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Nokia requires that PC card repair places have sufficient ESD protection
(against static electricity) when servicing cellular phones.

A cellular phone, which is ready for use, can be handled normally without ESD
protection. The SIM card can be replaced in normal conditions of use.

To replace the covers ESD protection must be applied.

All electronic parts of the product are susceptible to ESD. Resistors, too, can
be damaged by static electricity discharge.

All ESD sensitive parts must be packed in metallized protective bags during
shipping and handling outside any ESD Protected Area (EPA).

Every repair action involving opening the product or handling the product com-
ponents must be done under ESD protection.

ESD protected spare part packages MUST NOT be opened/closed out of an
EPA.

For more detailed information about ESD protection and EPA, contact your
local Nokia After Market Services representative.

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