Case Study 1 MIS
Case Study - I - Hotel Heritage - MIS
The Hotel Heritage is centrally located in the city of Calicut. The Hotel has seven departments such as front office, restaurant, banquet, stores, housekeeping, accounts and room service. The hotel has 49 centrally air-conditioned deluxe rooms and 42 well-furnished, not air-conditioned rooms; the hotel has two conference halls with a capacity of 100 and 300 people and a boardroom. It also has a multi-cuisine restaurant, catering coffee shop and 24 hour room service. Heritage started building its information technology infrastructure in 1997 with an initial investment of Rs.5 lakh. Today, it has 15 Pentium III computers and a server connected using UTP cable into a LAN, With Novel Netware as the network operating system. The Hotel is planning to spend more on IT infrastructure and set up a website to provide customers Internet access for room reservation, cancellation, conference booking and other services.
Questions:
1. What are the benefits do the management will achieve by using IT setup?
2. What are the constraints for IT infrastructure? What are the security measures can be suggested to improve the hotel’s data security?
Case Study 1 MIS
Case Study - I - Hotel Heritage - MIS
The Hotel Heritage is centrally located in the city of Calicut. The Hotel has seven departments such as front office, restaurant, ban…