and see how they're connected.” - Mission vision statement SWot Slightly define per stage o Support muna then show in general kung ano ginagawa nila o Primary activities… Customer delivered value - Connect parts of value chain in the cost for customer’s cost . Porter proposed a general-purpose value chain that companies can use to examine all of their activities. The way in which value chain activities are performed determines costs and affects profits. so this tool can help you understand the sources of value for your organization.Value chain affects customer perceived value which is reflected on income statement Define value chain “A value chain is a set of activities that an organization carries out to create value for its customers.

It consists of the total amount of goods sold and other income from other sources. This in return justifies the higher price . costs associated in selling the product and other expenses are also included in this financial statement. Time cost(distribution) in outbond logi o Monetary cost reflected on profit margin Connect VC to customer’s value o Ex. maintaining and disposing the product.selling expenses Energy is the real cost incur by the customer-reflected on price Time cost. - A company would want to decrease this and it is also reflected in income statement Monetary cost.sales(price and quantity) o When high price but low q means low company reputation o Advertising expense Companies also incur cost in acquiring.- o Ex. Higher price may show that a company wants to express that it has good reputation. Both are calculating the net effect by getting the difference between the total benefits and the total costs. It is also interesting to see the similarity between them. Costs in making those products. Income statement does not only tell if a business activity is profitable but it will also tell different things about a company. It shows whether the company earn a profit or suffer a loss in their particular business activity. Product value depends inbound and operatio Customer delivered value reflected on income statement - define income statement similarity of CDC with IS: both value-costs product value-COGS services value-COGS Personnel benefit-selling expense? Administrative expene? Image. Customer delivered value could also be reflected in the income statement. using.customer service expense Psychic cost- Income statement is one of the financial statements which shows the profitability of a company. The relationship between customer delivered value and income statement is shown in the following: Product value Services value Personnel value Image value It can be associated with the total sales of the company.

Monetary cost Dssds Time cost Energy cost Psychic cost . When there is high quantity despite the higher price. it indicates that customers also agree with the good reputation of the company.however it works hand in hand with quantity. Image value can also be seen in the advertising expenses of the company.