear
Inspect the control arms and stabilizer shaft for looseness
or wear
Inspect the steering gear for looseness at the frame

front and rear toe settings. Be sure to road test the vehicle
after any repairs.

Inspect the struts/shock absorbers for wear, leaks, and


any noticeable noises

Wheels and Tires


Steering and vibration complaints are not always the result
of improper alignment. One possible cause is wheel and tire
imbalance. Tires should all be in good shape with even wear
patterns.

Inspect the vehicle trim height

Slight feathering or edge


wear on the
shoulders of tires
is not unusual
and should even
out with a tire
rotation. Be sure
to understand the
customers driving
habits as this will
also heavily influTypical tire feathering
ence the tire wear
performance. Also check that tire inflation pressure is being
maintained.

Inspect the fuel level. The fuel tank should be full or the
vehicle should have a compensating load added

Inspect the steering wheel for excessive drag or poor


return due to stiff or rusted linkage or suspension
components

Also consider any excess loads, such as tool boxes, sample cases, etc., that may be normally carried in the vehicle.
These items should remain in the vehicle during alignment
adjustments.
If working on a vehicle requiring a 4-wheel alignment, set
the rear wheel alignment angles first in order to obtain proper
front wheel alignment angles.

Equipment Calibration
Alignment machines must be regularly calibrated in order
to give correct information. Most manufacturers recommend
the following:

Worn Parts
Trim height the distance between the vehicle's frame
and the road is the reference point for all alignment
measurements. Incorrect trim height can cause bottoming out
over bumps, damage to the suspension components and
symptoms similar to wheel alignment problems. There is no
adjustment procedure for trim height. Check for improper
weight distribution, collision damage, and worn or damaged
suspension components, all of which can alter a vehicles
geometry and create misalignment.
A worn suspension part, such as worn struts/springs, can
lower the trim height and often cause alignment problems.
Another common condition is worn ball joints, which can
result in poor handling, slow steering response, and irregular
tire wear. Also, worn steering tie rods can lead to tire feathering by allowing the tire to wander left to right, effectively
changing toe as the vehicle rolls down the road.
Other repairs that affect wheel alignment include control
arm replacement, engine cradle adjustment or replacement,
steering gear replacement, and steering knuckle replacement.

Alignment machines with internal reference sensors


should be checked (and calibrated, if necessary) every
six months
Alignment machines with external reference imagebased camera technology should be checked (and
calibrated, if necessary) once a year
Racks must be kept level to within 1.6 mm (1/16 in).
If any instrument that is part of the alignment machine is
dropped or damaged in some way, check the calibration
immediately
Check with the equipment manufacturer for the recommended service/calibration schedule.
Finally, prior to making any adjustments to wheel alignment
on a vehicle, verify that the wheel alignment specifications
loaded into the wheel alignment machine are up-to-date by
comparing them to the wheel alignment specifications for the
appropriate model and model year.
Thanks to Mike DeSander

ACDelco Offers New GM Global Diagnostic


System Subscription
GM has recently released the next generation in vehicle
diagnostics, the GM Global Diagnostics System 2 (GDS 2).
GDS 2 will take the place of the Tech 2 scan tool on certain
GM vehicles when communicating with and diagnosing onboard electrical systems. GDS 2 is a PC-based diagnostic
application that gives technicians the ability to manipulate
vehicle data in ways not available on the Tech 2.
As future GM vehicle architecture changes, the Multiple
Diagnostic Interface (MDI)/GDS 2 combination will be the
diagnostic tool used, while all other vehicles will continue to
use the Tech 2.
GDS 2 is required for use with all GM Global Architecture
(Global A) models, including the current generations of the
Chevrolet Camaro, Equinox, Cruze and Volt; Buick Lacrosse
and Regal; GMC Terrain; and Cadillac SRX. The global architecture used in these new models does not allow electronic
control module swaps between vehicles. This includes these
modules: ECM, BCM, EBCM, SDM, ECC and IPC. If a module
on a global architecture model is swapped out, it will result in
a no start condition in both vehicles because the module
security codes do not match.

Using GDS 2
GDS 2 works with simple menu-driven commands using a
standard Windows interface on a PC. It enables technicians
to view much more data from many different perspectives
and offers enhanced data features.

desktop PC are available, along with a list


of GM Techlineapproved devices.

Download
and Install
GDS 2 can be
downloaded through the GM TIS2Web application. It must be
loaded on each shop PC individually. Once installed, GDS 2
can be launched from the PC desktop icon or from TIS2Web.
A security feature requires that GDS 2 be launched from
TIS2Web at least once every seven days.
Several GDS 2 subscriptions are available: 3 days for $55,
1 month for $225, and 1 year for $550.

Training
To learn more about how GDS 2 is used with the new
generation of GM electrical architecture, check out the
training course S-EL06-52.01WBT GM Global Electrical
Systems available on the ACDelco Learning Management
System (LMS).
This Web-based training course familiarizes technicians
with the new global format of service diagnostic procedures,
including the common circuit types and functions used in GM
electrical architecture.
Thanks to Matt Singer and Bob Stewart

For example,
the new snapshot feature,
now identified
as stored data,
records data for
the entire diagnostic session.
Saving all diagnostic data in the
session history
Recorded data is saved for the entire
helps eliminate
diagnostic session.
the possibility of
not starting a snapshot recording at the correct time. Simply
click the desired VIN to view the data.

Programming Global A Vehicles


The new global architecture-based (Global A) vehicles
can be programmed using SPS (Service Programming
System). The same programming procedures should be
followed as when programming other vehicles using SPS.
During the programming process
The programming is sequential, meaning that multiple
control modules will be updated at the same time to
prevent any conflicts that could result due to modules
having incompatible versions of programming.
Several modules will have a setup procedure
to relearn the values of vehicle systems and
components.

Another GDS 2 feature is aimed at pulling vehicle information


more quickly. The VIN decode feature pre-populates the diagnostic screen by pulling the VIN, year, make and model. The
user is no longer required to input this information manually.

Several modules require a configuration procedure


that sets a security code configuring the control
module to the specific vehicle, which helps prevent
theft of the module. If these modules are not configured to the vehicle, some will be locked immediately,
while others will operate initially and then lock up
after multiple key cycles.

Infrastructure
Service center IT infrastructure guidelines for using GDS 2
are available at www.gmdesolutions.com. Click Techline IT
Solutions > GM IT Standards. Refer to the guidelines for
information on the required IT infrastructure, hardware and
software.

Some programming events transfer 1040 MB of


data, which can take from 10 to 50 minutes. Connect
an approved charger to the vehicle battery to maintain
stable power during programming. If voltage falls too
low, programming may cease and module damage
may occur.

Specifications for a mobile computing device; either a


laptop or a tablet PC, for use when performing diagnostic
procedures on a road test as well as to reduce the amount of
time spent going back and forth between the vehicle, and a
4

Earn Access to GM
Service Information
and TIS2Web

Short-term GM
Service Programming
System Subscription
Available

The amount of ACDelco purchases made by TSS service centers each month can pay off with access to GM
Service Information and TIS2Web (for vehicle calibrations
and scan tool software updates). For 2011, ACDelco offers
the GM Service Information ePromotion and the TIS2Web
Promotion for WIP/WISE and WISEConnect Users.

Having the ability to immediately access the latest automotive diagnostic and programming applications enables you
to stay on top of the rapidly
changing technology in todays
vehicles and provide fast, efficient service to customers.
However, for some TSS service
centers, that programming capability may not always be
needed every day.
ACDelco has updated their subscription offerings for
GMs Technical Information System (TIS) by adding an
affordable short-term Service Programming System
(SPS) subscription. Now, service centers can get access
to vehicle calibrations when they need them whether
its for a couple days or all year long.

Click the link on the ePromotions dashboard to


register for a promotion.

Access to the Service Programming System, GM


ehicle calibrations, Tech 2 scan tool diagnostic software
updates and the new Global Diagnostic System software
application is available through TIS2Web, an Internetbased subscription service that is constantly updated.

GM Service Information ePromotion


WIP/WISEConnect users earn access to GM Service
Information at no additional charge for the following
month when they reach a target of $3,000 in ACDelco
purchases via WIP/WISEConnect in any given month.

The various subscription options include:


Option 1 TIS All

WIP/WISEConnect users must click the GM Service


Information promotional link within the promotional
dashboard to go to the registration site and complete the
registration. An ID and password for GM Service
Information will be sent.

All GM Tech 2 diagnostic software and vehicle


calibrations
$1,395 per year
Option 2 TIS-SPS

When the meter on the promotional dashboard reaches


$3,000, the link to GM Service Information will become
active and the user may log in.

All GM vehicle calibrations


$995 per year

TIS2Web Promotion for WIP/WISE and


WISEConnect Users

$275 for 3 months


$55 for 2 days

Current TIS2Web subscribers and those that subscribe


during 2011 are eligible to earn back up to $1,000 of the
2012 TIS2Web subscription fee by making ACDelco
purchases online during 2011.

Option 3 TIS-Tech 2 Updates


All Tech 2 scan tool diagnostic software
$750 per year

To participate, the Option 1 (TIS-All) TIS2Web subscription must be selected and orders of ACDelco parts must
be made via WIP/WISEConnect in the 2011 calendar year

Option 4 GDS 2
GM Global Diagnostic System PC-based software for
some 2010 and newer GM vehicles

WIP/WISEConnect users must click the TIS2Web All


Access promotional link within the promotional dashboard
to go to the registration site and complete the registration. At the end of 2011, qualifying users will be sent a
discount code to be entered when re-subscribing in 2012
for the TIS-All subscription

$550 per year


$225 for 1 month
$55 for 3 days
Go to www.acdelcotechconnect.com and click the
TIS2Web icon on the home page for more information.
Thanks to Bob Stewart

For more information about all ACDelco promotions,


contact your local ACDelco representative.
Thanks to Bob Stewart
5

Child passenger safety and teen


driving tips

Marketing
to Women
through
Knowledge
is Power
Did you know that women control or
influence 85 percent of buying decisions in this country, including the
purchase and maintenance of vehicles?
Yet surveys repeatedly show they often
feel intimidated when visiting an auto
service center. Taking the scare out of
car care is what ACDelco envisioned
when developing Knowledge is
Power, a program aimed at helping TSS
service centers better connect with
women customers through education
and empowerment.

How to stay safe in the event of a


vehicle breakdown

centers can use to attract more women


customers into their shops. Designed
by the same people who help develop
ACDelcos industry-leading technician
training programs, it provides informative sessions about the basics of car
care, including:
Preventive car care services and
when they are needed
How to accurately describe vehicle
troubles to a technician

At www.acdelco.com, consumers
can download a free booklet that
answers the most commonly asked
questions about car care; and TSS
shops are encouraged to order this
informative booklet to hand out to
customers or place in the waiting area.

How vehicle components work and


when they may need repair,
replacement or maintenance

In addition, a Knowledge is Power


seminar is available that TSS service

How occupant safety restraints


such as seat belts and air bags
work

Symptoms, noises and smells that


may indicate potential problems
Tips for safe motor vehicle travel

The seminar kit includes everything


for a successful event, including a
customizable presentation, templates
of ads and promotional news releases.
It also demonstrates how to engage
customers through popular social
media outlets, like Facebook. These
features are designed to help TSS
shops connect more effectively with
customers by empowering them with
the information they need to confidently make car service decisions.
Many times women attending a
seminar will bring along friends, family,
co-workers and driving-age children
all of whom represent potential customers. ACDelco is supporting
Knowledge is Power with a marketing campaign that includes a national TV
news release, outreach to womens
media, and engagement with influencers in the blogosphere.
TSS accounts can log in to
www.acdelcoestore.com and search
Knowledge is Power to order, while
ISC participants can contact their WD
or ACDelco representative to order.
Thanks to Kelly Grinnell

Torque Wrench Calibration


Improper wheel nut tightening can
lead to brake pulsation and rotor damage
as well as trapping the wheel on the
wheel stud threads or clamping the
wheel slightly off center, resulting in
wheel vibration.
Although wheel installation is a common procedure, make it a habit to double
check your work and use care when
installing wheels. Always refer to the
proper wheel nut torque specifications
for the vehicle being serviced.

Use a Torque Wrench


When installing a wheel, GM recommends hand starting the wheel nuts, and
then using the proper size socket and a
torque wrench, evenly tightening the
wheel nuts in the proper sequence to
the proper torque specification.
For an accurate torque wrench
reading, the final turn of the nut must be
tightened with the torque wrench. When
removing a wheel, loosen and remove
the wheel nuts using a standard wrench.

Torque Wrench Calibration


Torque wrenches should be calibrated
to ensure their accuracy. How often it
should be calibrated depends on its use.
According to the American Society of
Mechanical Engineers standard, a torque
wrench used in automotive repairs
should be accurate within +/ 4% clockwise or +/ 6% counterclockwise, from
20% of its scale to full scale.
For the commonly used clicker or
micrometer torque wrench, the actual
click is considered a cycle of the wrench.
Most manufacturers recommend calibration after approximately 5,000 cycles, or
once a year.
Torque wrench calibration can be tested in the service center. Torque wrench
testers are available from manufacturers
such as Snap-on as well as from KentMoore SPX. Be sure the tester is four
times as accurate as the wrench being
tested. This means a 1% tester is needed for a typical 4% wrench. The tester
6

will indicate the accuracy of the wrench.


If it is out of range, calibration is
required.

Precision Instrument
Calibration can be affected by the use
and care of the torque wrench. Torque
wrenches are precision instruments and
should be stored in a safe place, such as
in their original case in a location that is
not subject to extreme temperatures or
high humidity.
Clicker wrenches should always be
turned down to the lowest setting, but no
further, to relax the spring and reduce
spring wear.
When using the torque wrench, do not
drop it or overload it with a handle or
pipe extension. Using this type of extension can exceed the rated torque of the
wrench, causing possible wrench failure.
Thanks Mike DeSander

The following technical tips provide repair information about specific conditions on a variety of vehicles. If you have a tough or unusual
service repair, the TSS Technical Assistance Hot Line can help. Call 1-800-825-5886, prompt #2, to speak with a technical
expert with the latest OEM information.

Diesel Exhaust Fluid Fill


Guidelines

radio signals. Therefore, they may be


subject to radio signal interference that
will affect RKE operation.

2011 Ram 3500 Chassis Cab, Ram


4500/5500 Chassis Cab; with the 6.7L
Cummins diesel engine
In order to meet applicable emissions
standards, the 6.7L Cummins diesel
engine is equipped with a Selective
Catalytic Reduction (SCR) exhaust emissions aftertreatment system that injects
Diesel Exhaust Fluid (DEF) into the
exhaust upstream of the SCR catalyst.
The DEF reacts with the exhaust gas
inside the catalyst to covert Nitrogen
Oxides (NOx) to harmless gasses prior
to release into the atmosphere.
The 8 gallon DEF tank must be
refilled as needed, depending on
vehicle use. The blue filler cap marked
Diesel Exhaust Fluid is located behind
the cab on the drivers side of the truck.
The vehicle is equipped with a low
DEF warning system that notifies the
driver when the DEF level drops below
approximately 2.5 gallons. The warning
system includes messages displayed on
the information center and audible
chimes.
The first level warning displays the
Refill DEF Engine Will Not Restart in
XXX Miles message. If the vehicle is
driven too long with a low DEF level,
the Refill DEF Engine Will Not Start
message will be displayed. At that
point, the engine will no longer restart
if it is turned off. A minimum of 2.5
gallons of DEF will need to be added in
order to be able to restart the engine.

Aftermarket Braided
Stainless Steel Brake Lines
1997-2011 Corvette
Aftermarket braided stainless steel
brake lines installed from the front
calipers to the frame clips may cause
interference with front wheel speed
sensors.
As a result of the interference, the
amber Traction Control/Active Handling
warning lamp and the ABS warning
lamp may illuminate in the instrument
cluster or Driver Information Center
messages Service ABS, Service Active
Handling and/or Service Traction Control
may appear while driving. DTCs
C1225/C0035 and/or C1226/C0040 (left

Typical conditions that may result in


reduced RKE transmitter operation
include:
Line of sight; the transmitter signal
may be obstructed by obstacles
such as another vehicle, a building
or other obstructions in the line
of sight
Proximity to radio towers, airports,
police and fire towers
The front wheel speed sensor is part of the
front wheel bearing and hub assembly.

and right front erratic wheel speed


sensors) also may be set.
This condition typically occurs at
lower speeds of approximately 35 mph
(56 km/h) and under, and will usually
occur more often over bumps while
driving straight or during cornering.
Before beginning any diagnosis or
service for this condition, the aftermarket braided stainless steel brake lines
will have to be removed and the original
equipment rubber hoses installed. If the
DTCs and other concerns still exist,
continue the proper diagnostic
procedures.

Engine Squeal on Start-up


2007 Buick Rendezvous, Terraza;
Chevrolet Monte Carlo; Saturn RELAY;
2007-2008 Chevrolet Impala, Malibu,
Uplander; Pontiac G6, Montana SV6;
Saturn AURA, VUE; with the 3.5L V6
engine or 3.9L engine
A squealing noise coming from the
engine compartment or an engine
vibration on start-up may be caused by
the outer ring on the crankshaft
balancer slipping on the center hub.
Inspect the crankshaft balancer. If the
outer ring is slipping on the center hub,
replace the crankshaft balancer.

The presence of fluorescent


lighting
Installation of some aftermarket
accessories
Some brands of radar detectors,
CB radios, walkie-talkies, mobile
radios, and cell phone chargers may
jam the radio frequencies of the
RKE system. These devices may be
in the affected vehicle or may be in
another vehicle in close proximity
If only the fuel door button (some
Cadillac models) or the panic button (all
other models) works, the system may
need to be resynchronized. Follow the
transmitter synchronizer procedure in
the appropriate Service Information.
Resynchronization must be performed
if the transmitter batteries are replaced.

Diagnostic Assistance
For free technical diagnostic
assistance and product information
regarding specific ACDelco products,
contact these toll-free information
hotlines staffed by ASE-certified
technicians:
Brakes 1-888-701-6169 (prompt #1)
Chassis 1-888-701-6169 (prompt #2)
Clutches 1-888-725-8625
Lift Supports 1-800-790-5438

Remote Keyless Entry


Interference
1997-2010 GM passenger cars and
trucks; 2003-2009 HUMMER H2, H3;
2005-2009 Saab 9-7X
The GM Remote Keyless Entry (RKE)
systems operate on high frequency
7

Shocks 1-877-466-7752
Starters and Alternators
1-800-228-9672
Steering (Pumps, Rack and Pinion,
Gears) 1-866-833-5567
Wiper Blades 1-800-810-7096

How to Take ACDelco Training


Go to www.acdelcotechconnect.com
and click the Training tab to log in to the
ACDelco Learning Management System
(LMS).
To enroll in an Instructor-Led
Training (ILT) course, click the
Enrollment link or the Instructor-Led
Courses link to view the catalog and
select a specific course.

Current Virtual Classroom Training


Course Number

Course Name

FVCT1.09V

How to Use VCT Recorded

S-AC07-01.01VCT

HVAC System: Components and Lubricants

S-AC07-01.01VCT-R

HVAC System: Components and Lubricants Recorded

S-AC07-02.01VCT

HVAC System: Operation and Service Hints

S-AC07-02.01VCT-R

HVAC System: Operation and Service Hints Recorded

S-AC07-03.01VCT

HVAC System: Flushing, Recovery and Diagnostics

S-AC07-04.01VCT

HVAC System: Engine Cooling, Controls and Communication

To enroll in a Virtual Classroom


Training (VCT) course, click the
Enrollment link or the Virtual
Classroom Training Courses link to
view the catalog and select a specific
course.

S-EL06-01.01VCT

Electrical Circuit Function and Diagnosis

S-EL06-01.01VCT-R

Electrical Circuit Function and Diagnosis Recorded

S-EL06-03.01VCT

Serial Data Communication Networks

To launch a Web-Based Training


(WBT) course, click the Web-Based
Courses link to view the catalog and
select a specific course.

S-EL06-03.01VCT-R

Serial Data Communication Networks Recorded

To launch a TechAssist (TAS) course,


click the TechAssists link to view the
catalog and select a specific course.
To launch a Simulation (SIM), click
the Simulations link to view the catalog and select a diagnostic challenge
simulation.

New Training
The following ACDelco training programs have recently been made available:
S-AC07-01.01VCT HVAC System:
Components and Lubricants
This VCT course includes information to
help diagnose and repair conditions related to the HVAC system. Specific topics
include A/C system components: compressor, condenser, metering device,
evaporator, accumulator, and the receiverdrier. Other topics include lubricants and
electrical components for the A/C system.

S-EL06-02.01VCT

Testing Electrical Signal and Control Circuits

S-EL06-02.01VCT-R

Testing Electrical Signal and Control Circuits Recorded

S-EL06-04.01VCT

Communication Network Diagnosis

S-EL06-04.01VCT-R

Communication Network Diagnosis Recorded

S-EM01-01.01VCT

Camshaft Position Actuator Systems

S-EM01-02.01VCT

Active Fuel Management Operation

S-EM01-03.01VCT

Active Fuel Management Diagnosis

S-FN00-01.01VCT

How to Use VCT

S-SS04-01.01VCT

Advanced Steering System Diagnosis

Current Instructor-Led Training


Course Number

Course Name

S-AC07-02.01ILT

Automotive Air Conditioning: Advanced Refrigerant


System Diagnostics

S-AC07-03.01ILT

HVAC Control System Operation and Diagnostics

S-BK05-01.01ILT

Braking Systems

S-BK05-02.01ILT

ABS Operation and Diagnosis

S-EL06-04.02ILT

Network Communication Diagnosis

S-EL06-10.02ILT

Electrical Power Management

S-EL06-11.01ILT

Automotive Electrical Circuit Diagnosis and Repair

S-EL06-11.02ILT

Enhanced Automotive Circuit Diagnosis

S-EL06-12.01ILT

Hybrid Technology and Service

S-AC07-02.01VCT HVAC System:


Operation and Service Hints

S-EL06-13.01ILT

Body Electrical: Global Diagnostics

S-EL06-14.01ILT

Advanced Body Control System Electrical Diagnostics

This VCT course includes information


about specific topics of A/C system operation, including changes to the state of
refrigerant, pressure and temperature,
safety procedures for servicing the A/C
system, and diagnostic procedures for
common A/C conditions.

S-EP08-02.01ILT

Engine Performance: Computer


Controls and Ignition System Diagnostics

S-EP08-03.01ILT

Engine Performance: Air Induction and Fuel


System Diagnostics

S-EP08-04.01ILT

Engine Performance: Fault Monitoring


and Emission System Diagnostics

S-EP08-05.01ILT

Engine Performance: Advanced Drivability Diagnostics

Training Schedule

S-EP08-81.01ILT

Duramax 6600: Diesel Engine Performance

To search for currently scheduled courses, click the Schedule link. Select search
terms from the dropdown menus and
click the Submit button.

S-EP08-81.02ILT

Duramax Diesel Operation and Diagnosis

S-SS04-01.01ILT

Vibration Correction Diagnostics

S-ST10-01.01ILT

Supplemental Restraint Systems

TS-PU-0002-11