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ADMINISTRATIVE ADMINISTRATIVE ACTION

100752
CITY OF DALLAS
ACTION EFFECTIVE DATE
See Administrative Directive 4-5 [Sections 6 Through 11]
for Additional Guidelines and Routing MAR 0 3 ?fl1fl
Place an "X"in the appropriate box, complete and submit this form for the approval of:
a. Low bid contracts of at least $25,000 but not more than $50,000. ^
Change orders for low bid contracts: $25,000 or less (may not increase original contract price by more^^25%)^
CT3
a Professional/Personal/Planning/Other Service contracts: $25,000 or less. > » —<
Amendments to non-bid contracts: $25,000 or less, per City Code Sec. 2-30 (d) (5)
WRR-FM expenditures: $50,000 or less per City Code Sec. 2-79 (c) of the City Code.
Other (explain here or on attachment)
I -<
£1C^
I
o
2. Attach all supporting documents including bid information as required.
oo X -CD-

3. Any Administrative Actions to this vendor for this service/commodity in the last 12 months? YES ~wp r B ZS-
(If YES, attach explanation.) (Also, if the total for the current fiscal year exceeds $25,000, Council approval lj required?}
VENDOR NAME: National Aquatic Safety Company, LLC 3>:
-M.
SUBJECT. Inspections and Training - Bahama Beach Waterpark DEPARTMENT! Park and Recreation Departmertt^

ACTION REQUESTED
Approval of contract with National Aquatic Safety Company (NASCO) to provide Water Slide Inspections, Lifeguard
certifications and Lifeguard Indexes for Bahama Beach Waterpark. Water slide inspection will be provided for $900.00, 50
Waterpark Shallow Water Lifeguard certifications will be provided for $60.00 each, 25 Waterpark Attendant certifications will
be provided for $40.00 each, 25 renewal certifications will be provided for $45.00 each, lifeguard kick-off training will be
provided for $540.00 and 2 Lifeguard Indexes will be provided for $1080.00 each. Travel expenses will not exceed $3,800.00
for the three separate visits. Total cost is $12,525.00.

Contact: Robin Steinshnider 214-670-9778


Contract Term: 3-1-10 to 9-31-10
BACKGROUND
The Dallas Park and Recreation Department took over operation of Bahama Beach Waterpark in 2008. Water slide inspections, lifeguard
certification and lifeguard indexes (audits) are essential for ensuring the safe operation of the waterpark. National Aquatic Safety Company is a
recognized provider of water safety training and services and it particularly specializes in servicing waterparks.
30NVN1 d y ^ d
0107 8I 83J

FUNDINGl ENCUMBRANCE VENDOR


VE
FUND AGY. ORG. ACTV. OBJ. JOB NUMBER NUMBER AMOUNT
001 PKR 5164 3070 PKRCT10E001 VC0000004178 $12,525.00

PROJECT NO.: COMMODITY CODE: FINANCING: Current Funds


M/WBE INFORMATION - Prime and Subcontractors CHANGE ORDER DATA
Indicate amount to each group: Change Order No. Original CR/AA No.
African-American $ Hispanic $ Original CR/AA Date _ Original CR/AA Amount
Caucasian - Female $ Total of Previous Change Orders
Other Minority (Asian-Pacific, Asian-American, Change Amount Including this Order
Native American) $ Total Change Order Percentage
M/WBE Certification No.

APPROVAL flfa, y & Z ^


g in accordance with the Budget and Chapter 2 of the Dallas City Code.

if
Approved as to form
BY CITY ATTORNE
Original-City Secretary Copy 1 -City Controller Copy 2-Budget & Mgmt Srvcs Copy 3-lnitiating Department Copy 4-Office ofMinority
ffice of MinorityBusiness
BusinessOpportunity
Opportunity ~"~" — * WtEV 10/99
4-0.07 5 2

Lifeguard Training and Risk Management


Services Proposal and Contract

THE NATIONAL AQUATIC SAFETY


COMPANY
RECEIVED
EASTABLISHED IN 1974
FE3 1 8 2010
P
KR FINANCE
1 0 07
Bahama Beach Water Park - The City of Dallas, Texas
2010 Lifeguard Training and Risk Management Proposal

TABLE OF CONTENTS

INTRODUCTION 1

PROPOSAL SCOPE 1

EXPLANATION OF NASCO TRAINING AND RISK MANAGEMENT SYSTEM 1

OTHER FEATURES 3

NASCO COURSE SUMMARY 4

COST TABLES 6

CONTRACT 8

RECEIVED
fra 7 8 20T0
PKR FINANCE
©2010 NASCO
National Aquatic Safety Company
Rural Route 2, Box 570,1002 Ave. L, Dickinson, Texas 77539 '■
(281) 337 5628 Fax (281) 337 0043
Our Mission: To Reduce the Loss of Life Due to Drowning

All Rights Reserved


JO
Bahama Beach Water Park - The City of Dallas, Texas
2010 Lifeguard Training and Risk Management Proposal

Introduction

The National Aquatics Safety Company, LLC. (NASCO) has been requested to
provide a proposal to the City of Dallas Parks and Recreation Department for the
Bahama Beach Water Park for Lifeguard Training and Risk Management Services
that would include Water Slide Inspection Services, Lifeguard Certifications, and
Lifeguard Indexes.

Proposal Scope

NASCO will perform a Water Slide Inspection for the City of Dallas at Bahama Beach
Water Park that will meet the Texas Department of Insurance inspection
requirements as set forth in 28 TAC §§5.9001 - 5.9014 and in Chapter 2151, Texas
Occupations Code.

There are two components of the NASCO System. The first of these is the
CERTIFICATION PROGRAM. The second is the INSPECTION PROCEDURE. The
first aspect is the certification program where you teach the guards what constitutes
appropriate action or behavior. Then the inspection process, here you measure the
ability of management to instill and maintain the desired behavior of the lifeguards on
the "pool deck".

Explanation of NASCO Training and Risk Management System

CERTIFICATION PROGRAM

The certifications that would be most beneficial to the Bahama Beach Water Park
are the Waterpark Shallow Water lifeguard, the Advanced First Aid and CPR for
Aquatic Professionals, and Waterpark Attendant. There are several aspects of the
NASCO program that make it a unique program. One distinguishing feature of the
certifications listed above is the lifeguard update. A mid-season update is required
of the above-mentioned courses, with the exception of the waterpark attendant. This
update consists of two hours of "cradle to save" practice, one hour of skills check­
off, and one hour for the written exam. The "cradle to save" practice can be
described as a review of all aspects of a rescue, from the very beginning until the
end with no stopping or breaking the rescue sequence of events until the end. It is
done several times with the lifeguards rotating and assuming each role of the
rescue to build confidence and proficiency. The intent of the update is to re-enforce

©2010 NASCO
National Aquatic Safety Company
Rural Route 2, Box 570,1002 Ave. L, Dickinson, Texas 77539 ^
(281) 3375628 Fax(281)3370043 RECEIVED
Our Mission: To Reduce the Loss of Life Due to Drowning *~^

All Rights Reserved FEB 1 8 2 0 1 0

PKR FINANCE
100752
Bahama Beach Water Park - The City of Dallas, Texas
2010 Lifeguard Training and Risk Management Proposal

the skills of the guards and to ensure quality since a different instructor is required
to update the guards than the instructor who taught them the original course. In
addition, all of the certifications are valid for one year. At the end of the year, all can
renew in less time and at a lower cost than the original certification.

NASCO PARK INSPECTION POLICY AND PROCEDURE

Any human performance appraisal system has to, before being designed, have a
clear and concise objective. In addition, the system should provide useful
information and must not be misleading in the information that is obtained. Added
to this, the data must be statistically significant if it is purported to represent some
aspect of the human performance system. The NASCO system is based on several
different concepts. The first of these deals with vigilance. Here vigilance is defined
as the ability to see and recognize a signal event and then to take appropriate
action. In the venue of lifeguarding, this means to be able to recognize victims and
or high-risk behavior among other things and then to take the appropriate action
such as rescuing the victim or preventing an incident. We strongly feel that the
ability of the guard to see the event is absolutely the most important aspect of
guarding. If they do not see the victim, then nothing else matters. It is for this
reason that our index uses scan time as the most important component and that
scanning and victim recognition is a major component in all of our courses.

NASCO also feels that in any system behavior is learned. By this we mean a
system gets from its employees the behavior that management teaches is
appropriate either by managements' action or the absence of action. Appropriate
behavior must be re-enforced frequently if the intent is to have this behavior occur
on a regular basis.

As an aside, we feel that an index should demonstrate two things. One is to identify
what the park is doing well. The other is that it should identify issues that need to
be brought to the facility's attention. Most, but not all, of the issues found will relate
to the performance of the guards. Some issues will be procedural or equipment
related. Some will refer to practices that we see throughout the Industry.
Regardless, we feel our role is to bring to the attention of management any issue
that reflects on four points: safety, perception of safety, litigation, and guest
satisfaction.
With the above concepts in mind, the NASCO index draws a large random sample
with the intent of measuring three factors of the guards. One of these is the scan
time. We use as a target range of 10-15 seconds for a successful scan time.
©2010 NASCO
National Aquatic Safety Company
Rural Route2, Box570,1002 Ave. L, Dickinson, Texas 77539 p p p f c I\/crn
(281) 3375628 Fax(281)3370043 r M Z l / C I VSzU
Our Mission: To Reduce the Loss of Life Due to Drowning
rTTTS 2010
All Rights Reserved
■DKR FINANCE
10
Bahama Beach Water Park - The City of Dallas, Texas
2010 Lifeguard Training and Risk Management Proposal

Another is the appearance of the guard. This relates to professionalism and


includes things such as whether a lifeguard is in proper uniform, wearing hat and
sunglasses where appropriate, in control of their area of responsibility, ready to
enter the water in as short a time period as practical, how the rescue tube is being
held, correctly demonstrating proper procedures including dispatching and signaling
procedures for their ride or attraction, and other factors which relate to professional
performance. The last and least important of the factors is the posture of the guard.
The lifeguard should look professional and be in a rescue ready position. This will
help qualify in the minds of your Guest the level of professionalism of your
lifeguards and cause them to feel safe and secure at the Bahama Beach Water
Park.
©IrTef features
TEXTBOOKS AND MANUALS
Due to the high cost of print media, NASCO has chosen to follow in the footsteps of
university educators with the choice of the electronic media for its text. Our text has
been placed on the Internet and can be found on our web site at
www, nascoaa uatics .com. Since our mission is to reduce the loss of life due to
drowning, there is no charge for the text. The user simply downloads the text from
the Internet. Most parks library the books. From time to time the material is
updated. When this happens, all the user has to do is to replace those parts of the
text recently revised. The choice of the electronic media has both allowed for
efficient course and material management and has reduced the cost of the lifeguard
program substantially.

Our instructor's manual is reproduced electronically on a CD disc and the disc is


furnished to our instructors when they take the instructor's course. They print the
portion of the manual that they utilize in teaching specific courses. The cost of the
disc is included in the cost of the instructor's course.

FACILITY INSPECTIONS
A service that most parks use every two to three years is a facility inspection. In a
facility inspection, we go through the park in a "wall to wall" inspection. We look for
anything that could impact our four decision points of safety, perception of safety,
legal liability, and guest satisfaction. This involves walking all of the slides,
checking all of the grates, looking at the signage, checking for conformity with all
known applicable codes and other activities. This will generally take one to two
days at your facilities.
©2010 NASCO
National Aquatic Safety Company
Rural Route 2, Box 570,1002 Ave. L, Dickinson, Texas 77539 p p p p i \ / t n
(281) 337 5628 Fax (281) 337 0043 | _ ^ _ _
Our Mission: To Reduce the Loss of Life Due to Drowning
—FEB "I b 2010
All Rights Reserved

PKR FINANCE
Bahama Beach Water Park - The City of DaUas, Texas
2010 Lifeguard Training and Risk Management Proposal

LIFEGUARD KICK-OFF TRAINING


This Lifeguard Kick-Off Training is recommended for use at the beginning of the
season. It includes motivational training for lifeguards as well as an introduction to a
few selected rescue techniques. The facility's staff is utilized in the water portion to
help support and establish a strong management team that is essential for a
successful season. At Bahama Beach, the training can be conducted one training
session four hours in length, giving the facility four hours of motivational training that
includes discussing leadership for lifeguards while re-enforcing their lifesaving skills.
This four-hour session consist of two hours of classroom/lecture and two hours in the
water. This course will be conducted in one day.
ADVANCED FIRST AID AND CPR FOR LIFEGUARDS
The advanced first aid and CPR for lifeguards is a course that goes beyond first aid
and CPR that is presented in the standard lifeguard courses taught by NASCO. This
course was developed by Grant Goold for NASCO and it's objective is to
supplement the skills taught in the lifeguard course by covering information that will
add in the transition from lifeguard to an EMT or someone with more training and
who is the next link in the chain of caring for the injured victim. This course is
intended for the head guard and supervisor level as they will in most cases be
responding to assist the Lifeguards and will utilize advanced first aid skills and
equipment. The skills include: the use of supplemental oxygen, the use of an AED
unit in cases of sudden cardiac arrest, re-emphasis on CPR, patient assessment,
and identifying and caring for common medical illnesses that can occur in an
aquatic environment. This course is recommended for supervisors and advanced
guards, the course length is 6-8 hours, and can be taught concurrently during a
NASCO lifeguard course.

NASCO Course Summary

Our Lifeguard Certification program concentrates on skills that a lifeguard can and will do. It
focuses and emphasizes prevention, scanning and victim recognition. In addition, our programs
include CPR and First Aid Training components.

WATER PARK DEEP WATER LIFEGUARD


This course includes the skills of the Basic Lifeguard course and includes additional
information that is related to Water Parks. It is recommended for Water Park

©2010.NASCO
National Aquatic Safety Company rt
Rural Route2, Box570,1002 Ave. L, Dickinson, Texas 77539 R F C E l^'E 0
(281) 337 5628 Fax (281) 337 0043 '
Our Mission: To Reduce the Lass of Life Due to Drowning _ ^ - , ~ OfHfl

All Rights Reserved


PKR FINANCE
10
Bahama Beach Water Park - The City of Dallas, Texas
2010 Lifeguard Training and Risk Management Proposal

Lifeguards that have water depths that are greater than (5) five feet or attractions
like wave pools and action rivers that produce currents.

The course length is 22-26 hours


Pre-requisites are:
a. Swim 200 yards
b. Retrieve a 10 pound brick from a depth of (5) five feet or more and at least (8)
eight feet deep, and swim with the brick for 15 feet.

WATER PARK SHALLOW WATER LIFEGUARD


The Shallow Water Lifeguard is recommended for all guards working in shallow
water five feet deep or less. The course covers materials and skills for lifeguards
that work in this area. It focuses on skills that a lifeguard can and will do when
presented with an aquatic emergency. Emphasis is applied to fair and consistent
rule enforcement in order to prevent accidents.

The course length is 12 hours.


Pre- requisites are:
a. Swim 50 yards
b. Retrieve a 10-pound brick from a depth of (5) five feet or less.

WATER PARK ATTENDANT


This course covers skills that are required for working as a slide dispatcher or other
positions that do not require swimming ability, but require some familiarity with
procedure and managing non-aquatic incidents. It is recommended for all personnel
working in a waterpark non-lifeguarding position.

Course Length is 6-8 hours.


Pre- requisites are:
a. None.

©2010 NASCO
National Aquatic Safety Company
Rural Route 2, Box 570,1002 Ave. L, Dickinson, Texas 77539 RECEIVES
(281) 337 5628 Fax (281) 337 0043
Our Mission: To Reduce the Loss of Life Due to Drowning
FES 1
FES 188 ZZU1H
U1H
All Rights Reserved
PKR FINANCE
1
Bahama Beach Water Park - The City of Dallas, Texas
2010 Lifeguard Training and Risk Management Proposal

Cost Tables
Based on earlier conversations. NASCO will offer the followinQ proposal:

Service Description Price

1. NASCO will perform a Water Slide Inspection for the City


of Dallas at Bahama Beach Water Park that will meet the
Texas Department of Insurance inspection requirements 900.00/dav
as set forth in 28 TAC §§5.9001 - 5.9014 and in Chapter
2151, Texas Occupations Code. Cost: 900.00 plus
expenses, t

2. The authorized instructors can teach any of our courses


(Except TOP GUN). Four of which may be of interest to
your Aquatic Department are:

• Water Park Deep Water Lifeguard (each) $80.00


• Water Park Shallow Water Lifeguard (each) $60.00
• Advanced First Aid and CPR for Lifeguards (each) $30.00
• Waterpark Attendant (each) $40.00

• Renewals for those that renew each year


consecutively. These individuals are to be trained by
Bahama Beach personnel authorized as NASCO $45.00
Instructors (each). Or by NASCO Personnel for an
additional fee.

3. NASCO will need to conduct at least two lifeguard


Indexes during the year at each facility. These Indexes
will cost ($1,200.00 - 10 %*), or $1,080.00 each plus $2.160.00
expenses, t
a. Provided the certification program is utilized.
(2x1,080.00)

4. A lifeguard Kick-Off Training is an optional service that


can be offered. This Training is one four hour in-service
that include leadership development, guest management, $ 540.00
and review of lifesaving skills performed at the facility.
This training will be taught in one day. The cost for this
service is: (1 day x 600 - 10 %*) plus travel expenses.
NASCO will charge for 1 day.

©2010 NASCO
National Aquatic Safety Company RECEIVED
Rural Route 2, Box 570,1002 Ave. L, Dickinson, Texas 77539
(281) 337 5628 Fax (281) 337 0043
Our Mission: To Reduce the Loss of Life Due to Drowning FE3 18 2010
All Rights Reserved P K R F I N A N C E
JO 0 7 5 2
Bahama Beach Water Park - The City of Dallas, Texas
2010 Lifeguard Training and Risk Management Proposal

5. The Facility Inspection is an optional service vou mav


also consider. (Usually two days per park). NASCO can
complete this inspection at Bahama Beach Facilities in $1,080.00
one day. The cost for this service is:
(1 day x 1,200 - 10% *) plus expenses for one staff
member, f
* Provided you use our Lifeguard certification
Program.

6. The NASCO Text books can be downloaded for free and


libraried if you wish. The only cost associated with this FREE
resource is the cost to print and sufficiently bind the
materials.

If you have any questions or comments, you can contact me at (979) 693-1071 or email
at Chetnasco@aol.com
t These expenses will be divided by the number of facilities visited by the NASCO Staff
member prior to and after the days spent at Bahama Beach Water Park in the Dallas
area. We try to be as efficient as possible to help keep expenses low.

RECEIVED

©2010 NASCO
FEB 18 2010
National Aquatic Safety Company
Rural Route 2, Box 570,1002 Ave. L, Dickinson, Texas 77539
(281) 337 5628 Fax (281) 337 0043
PKR FINANCE
Our Mission: To Reduce the Loss of Life Due to Drowning

All Rights Reserved


JO 075 2
Bahama Beach Water Park - The City of Dallas, Texas
2010 Lifeguard Training and Risk Management Proposal

Contract
THIS AGREEMENT IS BETWEEN:

Service Provider's Name: The National Aquatic Safety Company, LLC (NASCQ)

Service Provider's Address: 1002 Ave. L, Dickinson, Texas 77539


Service Provider's Telephone: (281) 337-5628 Fax (281) 337-0043
AND
Aquatic Facility's Name: The City of Dallas - Bahama Beach Water Park

The City of Dallas Parks and Recreation Department


1500 Marilla Street 6FN
Dallas. Texas 75201
Aquatic Facility's Telephone: (214)671-0820
Fax:
DESCRIPTION OF PROJECT: See attached Lifeguard Training and Risk
Management Services Proposal.

John L. Hunsucker, President NASCO Date

Robin Steinshnider, Manger Date


The Bahama Beach Water Park
Dallas Parks and Recreation Department

RECEIVED
FE3 7 8 2010

©2010 NASCO
National Aquatic Safety Company
Rural Route 2, Box 570,1002 Ave. L, Dickinson, Texas 77539 8
(281) 337 5628 Fax (281) 337 0043
Our Mission: To Reduce the Loss of Life Due to Drowning

All Rights Reserved


100752

February 10,2010
Robin Steinshnider
Bahamas Beach Waterpark
City of Dallas Park & Recreation
1895 Camp Fire Circle
Dallas, Texas 75232

Subject: Travel Expenses Forecasted for 2010

Dear Ms. Steinshnider,

You request a line item forecast for the travel expenses that may be incurred by the
National Aquatic Safety Company (NASCO) during the course of providing the proposed
services to the City of Dallas and Bahama Beach Water Park.

Here are the estimated amounts for the visits to Bahama Beach Water Park:

Air Travel: $700.00


Rental Care: $1,000.00
Mileage: $1,000.00
Lodging (food): $1.100.00
Not to exceed: $3,800.00

Agreed upon by Eric "Chet" Jacobson:


(Date)
City of Dallas Representative:
(Date)

I hope that this helps in your budgeting process, and if I can be of any further assistance,
please let me know.

Best Regards,

Eric "Chet" Jacobson RECEDED


Senior Vice President/COO pro ■> Q ««>«
3
The National Aquatic Safety Company ^U'U
■y - " Y A M C E
NASCO
National Aquatic Safety Company
1002 Ave. L, Dickinson, Texas 77539
(281)337-5628 Fax (281) 337-0043
Our Mission: To Reduce the Loss of Life Due to Drowning
NOTICE

FILE N U M B E R 100752

THE ATTACHED ADMINISTRATIVE ACTION OR CHANGE ORDER


WAS SUBMITTED AND ASSIGNED A FILE NUMBER AS IT APPEARS
TO BE COMPLETE.

VALIDATED B Y « ^a^.(^^€^
PRINTED NAME Rosa A, Ries

DATE RETURNED MAR 1 1 2010

PREPARED BY "^H
Rhonda Waits

[THE CITY SECRETARY'S OFFICE HAS NO KNOWLEDGE OF THE


PREPARATION OF THIS DOCUMENTATION; PLEASE DIRECT ANY
INQUIRIES TO THE INITIATING DEPARTMENT. THANKS!]

December 9,2009 11:44 AM


S:\AAFORM.doc

OFFICE OF THE CITY SECRETARY CITY OF DALLAS, TEXAS

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