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Enterprise

Technology
Solutions

“Designing effective IT
systems for today’s
changing world.”
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Table of Content
Project Name and Team…………………………………………………………………………………………………..3

Team Members……………………………………………………………………………………………………………….3

Project Description………………………………………………………………………………………………………….3

Measurable Organizational Value (MOV)……………………………………………………………………………4

IT Quality Management Plan

 Team’s Philosophy…………………………………………………………………………………………………..7

 Quality Based Metrics……………………………………………….……………………………………………..7

 Verification activities………………………………………………..……………………………………………..8

 Validation Activities………………………………………………….……………………………………………..8

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Project Name

The project name is Poseidon.

Project Team

The group that will be implementing the project is Enterprise Technology Solutions. The members of this project team include Gavin Heinly,
Andrew Krug, Batul Merchant, Lee Pickett, Matthew Shaw, and Bob Woods.

Team Members

Gavin Heinly, Batul Merchant, Matthew Shaw, Lee Pickett, Andrew Krug, Bob Woods

Project Description

Our team is seeking to develop a database backbone for the Husky Air Company. In the following proposal, our team will attempt to outline and
explain what our proposed solution for the revamp of their current data storage system. Our goal is to create a database system that will keep
Husky Air's day-to-day operations more efficient and effective. Database systems organize and catalog data to better aid in using information
effectively. Husky Air's current data organization system is ineffective for the changing market and to keep their company competitive;
revamping the back end operations will help move them forward.

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Measurable Organizational Value (MOV)

Organizational Impact Value Metric Time Frame


Charters Customer - We want the By offering the corporate Productivity increase of 65% This goal can be reached after
experience to be as smooth as charter database the pilots for pilots who use the system. the first month of using the
possible for the customers. By will be able to ready their system. This allows for time
providing the database for pilots planes faster since they will for the pilots to better
to look up charters from, flights know when their next flight understand how to use the
can be readied to fly again in a will be, increasing the system.
short amount of time, lowering productivity of the company
wait times which many passengers and pilots by having a faster
and pilots alike may not turn-around rate.
necessarily appreciate.

Rentals Customer: Renting is a customer- Productivity improvements The efficiency increase would Conversion would likely take
focused area. Improving both the can be expected. be at least 30 to 40% over the approximately three to four
rental process by digitizing the Computerizing record-keeping previous paper-based rental weeks, with respect to
system as well as improving the details such as these will system. possible roadblocks. Expect at
way that rentals are tracked will speed up both access and least a week to two weeks for
improve customer relations and entry. Tracking stock will also implementation and the
strengthen the operation. Rental be streamlined and thus remaining time used to
details will be automated and it simplified. familiarize the staff with the
will be easier to monitor the flow revised system.
of rentals.

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Organizational Impact Value Metric Time Frame


Instruction Operational: Through the An increase in pilot efficiency as a Instruction increase Time to achieve physical and
virtualization of curriculum, the direct result of better teaching efficiency by about 50% by virtual storage for materials: 3
efficiency of the operations of the practices will ensure a better usage of switching to digital weeks.
faculty and staff will increase time and materials. The online books curriculum.
greatly. Because teaching and resources will make a large Time to achieve partial
materials can be converted into a difference in helping current pilots virtualization of books and
slideshow or other form of stay up to date on their printed materials, to be used in
presentation, more material can instrumentation. select courses taught: 1
be covered and at greater month.
depth. Also, by storing such
presentations on a server, Time of complete virtualization
students can better access of all curriculums: 3 months.
materials needed to study and
remain current on rules,
regulations, and instrumentation.

Pilot Angels Operational: We want to digitize By using the database to keep track of Using the database system Time to implement database
the flight log system. pilot flight hours and flight scheduling should cut the time it takes for logging pilot hours and flight
Implementing a database system it will allow administrators to be more to do payroll and flight scheduling: 30 days.
to keep track of pilot flight logs productive in other areas. The system scheduling by more than 50%
will create a more efficient way of will also provide a more precise way Time to train pilots and
keeping track of pilots hours for to keep track of pilots flight times and administrators to use the new
payroll. It will also keep track of make sure they had sufficient rest system: 7 days.
what pilot is flying each plane and between flights to ensure safety for
when they will be available to pilot pilots and passengers. Time to work out any possible
another flight. bugs: 2 days.

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Organizational Impact Value Metric Time Frame


Service Operational: Improve the internal Implementing the database Service maintenance time Time to implement the
workings of the company. Digitizing all will let the maintenance decreased 30% by using this system and have all the forms
the paper work for maintenance and workers go from project to system. electronically prepared: 25
refueling will allow for a smooth and project without waiting on days. Time to train in the
faster turnaround time. Making all the minute documentation and maintenance workers 5 days.
behind the scene workings faster makes other people. It will also
for a seamless transition for the allow usage monitoring of
customer. resources so new supplies can
be ordered before supplies
run out. Therefore there will
be less downtime waiting for
supplies.

Pilot Supplies Operational: Improvement of operations Improving operations will By implementing a pilot Once the data is added to the
describes maintaining a system that will lower the time taken to supply database it would be database and set up then it
create a lowered cost and overall handle request for data entry possible to increase will be possible for the
improvement in task completion. Helping or retrieval. In the interest of productivity by at least 50%. workers to be trained to take
the company move forward in technology making a more effective advantage of the system and
will help the company improve growth. operation for Husky Air, begin to feel the beneficial
With improved growth, a company would computerizing their data effects of the system at least 1
naturally see an increase in revenue. Plus storage will remove the need to 2 months after its
with the reduced cost of maintaining a to physically organize data. implementation.
lower profile file management system, Database software like SQL
profit margin will also see an increase. Server and MySQL are
The quicker turnaround time and designed to collect and
improved accuracy will increase customer manage data on behalf of the
satisfaction. user, freeing up their time.

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IT Quality Management Plan


a. Team’s Philosophy:

ETS is a company that strives for customer satisfaction and making sure that we provide quality products to our customers. The system
will be tested and tested again until all possible bugs are worked out and ETS will remain responsible for maintaining and updating the
system as needed. Husk Air's satisfaction is 100% guaranteed.

b. Quality Based Metrics:

• Availability - A measure of time taken to get

Process equipment.
• Human Defect - A measure of time lost for human
error.

• Life Defect - Amount of time before the system

Product needs an upgrade.


• Usability Measure - The amount of people that
found the training sufficient.

• Schedule Defect - How much time over schedule the

Project project is.


• Cost Defect - Amount of money over cost the project
is.

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c. Verification activities:
 Once the database is implemented it will go through a process of 3 reviews.
 First it will go through a technical review to make sure that the system will conform to all the specified requirements needed for
Husky Air.
 Second it will go through a business review to make sure that the system meets the required functionality as specified in the
projects scope. All deliverables will be checked to make sure they are complete, provide required information for the next phase
and conform to the methodology of the project.
 Third the project will go through a management review where the projects progress will be compared against the baseline
project plan.

d. Validation Activities:
 To ensure the quality of the project it will go through a series of tests as well.
 The first test will be a Unit test in which the system will be tested to make sure specific functions of the system work as planned.
 Next it will go through an integration test.
 Next it will go through a an Acceptance test where the system will be tested to see if it satisfies the customers scope and that
the system can perform all the tasks expected of the customer.

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